7419 customer service English-speaking jobs in Portugal

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately

, and other internal teams to provide high-quality service support to both global teams and customers ... You will be tasked with evaluating and driving improvements to service delivery models, ensuring seamless ... Champion the customer perspective, fostering a customer-centric culture across operations to continually ... enhance the customer and supported employee experience. ... Purpose in Every Position We are seeking a dynamic Vice President of Global Customer and Employee Experience

AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service ... Develop user personas, customer journeys, and clear information architecture. ... At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business

At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business ... AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Review/ Support customer credit worthiness and the likelihood of timely repayment. ... Billing, collection activities and resolution of customer disputes are performed timely and accurately

, offering a seamless execution of premium service that is both exceptional and memorable. ... Housekeeping Director owns the entire guests onboard experience related to cleanness and Stateroom service ... will take full ownership and accountability for the maintenance, cleanness of each assigned area and service ... Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development ... principles and processes for providing personalized services including needs assessment techniques, quality service

We are seeking an experienced Service Operations Manager to oversee the operational stability, performance ... Drive continuous service improvement (CSI) Define and report on KPIs, SLAs, and operational dashboards ... Stakeholder & Vendor Management: Serve as the primary point of contact for AX service operations across ... Service Governance & Compliance: Collaborate with internal audit, Security, and Functional teams to maintain

PrimeIT is a leading company specializing in IT, Telecommunications, and Engineering services. We empower our partners' businesses using the most advanced technology and the best professionals in the field. Our expertise spans Team Extension, Nearshore, Managed Services, and Custom Software.

Public Service Redesign Expert Location: Europe (remote/on-site as needed) Duration: Up to 12 months ... Propose redesigned service models aligned with user needs and digital delivery requirements. ... At least 8 years’ experience in public sector reform, service design, or digital transformation. ... Short-term assignments / task-based consultancy About the Opportunity: We are creating a pool of Public Service

What you need: Experience in this type of customer service, enthusiasm, and a strong desire to learn; ... service second nature to you? ... (Reforço de Verão) Do you have professional experience in the commercial area, and is personalized customer

AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service ... Ruby on Rails) About Broadvoice | GoContact At Broadvoice | GoContact, we believe that exceptional customer ... promote team knowledge-sharing Create and maintain thorough technical documentation Debug and solve customer

Portugal, Remote Full-time, Employment/B2B Ascendix Technologies , founded in 1996, is a global software service ... get top-notch business results through the smooth automation of processes, leveraging AI solutions, customer-facing

service. ... Track partner performance metrics, including revenue, customer satisfaction, and partner margins, and ... Work closely with Xray’s customer success and support teams to resolve partner-related issues promptly ... Develop strategies and initiatives to increase Xray usage and expand customer accounts through partners ... closely with partners to understand their needs, provide guidance, and deliver exceptional partner and customer

Develop detailed service blueprints, journey maps, personas, and other design artifacts to design journeys ... Work in a multitude of projects during the consultancy lifecycle, in charge of designing and improving service ... findings into actionable insights Analyze research data to identify pain points and opportunities for service ... cross-functional teams, including product managers, developers, and other designers, to ensure cohesive service

FUNCTION The Service Advisor is the direct contact with the customer for all Service and Technical Support ... matters, concentrating the service appointment contacts. ... Focus on the customer and results. High sense of accuracy, planning and organization. ... Previous experience in workshop reception, with relevant experience in telephone customer support but ... Active involvement in an area of work critical to after-sales service and the business, in an innovative

Provides a focus on Service Level Agreement (SLA) definition and customer satisfaction. ... Adhere to service implementation and delivery best practice, reviews and processes in line with Service ... Client Relationship: Act as the primary contact for the customer maintaining close communication to ... and support for new business opportunities in pre-sales phases on large, complex and global deals at customer ... the formal point of handover to the Service Delivery team(s).

service orientation and customer service skills; Management experience and global outlook; Working experience ... point for critical customer issues; Service Management: Responsibilities for 24x5 Support; Propose ... KYC Client Service Manager - Lisbon, Portugal Manager Customer Care B2B - French Speaking (Lisbonne) ... Global Solution & service Delivery Leader - DxT - Lisbon Join to apply for the Global Solution & service ... Satisfaction: Ensure high levels of customer satisfaction across all regions; Develop and implement

Customer-centric and result-oriented approach. ... As a Global Service Owner for distributed managed OS, your main objective is to: Protect all service-oriented ... Manage operational support service provider partners to ensure high-quality and high-class service alignment ... Join to apply for the Service Owner - Windows OS role at AXA Group Operations. ... Advanced knowledge of ITIL V3/V4 service delivery processes is mandatory.

Service, focusing on Customer Service Workspace. ... Implement Customer Engagement and Service Channels, ensuring a seamless customer journey. ... Act as the subject matter expert on Customer Service Workspace, designing tailored experiences for service ... Experience with specific customer service scenarios (e.g., public sector, utilities, retail). ... Experience configuring Omnichannel for Customer Service, including at least 3 channels such as Live Chat

service mainly in English. ... executive administrative assistance, handling company secretarial work, and delivering exceptional customer ... Company Description RelocatorPortugal is a full-service relocation and legal consultancy dedicated to ... Administrative Assistance capabilities Experience in Company Secretarial Work and Communication skills Excellent Customer ... Service abilities Proficiency in Digital Marketing Fluency in English, both written and verbal Ability