6898 customer service English-speaking jobs in Portugal

  • Adentis Portugal
  • Lisbon
  • June 5
market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore
  • Adentis Portugal
  • Portalegre
  • June 4
market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore
  • Adentis Portugal
  • Viseu
  • May 27
Market, We Share Our DNA With More Than 200 Workers And Position Our Offer According To 3 Lines Of Service ... Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore
  • Adentis Portugal
  • Viseu
  • May 27
Market, We Share Our DNA With More Than 200 Workers And Position Our Offer According To 3 Lines Of Service ... Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore
  • Iptor
  • Portugal
  • May 31
or service concerns. ... handling, high‐quality customer communications, and continuous improvement across global customer environments ... Drive shift‐left initiatives such as stronger KB articles, improved macros, automation, self‐service, ... Manage team rosters, shift schedules, on‐call coverage, and holiday planning to ensure service continuity ... Manage strategic customer expectations, ensuring timely, empathetic, and accurate updates.
  • GuestReady
  • Portugal
  • June 7
What You Need to Succeed Enthusiasm for hospitality and delivering excellent customer service. ... Handle customer communications professionally and empathetically, responding to messages and assisting ... guests have a smooth and enjoyable stay by handling communication, administrative tasks and maintaining service
  • Jungle
  • Portugal
  • June 23
Experience in interpreting data and delivering insights that drive customer value. ... As part of our Service Delivery team, your mission is to guide the implementation and adoption of Jungle's
  • KUKA Aktiengesellschaft
  • Portugal
  • June 19
Responsibilities End-to-end HR service ownership: Define and evolve HR service scope, processes, catalogues ... HR Service Owner (Employee Lifecycle) Discover your impact with KUKA Group – KUKA Group offers an enormous ... Process & policy ownership: Translate HR strategy into clear service processes and ensure compliance ... Service performance & basic governance: Define and monitor KPIs, SLAs, and quality standards, supporting ... Strategic development: Assess future HR service needs and workforce trends while evolving the operating
  • Next Fabrication
  • Portugal
  • June 17
Verify repairs meet customer and engineering specifications. ... Service & Troubleshooting Diagnose root causes of mould and composite failures. ... Mould / Composites Service Repair Technician Location: Aveiro, Portugal | Full-time employment Do you ... We are currently looking for an experienced Mould / Composites Service Repair Technician to support our ... Key Responsibilities: As a Mould / Composites Service Repair Technician, your role is essential in ensuring
  • Salaterra
  • Portugal
  • June 24
service and sales Manage one purchasing/logistics assistant Report directly to the COO Who we're looking ... operational reports and dashboards (costs, lead times, margins, incidents) Collaborate closely with customer ... international purchasing and logistics (import/export) Follow up purchase orders from suppliers to final customer
  • AXA Group
  • Portugal
  • June 1
Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Silva, developed by AXA GO, is a Service Management tool based on ServiceNow technology, used by AXA ... as necessary to ensure timely resolution Design and develop catalog items while ensuring simplified service ... various IT and business processes such as incident management, problem management, change management, and service ... reports while ensuring that they do not negatively impact the platform performance Design and develop Service
  • FlixBus
  • Lisbon
  • June 14
service or customer experience environments Conversational AI expertise : Hands-on experience working ... Service looks like for millions of passengers. ... effort and raising the bar for AI-powered service at scale. ... , you sit at the center of that shift, owning the conversational AI systems that are changing what Customer ... , and contact reason across every market; continuously improve auto-resolution rates, accuracy, and customer
  • FedEx
  • Lisbon
  • June 6
Reference: e94bbedf0874fb894ac6bf2ef500cdf5 Posting Period: 22.05.2026 – 29.06.2026 Position Summary Customer
  • DV Labs
  • Lisbon
  • June 5
Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Manage customer success function via monthly cluster performance reviews & feedback collections. ... Rather than functioning as customer support agents, CSMs form a direct relationship with customers and ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed
  • Zendesk Group
  • Lisbon
  • June 5
******Consultation & Communication:** Strong stakeholder engagement skills—whether customer executives ... Success / Experience, 1+ years of AI related experience*** **Previous experience in go-to-customer/GTM ... roles in enterprise technology / SaaS — either customer success management, professional services/consulting ... * **Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer ... adoption and sustain strategic partnerships.*** **Must have a minimum of 5+ years of related experience in Customer
  • Capgemini
  • Lisbon
  • June 5
Verify Quality of Service (QoS) and solution stability , ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up-scope opportunities within the project. ... Your Role Customer Technical Project Manager (CTPM) is responsible for leading and managing the end-to-end ... all project phases — from pre-sales and technical design through integration, validation, and final customer
  • Capgemini Engineering
  • Lisbon
  • June 5
Verify quality of service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Customer Technical Project Manager - Market Services Join to apply for the Customer Technical Project ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up‐scope opportunities within the project. ... Your Role Customer Technical Project Manager (CTPM) is responsible for leading and managing the end‐to‐end
  • Dashlane
  • Lisbon
  • June 1
issue identification guidelines but also with the Dashlane and quality expected from our standards of service ... support and who has ideally worked in customer‐facing roles. ... About The Role Our Customer Support Team is here to deliver first‐class support in a simple, effective ... the perfect role for someone who already has a strong background or relevant experience in technical customer ... Requirements You have 1 year of experience in technical customer support and potentially with B2B customers
  • Catawiki 2022 Trend Report
  • Portugal
  • June 21
Schedule Specialist, you will play a critical role in ensuring our Customer Service organisation is staffed ... effectively to meet customer demand while balancing operational efficiency and employee experience. ... Develop staffing requirements and workforce plans based on forecasted demand and service level targets ... Monitor staffing coverage across teams, channels, and markets, balancing service levels with employee ... Support workforce reporting by generating insights on forecast accuracy, staffing efficiency, service
  • Catawiki
  • Portugal
  • June 20
Schedule Specialist, you will play a critical role in ensuring our Customer Service organisation is staffed ... effectively to meet customer demand while balancing operational efficiency and employee experience. ... Develop staffing requirements and workforce plans based on forecasted demand and service level targets ... Monitor staffing coverage across teams, channels, and markets, balancing service levels with employee ... Support workforce reporting by generating insights on forecast accuracy, staffing efficiency, service
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