10861 customer service English-speaking jobs in Portugal

The aim of the service is to ensure efficient and qualified operation. ... taking improvement measures based on KPI's and other findings (prepare, analyse, forecast and plan) Service ... initiatives) Qualifications Strong experience as a support engineer Experience managing levels of service

Monitor and improve OLAs, SLAs, and KPIs to maintain high service quality. ... Lead and mentor the Operations Management Team (TTS) to optimize service efficiency. ... Strong expertise in ITIL frameworks, service management, and IT operations strategy. ... empowers people & organizations by matching great talents to great projects, is looking for the next Service ... a great match if you have: Availability to travel for the first 2 months. 5+ years of experience in Service

Job Description We expect the Service Delivery Manager to: 1. ... Service Delivery Management: Ensure compliance with procedures, instructions, KPIs, and support contract ... Service Improvement: Identify opportunities for process improvements and implement best practices to ... enhance service delivery, Identify opportunities to enhance the teams' active monitoring and reporting ... Qualifications Must-have skills: 3+ years of experience in IT Service delivery management, Strong understanding

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... Join to apply for the Service Sales Specialist role at Körber Join to apply for the Service Sales Specialist ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... It unites technologically leading companies with more than 100 production, service and sales locations

Manager, Cloud, ERP, Customer Service, Technology #J-18808-Ljbffr ... You will act as a trusted advisor, orchestrating end-to-end service delivery, managing customer relationships ... High proficiency in customer communications and presentations. ... Experience in IT service delivery (infrastructure), technical operations, and project management. ... Summary We are seeking a skilled and motivated SAP Technical Consultant to join our team as a Technical Service

We want collaborators who are passionate about technology, who exceed themselves, and are focused on customer

You will act as a trusted advisor, orchestrating end-to-end service delivery, managing customer relationships ... Experience in IT service delivery (infrastructure), technical operations, and project management. ... Summary We are seeking a skilled and motivated SAP Technical Consultant to join our team as a Technical Service ... High proficiency in customer communications and presentations. ... Strong customer focus, networking, relationship-building, and problem-solving skills.

The aim of the service is to ensure efficient and qualified operation. ... Great customer orientation and advanced problem‑solving skills. ... Collaborate directly with the team in Germany to manage customer expectations and meet client expectations

Service Delivery Director (Portugal – Porto or Lisbon) Join to apply for the Service Delivery Director ... As the Director of Service Delivery, you will be the bridge between our esteemed global clients and our ... You will ensure that our service delivery meets and exceeds contractual obligations while fostering strong ... Key Responsibilities Leadership and Strategy: Spearhead the service delivery strategy to meet key performance

Be the primary point of contact for the customer and ensure that the contracted scope of service is delivered ... Develop and maintain a good customer relationship. ... to contracted SLA’s and that levels of customer satisfaction remain high. ... Conduct regular service reviews on a monthly/quarterly basis. ... to enable service improvements and cost‑saving opportunities.

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... Your role in our team: As a Service Sales Specilaist, your primary responsibility will be to excel in

Be the primary point of contact for the customer and ensure that the contracted scope of service is delivered ... Develop and maintain a good customer relationship. ... Conduct regular service reviews on a monthly/quarterly basis. ... Ensure all agreed SLAs are met for incidents & service requests. ... to contracted SLA's and that levels of customer satisfaction remain high.

Be the primary point of contact for the customer and ensure that the contracted scope of service is delivered ... Develop and maintain a good customer relationship. ... Conduct regular service reviews on a monthly/quarterly basis. ... Ensure all agreed SLAs are met for incidents & service requests. ... to contracted SLA's and that levels of customer satisfaction remain high.

IT Service Design Specialist - Full Remote We are looking for a Full-remote IT Service Design Specialist ... best practices, ideally with ITIL certification; Proficiency in financial management and IT service ... cost and consumption data from various sources; Define service pricing and allocation keys for billing ... opportunities; Conduct benchmarks and surveys, analyze and act on results; Collect and aggregate service ... Qualifications Degree in Computer Science, or a related field; Deep understanding of IT Service Management

Do you enjoy the challenges of customer service? ... You have mathematical skills, a taste for customer service, and good communication skills. ... liaise with other departments such as Finance, Planning, Production, and Warehouse to ensure a good service

Are you a customer service representative looking to expand your skills and maximize your potential earnings ... Competitive wages  Compelling Rewards Program (Our customer service agents regularly see commission ... that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service ... customers may face Perform corrections and optimize the customers technical knowledge Meet and exceed our service

major development projects, working closely with our product managers and other teams to implement customer-impacting ... We’re looking for a Senior Software Engineer to join our WARP Edge service team. ... Overview Join to apply for the Senior Software Engineer - WARP Edge Service role at Cloudflare. ... You will be working on our WARP service, which securely terminates tunnelled traffic from millions of ... This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare

Team Lead Service Desk – End User Support Squad Join to apply for the Team Lead Service Desk – End User ... Manage vendor relationships and ensure service level agreements (SLAs) are met. ... Implement and monitor quality assurance processes for service desk interactions. ... Specifically, end‑user computing, collaboration tools, service desk, and support systems. ... Participate in budgeting, resource allocation, and capacity planning for the service desk.

Customer-oriented mindset with a passion for providing outstanding service. ... , ensuring guests receive unparalleled service and a premium experience during their stay. ... Conduct regular training sessions to enhance staff performance and service delivery. ... excited to announce an opportunity for a dedicated professional to join our team as a Beach & Pool Service ... (Season 2026) About the Role: The Beach & Pool Service Manager will oversee all beach and pool operations

(SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), hardware supply, technology ... Post-Contract Support*** Interpret signed customer contracts and advise on obligations.* Manage claims ... experience** to manage a broad range of technology contracts, including software licenses, Software as a Service