6567 customer service English-speaking jobs in Portugal

, and Customer Engagement processes. ... Language Requirement: Fluent English About the Role We are looking for an experienced SAP C4C (Cloud for Customer ... Knowledge of Service Cloud V2. Certification in SAP C4C or SAP Cloud CX Solutions. ... Configure Sales, Service, and Marketing functionalities, workflows, UI, and data models. ... Requirements 3+ years of experience as an SAP C4C Consultant (Sales, Service, or both).

experience, with a strong focus on service quality and customer satisfaction; Act as the customer' ... levels of performance, reliability and customer satisfaction across the services delivered. ... Quality Management professional, with a strong customer-oriented mindset and the ability to ensure high ... SLAs, managing critical incidents and driving continuous improvement initiatives, acting as the customer ... customers, translating technical concepts into clear and accessible language; Continuously monitor the customer

Do you enjoy the challenges of customer service? ... You have mathematical skills, a taste for customer service, and good communication skills. ... liaise with other departments such as Finance, Planning, Production, and Warehouse to ensure a good service

Are you a customer service representative looking to expand your skills and maximize your potential earnings ... Competitive wages  Compelling Rewards Program (Our customer service agents regularly see commission ... that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service ... customers may face Perform corrections and optimize the customers technical knowledge Meet and exceed our service

major development projects, working closely with our product managers and other teams to implement customer-impacting ... We’re looking for a Senior Software Engineer to join our WARP Edge service team. ... Overview Join to apply for the Senior Software Engineer - WARP Edge Service role at Cloudflare. ... You will be working on our WARP service, which securely terminates tunnelled traffic from millions of ... This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare

, map customer journeys, and create service blueprints, and prototype and test solutions that guide the ... Develop detailed customer journey maps to visualize the end-to-end user experience. ... Conduct in-depth user research to understand customer needs, behaviors, and pain points. ... the service. ... Experience with service design tools and methods (e.g. design thinking framewor, service blueprints,

We are looking for an Service Manager. ... Proven experience in application service management, preferably in portals such as SharePoint and Drupal

We are looking for an Service Manager. ... Proven experience in application service management, preferably in portals such as SharePoint and Drupal

Job Title: Service Manager Location: Lisbon, Portugal Work Regime: Full-time & Hybrid (2x office ... days) Overview / Summary: We are looking for a Service Manager to join our team for a project in ... role involves managing technical operations and projects, coordinating technical teams, and ensuring service

, map customer journeys, and create service blueprints, and prototype and test solutions that guide the ... Develop detailed customer journey maps to visualize the end-to-end user experience. ... Conduct in-depth user research to understand customer needs, behaviors, and pain points. ... the service. ... Experience with service design tools and methods (e.g. design thinking framewor, service blueprints,

Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in

5+ years of experience in IT Service Delivery or Service Management roles. ... We are looking for a Service Delivery Manager for this project! ... Solid understanding of service quality frameworks, compliance, and security requirements. ... Responsibilities: Own and manage the end-to-end service delivery for Modern Device services, including ... Coordinate and control vendors and third parties to ensure service quality and delivery consistency.

ITIL Service Management Certificate Qualified (or equivalent). ... SKILLS: Minimum 6-8 years of expertise in IT Service-related industry. ... We are looking for a Service Delivery Management Lead a Hybrid project in Lisbon. ... Expertise of key aspects of Service Delivery processes and business characteristics Managing Client ... relationships Interface within a global enterprise organization Specific expertise in IT Service chain

You will work in a team who is focusing on customer requirements, service excellence and continuous improvement ... Project performance and customer satisfaction are key. ... You are part of a global operating company with a wide customer basis and a growing business. ... of our offering Support defining pricing strategy and evaluate new commercial business models Drive customer ... coming next and ensure all teams are aligned around the roadmap Analyse and prepare market trends, customer

ITIL Service Management Certificate Qualified (or equivalent). ... SKILLS: Minimum 6-8 years of expertise in IT Service-related industry. ... We are looking for a Service Delivery Management Lead a Hybrid project in Lisbon. ... Expertise of key aspects of Service Delivery processes and business characteristics Managing Client ... relationships Interface within a global enterprise organization Specific expertise in IT Service chain

, and deliver joyful customer experiences. ... Let's shape the future of customer engagement together! ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin ... (SLIs) and Service Level Objectives (SLOs) for core platform services (e.g., latency, availability, ... SLO Ownership & Error Budget Management: Take direct ownership of the established Service Level Indicators

CTS Project ExecutiveCompany & Role DescriptionFounded in 2002, Tanner Pharma Group is a specialty service ... Executive are:Customer Account and Sales Operation ManagementProvide proactive communication and excellent customer ... activities including sourcing enquiries, quotes and order execution.Department Admin & liaisonEnsure all Customer ... Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that ... service to build and nurture client loyalty, trust, and satisfaction.Working with the Project Managers

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

service industry. ... Instead, we offer a nimble, bespoke service that isn't limited by contact-centre capacity. ... You advocate for the customer in every decision and ensure that quality practices reflect their needs ... Through our remote-first operating model, we help organisations optimise customer interactions, reduce ... Customer-Centric Mindset: You understand that quality is not just about internal standards—it's about

Drive usage and help accelerate customer value for each product/service Ensure follow-up meetings with ... You will have medical service at your workplace for close attention to any medical needs. ... & limit churn rate Identify possible pull through opportunities (renewal, cross and upselling) with Service ... Improve customer experience through ensuring that product support and customer complaints are handled ... As Customer Success Expert you will lead and maintain the ongoing client relationships for recurring