13685 customer service English-speaking jobs in Portugal

timely and effective resolution of incidents and fulfillment of service requests per ITIL.Own Incident ... Your responsibilities Manage day-to-day global Meeting & Collaboration Spaces service operations, ensuring ... , escalations, root cause analysis and implementation of corrective actions.Maintain and update all service ... , drive user adoption and evangelize the service while communicating status, risks and improvement plans ... KPIs; proactively identify and address issues before they impact business operations.Track and plan service

Performs complex service or systems calls and interfaces with customer personnel to provide quality service ... Requires superb customer and communication skills. ... Execute all service activities and task on equipment under responsibility. ... About the job Service Engineer Imaging - PortugalTechnical training or degree, associates or higher; ... ***Please send your CV in English*** Responsibilities: Start-up, calibration and service of a selection

Job Opportunity: Salesforce Experience Cloud Specialist - Elevate Our Customer Engagement Why This Role ... Is Exciting: Customer-Centric Impact: Play a key role in designing and implementing Salesforce Experience ... Partner with product managers, marketing teams, and developers to create engaging, high-performance customer ... Strategic Influence: Your expertise will drive the creation of seamless, user-friendly portals that enhance customer ... Should Join Us: High-Visibility Project: Contribute to a high-profile initiative that will redefine our customer

motivated and proactive Scheduling Specialist (m/f/d) to contribute to the growth and success of our Customer ... Well-aligned teams are essential to delivering excellent service and exceeding our customers' expectations ... Specialist, you will play a key role in monitoring and optimizing daily operational performance, ensuring service

What You'll DoClient service management and handling requests relating to the service management ... Resolution and management of incidents arising from the service. ... payroll and perform the necessary controls defined by the department to ensure quality of the process and service

provide feedback to development teams and Product managers.Work with remote developers, Professional Service ... is highly preferred.Knowledge of network protocols (TCP/IP, SIP, SS7, Diameter), 4G/5G architecture, service ... analysis.Familiarity with scripting languages (Python preferred).Industry KnowledgeExperience in a telecommunications service ... tests to ensure the integrity and consistency of the data provided by our products, analyze and resolve customer ... protocols applications.Key Responsibilities:Implement reports and define metrics according to PM and customer

Drive service improvement plans (SIPs), QoS initiatives, and continuous service optimisation. ... Responsibilities: Manage end-to-end Service Ownership for Network Services, ensuring quality of service ... We are looking for a Service Delivery Management Officer for this project! ... Strong expertise in Service Ownership within large-scale network environments, aligned with ITIL best ... Manage vendors and service providers, including governance, performance monitoring, and cost efficiency

Operations, we want to be recognized in three fields of action:State-of-the-art Data Technology to drive customer ... level 2 support to users and key users of one or more Silva products .Silva, developed by AXA GO, is a Service ... as necessary to ensure timely resolutionDesign and develop catalog items while ensuring simplified service ... various IT and business processes such as incident management, problem management, change management, and service ... reports while ensuring that they do not negatively impact the platform performanceDesign and develop Service

12 months experiencein Customer Service, Banking, Financial Services, or Insurancein Ireland .Other skills ... Service, Banking, Financial Services, or Insurancein Ireland .ORNon‐Irish citizenswithC1/C2 English+ ... About the job Customer Experience Specialist Irish Speakers Build Your Career in Digital Banking (Lisbon ... satisfaction & compliance standards.RequirementsIrish citizenswithC1/C2 English+12 months experiencein Customer ... accounts, payments, and app support.Deliver professional, empathetic, high‐quality service.Contribute to customer

, knowledge base usage, field service coordination, and customer self-service portals Integration between ... customer satisfaction). ... , case prioritization, and automated recommendations in customer support AI-enhanced customer engagement ... self-service), and Field Service Management (AI-optimized scheduling, dispatching, mobile technician ... Candidate will contribute to modernizing customer interactions, leveraging AI for smarter forecasting

service skills Comfortable engaging prospects by phone, email, and video Ability to quickly understand ... You'll work closely with Account Executives and global reseller partners to identify customer needs ... telemarketing and prospecting skills, including cold calling Experience in selling, negotiation, and customer ... prospective customers and, when needed, support reseller-led sales motions Gain a deep understanding of customer ... marketing, and partner teams to improve lead quality and conversion Continuously learn our products, ideal customer

Our team of dedicated and passionate service professionals aims to create an exceptional customer experience.By ... experience and contributing to the company's success.What drives this department.The Service Department ... Manage spare parts, ensuring proper ordering and delivery to customers. - Collaborate with sales and service ... hydraulic issues efficiently. - Record and communicate technical reports in our CRM system, including: - Service ... reports and support request forms - Customer feedback - Installation and maintenance documentation -

Service Maintenance & Operations (SMO) LeadLuza Tecnologia, part of the Belgian De Cronos Groep, specializes ... RequirementsStrong experience in IT service operations (Event, Incident, and Request Management). ... Act as a primaryescalation pointfor business stakeholders and vendors when service levels are at risk ... Promotecontinuous service improvement , including KPI optimization, ticket reduction, and automation ... Leadis accountable for the effective delivery ofEvent, Request, and Incident Management , ensuring service

Manage risks related to service continuity and availability. ... Experience in ITIL‐based service management and operational support. ... Ensure timely and effective resolution of incidents and fulfillment of service requests. ... Experience managing Global IT Services and working with global service providers. ... ResponsibilitiesResponsible for managing day to day service operations of global on‐prem Active Directory

Commission-Based Partnership / ContractAbout CoreITSM CoreITSM represents the next evolution in IT Service ... Engineered exclusively by seasoned service managers and IT infrastructure experts, our platform delivers ... bringing the CoreITSM platform to new regions and industry sectors.Customer Success Partners:Senior service ... infrastructure, or enterprise software sectors.Industry Authority:Deep, technical understanding of IT service ... We are maintaining a rigorous selection process to ensure the highest quality of service for our clients.Validated

with future service demands. ... Partner with regional field service management to optimize skill distribution across service regions, ... Product Owner - Strategic Demand Planning Compression Field Service About the Role Location Portugal ... Align demand planning with business objectives to enhance service efficiency and profitability. ... How You’ll Make an Impact  Develop long-term service demand forecasts by analyzing historical data,

Strong background in customer support, technical service, or engineering roles. ... Demonstrated service mindset and solution-oriented thinking. ... Advanced Technical Support (2nd Level)Provide hands-on service and support to customers, including complex ... shift-based operational support during the initial team establishment phase to ensure continuity of service ... Allocate workloads and ensure timely resolution of customer issues at the 2nd and 3rd level.

standardsQualificationsExcellent verbal communication and professional presentationStrong customer focus ... Waiter/Waitress, you will play a key role in delivering personalized, thoughtful, and high‐quality service ... clearly and professionally with guests and colleaguesAnswer phone calls using proper etiquette and service ... maintain positive, collaborative working relationshipsMeet all quality assurance expectations and brand service ... throughout their dining experience, ensuring comfort and attentivenessEnsure all materials, equipment, and service

industry Positive attitude and good communication skills Commitment to delivering a high level of customer ... fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer ... should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused ... service at all times Attend appropriate training courses, when required, and assist with the Night Team ... service Excellent grooming standards Ability to work on your own and as part of a team Competent level

Solid understanding of IT service processes and enterprise platform architecture. ... ServiceNow is one of our core enterprise systems, supporting IT service management processes for more