2466 customer service English-speaking jobs in Lisbon

policies Printer support Good knowledge of MS Office tools installation & troubleshooting Excellent customer ... Strong analytical and problem-solving capabilities Well-organized and extremely detail-oriented Strong customer ... service and people skills Field experience supporting a variety of technologies and services Advanced ... the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service ... service ethic and great communication skills, both oral and written Passionate about delivering quality

You’ll actively monitor service levels to ensure delivery of world-class service.   ... in a service operations role ... relationships and to deliver customer-centric solutionsExperience leading teams3+ years of experience ... excellent grasp of department and firm operations (or comparable knowledge)Ability to build strong customer ... You’ll be based in Lisbon Expo office as a part of the Assistant Service Line (SL) Leadership Team.

Resolve product or service problems by clarifying the customer's complaints. ... If you're looking to grow and be inspired, as a Customer Service Representative in Portugal (remote ... What you will do in this role As a Customer Service Representative, you will: Answer and handle cases ... Have previous experience in Customer Service Have a taste for new technologies If you feel you don' ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

Strong customer service orientation with a focus on delivering exceptional client experiences. ... Develop and maintain a compelling service value proposition that ensures high levels of customer satisfaction ... service. ... We deliver a high quality service, working closely with businesses and candidates alike, acting as a ... , you will collaborate with clients, stakeholders, and product teams to optimize processes, elevate customer

service skills and customer-focused attitude. ... for the main banks operating in Portugal, and we have a dedicated infrastructures’ team in our Lisbon Service ... Hyper-V/VMware; Hands-on in System Center is a plus; Familiarity with Azure (desirable); Excellent customer

Guarantee that the customer is first, and address all customer feedback with the utmost importance, adapting ... satisfaction over the service provided and operational efficiency, through ensuring high standards for ... provided to the customer in your region. ... Marketing, People, and Finance peers, being the ultimate responsible for the operational cost of the service ... the daily operations in order to drive operational results on availability and quality of the fleet, customer

Each decision we take, and each action we take should all benefit the Customer Experience. ... Meet our Team Customer Experience is at the heart of everything we do in the Global Supply Chain Group ... for B2B, as well as the automation of important metrics that monitor our business, all to improve the customer

Automation, content personalization, customer journeys, and working with customer data are our daily ... Build, test, execute, and optimize customer journeys and marketing campaigns. ... Work with customer data to create segments and data models that meet client requirements. ... We are part of Merkle, a leading global agency in digital transformation, focused on improving customer ... following concepts: Digital Marketing, Email Marketing, IP warm-up, Audience Segmentation, Omnichannel Customer

Cultivate and maintain customer relationships. ... Experience in customer support or a related field. ... Collaborate across departments to meet customer needs. ... Familiarity with common customer support tools and platforms. ... Analyze customer data for trends. Maintain deep product knowledge.

beneficialITIL v3 Foundation CertifiedMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Able to anticipate customer ... Level Agreements, providing definitions and costing, service reviews, and reporting of service performance ... What you will be doingPosition SummaryUnder direction of the VP of IT Services the Service Owner will ... The SO works closely with Relationship Managers, Enterprise Architects and Service Delivery Managers ... to define new and enhance existing services and products and acts as a bridge between service management

Company DescriptionAlter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris.

support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer ...   ·       Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant, Salesforce ... You have a good knowledge of Service Cloud solutions and have always in mind to deliver scalable and ... Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage

campaigns Collaborate with marketing, product, and customer service teams to enhance the customer experience ... customer research and feedback analysis Requirements: 2-4 years of experience in customer retention ... customer data to identify trends and opportunities for improvement Create and manage targeted retention ... Responsibilities: Develop and implement strategies to reduce churn and increase customer retention Analyze ... Monitor and report on key retention metrics Optimize the subscription model and customer journey Conduct

customers by eliminating the anxiety around product and service deliveries. ... engagement into a single, easy-to-use customer experience. ... real-time temporary sharing platform that leverages intelligence to unite marketing, commerce, and service ... About Our Customer The company is a built-for-mobility SaaS leader that helps companies to empower their ... Take your chance to play a critical role in a stable long-term project and work with a world-known customer

Communicate with key stakeholders on planned changes, incidents, and service improvement plans. ... This is a 24/7 operation that requires on-call coverage from each team member to problem solve any service ... works closely with product delivery teams by deploying, administering, monitoring, and improving their service ... Use technology and knowledge to design and implement solutions and services to simplify customer experience ... , supporting secure and scalable environments to satisfy both operational, governance, product, and customer

Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service ... that provides natively integrated cybersecurity, data protection, and endpoint management for managed service ... Provide feedback to Acronis Product Management teams based on customer requirements. ... Keep track of customer run rates, develop remediation plan in case of negative dynamics. ... Present new product functionality, engage customer in evaluation of new product releases.

advocacy stories for a major tech client’s customer advocacy programme. ... are seeking a versatile and creative copywriter to join our team, focusing on developing compelling customer ... What You'll Do:  Lead the creative development of customer stories for the client’s programme, a ... Write compelling customer stories that focus on the people behind the technology, detailing the positive ... Occasionally write video scripts for customer stories featuring video content, collaborating with video

service skills and customer focused attitude. ... for the main banks operating in Portugal, and we have a dedicated infrastructures’ team in our Lisbon Service ... Familiarity with Azure (desirable); Fluent English language skills, both written and verbal; Excellent customer

Data entry agents come from various backgrounds including data entry, telemarketing, customer service ... Earn at Home Panelist Program - Client Service Agent - Data Entry Clerk - Work from Home & Part Time ... person who is self-motivated and comfortable working on your own from home, enjoys tasks such as email customer

Responsibilities: Issuing customer invoices Ensure the collection of customer invoices and allocation ... challenge of making EV charging simpler, readily available, and integrated with diverse retail and service ... to meet the multiple deadlines; Ability to build strong working relationships with colleagues and service ... and maintain accurate records of all financial transactions Management of the customer and supplier ... Ensure reconciliation of supplier and customer current accounts Recording payroll Perform bank reconciliations