1038 customer service English-speaking jobs in Lisbon

Experience working with service-oriented architectures and integrating ML services into high-scale backend ... , and deliver joyful customer experiences. ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin ... Our platform empowers organizations to activate customer data, design seamless cross-channel interactions ... Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships

position in driving data quality, metric consistency, reporting standardisation, data literacy, and self-service ... Position Overview: The Customer Care Data Lead is responsible for ensuring Customer Care data is clearly ... Responsibilities Customer Care Data Ownership & Business Definitions Own and maintain Customer Care ... Customer Care Data Governance & Quality Act as the business owner and steward for Customer Care reporting ... analytics enablement across International Customer Care organization.

and comfortable troubleshooting issues Previous customer service or technical support experience is ... AI Customer Support Specialist role in Lisbon, Portugal. ... experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, ... Relocation: Not provided for this role About the role CloserHire is partnering with a leading global customer ... Guide customers on using products and features effectively Deliver timely, accurate and high-quality customer

of the ship and Guest Relations for external calls and providing impeccable quality of personalized service ... walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service

Technical Troubleshooting: Identify and resolve platform issues efficiently to deliver high-quality service ... in a shared company apartment with all utilities included (electricity, water, internet) + cleaning service ... We are hiring Operations Customer Experts to join an innovative, fast-paced team driving the future of ... What You Will Do As an Operations Customer Expert, you will provide top-tier support to both consumer ... and business users across multiple channels: Customer Support: Assist users with billing, invoicing

Platform Service Expert - Operations & Governance (m/f/d) 130 years of trust, time to shape what's next ... What you bring Proven experience in enterprise platform operations and service management, including ... opportunities, monitoring platform KPIs and user feedback, and driving process optimization across the service ... management, configuration, incident coordination, and vendor interactions to ensure stable and efficient service

Quality Excellence: Deliver high-quality service that consistently exceeds client expectations and quality ... Key Responsibilities Customer Support: Assist customers with billing, invoicing, and account access ... We are looking for an Operations Customer Expert to join our team in Lisbon supporting users of a world-leading ... Excellent communication and customer care capabilities across digital channels (Chat, Email, Phone). ... working-day intensive training program (8 hours/day) covering software tools, client product knowledge, customer

teams.Establish and align operational support processes to ensure solution stability and long-term service ... support successful project outcomes.Advise customers on network evolution opportunities and contribute to service ... complex telecommunications projects with full end-to-end accountability for delivery, integration and customer ... align activities, dependencies, risks and deployment schedules.Act as the primary point of contact for customer ... leading production deployments, migrations and large-scale transformation initiatives.Experience managing customer-facing

Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service ... of the ship and Guest Relations for external calls and providing impeccable quality of personalized service ... walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service

requisition id R30297 Job Description Join us at Zendesk, where we're on a mission to power exceptional service ... Strong account research, prospecting, and customer outreach skills. ... Experience in managing and expanding customer relationships at various levels. ... Manage and nurture customer relationships ensuring high satisfaction and retention levels. ... Use data insights, customer intents, and adoption history to effectively prospect new clients and enhance

Position: Customer SupportProject Name: AI research and deployment companyStart Date: 28 September, 2026 ... You will support our client as an Operations Customer Expert, providing a professional and exceptional

* Maintain high service quality and meet customer satisfaction and quality targets. ... Operations Customer Expert Join a leading AI technology company as an Operations Customer Expert, providing ... * Deliver timely, accurate, and customer-focused responses. ... Requirement: Experience OR interest and enthusiasm in tech support Key Responsibilities * Provide customer

Strong product mindset - you think in user needs, customer journeys, and MVPs. ... Customer obsessed - you genuinely care about making things simple and intuitive. ... You'll conduct user research to validate design decisions, create customer journeys and experience maps ... You have a deep empathy for customer needs and ensure every design decision makes their experience better ... everything our customers see and touch - our website, sign-up process, member center, and any future customer-facing

Act as a senior escalation point for major incidents and service issues impacting sites. ... (mandatory) Certifications in IT service management, infrastructure, or manufacturing IT/OT. ... Federated Coordination Across Sites Support coordination of service delivery and demand across sites ... services across manufacturing sites, ensuring reliable, compliant, and high-quality IT infrastructures and service

You will support clients across a range of digital product, platform and service domains. ... and workflows To thrive in this position, you’ll need: Must‑haves Strong experience in backend service ... services, internal platforms, identity, martech, customer support, analytics, online stores, integrations ... Nice‑to‑haves Experience from customer‑facing digital products, online services, e‑commerce, subscriptions ... testing, monitoring and improving production‑grade systems Working on products or tooling related to customer‑facing

continuous product and service improvements. ... and accelerate customer outcomes. ... , and long-term customer success. ... What you’ll do Partner with Customer Success Managers (CSMs) to shape and evolve customer Success Plans ... Bring the voice of the customer back into Product, Engineering, and Customer Experience teams to influence

Quality & Satisfaction: Consistently meet quality standards and deliver high-quality service that exceeds ... Key Responsibilities Customer Support: Provide reactive support to users by investigating and resolving ... Escalation & Case Management: Efficiently manage customer cases to achieve high first-contact resolution ... communication channels, focusing on troubleshooting, issue resolution, and delivering an outstanding customer ... Excellent communication and customer care capabilities across digital channels (Chat, Email, Phone).

feedback and having a direct impact on service quality, this opportunity is for you Responsibilities ... This role plays a key part in ensuring high-quality customer interactions, supporting continuous improvement ... Monitor and evaluate customer interactions (calls, chats, emails or other channels) according to ... If you enjoy analysing customer interactions, identifying improvement opportunities, providing constructive ... sessions to ensure consistency and alignment in quality evaluations Identify trends and recurring customer

Previous experience in customer service, client support, sales, digital marketing, advertising, or account ... Customer-oriented mindset with excellent problem-solving abilities. ... Ability to identify patterns, trends, and recurring customer issues. ... Build positive relationships with clients while maintaining a high level of customer satisfaction. ... Identify recurring customer challenges and trends and communicate relevant insights to internal teams

Strong communication and interpersonal skills with a customer-focused approach. ... Coordinate office suppliers and service providers, including cleaning, maintenance, office equipment,