13368 customer service English-speaking jobs in Portugal

Delivery Manager position following a departure.This Service Delivery Manager will have a key transversal ... and End User Services Integration plan within Group, the Infrastructure department is hiring a new Service ... needed and collecting audit evidence / documentation required.Responsibilities Key accountabilitiesAs Service

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... Your role in our team:As a Service Sales Specilaist, your primary responsibility will be to excel in

Monitor and improveOLAs, SLAs, and KPIsto maintain high service quality. ... Lead and mentor theOperations Management Team (TTS)to optimize service efficiency. ... Strong expertise inITIL frameworks, service management, and IT operations strategy . ... Responsibilities: Establish and manage anew IT Operations Center (Service Desk) , ensuring smooth implementation

The resolutions must be explained to the customer in a format that is understandable to the customer. ... Facilitates resolutions that are in the best interest of the customer and ESI.Develops system graphic ... asked to provide on-site technical support to installers and customers.Articulates resolution to a customer

: Work closely with service field sales and other customer service teams, engineering, and several internal ... It unites technologically leading companies with more than 100 production, service, and sales locations ... timely submission.Risk Assessment: Evaluate risks associated with each service and propose effective ... about industry trends, competitor service offerings, and market dynamics.Pricing Strategies: Provide ... Attend pre-bid meetings and address client queries related to service offerings.Internal Collaboration

Service Desk Analyst Location:Lisbon, PortugalWork model:Full-time, Hybrid (3x office per week)Mozaydo ... professional will provide first‐line support to end‐users, assisting with hardware, software, and IT service ... support upgrades, deployments, and IT projects affecting end‐users.RequirementsProven experience in Service ... of service.Document resolutions, procedures, and known issues to maintain knowledge base and improve service ... Windows operating systems, Office 365 applications, and ITSM tools.Log, track, and manage incidents and service

Ministery Service Operator#J-18808-Ljbffr ... ALTEN in the Public Service & Government industries9 000 20 + countries Governments rely heavily on digital ... Local authorities employ new digital usages to connect infrastructure and civil servants to improve service ... governmentAs a digital expert, ALTEN provides high-value services, both in terms of technological training and service

5+ years of experience in IT Service Delivery or Service Management roles.Strong knowledge of ITIL processes ... Responsibilities:Own and manage the end-to-end service delivery for Modern Device services, including ... performance, and improvement plans.Coordinate and control vendors and third parties to ensure service ... IT and security standards.Lead operational governance with stakeholders, managing SLA/KPI reporting, service ... IT ConsultingReferrals increase your chances of interviewing at PrimeIT by 2xGet notified about new Service

Complete service documentation accurately and promptly, including service and non-conformance reports ... Respond to all callouts and work within a shift pattern to ensure continuous customer support. ... leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer ... We are seeking a dedicated and technically skilled Installation, Field Service Technician to join our ... Responsibilities Install, commission, and provide ongoing service support for Rapiscan X-ray systems.

Accountant will maintain financial records for one entity, produce financial statements, and participate in meetings. Requires a bachelor's degree in accounting or business and experience with IFRS reporting.

Service Manager - Directory & Identity (m/f/d) Olympus Medical Products Portugal (OMPP) | Corporate ( ... requests.Responsible to ensure that all Service and Process documents, including handbooks, SOPs, and ... approachability, reliability and consistency.Your responsibilitiesResponsible for managing day to day service ... to ITIL best practicesResponsible for timely and effective resolution of incidents and fulfilment of service ... , and KPIs, and address issues before they impact business operationsResponsible to track, and plan service

service; • preferably have completed sales or marketing certifications in digital marketing, social ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... ; • drive advertiser communications and technical issue resolution, aiming to achieve high level of customer ... strong understanding of social media marketing, online advertising sales, campaign management, and customer ... related field; • comfortable over the phone and navigating CRM systems; • ability to provide exceptional customer

service adoption and scope globally. ... Optimization:Ensure high‐quality, efficient, and compliant service delivery. ... Monitor KPIs, drive continuous improvement, and implement best practices.Drive Service Deployment:Expand ... Full‐TimeType of contact: Permanent contractDepartment: IBS Supply Chain ServicesReports to: IBS Supply Chain Service ... sustaining IBS global vision and value delivery.A Day in the Life of the Ideal CandidateLead Global Service

Join Connecting Software as a Customer Success ManagerWe passed the 1000 customer benchmark and realized ... to grow our customer base. ... we need to cross-sell within our enterprise customer. ... experience through product support, and handle customer complaints and requests. ... The ideal Customer Success Manager should engage with customers, maximize value, and create strategies

Strong customer focus, excellent communication skills, and ability to navigate global, multicultural ... A Snapshot of Your DayAs our Senior Service / Product Owner you will continually improve the service/ ... Optimize product development with technical expertise in business processes, creating a clear service ... Develop roadmaps for service/product development and delivery, overseeing implementation and progress ... Serve as the business and escalation contact for service/product-related matters, driving issue resolution

Management and Delivery of Customer Service Level Agreements. ... Proven track record of process standardization, adoption of best practices, service measurement, customer ... Organises the perimeter to ensure available resources meet customer requirements. ... Focus Develop a "Customer First" culture within EMEA Group IT organisation. ... Act as main escalation point for internal customer feedback for ERP services delivered in the region.

Knowledge of customer service best practices, with a commitment to upholding exceptional standards. ... the Operations Manager to ensure staff follow workflows and maintain high standards in production and service ... Champion a customer-centric mindset, coaching the team to deliver exceptional experiences and resolve ... Monitor team performance metrics, such as productivity, customer satisfaction, and adherence to standard ... onboarding and integrating them with the rest of the team as well as with Scoop n Dough's vision and customer-centric

, patient, good treatment, tidy, curious, eager to learn and proactive; Experience in customer service ... This position will support the Technical Assistance Service in Back Office tasks, offering technical ... profile: University degree in Engineering or Superior/Middle Cycle Training; Person with spirit of service ... After Sales Department; Other tasks related to the management and operation of the Technical Assistance Service

, patient, good treatment, tidy, curious, eager to learn and proactive; Experience in customer service ... This position will support the Technical Assistance Service in Back Office tasks, offering technical ... profile: University degree in Engineering or Superior/Middle Cycle Training; Person with spirit of service ... After Sales Department; Other tasks related to the management and operation of the Technical Assistance Service

fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service