3 customer service English-speaking jobs in Horta

Process service tickets and assign to appropriate Jolera onsite technicians, or customer-specific internal ... service resources, as necessary Maintain service ticket ownership throughout the life of the support ... for assistance via telephone and email in accordance with each client's Service Level Agreement ... First-line support of IT infrastructure, Security, and systems Receive and respond to service requests ... be based on your ability to meet or exceed our client's expectations and by exceeding the SLA (Service

Deliver high standard customer service, ensuring internal and external stakeholders are kept informed ... Meet and ensure the service level agreements (SLAs) are being met in the team he's assigned to.

Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement