10299 customer service English-speaking jobs in Portugal

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies) R&D (Bootcamps, POC, Tech Lab) ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

Knowledge of customer service operations and best practices. ... Implement and customize Service Cloud features, including case management, knowledge base, and customer ... Job Description Design and develop custom Salesforce Service Cloud solutions to meet business requirements ... Information Technology, or related field. 3+ years of experience in Salesforce development, with a focus on Service

Excellent customer service skills. ... Support and Service Delivery (15%): Oversee the service model, provide technical support, and develop ... support and a service delivery model. ... they will manage security roles, create policies, and ensure alignment with business needs, providing customer

Our mission is to elevate the customer service experience through our innovative cloud‑based AI and big ... of our service platforms. ... engineers, product managers, and business stakeholders, to deliver a high‑performance, reliable, scalable service ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

Previous experience in a similar role, ideally within a Shared Services or Customer Service environment ... Maintaining and updating customer records, ensuring compliance with internal service processes and guidelines ... Communicating with clients via email and phone to provide exceptional service and support.

Responsibilities Provide outstanding customer service in every interaction. ... Team player with a positive attitude, that enjoys sales and customer service Attentive listener with ... this process, your personal data shall be shared with Arcowave Portugal, Lda., as well as third-party service ... Meet daily, weekly, and monthly KPIs to support customer needs. ... Recognize chances to recommend and upsell security and compliance products based on customer profiles

Act as an (de-)escalation point for delivery-related topics (Incidents, Service Requests and other customer ... Setup proactive service plan and conduct regular service review meetings with clients (operational and ... full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle ... The Client Delivery Manager is the main customer-facing representative of SAP ECS organization ensuring ... Strong customer orientation with a focus on relationship-, expectation- and de-escalation management.

Seniority level Associate Employment type Full-time Job function Customer Service and Information ... Energetic self-starter with a positive attitude and excellent customer service skills We are an Equal ... It’s about transacting business and delivering an exceptional customer experience every day, without ... this process, your personal data shall be shared with Arcowave Portugal, Lda., as well as third-party service

Sales: Verifies service quality to enhance customer retention and identify sales opportunities across ... Analyzes inquiries to enhance chatbot self-service opportunities. ... Monitors service delivery to ensure outstanding quality, compliance, and adherence to standards. ... Service Quality Assurance Certifications in Quality tools and methodologies (Six Sigma, Lean, PDCA ... Customer Experience: Identifies and understands specific customer needs and expectations from available

Sales: Verifies service quality to enhance customer retention and identify sales opportunities across ... Analyzes inquiries to enhance chatbot self-service opportunities. ... Monitors service delivery to ensure outstanding quality, compliance, and adherence to standards. ... Service Quality Assurance Certifications in Quality tools and methodologies (Six Sigma, Lean, PDCA, ... Customer Experience: Identifies and understands specific customer needs and expectations from available

Configure objects, fields, page layouts, record types, validation rules, and flows Support Sales Cloud and Service ... administering Salesforce Strong knowledge of Salesforce core functionality, including Sales Cloud and/or Service

Extensive experience and ability to lead the delivery of a high level of customer service. ... highest quality service, reflecting the brand's values. ... Good knowledge of the fashion retail market and customer. ... ordered, following visual standards, as well as updated with the necessary products to offer a quality service ... Customer experience: Attract and retain customers, paying attention to every detail and offering the

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Full-time Legal Entity: Bosch Service Solutions S.A. ... goal-oriented Working method: motivated and creative with high analytical skills, product-focused and customer-centric ... Job Description You will work in a team of software developers contributing to a service solution based

trips worldwide Creation of service reports and customer documentation Customer consulting as well as ... the implementation of customer trainings on site Monitor external maintenance teams, analyze malfunctions ... in Germany, Malaysia, Slovakia, Bosnia and Herzegovina, the USA and Serbia, as well as 35 sales and service ... our customers' sites Within the scope of our product portfolio you will be on short to mid-termed service ... through further training and various assignments with renowned companies from industry, trade and the service

trips worldwide Creation of service reports and customer documentation Customer consulting as well as ... the implementation of customer trainings on site Monitor external maintenance teams, analyze malfunctions ... in Germany, Malaysia, Slovakia, Bosnia and Herzegovina, the USA and Serbia, as well as 35 sales and service ... our customers' sites Within the scope of our product portfolio you will be on short to mid-termed service ... through further training and various assignments with renowned companies from industry, trade and the service

trips worldwide Creation of service reports and customer documentation Customer consulting as well as ... the implementation of customer trainings on site Monitor external maintenance teams, analyze malfunctions ... in Germany, Malaysia, Slovakia, Bosnia and Herzegovina, the USA and Serbia, as well as 35 sales and service ... our customers' sites Within the scope of our product portfolio you will be on short to mid-termed service ... through further training and various assignments with renowned companies from industry, trade and the service

Deep knowledge of key Dynamics 365 Customer Engagement modules (Sales, Customer Service, Field Service ... Experience with Dynamics 365 Customer Insights (Journeys) is a plus.

particularly customer-sensitive warranty repairs at a central corporate interface between customer, ... service, and product quality, supporting the achievement of adequate cost targets and contributing to ... locations worldwide, they focus on quality, efficiency, and continuous improvement to ensure seamless service ... This role will make an important contribution to a positive customer experience in the environment of

MEF 2.0 and 3.0 understanding and support ·       BGP experience at an ISP level both Corporate and Customer ... ·       This individual should have practical knowledge of managed services for customer network implementations ... A background supporting a service provider network is a plus. ... and MPLS, working knowledge of IS-IS ·       Prior extensive experience surrounding Ethernet and IP Service ... ·       Engineer will partner with architecture, BU, service delivery and operations to drive on-going

What You Are 7+ years of hands‑on experience with Microsoft Dynamics 365 Customer Engagement (Sales ... transformation initiatives by designing, developing, and enhancing solutions in Microsoft Dynamics 365 Customer ... Lead‑to‑Order process lifecycle; Strong expertise in data integration using Azure Logic Apps, Azure Service ... harmonization across enterprise systems; Design and implement integrations using Azure Logic Apps, Azure Service