1038 customer service English-speaking jobs in Lisbon

Location: Remote About the Opportunity micro1 is engaging experienced Software Engineers to support a customer

Our focus is on: State-of-the-art Data Technology to enhance customer experience State-of-the-art ... Support UAT sessions and contribute to service management meetings. ... role involves collaboration with local finance teams across multiple countries to ensure effective service ... and communicate resolutions of Silva tickets; Support user acceptance testing (UAT) and engage in service

service or technical support experience is an advantage Strong communication and problem-solving ... We are looking for English-Speaking AI Customer Support Agents to join an international team in Lisbon ... The Role As an AI Customer Support Agent, you will assist users with questions related to AI-powered ... issues and providing clear, accurate solutions Delivering a high-quality customer experience in a ... issues Guiding customers on how to use products, features and services effectively Identifying customer

Requirements: Experience in a customer-facing technical consulting role.

Support the development of strategies to improve service quality, efficiency, and user satisfaction. ... Act as the primary point of contact for service providers, coordinating efforts to align services with ... Your mission will be… Coordinate Application Delivery and supervise and report on service performance ... Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration ... technologies; Knowledge of escalation procedures, incident management and other disciplines related to service

Customer focus and service delivery. Availability to work in EU. ... Network Products Engineer Service expected to discuss with both senior managers and IT, and explain complicated

Talkdesk has been recognized as a Leader in the Gartner Magic Quadrant for Contact Center as a Service ... At Talkdesk, we're building the future of brilliant customer interactions. ... We bring together cleverness, curiosity, and grit to create a team of customer heroes - thinkers, achievers ... If you're a world-class Solution Consultant who is passionate about technology, customer success, and ... As a Senior Solution Consultant, you will play a critical hybrid role in leading customer deployments

Define KPIs to measure product/service performance in terms of business and customer outcomes. ... of business and customer outcomes. ... You will have a strong focus on high-quality customer experience and sustainable solutions. ... offering Instill a data-driven approach to current and future product/service development. ... Map, analyse and validate information flows and user journeys to and from the product/service digital

Domain Knowledge: Baseline understanding of customer service metrics, CRM systems, or standard help desk ... Who You Are Customer obsessed: The customer comes first, and you believe that through and through. ... Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee ... You will work alongside Account Executives to understand mid-market customer requirements, configure ... We are here to delight the customer with the ability to give them what they need in CX before they even

service and relationship Build and sustain a robust relationship with internal customers Be a focal ... point for customer relationships Work in close collaboration with internal customers to identify and ... customers and stakeholders to display process performance Propose mitigation actions with internal customer ... invoices in due time that respect full conformance with internal and external requirements Internal customer ... Investigate and resolve blocking invoices issues Supervise Vendor Statement Reconciliations (VSRs) Customer

Focus on Quality and Service delivery excellence. ... The key is a new operating model—one that’s anchored around the customer and propelled by intelligence ... The role ensures that delivery performance, compliance, and customer outcomes are maintained while processes ... ensuring that changes are properly assessed, tested, communicated, and embedded without disrupting service

This role may require security clearance required for customer projects and access to sensitive (customer ... Manage vendor relationships and service contracts related to infrastructure services. ... technical understanding of cloud and on‑premise infrastructure, with a focus on secure operations and service

optimization, resource efficiency, platform modernization, and project delivery across Oracle Exadata Cloud@Customer

Experience with service-oriented integration and interaction with internal and external systems.

Requirements Proven experience working with telecom network technologies and service platforms within ... Provide technical expertise on platform architecture, capabilities, and service opportunities while supporting

queries and service requests in a timely and professional manner, troubleshoot and resolve standard ... documentation, escalate complex or unresolved issues through the appropriate internal channels, maintain high service ... be provide first-line technical support for customers using AI and cloud-based solutions, respond to customer ... quality and operational efficiency across all customer interactions, support customers across international ... compliance, process, and quality requirements at all times, contribute to a consistent and positive customer

This is a customer-facing role which requires exceptional and strong business development skills, strategic ... understand the project requirements and to identify the technical skillset necessary for a targeted customer ... prospecting new customers and partnerships Gathering new business leads at actual customers "Farming" customer

Key Skills: Functional CRM knowledge (Marketing, Sales, Service), requirements gathering, UAT, data/integration ... Sap Customer Relationship Management Consultant 3 days ago Be among the first 25 applicants Direct ... Referrals increase your chances of interviewing at Optiwisers by 2x Get notified about new Sap Customer

Join us at BNP Paribas Cardif Support At our European Service Center - Cardif Support, based in both ... To deliver the highest level of service, reliability, and efficiency to our clients, both internal and

Implementing one service framework, performance measurements and GBS customer board. ... of the customer & consumer. ... management, cash application- Understanding of accounting processes- Ideally experiences in shared service ... I2C collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations ... organizations- Understanding & knowledge of regional and global market landscape and the respective customer