2290 customer service English-speaking jobs in Lisbon

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, ... in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer ... and service management solutions to our staff and clients. ... Jira Administration: Configure and maintain Jira Service Desk (automation, access, JQL). ... Client Support: Implement new Service Desks; coordinate onboarding; manage third-party access.

A typical day as a Service Technician for the installation of electrolysis plants involves starting early

Excellent communication and customer service skills to support Global customers, with the ability to ... What you’ll bring Solid experience in Service Desk/Technical Support - L1. ... Monitor service desk queues and prioritize requests based on urgency and impact. ... Document and track incidents and service requests in the ticketing system, ensuring accurate details ... Provide support through Calls, Emails and self-service tickets and should be willing to work in 24*7

incidents are responsibly managed to reduce downtime and look to improve the current problem management service

Workday and Service Now experience a plus. ... GDPR, SOX), ensuring compliance and best practices in service delivery. ... Establish and manage operational metrics and key KPI’s to ensure HR service excellence. ... About The Role Organon is seeking a dynamic and strategic Director of HR Service Management to lead key ... Qualifications & Experience Proven experience (10+ years) in HR service management, HR transformation

Position Overview The QA Service Lead will oversee the quality assurance processes across multiple SaaS ... Strategy Development: Work with the service center and SaaS Platforms leaders to develop and implement

Adhere to all company service standards and protocols. Stock and prepare service-related items. ... Maintain proper flow of service while upholding service standards, product quality, and cleanliness. ... Support service team by troubleshooting any escalated guest issues. ... Communicate respectfully and clearly with service team and management. ... Provide knowledgeable, approachable, efficient, and energetic service at all times.

Job Description We are looking for a Service Manager or service/project manager with experience in the ... Responsibilities Implementation and continuous improvement of IT service management processes Definition ... .: ITIL, Agile, PMP) Strong organizational and problem-solving skills, with a proactive approach to service ... Science, Software Engineering, Information Systems or related areas At least 3 years of experience in IT Service

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, ... in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer ... : The VML ES Service Desk Team delivers exceptional IT support and service management solutions to our ... department, including board-level reporting Collaborate with Service Desk Manager to ensure service ... Service Desk Analyst required to join our Service Desk team here at VML Enterprise Solutions The opportunity

Job Description We are looking for a Service Manager with experience in call center operations. ... Responsibilities Implementation and continuous improvement of IT service management processes Definition ... .: ITIL, Agile, PMP) Strong organizational and problem-solving skills, with a proactive approach to service ... Science, Software Engineering, Information Systems or related areas; At least 3 years of experience in IT Service

Job Description We are looking for a Service Manager with experience in call center operations. ... Responsibilities Implementation and continuous improvement of IT service management processes Definition ... .: ITIL, Agile, PMP) Strong organizational and problem-solving skills, with a proactive approach to service ... Science, Software Engineering, Information Systems or related areas At least 3 years of experience in IT Service

Join to apply for the Service Support - Application Operation role at Noesis 2 days ago Be among the ... problem-solving skills, and excellent communication abilities; Experience in working ITSM systems (For example: Service

In your role as Program Manager - Service Execution within Accounting Services, you need to have a background

Work closely with testing teams and facilitate business meetings to align with customer requirements. ... highly skilled professionals who are passionate about delivering innovative solutions and exceptional customer ... service. ... Oversee end-to-end service management, both internally and externally, to guarantee high-quality service ... high-quality service delivery, we want to hear from you!

Responsibility Competent, friendly and efficient – that is how professional customer service looks today ... service / call center environment (preferred). ... Become part of our customer support team and use your chance to start an international career. ... the client, you will act in different industries and you will focus, among others, on tasks such as: Customer ... number of pc-related issues; Professional management of changes, adjustments, complaints and any other customer

satisfaction, and overall customer health scores. ... Escalate customer issues to ensure those are resolved in a timely manner. ... About the role: Enterprise Customer Success Manager is responsible for the portfolio of Intento’s top ... Responsibilities: Develop and maintain excellent customer relationships with our enterprise clients. ... engaging experts from other Intento teams as required Track customer usage pro-actively using Intento

Collaborate Across Teams: Work with Customer Service, Product Tech, and Operations teams to ensure insights ... Customer Metrics Knowledge: Strong understanding of Customer Experience metrics (CSAT, NPS, CES, etc. ... What you'll do Transform Customer Data into Action: Analyze customer journey data to generate actionable ... insights that improve customer experience (CSAT, NPS, contact rate). ... align with business goals and improve the overall customer journey.

Location: Ferring Service Center Portugal #J-18808-Ljbffr ... Ferring+You As our Customer Order Management Specialist, you will ensure that all products required by ... Understand customer requirements and transform them into fulfillment actions, manage and monitor day-to-day

Predict and forecast risk, renewal and expansion within the customer portfolio. ... Represent the voice of the customer to inform our sales process or product roadmap. ... The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building ... Customer Success Managers are working directly with customers that can vary in their market segment, ... Guide a customer on process, people and change management best practices to drive customers adoption

Explore your potential as project manager for global customer implementations If you have solid experience ... from operations in DSV and would like to explore a new career path in DSV, Global Customer Implementation ... A trusted partner to customers and internal stakeholders As a customer implementation project manager ... Lead the design phase for customer tailored solutions, related to both operations and technical setup ... on assigned projects according to our project management methodology, based on Prince2, and Global Customer