6781 customer service English-speaking jobs in Portugal

Seniority level Entry level Employment type Full‐time Job function Customer Service Industries Software ... service role; Experience with remote support tools; Experience with CRM or ticket systems, preferably ... About the Role As a Customer Success Specialist (L1 Support), you will be the first point of contact ... Strong communication skills, problem‐solving abilities, and a customer‐focused attitude are essential ... allows us to provide world‐class support and sales with a local touch, providing the best possible customer

We are looking for a Customer Analytics Specialist who can turn customer information into strategies ... Responsibilities Collect, analyze, and interpret data related to customer behavior, preferences, and ... Identify trends, patterns, and opportunities by analyzing data from various sources such as customer ... and dynamic team, you will work closely with marketing, sales, and product departments to understand customer ... Translate data-driven findings into actionable recommendations to improve products, services, and customer

As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes ... What You'll Bring 5+ years in customer-facing engineering roles focused on data backup and recovery ( ... What You'll Do Configure customer accounts; customize backup policies and storage; facilitate onboarding ... to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer ... extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer

Key Responsibilities Deliver outstanding customer service via phone, email, and live chat, ensuring filings ... and customer experience. ... Job Overview As a Customer Success Specialist, your primary objective will be to ensure customer satisfaction ... In addition, you will support the wider customer success function by analysing customer data, identifying ... years of experience in a customer success role.

retention or customer service, ideally with a focus on renewals Ideally experience in the IT environment ... Customer Renewal Specialist, Nordics Join us as a Customer Renewal Specialist ... (Nordics) and grow our customer base by managing renewals, building strong relationships, and driving ... Execute the renewal process to ensure ARR is retained or expanded Identify opportunity and customer ... Then join our Retention Team-EMEA and help growing and retaining our customer base in the Nordics region

Ensure that quality, quantity, customer satisfaction and financial commitments are met. ... Manage suppliers and the corresponding logistics to ensure a seamless end‐to‐end customer experience.

service, hospitality, travel, or tourism (cruise experience is a plus) Are comfortable using multiple ... you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... What you will do in this role    As a Customer Representative, you will: Provide exceptional customer ... If you’re looking to grow and be inspired, as a Customer Representative in Porto, Portugal (On-Site), ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

product managers, solution architects and development teams to ensure a seamless and effective product or service ... Drive personalized content strategies and map customer journeys that align with business goals through ... Dive deep into business processes and customer touch points and facilitate ideation and design workshops ... Analyze business processes and customer interactions; lead workshops to uncover digital value opportunities ... Skills 10+ years of experience in digital transformation, customer experience, or digital marketing/commerce

Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service ... What You'll Do Lead product discovery activities to identify customer problems, opportunities, and value ... Define and track product success metrics, including customer adoption, business impact, and strategic ... Translate complex customer, operational, and regulatory needs into prioritized product requirements and ... discovery, decision‐making, and product delivery and who can translate emerging technologies into real customer

products meet the highest standards of cyber resilience and customer value. ... Drive continuous improvement initiatives to optimize product performance and protect customer environments ... Ability to translate technical requirements into market-ready service products. ... THE PURPOSE In this role, you will be part of our Global Service organization within the After Sales ... You will work closely with cross-functional teams to enhance our service portfolio, ensuring that our

Ensure customer satisfaction through structured service delivery governance. ... , clear service expectations, and continuous improvement against agreed SLAs. ... Foster a culture of continuous improvement, accountability, and service excellence. ... Experience in designing Shared Services governance structures and service delivery frameworks. ... Acting as a service partner to Group Finance and country organizations, ensuring transparent communication

Lisbon Metropolitan Area, Portugal What You'll Do: Manage the end-to-end lifecycle of global logistics service ... Lead RFIs/RFQs, rate negotiations, and annual re-negotiations to ensure cost-efficiency, service quality ... Coordinate the setup and implementation of new service centres, distribution hubs, and logistics operations

and build of real-world AI use cases, including: AI SDR (Sales Development Representative) agents Customer ... Consultant / Architect Hands-on delivery of AI use cases such as: Sales automation / SDR agents Customer ... service automation Workflow automation using AI Deep understanding of: Salesforce platform ... (Sales Cloud, Service Cloud, Experience Cloud) AI-driven workflows and automation Prompt engineering ... Service / Support agents Onboarding and operations agents Guide teams on prompt design, orchestration

CONTEXT Shared production / service center team serving multiple customers (mid-sized companies, large ... collaboration with system, storage, SAN, database, virtualization, application, network, security and service ... Knowledge about cloud backup services or SaaS backup integration is considered a plus where customer ... Manager (TSM) / IBM Spectrum Protect knowledge is a plus or smaller-focus requirement depending on customer ... Experience in a multi-customer environment (MSP, outsourcing, hosting provider, operator) is highly appreciated

Customer Technical Project Manager - Market Services Join to apply for the Customer Technical Project ... Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up‐scope opportunities within the project.

Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Technical Customer Success Manager DV Labs Obol builds mission-critical technologies that help keep Ethereum ... Work with Business & engineering teams to align on priorities & roll out new features.Manage customer ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed

service skills and ability to build a solid network of contacts; Flexible and innovative profile; Fluent ... Ambitious and motivated, with the ability to work autonomously and remain results-oriented; Strong customer

Experience and certification in Service Management (e.g., ITIL V3 or V4). ... Recent experience in managing products and services in a customer‐facing role, demonstrating a customer‐obsessed ... Provide customer‐facing and operational reports and dashboards on product performance. 2.

We are broadening our service portfolio, entering new markets, and building partnerships with new clients ... Specialist (Portugal) FlexWind is a fast‐growing company specializing in wind turbine installation and blade service

purchasing requests, ensuring high levels of satisfaction in quality, cost, and processing time Prepare IT service