2237 customer service English-speaking jobs in Lisbon

service; Availability for rotating shifts and weekends (shopping center schedules).   ... or using nicotine products; Ensure end-to-end personalized sales, offering outstanding after-sales service ... As part of this team, you will shape the customer journey—from acquisition and conversion through to ... ; Provide exceptional customer care, including diagnostics, returns, and product replacements, in line ... with IQOS consumer-centric principles; Achieve defined KPI targets (e.g., customer satisfaction scores

Service, and Marketing to understand our business strategy and translate those needs into EPICS and ... teams Operating as part of an extended Product Management Team, usually reporting to a Business or Service ... experienced with SAFe Implementing strategies to minimize operations work through quality delivery, self-service ... You represent the business stakeholders and are the voice of the customer. ... You are responsible for driving customer engagement, maximizing the value of the product capabilities

You have a track record of implementing solutions that reduce manual work or improve service efficiency ... PLUS: experience in Fintech or any operational environment involving verification, onboarding, or service ... Create and deploy AI-powered assistants or automations to support customer operations throughout the ... Experiment with new AI capabilities to improve turnaround time, efficiency, and customer satisfaction ... If you're passionate about using AI to solve real-world operational challenges and improve the customer

Drive service improvement plans (SIPs), QoS initiatives, and continuous service optimisation. ... Responsibilities: Manage end-to-end Service Ownership for Network Services, ensuring quality of service ... We are looking for a Service Delivery Management Officer for this project! ... Strong expertise in Service Ownership within large-scale network environments, aligned with ITIL best ... Manage vendors and service providers, including governance, performance monitoring, and cost efficiency

Strong hands-on experience with Azure Kubernetes Service (AKS). ... offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POCs, ... presence, we have over 200 employees who share our DNA, and we position ourselves in the market with three service ... Deploy, configure, and manage Azure Kubernetes Service (AKS) clusters for containerized workloads.

chaotic world of customer service. ... You can juggle customer escalations, product changes, and service issues while managing related communication ... Step in during service incidents to coordinate communications and tasks between our Operations, Development ... , and Incident Management teams, as well as the customer. ... , and communicate effectively to provide the best possible customer experience.

Profile: English level C1/C2 (mandatory); Minimum of 12 months' experience in customer service ... Customer Support Specialist – Irish Market (Lisbon) We are recruiting Customer Support Specialists to ... Responsibilities: Act as first point of contact for customers via chat, phone, and email; Handle customer ... or in banking, finance, or insurance; Strong communication skills, empathy, and customer focus; Ability

Work with Customer Success & Support (global) to align methodologies and ensure best-in-class service ... partner enablement, after-sales service, account growth, and relationship management. ... Oversee deployment, partner onboarding, training, usage monitoring, and service quality. ... Experienced in leading both sales and customer success roles. ... As the vertical grows, you will build and lead the B2B Customer Success & Support team, responsible for

contract renewals and plays a key role in securing recurring revenue and long-term customer relationships ... will have:- Experience in a renewals, customer success, sales operations, or commercial role - Experience ... build solutions that grow with their business.The Renewals Specialist owns the end-to-end management of customer ... - Structured, reliable, and outcome-oriented working styleRole and Responsibilities- Own and manage customer ... telecom or technology-driven B2B environments is an advantageKey skills & Competencies- Experience in customer

We are looking for a Service Delivery Management Officer for this project! ... with ServiceNow for service management, reporting and governance What do we offer? ... Responsibilities: Own and manage end-to-end service quality for Network Products, ensuring availability ... Strong understanding of ITIL processes, particularly Incident, Problem and Change Management Service ... ownership mindset with a focus on Quality of Service (QoS) and continuous improvement Experience working

Attend in-person meetings with clients to analyze, troubleshoot, and diagnose problems Service as a ... Provide input on product and service-related enhancement requests back to Engineering, Product Management ... Provide high-quality customer engineering assistance that results in high customer satisfaction. ... They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer ... Proactively communicate to avoid escalations and negative customer satisfaction.

About You Experience & Skills Required Skills Highly responsive, service service-oriented individual ... global organization, including flexibility in adjusting priorities and work hours/availability to meet customer

service. ... You support our team as Customer and Marketing development (F/M/D) Responsibilities Identify customer ... Logistics, Marketing, Finance, KAM, retailers, and third‑party merchandising companies to ensure optimal customer

Translate business goals into measurable KPIs tied to revenue retention, service delivery, and customer ... Job Title: Customer Revenue Operations Lead (Professional Services and Customer Retention) Department ... the Chief Customer Officer. ... Key Responsibilities: Customer Office Performance Enablement Act as a strategic advisor to Customer ... across Consulting (Professional Services) and Customer Success teams.

Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Advise the customer on network evolution and identify up-scope opportunities within the project. ... Your Role Customer Technical Project Manager (CTPM) is responsible for leading and managing the end-to-end ... all project phases — from pre-sales and technical design through integration, validation, and final customer

Lead technical delivery for complex Core Network projects. Coordinate teams and contribute to presales activities. Design, implement, and manage Core Network solutions and subscriber data migrations.

Long Description Customer Technical Project Manager (CTPM) – Telecom Core We are looking for a Customer

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

Customer Operations Analyst will define, manage, and optimize processes for ML B2C contracting activities in Portugal, focusing on energy products and services. The role involves collaboration with various teams to ensure efficient execution and continuous improvement.

What You'll Do Manage and grow a portfolio of SMB and mid-market customer accounts. ... What We're Looking For 3+ years of Customer Success, Account Management, or other client-facing  ... Gather customer feedback on product experience and production processes and share insights with Product ...  centricity - has an affinity to always start their train of thought or analysis with the customer' ... ;s perspective, bias towards talking to the customer to understand them Results-driven - focuses on