13685 customer service English-speaking jobs in Portugal

  • Sembi
  • Portugal
  • March 26
Logoof specific customer needs. ... Self-motivated, customer-oriented, and capable of managing work against performance metrics. ... Sync with Sales, Pre-Sales, and Customer Success teams to ensure seamless transitions and understanding ... Lead Technical Review sessions to analyze usage trends and ensure the customer is realizing maximum ROI ... Synthesize customer pain points, feature requests, and usage trends for Product and Marketing teams.
  • PrimeIT
  • Lisbon
  • March 12
5+ years of experience in IT Service Delivery or Service Management roles.Strong knowledge of ITIL processes ... Responsibilities:Own and manage the end-to-end service delivery for Modern Device services, including ... performance, and improvement plans.Coordinate and control vendors and third parties to ensure service ... IT and security standards.Lead operational governance with stakeholders, managing SLA/KPI reporting, service ... IT ConsultingReferrals increase your chances of interviewing at PrimeIT by 2xGet notified about new Service
  • CBRE Group, Inc.
  • Lisbon
  • March 6
The resolutions must be explained to the customer in a format that is understandable to the customer. ... Facilitates resolutions that are in the best interest of the customer and ESI.Develops system graphic ... asked to provide on-site technical support to installers and customers.Articulates resolution to a customer
  • Hexa People
  • Porto
  • January 26
Delivery Manager position following a departure.This Service Delivery Manager will have a key transversal ... and End User Services Integration plan within Group, the Infrastructure department is hiring a new Service ... needed and collecting audit evidence / documentation required.Responsibilities Key accountabilitiesAs Service
  • AtlasEdge
  • Graça
  • March 23
alignment and service continuity. ... Experience working in customer-driven or highly regulated environments. ... AtlasEdge is scaling fast, powered by customer demand, backed by major investors and united by a culture ... Ability to assess operational risk, safety considerations and potential customer impact associated with ... statements and rollback plans Maintain governance dashboards, logs, calendars and change schedules Issue customer
  • Citees
  • Portugal
  • March 23
Previous experience in customer service and a good level of English will be valued.Main ResponsibilitiesAdvise ... alongside a dedicated team, always focusing on offering quality products at competitive prices with close customer
  • Hana Group
  • Portugal
  • March 20
as a standard of service in their stores;Definition of objectives and optimization of action plans for ... transactions, evaluating and certifying that they all meet the needs of customers and seek personalized service
  • Keenfinity
  • Portugal
  • March 20
provider and internal Keenfinity teams (Credit Management, Sales Operations, Customer Service).As an ... While our external service partner performs the 1stlevel customer outreach, your role ensures that the ... Service in resolving delivery issues, invoice discrepancies, or customer specific questionsHighlight ... ensure high‐quality cash collection processes and effective daily coordination between our external service ... , dispute handling, and invoice lifecycleExperience collaborating with external service providers or
  • Airbus
  • Portugal
  • March 20
Service-oriented approach. Ability to prioritize issues and to efficiently troubleshoot problems. ... Internal and External Customer ServiceReceive, research and resolve a variety of routine internal and
  • Discovery Land Co.
