4952 customer service English-speaking jobs in Portugal

Continuously evaluate and improve middleware service delivery processes, implementing best practices ... As a Middleware Service Delivery Manager you will: Oversee the delivery of middleware services, ensuring ... technological footprint, the implementation of a new operating model and a new organization driven by service ... Communicate effectively with stakeholders, providing regular updates on service performance and improvement ... Maintain detailed documentation of middleware configurations, service delivery processes, SLAs, and performance

Service Delivery Manager_L3 (m/f) - Hybrid (Lisbon) Match Profiler is an Information Systems consultant ... Service Catalog. PMP Certification. Fluent English. Soft Skills: Good communication. Team spirit.

management; Experience managing requirements & releases related to digital solutions; Experience in IT Service ... And we do it all, from ideation and product development to logistics, marketing, brand management and customer ... / documentation); Standardize processes in regard to ticket handling, training creation and general customer ... dynamic and complex work environment outside your comfort zone; Project management skills; Demonstrated customer ... Technology, or related field; >1 year of experience in solution design / conceptualization; Experience in customer

About the role - Customer Strategy and Value Associate The Customer Strategy and Value Associate is responsible ... our customer base to jointly define value realization objectives. ... Experience in storytelling, design thinking, and customer journeys assessment. ... journeys, role-specific journeys, benchmarks database, and Customer Success cases. ... The Customer Strategy and Value (CSV) team supports our customers and prospects in assessing the impact

Architecture, to align service offerings with customer needs, negotiate contracts, and close deals. ... quality or customer experience. ... Customer-Centric Mindset: Passion for understanding and solving customer needs, with a focus on ensuring ... Collaborate with Sales and Customer Success: Work closely with software sales teams to define services ... strategy for new opportunities, positioning Salsify’s professional services to maximize customer value

. - Customize customer service without incurring additional costs or changing defined standards. - Apply ... You will - Ensure compliance with the customer contract and the service defined by the Product Department ... From buffets to plated service, from show cooking experiences to numerous festive events, you will have ... of equipment. - Ensure that the number of employees matches the needs of the Beach/ Gourmet Lounge service ... season), monitoring (season) and closure (end of season) processes. - Be present at key moments of the service

Provides input on Salesforce Service Cloud roadmap. ... Direct experience or knowledge of Customer Support team is a plus. ... Experience with Salesforce Service Cloud a plus. What Makes Cloudflare Special? ... Major Areas Of Responsibilities Serves as business partner and trusted advisor for Customer Support ... building relationships and communicating with all types of stakeholders, from VPs to developers to Customer

Knowledge, Skills and Abilities: Good Finance Acumen Experience with SAP and Excel Experience in a Shared Service ... Manage customer relationships, which includes problem resolution and root cause analysis. ... Key Responsibilities: Ensure a timely collection of receivables by working closely with the customer ... Key Relationships: Cash Application Customer Primary Data Account and Sales Operations Market Finance ... Assess and review the credit risk on the customer on a regular basis to mitigate risk for adidas according

As an L3 Support Engineer, you’ll provide high-level expertise to Sage X3 customer service teams worldwide ... organization as a Level 3 (L3) Support Engineer, where you’ll play a key role in empowering our global customer ... Key Responsibilities Provide expertise to our Sage X3 Customer services teams worldwide to help analyze ... Coach the Support teams in the countries through mentoring and collaborative work on customer situations ... preventive support in the roadmap and influence maintenance prioritization by making the voice of the Customer

Amazon Operations sits at the heart of the Amazon customer experience. ... A day in the life We are looking for motivated, customer-focused people who want to join our team as

Provide timely and effective solutions to customer inquiries, ensuring high levels of customer satisfaction ... Analyze customer requirements and recommend appropriate technical solutions. ... looking for a Staff Application Engineer to join our team and who will play a critical role in our Customer ... Diagnose and resolve complex technical issues on customer designs and use in-depth product knowledge ... usability, applicability, and adoption of implementation products, platforms, and solutions to meet the customer

Specific customer requirements (CSR) related to the area of activity. #J-18808-Ljbffr ... Responsible for the release of product before shipping to the customer (e.g.: product audits, process

The ideal candidate should possess strong leadership, communication, and customer service skills, with ... Knowledge of luxury guest service standards and practices. ... Create a memorable guest experience through personalized service and attention to detail. ... Key Responsibilities: Guest Service Excellence:Ensure all guests receive a warm, personalized welcome ... guests and hotel management, addressing special requests and ensuring VIP guests receive exclusive service

Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction ... Interacts with guests to obtain feedback on product quality and service levels. ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance

ensuring that our customers receive the highest level of service and support. ... customer communication and escalate issues as necessary. ... Stay updated on AI and customer support best practices to drive innovation within the team. ... The Tools and Reporting team within our Customer Experience (CX) department plays a critical role in ... Your responsibilities will include analyzing customer interactions and conversation data to identify

ensuring that our customers receive the highest level of service and support. ... customer communication, and escalate issues as necessary. ... Stay updated on AI and customer support best practices to drive innovation within the team. ... The Tools and Reporting team within our Customer Experience (CX) department plays a critical role in ... Your responsibilities will include analyzing customer interactions and conversation data to identify

Partner with sales and customer service to resolve billing inquiries, providing assistance with information ... Validate all change of service, service removal requests, rig moves, and order updates in preparation ... Create customer invoices monthly in accordance with billing schedule. ... The Billing Administrator is responsible for preparing, processing, and reconciling customer billings ... Analyse and interpret customer contracts using independent judgement and escalate when assistance is

Customer Service and Relationship Build and sustain strong relationships with GBS “customers”. ... Engineering, IT, customer service, research and development: here are just a few of the divisions in ... Propose mitigation actions with GBS Customer and other stakeholders. ... Reporting: Present KPI's to customer and stakeholders to display process performance. ... Develop SLA lead actions with stakeholders to ensure their performance and customer satisfaction.

the highest standards: Manage all Food and Drinks Outlet operations Maintain exceptional levels of customer ... service Ensure compliance of brand standards Recruit, manage, train and develop the Food and Drinks ... Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service ... For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service ... capabilities and distinctions: Degree in relevant area Passion for delivering exceptional levels of guest service

problems in the production environment, and making sure our clients get the service they pay for. ... during the RUN phase according to our customer needs. ... Helping the Customer Success team in their discussions with the clients who want to go further in the ... Partnering with the Customer Success and product (GDSN) teams to build regular communications about data ... Working with the Customer Success teams to enhance and adjust the SupplierXM platform’s data model artifacts