6673 customer service English-speaking jobs in Portugal

Service Background: A history in customer service, preferably within the travel, tourism, or hospitality ... Office Options) Employment Type: Full-time If you have GDS experience and a passion for excellent B2B service ... Industry Expertise: Stay updated with travel industry knowledge to ensure the delivery of best-in-class service

Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any ... Experience with Service management tool – ex – Service now Should have good expertise on EUC tools, ... Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities

technical and commercial aspects, including planning, forecasting and aligning system knowledge with customer ... Knowledge of CPQ service sales processes. Strong leadership, risk, and service management skills. ... Support SLAs with internal customers and track service levels. ... Oversee IT service technical and commercial matters for the assigned areas.

mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer ... opportunities to grow retail sales through both staff and guest interaction .Foster an environment of customer ... service stewards .Manage labor schedules in line with the cafe’s budget and forecast models .Successfully ... service in which all team members put the guest first in every situation .Execute established standards ... experience within an Operations Managerial role with high volume exposure in a casual- themed, full- service

The role will manage and maintain a consistent level of service and best practices to achieve adherence ... Role and Responsibilities Reporting to the Manager of Problem and Incident Management and part of the Service ... relative to KPIs and SLAs Driving problem management adoption across the organization Participate in Service ... focus Ability to work independently as well as part of a customer facing team Excellent knowledge of ... Improvement initiatives to drive a better customer experience Overseeing and accountable for the adherence

Your Mission You’ll be the catalyst for transforming our Customer Service and Operations processes, ... service or operations within social gaming, sweepstakes, or iGaming environments Technical Foundation ... and transform complex workflows into streamlined, automated systems that boost both efficiency and customer ... with Training, QA, Fraud, and Payments teams to embed improvements seamlessly into daily operations Customer ... and create meaningful impact What We’re Looking For Gaming Industry Background: Experience in customer

providers / vendors for Customer Support. ... Partner with Finance to build and track business cases for vendor setup, transitions, or service changes ... Program Manager is responsible for co‑ordinating the strategy for, selection of and management of all service ... We’re looking for a great Customer Support Vendor Program Manager to join our CS Team. ... You have a solid grasp of Customer Support delivery models, including in‑house vs outsourced setups,

; Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate ... system support strategies in order to ensure our SLA and system availability targets are met, and our Service ... system support strategies in order to ensure our SLA and system availability targets are met, and our Service ... Responsibilities Taking ownership of customer issues reported and seeing problems through to resolution ... IT and technology; Strong analytical , problem solving mindset; Strong skills on system management; Customer

and manage services using Jira and EasyVista, ensuring delivery within agreed deadlines and service ... people & organizations by matching great talents to great projects, is looking for the next IT Project & Service ... Requirements Minimum of 5 years of experience in IT project and service management, including hands-on ... Responsibilities Project, Technical Initiative, and Service Management (Order Ticketing): Lead IT projects ... supports business processes; Solid technical proficiency combined with leadership in IT project and service

Location: Ferring Service Center Portugal #J-18808-Ljbffr ... Foster a culture of accountability, collaboration, service excellence and continuous learning. ... metrics and plan resource allocation to ensure adequate coverage and adherence to SLA´s and improve service ... dotted line to Local HR Head, you will play a pivotal role in building and leading our People Operations service

Validation Rules) Exposure to Apex, SOQL, or Lightning Components is a plus Understanding of CRM and customer ... Salesforce Developer Sales-Service Cloud Direct message the job poster from Volkswagen Financial Services ... The role We are looking for a motivated and curious Junior Salesforce Sales/Service Cloud Developer ... Main responsibilities Assist in the development and configuration of Salesforce Sales and Service Cloud ... standards The profile for this job should have / be: Basic experience with Salesforce Sales or Service

If you are a proactive, service-oriented individual with a passion for market research and online panels ... About The Team & Role You will be a part of Client Service Team and you will play a crucial role in coordinating ... teams and external clients, advising on potential roadblocks and corrective actions to ensure the best service

Operations, we want to be recognized in three fields of action: ·State-of-the-art Data Technology to drive customer ... requirements and stakes ·Leveraging a market leader right-shored delivery model ·Continuously integrating customer ... Social network you want to login/join with: Service Support Analyst – Performance Management, Lisbon ... Description: Are you a dedicated Business Analyst with a passion for HR technology and a talent for service ... Job purpose As a Service Support Analyst, you will hold a pivotal position in our Group HRIS program.

Customer-focused mindset with a commitment to service excellence. ... Responsibilities Service Delivery Management Maintain end-to-end accountability for service ... delivery or service management roles. ... Experience with service monitoring and management tools. ... Overview Join to apply for the Service Delivery Manager - Traveller Solutions role at Global Blue.

About the Team & Role: You will be a part of Client Service Team and you will play a crucial role in ... teams and external clients, advising on potential roadblocks and corrective actions to ensure the best service

We pride ourselves on our commitment to quality, cutting-edge technology, and providing exceptional service ... The ideal candidate will be responsible for driving sales growth, building and maintaining strong customer ... Reporting: Maintain accurate and timely records of sales activities, customer interactions, and sales ... Customer Relationship Management: Develop and maintain strong relationships with key stakeholders, including ... \'s products, including features, benefits, and competitive positioning, to effectively address customer

experience Mandatory Requirements C1/C2 English Minimum 12 months of experience in Customer Service ... Location: Lisbon, Portugal Contract: Full-time Start Date: 16 October 2025 We are hiring Operations Customer ... Your Responsibilities Handle customer queries via phone, chat, and email with empathy and efficiency ... Document all interactions accurately in CRM systems Share feedback to improve training, processes, and customer

If you're a proactive problem-solver with a knack for customer service and a love for travel, this ... Dutch or German especially) Flexibility: rotating Saturday shifts (with Monday off in return) Customer ... service mindset: welcome meetings, guest support & sales assistance Benefits A fun, international ... welcome meetings & share key information with guests Deliver professional, friendly, solution-oriented service

feedback, and working with Customer Service to recommending new features or enhancements Compile, analyse ... Service Managers, UX Designers, Engineers, Data Science team, QA and other Product Managers. ... AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET's AI solutions empower agents, optimise customer journeys, and transform contact centre operations

Our mission is to elevate the customer service experience through our innovative cloud-based AI and big ... of our service platforms. ... engineers, product managers, and business stakeholders, to deliver a high-performance, reliable, scalable service ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible