6625 customer service English-speaking jobs in Portugal

Sales – Verifies service quality to enhance customer retention and identify sales opportunities across ... from available feedback sources; Monitors service delivery to ensure outstanding quality, compliance ... Service Quality Assurance professional Certifications in Quality tools and methodologies (Six Sigma, ... A Day in the Life Customer Experience – Identifies and understands specific customer needs and expectations ... feedback and guidance to the CRC team to foster development; Analyzes inquiries to enhance chatbot self-service

Customer‑service oriented mindset with a rigorous, methodical approach and a knack for synthesis. ... Manage requests across all channels (calls, portal, chat) in accordance with the service contract. ... Apply daily best practices in customer support to ensure client satisfaction. ... Join the Cegid Customer Support team dedicated to the Cegid Retail software solution, serving over 1,000

Requirements  Irish citizens with C1/C2 English + 12 months experience in Customer Service, Banking, ... OR Non-Irish citizens with C1/C2 English + 12 months experience in Customer Service, Banking, Financial ... Deliver professional, empathetic, high-quality service. ... Contribute to customer satisfaction & compliance standards. ... About the Role Join our Lisbon-based team for a digital banking project as a Customer Experience Specialist

The Challenges In Front Of You Ensure excellent service to customers, production areas, and other Preh ... ensuring smooth production flows and strong customer support. ... Guarantee on-time deliveries while monitoring customer performance evaluations. ... Experience in production planning, supply chain, logistics, or customer support. ... About The Role As a Customer & Production Planner , you will join our team at Preh Portugal (Trofa),

service experience is a plus—but not required What's In It for You: Fixed-term renewable contract ... Become an English Customer Advisor with Atlean World Join a fast-growing international company and bring ... exciting cities in Europe—Lisbon We're looking for English-speaking talent to deliver world-class customer ... communication and active listening skills A positive, adaptable attitude and team spirit Previous customer

The Role As Director of Customer Success, you will lead our global Customer Success function—owning ... maximize customer lifetime value. ... Drive insights from customer feedback to inform Product and GTM teams. ... Key Responsibilities Lead and scale a high-performing Customer Success team. ... Strong experience managing and reporting on SaaS metrics and customer health.

service experience. ... bookings, general enquiries, and amending service appointments). ... About The Role Job Title: Customer Support Advisor Location: Remote based in Portugal Terms:Permanent ... Ability to provide clear and concise notes on customer files within the booking system. ... Conducting Outbound calls on a daily basis to customers who have an overdue service, and encouraging

exceptional customer service and assisting sellers through various communication channels, including ... , and contributing to customer satisfaction. ... service You maintain a professional, approachable, and supportive attitude You have the ability to ... You'll also play an active role in ensuring client guidelines are followed, driving service improvements ... ." If you're eager to grow and be inspired, join us as a Customer Representative in Portugal

service. ... Manage Customer Accounts: Oversee customer accounts, ensuring accuracy and up-to-date information. ... Responsibilities: Customer Support: Provide exceptional support to our customers, addressing inquiries ... are looking for a detail-oriented and proactive individual to join our team as an Administrative & Customer ... role is ideal for someone who is organized, has a knack for numbers, and enjoys providing excellent customer

Customer Service Orientation Ability to manage customer concerns professionally and ensure high satisfaction ... Handle customer feedback, complaints, and service recovery professionally. ... Recruit, train, supervise, and motivate staff to deliver excellent customer service and adhere to KFC ... Prior experience in a quick-service restaurant (QSR) environment is highly desirable. ... focus on delivering oriental, crispy, and Vegan food items, the company prioritizes quality, taste, and customer

Attain proficiency in customer support workflows and Zendesk’s business applications and service offerings ... plans, ultimately ensuring exceptional service delivery. ... Contribute to best practice initiatives through the development of service offerings, methodologies, ... understand their business objectives and establish success criteria for engagements, designing high-value service ... Manage multiple high-stakes projects and customer relationships simultaneously.

This role requires strong problem-solving skills and a customer-focused approach to deliver high‑quality ... Key Responsibilities: Manage Lifecycle Owning SLA, KPI and driving IT Asset Operations to meet Service ... attitude Knowledge of defined SLA’s (Service Level Agreement) Experience in Asset Management # ... Organizational skills and knowledge of Stock Tracking methods Expertise in ITIL Incident, Change and Service ... Maintenance Daily dashboard publishing Conduct on floor support on resolving the reported issues Report on customer

Previous experience in customer service, support roles, or call centers is often preferred. ... If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ... What you will do in this role As a Customer Service Representative, you will: Provide assistance through ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Build and maintain a positive customer experience by being empathetic and professional.

service. ... Hire, train, and supervise golf professionals and staff, develop schedules, and maintain high customer ... Foster a positive team environment focused on service excellence and efficiency. ... Maintain strong guest relationships, promptly resolve complaints, and provide exceptional service.

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately

Strong interest in customer service, travel operations, and learning in a dynamic environment. ... operations and service delivery. ... Customer & Pre-trip Support Assist with basic customer inquiries about bookings and road trips. ... Learn how to communicate with empathy and professionalism when handling service cases. ... Assist in developing documentation and self-service content for travelers and internal teams.

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions.

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies). ... Familiarity with DevOps practices and tools, with experience in CRM platforms and customer data analytics ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service