  • Portugal
  • March 20
service and communication with members, guests and team members. ... and immersive local experiences.The primary objective of the Retail Manager is to provide exceptional customer ... days and other promotions to expand the retail offering for members and increase revenues.* Assist and service
  • Phiture
  • Lisbon
  • March 11
Previous experience in emergency dispatching, roadside assistance, or high‐level customer service, preferably ... as quickly as possible, guaranteeing a successful resolution of their problems and maximizing their service ... and track progress to ensure customers are back on the road.Work closely with insurance companies, service ... materialsto enhance team efficiency and customer autonomy.Who Are We Looking For? ... recurring issues and contribute to process improvements.Develop and improveinternal documentation and self‐service
  • Navan
  • Lisbon
  • March 5
3+ years with GDS (Sabre, Amadeus, or Galileo) – Both mandatoryLanguage: Fluency in EnglishCustomer Service ... urgency, and preferencesAccurately handle hotel, flight, car, and rail bookingsGuide customers in self-service ... You'll take ownership of customer satisfaction by resolving issues, communicating effectively, and ... : Background in contact center or customer-facing rolesTech Skills: Comfortable using tools like Gmail ... options on the Navan platform and appRespond promptly, meeting SLA expectationsFollow company and customer
  • AXA Group Operations
  • Portugal
  • March 20
: As a Global Service Owner for distributed managed OS, your main objective is to protect all Service ... Job Purpose As a Global Service Owner for distributed managed OS, your main objective is to protect all ... Service oriented non technical processes for end to end IT Product Management.About The Job Job purpose ... AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service ... understanding of QoS frameworks and how to manage and optimize QoS conceptsAdvanced knowledge of ITIL V3 / V4 service
  • Bombarbier
  • Lisbon
  • March 19
LogoUnderstand and be able to effectively utilize Bombardier's internal (customer support / in-service ... Represent Field Services on defined Customer Teams. ... reporting to the Manager, Fleet Operators and Service Program Management. ... Interface with the customer's organization at all levels. ... We currently have an immediate opening for a Field Service Representative, based in Lisbon, Portugal,
  • Zendesk
  • Lisbon
  • March 12
that drive operational excellence, empower customer growth, and set new standards for service in a rapidly ... Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service ... Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware.Strong ... outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service ... Job Description At Zendesk, we're revolutionizing what's possible in Customer Experience (CX)
  • Bombardier Transportation GmbH
  • Portugal
  • March 21
in-service related) processes.Represent Field Services on defined Customer Teams.Build effective working ... reporting to the Manager, Fleet Operators and Service Program Management. ... When applicable, Bombardier promotes flexible and hybrid work policies.Field Service Representative - ... We currently have an immediate opening for a Field Service Representative, based in Lisbon, Portugal, ... we are actively seeking a highly motivated professional to enhance our technical Field Service department.The
  • Ezpeleta Group
  • Vila Nova de Cerveira
  • February 25
service skills.A proactive, solution‐oriented mindset with initiative, contributing to customer retention ... Microsoft Dynamics 365 Business Central, or similar ERP systems.Strong communication, organizational, and customer ... Commercial Team with the addition of aBack Office Technicianwho will play a key role in enhancing our service ... international orders, including export and international logistics processes (Incoterms ...).Deliver proactive service
  • Siemens
  • Amadora
  • March 12
;Knowledge on Service Now;Customer orientation;Organizational skills;Proficiency in English is a must ... of the service across SiemensConduct Continuous service improvements and enhancementContribute to the ... in PoCs, service transitions, service development activities, and projects.Contribute and support planning ... metrics.Point of contact for the respective service or processProvide technical service expertiseContribute ... manager in the information technology sector;Strong Communication skills (Service Manager, Service Provider
  • Quinta do Lago
  • Lisbon
  • January 27
and customer experience. ... Waiter & Bar (M/F)Responsible for delivering an exceptional service experience to guests and supporting ... Bar Supervisor (M/F) – Bovino RestaurantResponsible for delivering an exceptional service experience ... Retail ManagerResponsible for leading retail operations, ensuring an exceptional customer experience, ... Marketing, CRM & Business Intelligence SpecialistResponsible for managing customer relationships, supporting
  • Quinta do Lago
  • Lisbon
  • January 27
and customer experience. ... Waiter & Bar (M/F)Responsible for delivering an exceptional service experience to guests and supporting ... Bar Supervisor (M/F) – Bovino RestaurantResponsible for delivering an exceptional service experience ... Retail ManagerResponsible for leading retail operations, ensuring an exceptional customer experience, ... Marketing, CRM & Business Intelligence SpecialistResponsible for managing customer relationships, supporting
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