10609 customer service English-speaking jobs in Portugal

service experience. ... Take full responsibility for ensuring internal and external customer satisfaction. ... More specifically, you will: Manage teams and is accountable for service levels and process controls ... client projects, including execution of activities, status reporting, issue management, and client service ... for planned initiatives Define and leads team to successful completion of department goals Develop service

We value detail orientation, problem-solving, and a customer‑focused mindset. ... Experience working with third‑party auditors / customer portals (plus). ... Our Philosophy The People‑Service‑Profit philosophy (P‑S‑P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People‑Service‑Profit philosophy such a positive force for the company

Establish and guarantee adherence to service delivery frameworks, project governance, and best practices ... Collaborate with PMO, Sales, Customer Success, Product Management and Customer Technical Support to ensure ... Delivery Germany and WESE HR Service Delivery - expression of interest Asset Strategy Specialist – Damages ... Lead - Central Europe Regional Operations Lead - UKI & Nordics GBS Content and Omnichannel - Director Service ... Willingness to travel across Europe for key customer visits.

and customer representatives. ... Monitor customer feedback from ITSM tools and follow up on negative ratings. ... Excellent interpersonal skills: customer focus, adaptability, diplomacy, and relationship building. ... Ability to analyse feedback, identify trends, and propose service improvements. ... Support and drive continuous service improvement initiatives aligned with ITSM practices.

system support strategies in order to ensure our SLA and system availability targets are met, and our Service ... ; Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate ... Responsibilities Taking ownership of customer issues reported and seeing problems through to resolution

We're now embarking on an ambitious initiative: to design and build a dedicated Customer Service ... Requirements: 7+ years' experience as a Senior Product Manager in Customer Service / Help Desk/ CRM ... We're looking for a Head of Product with deep experience in customer service, help desk, or CRM software ... Responsibilities: Define and own the product vision and roadmap for a modern, data-driven customer service ... Service platform from the ground up.

inquiries and providing support and direction to customers and resolving customer service issues in ... Your mission as a customer support agent is to support their activities offering the best quality service ... Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone ... Cross Border Talents is recruiting English Customer Support Agents to work in Lisbon, Portugal. ... empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer

inquiries and providing support and direction to customers and resolving customer service issues in ... Your mission as a customer support agent is to support their activities offering the best quality service ... Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone ... Cross Border Talents is recruiting English Customer Support Agents to work in Lisbon, Portugal. ... empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Review/ Support customer credit worthiness and the likelihood of timely repayment. ... Collection activities and resolution of customer disputes are performed timely and accurately.

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Review/ Support customer credit worthiness and the likelihood of timely repayment. ... Collection activities and resolution of customer disputes are performed timely and accurately.

The role of a Customer Success Manager at Canonical Customer success is a new and strategic department ... Success Manager, Mid-Market | EMEA Customer Success Manager DACH Portugal (m/w/d) Italian Sales & Customer ... Join to apply for the Graduate Customer Success Manager role at Canonical Join to apply for the Graduate ... Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features ... Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and

, and Customer Support to drive customer success across the organization. ... Overview Senior Customer Solutions Engineer role at Cloudflare. ... What You'll Do As a Digital Customer Solutions Engineer (CSE), you will be the trusted technical ... You will strive to understand customer requirements and issues at a detailed level, identify root causes ... You will work closely with Digital Customer Success Managers (CSMs) and with Sales, Product, Engineering

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across

Manage vendor relationships and ensure service level agreements (SLAs) are met. ... Implement and monitor quality assurance processes for service desk interactions. ... Specifically, end‑user computing, collaboration tools, service desk, and support systems. ... Team Lead Service Desk – End User Support Squad The Enterprise IT domain in Telenor Shared Services is ... Participate in budgeting, resource allocation, and capacity planning for the service desk.

People Operations Service Delivery Lead page is loaded## People Operations Service Delivery Leadlocations ... Kindly do not send us spontaneous profiles.***## **Location:**Ferring Service Center PortugalAt Ferring ... an escalation point for operational challenges.* Foster a culture of accountability, collaboration, service ... metrics and plan resource allocation to ensure adequate coverage and adherence to SLA´s and improve service ... dotted line to Local HR Head, you will play a pivotal role in building and leading our People Operations service

: Strategy (Outsourcing, Team as a Service, Tech Academies) R&D (Bootcamps, POC, Tech Lab) Nearshore ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

Monitor progress with sales and service updates, as well as guest feedback. ... TUI Service Support Rep | Local Residents Calling all tourism pros based in the Algarve, Portugal! ... We are seeking digital experienced and helpful individuals like you to join our diverse team of Service ... Celebrate successes in meeting sales targets, solving problems, and providing great service. ... Be prepared to handle changes and challenging situations effectively to provide the best possible service

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Standout candidates should be good problem-solvers with good communication and customer service skills ... opportunities for career development; • Positive, informal, and energetic work environment; • Health Service

promotes and assists customers in using self-service ordering (SSO) tools. ... In this role, you'll drive operational excellence, ensure outstanding service for our customers, ... The Spare Parts Manager monitors customer orders to guarantee on-time and in-full delivery and actively ... fosters collaboration across teams, and contributes to continuous improvement initiatives to enhance service ... and verbal Able to work independently and under pressure  Able to manage priorities and multiple customer