9055 customer service English-speaking jobs in Portugal

the highest standards: Manage all Conference and Banqueting operations Maintain exceptional levels of customer ... success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer ... service Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous ... Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service ... maintain the attitude, behaviours, skills, and values that follow: Strong knowledge of hotel/leisure/service

Seniority level Mid-Senior level Employment type Full-time Job function Customer Service and Analyst ... Satisfaction (CSAT), Net Promoter Score (NPS), and Service Level Agreements (SLAs). ... Customer-Centric Mindset: Ensure all recommendations focus on improving the end-user experience. ... and report on BPO-specific KPIs, including Average Handle Time (AHT), First Touch Resolution (FTR), Customer ... creating actionable insights, and driving process improvements to enhance efficiency, performance, and customer

It includes the domains covering Centralized Operations, Infrastructure, Network and Customer centric ... AI as a Service mission statement: Develop and nurture innovative, efficient, fully digitalized, and ... looking for a motivated Data Scientist / ML Engineer to join the Nokia Products & Engineering AI as Service ... About The Team As Nokia's growth engine, we create value for communication service providers and ... enterprise customers by leading the transition to cloud-native software and as-a-service delivery models

Own the delivery of service and service metrics to clients. Support quality programs.

Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... Experience in cloud service development is a plus. ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... Experience in cloud service development is a plus. ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... Experience in cloud service development is a plus. ... We are the global leaders in customer experience solutions powered by AI. ... Be among the first 25 applicants At Talkdesk, we are courageous innovators focused on redefining the customer

Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... Experience in cloud service development is a plus. ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

High level of empathy: providing excellent, customer-friendly service is your top priority Capable of ... ;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... media channels Support competently our merchants for all questions and inquiries about our product and service ... If you're looking to grow and be inspired, as a Customer Support Agent in Porto, Portugal you will ... What you will do in this role As a Customer Support Agent, you will: You are the voice of our company

Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in ... Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful ... Passion and energy in all customer interactions. ... Conduct vigorous dry runs on strategic deals and customer engagements. ... Focus on creating compelling storylines and themes for customer interactions.

Must be a Service Now trained administrator/ developer. ... Actively participate in the end-to-end Service Now projects including support. ... Responsibilities: Lead support and change work on Service Now including user access requests, fixing ... Technical configuration, coding and Service Now development skills are considered as a “must have”. ... Minimum 3-5 years’ experience in Service Now Administration/ Technical Projects Ability to understand

You will be focused on customer service and cooperate with the Business Managers to provide the customer ... Digital Learning in Schools, Interactive Collaboration Displays for Meeting Rooms, and exciting Self-Service ... support to the Business Manager as appropriate, including pre-sales, sales, and post-sales efforts, customer

;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... If you're looking to grow and be inspired, as a Customer Representative and Sales in Porto, Portugal ... What you will do in this role As a Customer Representative and Sales, you will: Sell cruise packages ... Cross-Sell or Upsell cruise packages and associated products Provide customer support for post-booking ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

We are proud of our people at the service of technology. We are proud of our diverse environment. ... Deep understanding of the Atlassian ecosystem, including Jira, Confluence, Jira Service Management, and ... mentorship to customers and internal teams on the Atlassian platform, including Jira, Confluence, Jira Service ... Configure and customize Atlassian tools to meet specific customer needs. ... Develop and deliver training and documentation to support customer adoption of Atlassian solutions.

Are you a natural leader with a passion for delivering exceptional customer service? ... Customer service-oriented mindset Strong problem-solving skills and the ability to think creatively. ... Responsibilities Handle customer complaints and resolve issues that require attention. ... Lead by example and serve as a role model for the team, consistently providing exceptional service and

; Maintain optimal level of customer satisfaction; Identify all customer issues and recommend appropriate ... Know how to work on Databases in the Azure Infrastructure-as-a-Service platform; Fluent in (technical ... system support strategies in order to ensure our SLA and system availability targets are met, and our Service ... Responsibilities Taking ownership of customer issues reported and seeing problems through to resolution ... responsible for the implementation of new databases and the operational management of existing databases; Customer

the highest standards: Manage all Conference and Banqueting operations Maintain exceptional levels of customer ... success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer ... Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service ... service Ensure compliance with brand standards Evaluate guest satisfaction levels with a focus on continuous ... maintain the attitude, behaviours, skills, and values that follow: Strong knowledge of hotel/leisure/service

Accountable for customer service delivery and compliance with contract specifications and internal policies ... and service levels. ... and implement strategic initiatives in accordance with Group AS Strategy ensuring profitability and customer ... Collect customer needs, identify and submit requirements for new opportunity business (e.g.: tools, resources ... Monitor and report of all After Sales Service KPIs (financials, efficiency, SLA) and ensure compliance

Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... Experience in cloud service development is a plus. ... We are the global leaders in customer experience solutions powered by AI. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible

Manages return materials authorization (RMA) processes for ensuring customer returns, exchanges, service ... and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved ... Manages all facets of customer retention (CRM) including participating in the resolution of customer ... Monitor and review work of staff.● May oversee customer quotes activities in line with customer specific ... concerns and defining and developing a customer contact strategy.