6623 customer service English-speaking jobs in Portugal

Systems Analyst for a Banking Service Company Location: Lisbon, hybrid (Portugal) Responsibilities Perform

Business Analyst for a Banking Service Company Location: Lisbon (hybrid) Responsibilities Handle functional

Salesforce Developer w/Field Service (Lisbon) 4 days ago Be among the first 25 applicants Direct message

A qualified candidate must have proven expertise in Business Analysis and Service Support within complex

managing projects or services A minimum of 2 years' experience in line management of product, project or service

Global (English) Compliance Operational Consultant - Dynatrace and Service Now A professional is sought

and achieve optimum customer service delivery. ... Reliable, Honest and able to demonstrate an open attentive approach to customer service. ... Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs ... Similar experience of customer and / or food preparation environment is preferred. ... Keep the Front of house informed of any food running out and pre-empt any delays in customer waiting.

Customer Service Leadership Lead and oversee Customer Service to ensure timely, empathetic, and effective ... Proven ability to lead and develop cross‐functional teams across supply chain and customer service. ... service functions to ensure the success and scalability of the company's Amazon FBA business. ... Analyze customer feedback to drive operational and product improvements. ... Gather and analyze customer feedback to drive process and product improvements.

Service and Executive Intelligence operations. ... platforms such as Salesforce, Microsoft Dynamics, HubSpot and Zoho — transforming Sales, Recruitment, Customer ... Service Agents (ticket triage, response drafting, sentiment analysis) AI Recruitment Agents (CV screening ... Deployment Design, build and optimise: AI Sales Agents (SDR automation, lead qualification, CRM updates) AI Customer

, and a strong customer-focused service culture. ... a culture of collaboration, trust, and customer satisfaction. ... Manage the service level agreements (SLAs) with the service providers and IT teams, to align them with ... Drive service transparency through regular service reviews and stakeholder communication on performance ... A strong knowledge of the IT service industry, trends, and technologies.

Proven experience in customer service or support roles. ... Deliver exceptional customer service across all communication channels, including phone, text, email, ... Demonstrate a commitment to service excellence by achieving key performance indicators, including timely ... Good listening skills to understand customer needs. ... Ability to prioritize work effectively including successfully multitasking customer issues.

Responsibilities Coordinate Application Delivery and supervise and report on service performance metrics ... Support the development of strategies to improve service quality, efficiency, and user satisfaction. ... Act as the primary point of contact for service providers, coordinating efforts to align services with ... technologies; Knowledge of escalation procedures, incident management and other disciplines related to service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps,POC, Tech Lab); Nearshore ... Strong knowledge of Customer Journey Analytics (CJA). ... Configure and optimize customer journeys using Adobe Journey Optimizer (AJO). ... Design and implement customer segmentation, audiences, and personalization strategies.

The aim of the service is to ensure efficient and qualified operation. ... taking improvement measures based on KPI's and other findings (prepare, analyse, forecast and plan) Service ... order to succeed, you'll need Strong experience as a support engineer Experience managing levels of service

InnoWave is looking for a QA Service Manager to join a high-impact project in the Energy sector. ... If you're passionate about Quality Assurance, service excellence, and leading testing teams in complex ... QA Service Manager Responsibilities Lead and manage Quality Assurance services across multiple projects ... and business objectives Drive continuous improvement initiatives across testing processes, tools and service ... Software Testing and Quality Assurance +5 years of experience leading QA teams, testing services or service

At Hiire, we are supporting a leading global mobility company in the search for an experienced IAM Service ... Coordinate cross-functional operations and development teams to ensure reliable service delivery.

Contribute to the efficient allocation of resources and ensure service levels are met. ... From Mur&Partners we are looking for a Field Service Manager reporting directly to Management, the mission ... Experience in technical field service environments or industrial operations will be highly valued. ... The Field Service Manager will be responsible for managing field technical teams, guaranteeing high standards

We are supporting an international enterprise organization in the search for an Open AI Service Owner ... Previous experience in product ownership, platform ownership or service management environments , alongside

CRM Service Coordinator will execute CRM campaigns, manage project data in Google Docs and Sheets, and review translations for accuracy.

Qualifications 2–3 years of experience in Service Delivery, IT Service Management, or software/platform ... The impact of the role: As a Service Delivery Manager, you will ensure the stability, continuity, and ... Provide clear updates on service performance, SLA compliance, risks, KPIs, and improvement actions. ... On a given day, a Service Delivery Manager will: Lead daily/weekly operational syncs, retrospectives, ... Monitor service health, identify trends, support root‐cause analysis, and implement preventative measures