13797 customer service English-speaking jobs in Portugal

  • WTW
  • Portugal
  • March 10
Logoand service innovation., Achieving this through analysis and solutioning. ... responsible for operational management of the WTW endpoint security layer ensuring the stability of the service
  • Avanade
  • Portugal
  • March 8
Logic Apps, Service Bus, etc.). ... Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications ... Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure ... between customers, IT staff, and business partners to ensure high quality and timely resolution of customer
  • Iterable
  • Graça
  • March 16
, and deliver joyful customer experiences. ... Let's shape the future of customer engagement together! ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin ... (SLIs) and Service Level Objectives (SLOs) for core platform services (e.G., latency, availability, ... SLO Ownership & Error Budget Management: Take direct ownership of the established Service Level Indicators
  • AXA Group Operations
  • Lisbon
  • March 13
level 2 support to users and key users of one or more Silva products .Silva, developed by AXA GO, is a Service ... as necessary to ensure timely resolution.Design and develop catalog items while ensuring simplified service ... various IT and business processes such as incident management, problem management, change management, and service ... reports while ensuring that they do not negatively impact the platform performance.Design and develop Service ... business analyst role.A minimum of 5 years of professional experience in a similar role within the IT service
  • DACHSER Spedition AG
  • Porto
  • March 12
Process Specialist (m/f/x) IT Service Management (Porto) Job ID : 2465 |Work Model : Full-Time |Contract ... and advising consulting our business units in the Enterprise Service Management environmentEnsuring ... the logistics of the future forward with us.TasksActive further development of the company‐wide IT service ... , business informatics or computer science, alternatively a comparable education with experience in service ... management system based on ITILContinuous improvement of ITSM process and service quality using KPIsSupporting
  • ManpowerGroup
  • Porto
  • December 27
Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately
  • Asenium Consulting
  • Porto
  • March 12
service to ensure operational continuity and minimal downtime Must-have requirements: 2+ years in E-Commerce ... process descriptions to support changes and improvements Collaborate with IT, sales, supply chain, and customer
  • Sharp Brains
  • Guarda
  • March 21
service skills. • Adaptable and flexible in a fast-changing industry and work environment. • Willing ... The candidate will also need to facilitate customer resolution for calls and engage their supervisors ... Providing fault analysis to customer's various core operating systems and platforms, as well be able ... Position Responsibilities and Functions • Provide first/second level contact and problem resolution for customer ... determine priorities and meet SLA's. • Excellent communication relationship-building and internal customer
  • Siemens Energy
  • Amadora
  • February 28
must.You are prepared for travel, with 80% of your time spent onshore and offshore as required.A strong customer ... Join to apply for theField Service Engineer - Compressorsrole atSiemens Energy1 day ago Be among the ... first 25 applicantsA Snapshot of Your DayJoin our dynamic team as a Field Service Mechanic, where you ... focus and a vocation for field service are key attributes.A valid driver's license and passport ... Imagine being at the forefront of mechanical service, ensuring that our equipment operates at peak performance
  • Disney
  • Portugal
  • March 20
They will provide an exceptional Service that will exceed the Guest's expectations by focusing on ... productivity goals, as agreed with the management team, through appropriate actions and use of Guest service ... with all who interact with our brand.Loyal to Brand & Guest Dedicated to delivering exceptional Guest Service ... interacting with Guests of all ages.Attention to detail and ability to prioritise Guests and tasks.Retail/service
  • Michael Kors
  • Portugal
  • March 20
* Drive results through delivering an elevated customer experience both during and after sale service ... service standards, to meet customer expectations* Act as brand ambassador to build relationships with ... service skills; a true fashion expert with a passion for sales* Exceptional verbal and written communication ... new customers and VIP clientele* Deliver the ultimate Versace experience to increase customer loyalty ... **CRM*** Capture customer data all the time* Proactively take possible actions to maintain a long-term
  • IQVIA LLC
  • Portugal
  • March 20
service skills development initiatives for each supported client, targeting mostly the help desk analyst ... Training and Quality Assurance.As a trainer, he/she will be delivering technology, application and customer ... **Knowledge Management*** Keep knowledge databases updated with current global and customer specific ... service skills.+ Other Client application & process (e.g.: escalation procedures, troubleshooting scripts ... service scenario.IQVIA is a leading global provider of clinical research services, commercial insights
  • Thomas Franks Ltd.
  • Portugal
  • March 20
and achieve optimum customer service delivery. ... Reliable, Honest and able to demonstrate an open attentive approach to customer service. ... Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs ... Prepare all service areas for the days business relating to that meal service. ... Similar experience of customer and / or food preparation environment is preferred.
  • Luza Tecnologia
  • Lisbon
  • March 8
Leadis accountable for the effective delivery ofEvent, Request, and Incident Management , ensuring service ... RequirementsStrong experience in IT service operations (Event, Incident, and Request Management). ... Act as a primaryescalation pointfor business stakeholders and vendors when service levels are at risk ... Promotecontinuous service improvement , including KPI optimization, ticket reduction, and automation
  • Amadeus
  • Portugal
  • March 20
Security Specialist – Self‐Service Application Ecosystem We are looking for a Principal Security Specialist ... to lead the design and implementation of security solutions across the Self‐Service application ecosystem ... across the full product lifecycle.Key ResponsibilitiesLead security design and risk alignment for Self‐Service ... within the R&D organization, acting as the primary point of contact for security initiatives in the Self‐Service
  • CBTalents
  • Portugal
  • March 20
Perform routine customer service tasks, including updating and maintaining the customer database. ... service, we invite you to apply for the Operations Customer Expert I position. ... Share comprehensive product and service information, assisting customers in making informed decisions ... About the job Operations Customer Expert (Italian)Job Title: Operations Customer Expert I Location:Lisbon ... join our team as Operations Customer Experts I.
  • Phiture
  • Lisbon
  • March 12
Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service ... into customer workflows and processes. ... Actively collaborate with customer SMEs to build the best technical solution for integrating Zendesk ... Make questions to dig into the customer's use case, collect, assemble the business problem we are ... solving together, and finally craft their Zendesk in order for the customer to be successful.Seek to
  • Sensei
  • Lisbon
  • March 22
market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore
  • Adentis Portugal
  • Lisbon
  • March 5
: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service
  • Yazaki North America, Inc.
  • Lisbon
  • February 14
looking for aIT AM FICO Specialist in our plant in [[location]].Responsibilities:Service Design and Service ... getting a decision on further steps as implementation.Service Operations2nd and 3rd level support of service ... quality, time and budget.Change Manager about progress and status according to IT-AM framework; update Service
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