2237 customer service English-speaking jobs in Lisbon

Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs.The ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Communication Management), CEM (Customer Experience Management) or (WCM Web Content Management) would ... at nothing to help them find the right solution to positively impact their business and improve the customer

The position combines technical depth with customer-facing responsibilities and offers the opportunity ... of the world's 20 largest pharma companies.About the RoleAs a Process Modeling Engineer on our Customer ... A highly versatile role balancing advanced research, real-world industrial applications, and customer ... Contribute to organizational, operational, and marketing initiatives that support the growth of our customer ... , participation in our annual DataHow Symposium, and contributions to internal knowledge sharing or customer

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

/prospects in identifying use cases, to be a source of proposals in the design and build of SAP BTP service ... than European 100+ customersRequirements 5 years of experience in SAP BTP development Experience in service ... technical EnglishResponsibilities Track SAP BTP innovations and identify new solutions (AI, LLM) for service

About The Job The Internal Contract Management Officer supports the management of Service Level Agreements ... Coordinate the local service risk assessments with support functions for the insourcing of intragroup ... providers and the beneficiaries of the services Your Main Activities Are Manage Service Level Agreements ... drafting, validation, signature, archive, and renewal processes) for intragroup outsourcing and shoring service ... outsourcing and shoring activities that cover the operational, financial and legal relationships between the service

automotive financial services worldwide.The CRM Specialist is mainly responsible for supporting the Customer ... operations and ensuring data accuracy and process efficiency in the following tasks:Managing and updating customer

withGorgiasor similar customer support platforms Experience optimizing and scaling customer support ... support operations.This role is ideal for someone who understands that great customer support is not ... for aCustomer Support Specialistwith strong e-commerce experience to help us scale and optimize our customer ... experience across multiple markets.Responsibilities Manage and respond to customer inquiries across ... multiple channels Work daily withIntercomandGorgiasto handle tickets and conversations Optimize customer

What You Need Expert proficiency in ServiceNow Field Service Management. ... Your expertise in ServiceNow Field Service Management will be invaluable as you engage in exciting projects

(US & Canada) Customer Success Manager (French Speaking) Customer Service Representative (English & ... Customer Service Representative (English-speaking) - Small Appliances Enterprise Customer Success Manager ... H/F) Remote Customer Service Representative (Nordic Languages) - CBT We’re unlocking community knowledge ... Strong experience with customer segmentation, journey mapping, and behavioral targeting. ... Design & optimize lifecycle marketing strategies across key customer journeys (onboarding, conversion

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... experience managing products for global telecom or hyperscale customers • Familiarity with carrier-class service ... needs, and technology evolution • Translate market and customer requirements into product requirements ... coherent technologies • Develop and maintain multi-year product roadmaps aligned with market trends, customer ... teams to support product positioning, technical enablement, and customer engagements • Perform competitive

Configure and manage Identity Service and Real-Time Customer Profile. ... , Real-Time Customer Profile. ... Adobe Experience Platform (AEP) Experience Data Model (XDM), Data ingestion & governance, Identity Service ... Experience with Customer Data Platform (CDP) projects. ... Experience with enterprise projects and customer data platforms is a big plus.

Previous working experience in customer service roles, ideally covering travel and hotel segments. ... service platform. ... Service Customers, be friendly patient, and polite with customers and try your best to service their ... The Role: Senior Travel Customer Advisor – English Speaker Remote – Portugal *** This Job Opportunity ... Remote – Portugal or Hybrid – Lisbon Job Description As a Senior Travel Customer Advisor, you will

service attitude • Possess customer service or tele-sales experience, ideally in the logistics/mobility ... Follow up frequently with the customer to meet service expectations 12. ... Establish and maintain a strong relationship with the customer 5. ... Ensure customer is reassured, understands the move process and custom formalities 11. ... Determine the customers' needs and have the responsibility to match these needs with the company's service

Drive continuous improvement in efficiency and client service (internal and external) within all Risk ... Build and maintain documentation for all procedures to improve service levels, efficiency, and quality ... Identify opportunities for product and service enhancements, collaborating with key functions to deliver ... Ensuring compliance with customer security requirements and enhancing adherence. ... Description Role Focus: This role will be focused on security operations delivery for assigned customer

Vantiva combines a customer‑focused approach with decades of software development, electronics hardware ... Brazil, China, India, South Korea, the United Kingdom, and the United States, we serve a diverse global customer ... Track metrics, KPIs, and SLAs to drive IT service delivery performance. ... Proactively identify and implement measures to prevent issues and maintain high service levels. ... This proficiency has positioned us as a trusted provider to leading network service providers, enterprise

similar) a plus; Spanish or English – good spoken and written level; Highly organized, proactive, and customer-oriented ... Supervise and manage technical maintenance of the centre (preventive, corrective, operational); Oversee service ... ; Strong interpersonal and communication skills; Ability to manage multiple service providers and coordinate

complex or sensitive situations - Support customers with account-related questions, transactions, and service ... ability to read, write, and speak fluently as required (B2); • Preferred experience in a contact center/service ... Main Responsibilities - Provide high-quality customer support via chat, email, and phone - Handle ... Shifts: 24/7 (Rotating Shifts) Position Overview We are currently looking for English-speaking Customer ... a wide range of enquiries related to banking and financial services - Manage customer cases end-to-end

, added self-service capabilities, embraced AI, introduced sharper metrics and segmentation, and built ... You'll understand and have built/managed account manager-led solutions, as well as self-service, ... business customers, comprising thousands of managed accounts and a large, long-tail of unmanaged, self-service ... Redesign core customer success infrastructure, including customer health metrics, retention playbooks ... About you: You have led customer retention, account management, commercial operations, or customer success

Vantiva combines a customer‑focused approach with decades of software development, electronics hardware ... Brazil, China, India, South Korea, the United Kingdom, and the United States, we serve a diverse global customer ... Track metrics, KPIs, and SLAs to drive IT service delivery performance. ... Proactively identify and implement measures to prevent issues and maintain high service levels. ... This proficiency has positioned us as a trusted provider to leading network service providers, enterprise

service, business support or middle office jobs Proficiency VBA skills for simple MS Access queries ... service to the various banks (quarterly indicators, regular control, follow-up of requests, among others ... the quality of the Operations Department's production is monitored, including activities under service ... balances) between Front Office and Back Office applications Control and validate the performance of customer ... To Success Bachelor degree in Economy, Finance, Business Administration, Accounting Experience in customer