3335 customer service English-speaking jobs in Portugal

Create an accountable, collaborative and customer-focused culture; coach team leaders and subject matter ... Maintain effective operational governance through performance reviews, service metrics, case trends, ... Understand business priorities and workforce needs, translate them into practical service solutions, ... Lead process standardization, simplification, automation and digital enablement; use service data and ... including employee lifecycle activities, while ensuring accurate, timely, compliant, and employee-focused service

Requirements Execute commercial strategies with a focus on results and customer satisfaction. ... Provide personalized, high-quality service, compatible with the luxury segment's excellence standards ... We remain at your service for any further questions or assistance you may need throughout the recruitment

journeys for AI-powered email and chat customer care across brands. ... You will translate customer and business needs into clear channel requirements, conversation flows and ... Responsibilities Channel Requirements & Analysis Gather and analyse business, customer and operational ... requirements for AI-powered email and chat channels across brands Analyse existing customer journeys ... journeys, conversation flows and channel processes for AI-powered customer care Define routing, handoff

provide high-quality templates, samples, and annotated examples of the following agreement types: Master Service

advantage Ideally initial practical experience in the planning and daily operation of core network services Service

Must-Have Proven experience delivering full lifecycle Salesforce implementations, ideally in Service

Ensure service quality by meeting productivity, SLA, and case-handling standards. ... Provide timely, accurate updates to ensure high customer satisfaction. ... Previous experience in customer support or a contact center is a plus, but not mandatory. ... A proactive, customer-focused mindset and willingness to learn Specialist, plus good Arabic-Speaking

Deliver high standard customer service, ensuring internal and external stakeholders are kept informed

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions ... Full-time Legal Entity: Bosch Service Solutions S.A.

fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service ... optimizing preventive and corrective maintenance processes to align with Vida Plena’s high standards of service

fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service ... day one Performance that pays off— team performance bonus and fair tip distribution, because great service

Guest Service & Issue Resolution Ensure exceptional financial service standards by handling guest financial ... financial records, and ensuring adherence to company policies while maintaining the highest levels of guest service

Planet empowers its customers to deliver great customer experiences by combining payments and software ... with the partner teams when Planet itself is set up as a Service Provider. ... Finally ensuring Planets TPA/Service Provider registrations are correctly recorded and working closely ... needs Scheme Portal Management, assignment of roles, keeping roles updated and contacts' current Ensure Service ... operational functions Expert knowledge in how to navigate scheme portals for information and how to manage Service

Customer-obsessed, highly creative, and passionate about continuous learning Additional Information ... Manage and brief external translation service providers, ensuring high-quality localization and terminology

Analyse customer satisfaction feedback to identify areas for improvement. ... Main responsibilities: Ensure an understanding of all operations and their processes within the Service ... Facilitate meetings with Service Tower delivery operations to obtain feedback on potential improvements ... process optimization and transformation projects with measurable impact on efficiency, cost, quality, or service

, ideally ITIL certificate Analytical information processing and decision-making competences Strong customer ... Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... Services Optimize operations while ensuring that regulatory and security requirements as well as agreed service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

Effective communication skills and ability to provide a high level of customer service to your clients ... Meet compliance requirements and client‐specific Service Level Agreements (SLAs) on an ongoing basis. ... opportunity to be part of the Scheme Transition Unit team, providing a high-quality and fully compliant service

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions ... Full-time Legal Entity: Bosch Service Solutions S.A. ... Manage product capacity, budget, and service-level agreements.

PROJECT & CONTEXT You will provide application development services in support of the Secure GPT service ... Multi-cloud GenAI platform spanning Azure, AWS, and Google Cloud, with a primary focus on its Secure GPT service ... security and compliance Availability for occasional travel to France, Spain, or Portugal, depending on service

About UBQ.io UBQ.io is a global technology service provider dedicated to building a more sustainable, ... The ideal candidate thrives in a fast-paced service environment, possesses strong interpersonal skills ... Maintain high client retention rates by proactively identifying issues and delivering excellent service ... responsible for scoping and estimating project budgets, interacting with clients' representatives about service ... management, or client account management within a professional services, agency, consulting, or technical service