2466 customer service English-speaking jobs in Lisbon

  • Broadvoice
  • Lisboa
  • September 14
Previous experience in a customer service or technical support role is preferred. ... Demonstrated ability to provide exceptional customer service and maintain a positive attitude. ... You will diagnose and troubleshoot software and hardware issues, offering solutions to ensure customer ... Provide accurate and efficient solutions to customer problems, escalating more complex issues to Level ... Maintain detailed records of customer interactions, problems, and solutions in the company’s ticketing
  • Ometria
  • Lisbon
  • August 20
Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route ... loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.Our ... platform combines the data unification and customer insight of a CDP with an experience platform, letting ... Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer
  • Ometria Ltd
  • Lisbon
  • August 9
Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route ... loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.Our ... platform combines the data unification and customer insight of a CDP with an experience platform, letting ... Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer
  • Enroutesystems
  • Lisbon
  • August 6
service skills.Skills:Technical troubleshootingCustomer service and supportEffective communicationProblem-solving ... We are searching for a dedicated and technical-savvy customer support specialist to join our dynamic ... prompt and knowledgeable assistance, resolving technical issues, and supporting customer inquiries in ... The ideal candidate will be responsible for maintaining a high level of customer satisfaction by providing ... manner.This role requires a blend of technical expertise, especially within the context of AdTech, and strong customer
  • Siemens
  • Lisbon
  • August 13
We are looking for a motivated specialist who is innovative and customer-oriented. ... management and customer support.As an IT Compliance Manager, you will be the single point of contact ... customers to gain insight into their unique needs and provide tailored solutions.Promptly addressing customer ... relationships with external service providers, ensuring effective service delivery, and negotiating ... performance and quality of IT services through metrics analysis, customer feedback, and process improvements.Managing
  • Zendesk, Inc.
  • Lisboa
  • September 16
the chaotic world of customer service. ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... In-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence, workforce ... Experience scoping, managing and executing customer pilots and Proofs of Concept. ... We advocate for digital first customer experiences—and we stick with it in our workplace.
  • Zendesk, Inc.
  • Lisboa
  • September 18
the chaotic world of customer service. ... Zendesk software was built to bring a sense of calm to the chaotic world of customer service. ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every ... Experience in managing and expanding customer relationships at various levels.
  • Eurofins
  • Lisbon
  • June 7
LogoYou have:ITIL V3/4 foundation knowledge; ITIL Intermediate - Service Operations knowledge;Hands-on Service ... restoration/fix as soon as possible, while driving improvement in service availability.  ... handle change & incident management effectively by coordinating with global support teams to ensure service ... Eurofins endeavours to develop all of our software applications in-house to service and support our numerous ... technologies associated with the process; Coordinate interfaces between incident management and other service
  • Dashlane
  • Lisboa
  • September 16
issue identification guidelines but also with the Dashlane and quality expected from our standards of service ... support and who has ideally worked in customer-facing roles. ... Take ownership of solving a wide range of customer queries that come through email, chat, and social ... About The Role Our Customer Team is here to deliver first-class support in a simple, effective, and timely ... Quality-driven people with a passion for creating extraordinary customer experiences while being able
  • Feedzai
  • Lisboa
  • September 16
The Customer Success Team is responsible for delivering our product to our clients. ... You The Customer Success Operations team is looking for a highly motivated person, passionate about ... Day: Promote and ensure the strategic alignment of the departmental leaders and their work within Customer ... enabling strategic decision-making using data; Collaborate with all departments within and outside Customer ... processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer
  • Fedex EU
  • Lisboa
  • September 14
and discover how we equip and empower our people to deliver exceptional experiences and outstanding service ... Experience European organization in order to improve Customer Experience and achieve optimal results ... Description: As Analyst you will be a member of the European Continuous Improvement Team, supporting the Customer
