6290 customer service English-speaking jobs in Portugal

combiningtop-tier brands, physical stores, and digital platforms , it deliversseamless and engaging customer ... pipelines using Docker and AWS.Work in cloud environments with AWS, including deployment, monitoring, and service

looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer ... within your book of business and within our team's processes and proceduresRequirements:2+ years of Customer ... acting as their trusted advisor and subject matter expert.Lead Onboarding & Renewals: Direct the entire customer ... revenue.Become an expert in Dashlane's product, offerings and overall value to drive success with your customer ... annual renewals.Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer

Enterprise Customer Success ManagerLocation: Hybrid – Lisbon, PortugalSeniority: Senior / Principal ( ... 5–8 years)We're looking for an experienced Enterprise Customer Success Manager to own and drive success ... measurable value, adopt solutions effectively, and achieve their business goals throughout the full customer ... book of enterprise customers, driving value, adoption, retention, and expansion - Build and execute customer ... planning - Engage senior stakeholders (Director level and above) as a trusted advisor - Manage complex customer

role it plays in making a customer‐centric team successful. ... We care deeply about customer satisfaction, so we need your help ensuring smooth functioning across various ... This is a great opportunity if you care genuinely and passionately about customer support and about the ... characterSpeed is kingYou will be part of a global team of support specialists, reporting into the Customer ... complaints.Identify customer support bottlenecks and propose systematic solutions that can be formalized

service role;Experience with remote support tools;Experience with CRM or ticket systems, preferably ... Strong communication skills, problem‐solving abilities, and a customer‐focused attitude are essential ... allows us to provide world‐class support and sales with a local touch, providing the best possible customer ... and experienceOngoing or complete bachelor's degree in IT or related fields;Proven track record in a customer ... within less than ten months, with ambitious plans to expand to 300 employees by 2027.About the Role As a Customer

Datahsaring/Loyalty cards, Retailer portals) to identify unique growth levers for each account.Tailored Customer ... optimize future trade spend.Competitor Benchmarking:Monitor competitor execution and performance at a customer ... catalogs to secondary placements in‐store.Promotional Effectiveness:Execute deep‐deep evaluations of customer‐specific

We are currently looking for a Customer Support Advocate in Portugal.This role offers the opportunity ... As a Customer Support Advocate, you will support hosts using a highly technical SaaS platform designed ... to join a fast-moving, fully remote environment where customer experience sits at the heart of the product ... The role combines technical troubleshooting, customer education, and close collaboration with engineering ... and troubleshoot complex technical issues in collaboration with engineering and internal toolsSupport customer

You thrive in ambiguous, high-impact environments where customer problems are not fully defined, data ... Success to drive retention, expansion, and long‐term impact.Work hands‐on with customer data, models ... build, test, and refine technical workflows directly with customers.About the RoleWe are looking for a Customer ... shaping roadmap priorities and reusable capabilities.Partner closely with Sales, Product, Data, and Customer ... complex enterprise engagements from discovery through measurable value realization.Translate ambiguous customer

has been built, tested, and refined over a decade to ensure unmatched precision and scalability.As a Customer ... satisfaction.Customer Advocacy: Identify and develop customer advocates who can provide testimonials ... goals.Drive renewals, upsells, and expansions by demonstrating the impact of AI-driven automation on customer ... retention, focusing on building strong, lasting relationships.Feedback Loop: Act as the voice of the customer ... recommendation aligns with their business objectives.Most of our CSMs today have:Proven experience in customer

needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct ... and renewals while leveraging technical expertise with a strategic business mindset to build strong customer ... -4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company ... (must).Excellent verbal and written communication skills with strong customer‐facing abilities, including ... long‐term success.Identify upsell and expansion opportunities by aligning product capabilities with customer

Customer Retention Strategist to join our team. ... Customer Retention Strategist Common Thread Collective (CTC) is seeking a highly driven and performance‐oriented ... least 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer

formal project management qualification such as PRINCE 2 or PMI PMP; • Experience and certification in Service ... This role requires a blend of analytical, customer-focused, and leadership skills to drive product success ... facing role, demonstrating customer obsessed culture; • Strong analytical, business analysis, Power ... report on their status • Contribute to NCIA level planning and reporting for the product line • Provide customer ... large preferably international organization; • Recent experience in managing products and services in customer

With simple end-to-end offering of products and digital services, seamless customer engagement and a ... improvement for AD performance and health.Extracting data and generating reports to identify service ... capability and reduce risk.Manage technical debt and technology trade-offs, communicating these to the Service ... organisational resources to remove impediments and shield the team from bureaucracy.Leading continuous service

skillsSelf‐motivation and organizational skills and the ability to take initiativesPrior experience in hotels or customer ... Auditor M/F/XAs a Night Auditor you are a true ambassador of the Victoria experience.With a strong service ... service is an assetMust have the ability to handle cash effectively and accuratelyMust always be in ... Manager, responsibilities and essential functions include, but are not limited to:Ensuring that all service ... procedures are adhered to in all interactions with guests and colleagues.Providing prompt, attentive service

least 1 year of experience in a similar restaurantEnglish is required (our team is international)Strong service

with SAP HR;Very good analytical skills and detail oriented work style;Team player mentality;Strong customer ... focus and service minded;International mindset;Ability to work under pressure as well as prioritises ... if required);Timely execute assigned tasks and issues according to defined processes, timetables and service ... stakeholders regarding the respective HR Services issues;Handle standard inquiries & support through ticket service

Experience Cloud Solid understanding of CRM processes (lead-to-opportunity, case management, customer ... service) Experience with Flows and Process Builder Ability to build reports and dashboards ... years as a Salesforce Business Analyst 🧠 Functional Expertise Strong knowledge of Sales Cloud, Service ... Certification, Platform App Builder 🔑 Keywords Salesforce, Business Analyst, CRM, Sales Cloud, Service

Experience in e-commerce customer projects is preferred. ... and develop productive relationships with local logistics and warehousing providers to ensure optimal service

and develop productive relationships with local logistics and warehousing providers to ensure optimal service ... preferably with 3PL management experience in a top e-commerce logistics company.Experience in e-commerce customer

Lead bid defense presentations in partnership with Business Development for, multiple service, multiple ... and externally. • Responsible for delivery and management of medium to large sized, multiple and full service ... and own relationship with the project’s key customer contact(s) • Communicate/collaborate with IQVIA ... focused on project delivery, productivity and quality resulting in strong financial performance and customer ... implementing appropriate corrective and preventative action plans.; • Serve as primary project contact with customer