2643 customer service English-speaking jobs in Lisbon

in Engineering, Business Administration, or related field 6+ years in project/service management 4+ ... Role Senior Project / Service Manager Location Hybrid, Lisbon, Portugal Required Skills Bachelor's degree

Support, Customer Success, Service Operations, or a similar customer‐facing environment Previous experience ... Customer Support Team Lead Department: Customer Support Location: Lisbon Contract Type: Permanent Language ... Your North Star: Our Customer Support Team Lead is the direct manager to Customer Support Consultants ... to improve the overall customer experience Act as an escalation point for complex customer situations ... They are accountable for team performance against our predefined Performance Framework, service levels

The role combines technical troubleshooting, customer support, and service coordination, giving you broad ... setup, and end‐user services Collaborate with internal teams and vendors to ensure efficient service ... delivery Who we are looking for We are looking for a service‐mindful and proactive professional who ... Provide first‐line support for IT incidents and service requests Support onboarding activities, device ... on You will be the first point of contact for IT support, helping colleagues resolve incidents and service

the highest quality service. ... Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering

Required Skills & Experience 4+ years experience in Customer Support, Customer Success, Service Operations ... Your North Star The Customer Support Team Lead is the direct manager to Customer Support Consultants ... to improve the overall customer experience Act as an escalation point for complex customer situations ... They are accountable for team performance against our predefined Performance Framework, service levels ... Retention and Service Recovery Account for the delivery, quality, and consistency of support provided

Logistics (Customer Service) Contracting Department Minimum Skills & Capabilities: Focus on results ... considering the customer needs. ... Check the service level offered by the different departments of the Company assigned centers reducing ... Internal Networking/Key relationships: Key Account Manager Area Manager Business Unit Technical Service ... Coordinate installations, interacting with the different departments involved (Logistics, Technical Service

Overview SingleStore is seeking a Site Reliability Engineer to help optimize and scale our managed service ... Through infrastructure automation, you will help us grow our service across multiple cloud platforms, ... You will also leverage our monitoring platform to improve the overall customer experience by systematically ... to manage infrastructure rollouts across cloud providers Optimize the telemetry platform to identify customer

meet their every need and request, providing them with an excellence service in accordance to the "client ... Welcome and serve the customer providing an excellent in-store experience at all times. ... Deal effectively with customer complaints by liaising with the line manager when necessary. ... RESPONSIBILITIES Place the Customer at the center, creating a welcoming environment and striving to ... Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining

and trial experience, product features adoption and trial activation, customer interviews and churn ... Demonstrated experience with self‐service cloud services, having shipped products that provide self‐service ... self‐service customers and trial users to be successful. ... Experience with cloud service provider marketplaces. ... What is The Role The Product Manager will lead critical areas within self‐service cloud growth, empowering

for employees and managers.The successful candidate will blend deep HR expertise with strong people, customer ... service, and transformation skills. ... consistent, compliant, and scalable service delivery.This role is a hands‐on, individual contributor ... across assigned countries, ensuring adherence to SLAs, service catalog, and operating modelEnsure HR ... Delivery Oversight & Execution GovernanceAssist in oversight end-to-end HR service delivery operations

Enjoy dealing with the public and have the ability to provide excellent customer service with a 'can ... Requirements Bags of enthusiasm A customer service-oriented background, ie previous experience working

Drives consistency in refined, intuitive, and highly personalized service delivery. ... Deliver workshops, onboarding support, masterclasses, and service refresh sessions. ... Duties and Responsibilities: Elevates and advances Butler service standards fleet-wide. ... Ensure consistent delivery of highly personalized, anticipatory, and professional service.

service, or consultation. ... globally recognized luxury brand known for its exceptional quality, innovative style, and outstanding service ... Perform basic after-sales service activities (AFSS) in-store, such as strap replacements, buckle adjustments ... Register and manage customer data for loyalty actions (CRM). ... Understand customer needs and offer personalized recommendations.

of support service delivery, with a focus on Quality of Service and performance of solutions within ... Service Context The mission supports Product Service Management activities by ensuring end-to-end oversight ... Service Scope (not limited to) - Monitor and ensure service levels, support quality, and solution ... Service Deliverables (not limited to) - Regular QoS reporting and analysis on service performance ... Service Management Officer Ready to join a success story?

The Service Enablement Manager sits within the Service Delivery team, reporting to the Service Delivery ... Qualifications & Experience Essential 8+ years in a service management, service delivery, or technical ... Manage and maintain ITSM processes including service catalogue, knowledge management, and continual service ... Apply for Service Enablement Manager at Paymentology in Lisboa, P11, PT. ... Monitor service health across Kubernetes‑hosted environments, working with SRE and platform teams to

Qualifications Technical skills: Key Performance Indicators Setting Customer relationship management ... Skills: Active listening Strong and senior communication Conflict and problem resolution management Customer ... Job Description We're looking for a service quality, access and procedures officer with solid experience ... They will be responsible for the access and the habilitations and the service quality for the users. ... The service quality, access and procedures officer will be responsible for communication with users and

Compliance Operational Consultant - Dynatrace and Service Now We are looking for a Compliance Operational

Strong experience with Sales Cloud and Service Cloud. ... Salesforce Administrator or Sales Cloud/Service Cloud Consultant certifications. ... Senior Salesforce Developer - Service and Sales Cloud Location: Lisbon (Hybrid 2–3 days onsite) Employment ... Configure and customize Salesforce Sales Cloud and Service Cloud to meet business requirements. ... About Role We are looking for a Senior Salesforce Developer with strong expertise in Sales Cloud and Service

Configure and enhance core Service Cloud capabilities, including Case Management, Omni‑Channel, Service ... Senior Salesforce Developer – Service Cloud – Capgemini – Lisboa, P11, PT Full‑time on‑site position ... Responsibilities Develop and maintain custom Salesforce Service Cloud solutions using Apex and Lightning ... Qualifications 5+ years of Salesforce development experience with strong expertise in Service Cloud and ... Strong experience in Service Cloud functionalities, including Case Management, Omni‑Channel, SLAs/Entitlements

service. ... service. ... Monitor customer feedback and adjust menus as necessary to enhance guest satisfaction. ... Continuously evaluate and improve operational processes to enhance customer satisfaction and optimize ... Foster a positive work environment that promotes teamwork, professional growth, and exceptional customer