2643 customer service English-speaking jobs in Lisbon

Collaborate with internal teams (sales, marketing, operations, and customer service) to ensure seamless ... service delivery. ... (KAM) is responsible for managing and developing strategic relationships with key clients, ensuring customer ... Ensure timely resolution of customer issues, acting as a liaison between the client and internal teams ... Negotiate contracts, pricing, and terms to maximize profitability while maintaining customer satisfaction

Collaborate with internal teams (sales, marketing, operations, and customer service) to ensure seamless ... service delivery. ... (KAM) is responsible for managing and developing strategic relationships with key clients, ensuring customer ... Ensure timely resolution of customer issues, acting as a liaison between the client and internal teams ... Negotiate contracts, pricing, and terms to maximize profitability while maintaining customer satisfaction

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... qualifications Concentrix is a great match if you: Have a high level of English (C2)  Have previous customer

The impact of the role: As a Technical Service Delivery Manager, you will lead the technical delivery ... You will combine hands-on technical oversight with service management leadership, ensuring incidents, ... Participate in CAB and change approval activities, representing operational readiness, service impact ... Ability to review logs, monitoring alerts, application behavior, technical evidence, and service health ... Support availability, service reliability, and operational resilience through proactive monitoring, trend

, and a strong customer-focused service culture. ... a culture of collaboration, trust, and customer satisfaction. ... Manage the service level agreements (SLAs) with the service providers and IT teams, to align them with ... Drive service transparency through regular service reviews and stakeholder communication on performance ... A strong knowledge of the IT service industry, trends, and technologies.

Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... Silva, developed by AXA GO, is a Service Management tool based on ServiceNow technology, used by AXA ... as necessary to ensure timely resolution Design and develop catalog items while ensuring simplified service ... various IT and business processes such as incident management, problem management, change management, and service ... reports while ensuring that they do not negatively impact the platform performance Design and develop Service

, and customer communication notes. ... service skills. ... stringent international regulations and combines hands‐on technical work with strong problem‐solving and customer ... hands‐on technical capability with practical field judgement, safe working practices, and professional customer ... A proactive and dependable Service Engineer is required to support inspection, service, maintenance,

Highly customer‐focused attitude and strong communication with an emphasis on positive outcomes. ... Job Overview As Senior IT Service Owner, you will play a critical role in the successful implementation ... Demonstrable, in‐depth experience with the ServiceNow HR Service Delivery (HRSD) module. ... After the project ends, you will own and manage the IT HRSD service in all aspects, manage demands for ... Significant experience as a System Specialist, Administrator or Service Owner for the ServiceNow platform

chaotic world of customer service. ... drive operational excellence, empower customer growth, and set new standards for service in a rapidly ... Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence ... outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service ... Customer‐Obsessed: you listen deeply, empathize authentically, and design with the customer at the center

Role: QA Service Manager Location: Lisbon, Hybrid Required Skills: +8 years of experience in Software ... Testing and Quality Assurance +5 years of experience leading QA teams, testing services or service management

   💻 THE ROLE We are looking for a #TechTalent to work as a Service Quality, Access and Procedures ... transformation programs; Solid experience with Key Performance Indicators Setting; Experience with Customer

Role Summary The Manager of Customer Success leads a team of Customer Success professionals responsible ... Behaviours & Values Customer‐obsessed: champions customer outcomes and long‐term partnerships. ... Represent Customer Success in escalations and incident reviews, ensuring clear customer communication ... Collaborate with Marketing on customer engagement with events, advocacy, references, and customer stories ... for driving adoption, value realization, renewal, and expansion across a defined customer portfolio.

Customer Service Leadership Lead and oversee Customer Service to ensure timely, empathetic, and effective ... Proven ability to lead and develop cross‐functional teams across supply chain and customer service. ... service functions to ensure the success and scalability of the company's Amazon FBA business. ... Analyze customer feedback to drive operational and product improvements. ... Gather and analyze customer feedback to drive process and product improvements.

and achieve optimum customer service delivery. ... Reliable, Honest and able to demonstrate an open attentive approach to customer service. ... Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs ... Similar experience of customer and / or food preparation environment is preferred. ... Keep the Front of house informed of any food running out and pre-empt any delays in customer waiting.

Configure and enhance core Service Cloud capabilities, including Case Management, Omni‑Channel, Service ... Service Cloud solutions using Apex and Lightning Web Components (LWC). ... Senior Salesforce Developer – Service Cloud Responsibilities Develop and maintain custom Salesforce ... Qualifications 5+ years of Salesforce development experience, with strong expertise in Service Cloud ... Strong experience in Service Cloud functionalities, including Case Management, Omni‑Channel, SLAs/Entitlements

and hygiene standards at all times (HACCP principles) Hospitality & front of house Deliver excellent customer ... Do the morning prep (batched juice, components) so service stays fast and low-waste. ... Operate and maintain the espresso machine and equipment; keep it clean and service-ready. ... Work collaboratively with the office manager and wider team to keep service running smoothly. ... service and connect with our staff and the downstairs renters in a friendly, professional manner.

quality Act as an escalation point for customer issues, ensuring timely resolution and high customer ... satisfaction Maintain a strong focus on service excellence and long-term retention Planning, Reporting ... meetings to review performance, service quality, and future opportunities Develop and maintain structured ... primary point of contact for your accounts, managing the full lifecycle from relationship management and service ... Maintain a strong pipeline of opportunities and deliver against revenue and growth targets Operational & Service

Monitor, analyze, and manage team KPIs and performance metrics, ensuring quality, productivity, and service ... environment and experience in a service center model is a plus Strong sense of ownership and accountability ... solution‑focused mindset, with the ability to anticipate risks and act decisively Comfortable working in a service-oriented

service delivery. ... opportunities for improvement in API Operations processes, particularly in observability automation and customer ... service to internal stakeholders. ... product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer ... developers in the design, development, and delivery of new features and enhancements for the Secure GPT service

**Customer Service & Order Management*** Support the customer order management team in ensuring products ... Over 12 months, you'll rotate through two critical functions: Lifecycle Management and Customer Service ... Service & Order Management, gaining real experience in both areas. ... Kindly do not send us spontaneous profiles.## **Location:**Ferring Service Center PortugalAt Ferring, ... We are a customer centric organization and we offer an empowering, entrepreneurial culture – and a place