6781 customer service English-speaking jobs in Portugal

proactive approach to tasks Interpersonal skills and ability to work effectively with diverse groups Customer ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... service orientation and supportive demeanor Ability to multitask and prioritize in a fast-paced environment

information Location: Porto, Portugal Client / Employer: Farfetch Responsibilities Deeply understand Service ... solutions that enhance efficiency and completeness, including investigating cases and interviewing service ... marital status, medical condition as defined by state law, physical or mental disability, military service

service or customer experience environments. ... Service looks like for millions of passengers. ... effort and raising the bar for AI‐powered service at scale. ... ), you sit at the center of that shift, owning the conversational AI systems that are changing what Customer ... , and contact reason across every market; continuously improve auto‐resolution rates, accuracy, and customer

Stakeholder Collaboration: Build close cooperation across finance, customer service, and other functional ... to and drive continuous improvements within your area of responsibility to strengthen efficiency and service ... Customer Credit Team Leader (f/m/d) Ready to lead with impact while improving well‐being across markets ... Overview In this role, you will lead and coordinate the day‐to‐day activities of our Customer Credit ... expert, you will play a key role in driving quality, consistency, and continuous improvement within Customer

Talkdesk has been recognized as a Leader in the Gartner Magic QuadrantTM for Contact Center as a Service ... Our Engineering teams follow a micro‐service architecture approach to build the next generation of Talkdesk ... Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's ... Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy ... At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible

Service, Marketing and Field Service. ... Your responsibilities will be : Design, develop and customize Dynamics 365 CE modules including Sales, Customer ... WHAT MOTIVATES US The delivery of solutions with added value for our customers through a personalized service ... understanding of integration concepts, REST APIs and Azure services such as Functions, Logic Apps and Service

It provides service excellence in operations focusing on client needs. ... execute Payments and ensure a frictionless and flexible customer journey; Support the automation of ... Handle all tasks engaged in processing customer wires (outgoing / incoming or account to account); Proactively

Service); Ability to lead functional initiatives andengage with business stakeholders independently; ... What We Value: Experience with Dynamics 365 Customer Insights(Journeys) is a plus; Microsoft certifications ... CRM implementation projects; Deep knowledge of key Dynamics 365 CustomerEngagement modules (Sales, Customer

Document all control‐related tasks and ensure service functionality meets agreed specifications. ... Ensure that all required functions are tested and accepted by the customer. ... Obtain customer approvals for functional and test specifications and produce overall acceptance reports

Excellent Sales and Customer Service skills to effectively support client interactions, build relationships ... , and address customer challenges.

Excellent Sales and Customer Service skills to effectively support client interactions, build relationships ... , and address customer challenges.

, and service request fulfillment. ... Solid understanding of IT service delivery and best practices aligned with ITIL frameworks. ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Develop and maintain service catalogs that accurately reflect IT services available to end users. ... QualificationsProven experience with ITSM platforms such as ServiceNow, Jira Service Management, BMC

five-star hospitality, luxury hotel, or yachting background who can seamlessly translate world-class service ... problem-solving skills Proactive and intuitive, always several steps ahead Polished, discreet, and service-focused ... consistently reflects the standards of a five-star luxury hotel This is a rare opportunity for a driven and service-oriented

Intellyse seeks a Client Success Manager to onboard, manage, and support clients using their GenAI freight invoice auditing and optimization platform. The role requires 4+ years of freight procurement, logistics procurement, or freight/transport management experience.

Manage day-to-day functions of the customer service, customer success and Project Management teams. ... Implementing customer support processes to enhance customer satisfaction. ... The Role We are looking for a motivated and experienced Customer Success Manager. ... Develop trusted relationships with customer stakeholders to drive product adoption and engagement. ... Capture and convey customer feedback for ongoing improvement of Jscrambler products and services.

We're looking for Customer Support Specialists to join us in our office in Porto. Interested? ... and contribute to a continuously improving knowledge base Represent the voice of the customer internally ... base Collaborate with teammates to improve processes and customer experience Maintain clear documentation ... issues, payments, and general inquiries Follow internal procedures to ensure compliance, safety, and customer ... ) Curious, motivated, and eager to learn about fintech, payments, and crypto Previous experience in customer

We're looking for Customer Support Specialists to join us in our office in Porto. Interested? ... and contribute to a continuously improving knowledge base Represent the voice of the customer internally ... base Collaborate with teammates to improve processes and customer experience Maintain clear documentation ... issues, payments, and general inquiries Follow internal procedures to ensure compliance, safety, and customer ... ) Curious, motivated, and eager to learn about fintech, payments, and crypto Previous experience in customer

Collaborate closely with the Customer Success Manager and Customer Growth Specialist (CGS) to identify ... engagement, retention marketing, lifecycle marketing or customer journey optimization. ... JOB PURPOSE We are looking for a Customer Engagement Specialist to design, coordinate and optimize donor ... , retention marketing and customer success strategies, able to work cross‐functionally with CRM, Data ... Reporting to the Customer Success Manager (CSM) , this role is responsible for increasing donor engagement

The Role As EXADS continues to grow, we're looking for a versatile Customer Success Manager to join our ... role/environment: customer support and account management will be highly valued IT literate and computer ... focus is ingrained in our processes, and that customer needs are addressed and fulfilled Have an in‐depth ... cross‐functionally with Marketing, Sales, Product and Engineering to ensure a consistent and strong customer ... solutions Guide and provide support for any technical and/or API integrations Act as the voice of the customer

looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer ... Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle ... Become an expert in Dashlane's product, offerings and overall value to drive success with your customer ... Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment ... within your book of business and within our team's processes and procedures Requirements: 2+ years of Customer