4766 customer service English-speaking jobs in Portugal

Knowledge of the service/transport/rail industry is advantageous. ... By designing, implementing, and maintaining advanced Software-as-a-Service (SaaS) solutions, we are helping ... Serve as the central point of contact for the customer-specific Railigent solution throughout the project ... Within Siemens Mobility Customer Services, the DS (Data Services) team spearheads the digital transformation ... development of the solution concept to ensure that the solutions are implemented in accordance with customer

or troubleshooting Microsoft Windows OS, Microsoft Office, and Mac OS.Ability to provide outstanding customer ... identifying resolution gaps at the Teir 1 and 2 support levels, with standard operating procedures and customer ... support staff through daily support and project management tasks to ensure high quality and timely service ... service through in-person and remote technical support.Ability to automate regular tasks and systems ... service guidelines relating to IT support.Assist with General IT office maintenance including troubleshooting

Working within the Client Service/Account team, the Senior Client Service Representative/Key Account ... Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively ... The Senior Client Service Representative/Key Account Manager will support the activities (day to day

development lifecycle, from conception, analysis, development, and testing to delivery, deployment, and customer ... This lays the foundation for the transition to Enterprise Service Management. ... Telecommunications Sector | .NET Developer The IT Service Management processes are set up on the ServiceNow ... We are proud of our people at the service of technology. We are proud of our diverse environment.

levels and costs Assist in resolving serious customer complaints and escalated issues Facilitates, leads ... times are in their seats to answer an accurately forecasted volume of incoming calls, at the desired service ... be updated in the future) 2 years experience in WFM What we value: Strong interpersonal and client service ... properly inherent to the position Create strategic recommendations to improve productivity while balancing service

service. ... Implement and maintain a customer centric mindset to build a loyal customer base. ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... leading and coaching your team members in the KPIs achievement with a tireless drive to deliver excellent customer

service. ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures ... the team Effective recruiting and succession planning as well as networking Implement and maintain a customer ... leading and coaching your team members in the KPIs achievement with a tireless drive to deliver excellent customer

service. ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures ... the team Effective recruiting and succession planning as well as networking Implement and maintain a customer ... leading and coaching your team members in the KPIs achievement with a tireless drive to deliver excellent customer

implementation, and ongoing service and maintenance. ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... We offer our customers a one-stop service, including consulting, planning, software development, project

service. ... judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... What You’ll Do Process service tickets and assign them to appropriate service resources, as necessary ... Maintain service ticket ownership throughout the life of the support incident. ... React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager.

documentation, including FAQs, troubleshooting guides, and best practices, to assist clients in self-service ... Exceptional communication skills, both written and verbal, with a customer-centric approach. ... escalate complex issues, track bugs, and coordinate the development of patches or updates to address customer ... collaboration skills, with the ability to work cross-functionally with engineering, product management, and customer

He is responsible for achieving financial and managerial goals and customer satisfaction. ... excellence.CUSTUMER CONSIDERATION Ensure compliance with customer contract, pricing policy (including ... ECONOMIC AND FINANCIAL RESULTS Ensure the operation of the service within a given framework (budget, ... and has an elegant and welcoming posture; their actions are carried out in a spirit of sharing and service ... INTERNAL CONTROL Know the processes, procedures and master the tools in use in your service and ensure

Your missionwill be…Service & Project Execution:Plan and execute new service setups;Drive end-to-end ... finance automation projects, including proposalmanagement, customer negotiations, and team execution; ... Office; SAP and Redwood/Mendix is a plus;Strongorganization, communication, and problem-solving skills;Customer-orientedwith ... ReportingIdentify and capitalize on business opportunities in ongoing projects;Collaborate with Business and Service

Knowledge, Skills and Abilities: Good Finance Acumen Experience with SAP and Excel Experience in a Shared Service ... Manage customer relationships, which includes problem resolution and root cause analysis. ... Key Responsibilities: Ensure a timely collection of receivables by working closely with the customer ... Key Relationships: Cash Application Customer Primary Data Account and Sales Operations Market Finance ... Assess and review the credit risk on the customer on a regular basis to mitigate risk for adidas according

Our Clients’ share our commitment to great Customer Service by promoting a positive employee experience ... About The Role Job Title : Customer Support Agent – Shared Services Location:  Remote based in Portugal ... You can identify and assess the customer's needs to provide the best possible support. ... Otonomee provides global premium customer support to innovative Brands in Healthtech, Fintech, E Commerce ... By leveraging Otonomee’s remote working model, we provide premium Customer Experience with a high quality

Medical Writing We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service ... factor for employee satisfaction and, in turn, nurtures an environment from which high-quality client service

We are in Business for People, empowering people in service organizations with innovative Enterprise ... Ability to develop and maintain excellent customer relationships. ... Develop the plan to manage and drive the Unit4 team, customer stakeholders, and potentially other third ... You track project deliverables and communicate with customer sponsors to deliver on-time, within scope ... Driving projects to successful completion, achieving agreed delivery dates within budget, meeting customer

Manage customer expectations and project deliverables, and provide great customer service. ... Qualifications: End customer implementation experience. ... Customer support experience. English knowledge at Upper Intermediate/Advanced level. ... Configure Dynamics BC/NAV application for the customer environment. Draft user documentation. ... Understand customer user and system requirements and identify specific enhancement customizations if

Manage customer expectations and project deliverables, and provide great customer service. ... Qualifications: End customer implementation experience. ... Customer support experience. English knowledge Upper Intermediate/Advanced level. ... Configure Dynamics BC/NAV application for the customer environment. Draft user documentation. ... Understand customer user and system requirements and identify specific enhancement customizations if

. - Customize customer service without incurring additional costs or changing defined standards. - Apply ... You will - Ensure compliance with the customer contract and the service defined by the Product Department ... From buffets to plated service, from show cooking experiences to numerous festive events, you will have ... of equipment. - Ensure that the number of employees matches the needs of the Beach/ Gourmet Lounge service ... season), monitoring (season) and closure (end of season) processes. - Be present at key moments of the service