  • Mastercard
  • Lisboa
  • September 14
Achieve customer goals by providing proactive best practices, strategies and use cases. ... Title and Summary Technical Customer Support Engineer (APIs) The Open API team is responsible for developing ... The ideal candidate is passionate about the customer solutions and support, highly motivated, intellectually ... API team is looking for a Senior Support Engineer, Open API responsible for working closely with the customer ... Role As a Senior Support Engineer, Open API, you will: Act as primary point of contact throughout customer
  • RoomRaccoon
  • Lisboa
  • September 14
a seamless customer journey. ... Monitor customer health metrics and develop strategies to improve customer engagement and retention. ... Handle escalations and ensure timely resolution of customer issues. ... Develop and implement customer success processes and best practices. ... Title: Customer Success Manager: Team Leader Terms: Onsite Location: Considering applications for
  • Teleperformance Portugal
  • Lisboa
  • September 14
service while maintaining a professional and courteous demeanor; Collaborate with sales and customer ... service teams to ensure customer satisfaction; Monitor and manage overdue accounts; Implement effective ... What you'll do Process and apply incoming payments accurately to customer accounts and their transfer ... to general accounting; Check outstanding amounts and customer solvency, block and unblock orders following ... Interact with customers to address billing inquiries and resolve outstanding issues; Provide excellent customer
  • UNIT4 NV
  • Lisboa
  • August 24
We are in Business for People, empowering people in service organizations with innovative Enterprise ... PowerShell and JSON); You will work in close interaction with Customer Support team in customer issues ... of software applications and IT operations; Identify opportunities to innovate, extend and enhance service ... You will be responsible for deployment and release of customer software on the Unit4 cloud platform; ... (APAC) you will be responsible for configuration management, performance and security monitoring of customer
  • AgileEngine, LLC
  • Lisbon
  • September 20
You will work closely with our Customer Success Managers to ensure smooth project roll outs on customer ... What you will do Ownership of software development of customer specific projects on TeamViewer Frontline ... consulting for our customers; Support user acceptance and system integration tests; Execute roll-out at customer ... specifications and XML / JSON; Android development experience (optional); Experience working in close customer ... using Java and SpringBoot, e.g., REST Services, databases, SAP etc; Develop client workflows and make customer-specific
  • AgileEngine, LLC
  • Lisbon
  • August 21
You will work closely with our Customer Success Managers to ensure smooth project roll outs on customer ... What you will do Ownership of software development of customer specific projects on TeamViewer Frontline ... consulting for our customers; Support user acceptance and system integration tests; Execute roll-out at customer ... design and specifications and XML / JSON; Android development experience; Experience working in close customer ... using Java and SpringBoot, e.g., REST Services, databases, SAP etc; Develop client workflows and make customer-specific
  • Indie campers
  • Lisbon
  • July 25
LogoFront-office activities: Customer service and sales: Take care of check-ins and check-outs, register ... service when they start and finish road trips of a lifetime. ... service, problem-solving, communication, team spirit, organization, time management, fleet coordination ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... service orientation; You have a problem-solving mindset, thriving to create solutions and feeling comfortable
  • Cross Border Talents
  • Lisbon
  • April 15
Logoservice attitude • Possess customer service or tele-sales experience, ideally in the logistics/mobility ... Follow up frequently with the customer to meet service expectations 12. ... Establish and maintain a strong relationship with the customer 5. ... Ensure customer is reassured, understands the move process and custom formalities 11. ... Determine the customers’ needs and have the responsibility to match these needs with the company’s service
  • Foundever
  • Lisboa
  • September 13
As a Customer Service Representative in this project, your daily responsibilities will include: Comply ... requirements within the overall strategy and objectives Provide professional, friendly and efficient service ... Your future project: join our English Customer Support team. ... Sales support: Help the customer with an ongoing order/cancellation/refund and if needed to downgrade ... or upgrade their current equipment and/ or plan Help the customer with order inquiries, shipping and
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