2594 customer service English-speaking jobs in Lisbon

success teams, and professional service teams to troubleshoot and resolve technical issues, identify ... challenges, ensuring consistent high-quality service Company share options plan Health Insurance for ... SaaS roles (e.g., customer support, technical support). ... customer experience to ensure every interaction with HiBob is positive and productive. ... Our team is growing, and we're looking for an enthusiastic Customer Experience Specialist to be the

excellence, CRM, customer interaction automation and self-service products.You will run validation of ... service runs smoothly.You will make independent decisions that are within your field of work .You will ... service automation and optimization projects by improving processes or enhancing IT systems.Your goal ... Other languages are an advantage.You are passionate about customer satisfaction and driving NPS.You are ... co-create strategies and implement improvements in CSAT and NPS for multiple markets.You will drive customer

Customer operations manager ensures that all processes and operations related to customer service are ... customer experience! ... Gainsight as a customer success software platformExperience with CRMs to manage customer interactions ... operations manager to focus on enhancing the overall customer experience by managing and optimizing ... Additionally, the customer operations manager would have a chance to often contribute strategically to

the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer ... Customer Services is an integral part of Nasdaq’s growth and success. ... This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume ... Delivery and Research & Development and Calypso Cloud Team.Work directly with the customer project team ... business while offering intense and excellent career development opportunities.Team and Role OverviewThe Customer

account their business requirementsCustomer-centric mindset with a passion for delivering exceptional service ... Customer Support Associate (m/f/d) Lisbon, Portugal Customer Experience Full-time About UsAnyDesk was ... we are looking for:To support us on our mission, we are looking for a talented and highly ambitious Customer ... team to support broader business objectivesSupport our sales and business development teamAdvise the customer ... can-do attitude, and exceptional communication skills both written and verbal First work experience in a customer

We hire industry veterans - people with tried and true experience in the area of service delivery. ... The TAM provides select account premium support for those that purchase the TAM service, and the key ... About the Role At ThousandEyes, we operate a little bit differently than most service providers: We' ... the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service ... with Cloud/SaaS software products is highly desirable. - Strong understanding of ISP, CDN, and cloud service

satisfaction and provide professional customer support Handle customer complaints, provide appropriate ... working with a leading multinational technology business that is looking to recruit a French-speaking Customer ... Position: Customer Support Agent Location: Lisbon, Portugal  Employment type: Full-time     DUTIES AND ... Fluent in English (at least B2 level) Minimum 1 year of experience in a Customer Support role at a contact ... RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer

You are responsible for and own the delivery of service and service metrics to client as per contractual ... and delivery of execution excellence regarding the assigned workflows and reporting directly to the Service ... Conduct and document scheduled and on-demand reviews to assess the service delivery control environment ... influence, mediation and conflict management skills Excellent business acumen Creativity – focused on service ... opportunities Change Management experience Ability to work in a process-driven high demand environment Service

You are responsible for and own the delivery of service and service metrics to client as per contractual ... and service metrics to client Responsible for supporting quality programs Responsible for embedding ... and delivery of execution excellence regarding the assigned workflows and reporting directly to the Service ... maintaining and developing key client relationships Responsibility and ownership for the delivery of service ... influence, mediation and conflict management skills Excellent business acumen Creativity – focused on service

orders according to customer requirements and Acolad standards. ... , productivity, volume per service and per language combination, number of complaints. ... Experience managing customer relationships. Autonomy, strong team spirit, and proactive attitude. ... Monitoring of Service Delivery related KPIs, e.g., adherence to deadlines, vendor costs, in-house costs ... Responsibilities: Day-to-day management of translation quotes & orders according to customer requirements

Preferred Qualifications: Strong customer service, communication, and interpersonal skills. ... Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every ... Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization ... is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience ... industry-leading products and services, but also because we provide a differentiated and connected customer

delivery and customer success teams; Scopes and closes customer change orders as required during project ... We are in Business for People, empowering people in service organizations with innovative Enterprise ... , Education, Support and Customer Experience. ... knowledge gaps and opportunities for Unit4 product or service expansion and enhancement. ... growth – a remit spanning all Unit4’s high-value offerings within Professional Services, Service Delivery

WHAT WE'RE LOOKING FOR Solid experience in customer relations / after-sales service (ideally in a ... service to our clients. ... As part of our international development, we are looking for a Technical Customer Support Specialist ... MAIN RESPONSIBILITIES As a Technical Customer Support Specialist, you'll play a crucial role in ensuring ... responsible for resolving technical issues, answering product-related questions and providing top-tier customer

Customer-Centric: Deep passion for customer service, committed to understanding and addressing customer ... Act as the internal point of escalation for critical customer issues. ... Ensure customer satisfaction across matrixed stakeholders and decision-makers. ... Your mission We are looking for a Customer Success Manager who will help Codacy’s customers to achieve ... Work closely with a small, tight-knit customer experience team, sharing responsibilities and supporting

We, at Pleo, are looking for hands-on customer experience professionals to join our German team in our ... Proven experience in a consultative customer facing role (management consulting, account management, ... customer success management, etc.) as required, as well as experience in an enterprise software or SaaS ... You love a fast paced and dynamic environment, where you have different kinds of tasks- from customer ... We have four core values, the first of which is ‘champion the customer’, which means we address real

We already have a team of Customer Success (CS) superstars, now we need a Customer Success Enablement ... + years of experience as a Customer Success Manager with good experience in Customer Success best practices ... Customer Success Enablement Manager Location: Lisbon Team: Operations Excellence Cash is old school ... The Enablement team’s mission is to transform our customer-facing professionals into trusted partners ... satisfaction and for this we need to ensure that every customer-facing professional has the skills,

What it's like working at Horizons Our service & product. ... Customer Education and Enablement: Develop and deliver customer education programs, resources, and training ... upsells, based on and client-focused account management, strong relationship building, and exceptional service ... experience and success Product Feedback and Client Experience : Gather client feedback on product and service ... Passion for customer success, with a proactive and growth mindset.

Requirements Non-negotiable: Fluent in German or Dutch Has 2+ years' experience in a service-oriented ... escalations, and contribute to our knowledge base, ensuring our team is equipped to deliver outstanding service ... The Senior Customer Support Consultant (SCSC) is crucial in elevating our customer support quality and ... ensuring the seamless operation of our customer support team. ... Title: Senior Customer Support Consultant Type: Fulltime Terms: Onsite Location: Only considering

What You'll Bring 2+ years of professional experience in customer service escalations and social ... Bachelor's degree in Business Administration, Communication, Marketing, Customer Service Management ... business and customer needs. ... About the Role Handle complex and escalated customer cases, ensuring customer delight and balancing ... Jump into regular customer support cases and handle live channels, prioritizing customer experience and

The role: As a Junior Customer Support Engineer, you’ll be responsible for providing technical support