1724 customer service English-speaking jobs in Lisbon

worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. ... Overview Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Aircall's mission is to ensure that every conversation - whether with a customer, prospect, or partner ... , cross-functional product initiatives , and monitored their impact on reliability, performance, or customer

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service

leadership.Act as a key liaison between customers, dealers, and internal stakeholders to ensure consistent service ... , issue resolution, and customer satisfaction.Maintain accurate account information, activity updates ... partners closely with Global Alliance Managers and regional teams to deliver consistent, high-quality customer ... familiarity with PowerBI and sales enablement tools is a plus.Fluent in English (written and spoken).Customer-centric

Financial Services (preferably in a Shared Service environment).Strong MS Office skills, particularly ... You can look forward to these exciting tasks:Manage a portfolio of customer accounts and perform daily ... invoice disputes and support clean account reconciliation.Ensure accurate posting and reconciliation of customer ... Finance, or a related field.3–5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer

Workers And Position Our Offer According To 3 Lines Of Service.Strategy: Outsourcing, NeXel, Team as a Service

Service, Customer Success & Admin Teams.We are therefore looking for someone who enjoys selling in a ... Success Managers to make sure that our customers remain happy;Voicing customer concerns towards each ... rely on us to solve for increase complexity in digital lead generation: our success depends on our customer ... Sales department is at the heart of the company and therefore closely involved with our Marketing, Customer ... existing clients to expand into new markets/categories;Work together with the Sales Assistants Team and Customer

experience improvements Contribute to customer experience strategies and initiatives that elevate service ... The RoleAs a Customer Support Specialist, you will act as the voice of Air Apps for our global customer ... This role sits at the intersection of customer experience, product feedback, and operational excellence ... This role also involves monitoring customer satisfaction, analyzing trends, and helping shape strategies ... and product issues with clear documentation and actionable insights Generate and manage reports on customer

reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements ... to take initiative and ownership with focus on continuous improvementDemonstrated ability to foster customer ... This position is responsible for building and maintaining client relationships, meeting service level ... implement any corrective actions needed to meet operational performanceAnalyze and maintain all Client Service ... service disposition and sense of professionalism for self and teamWillingness to work a flexible scheduleCareer

service inquiries, and resolving technical issues.Sales Development:Actively engage in identifying new ... Your primary objective will be to resolve customer issues and enhance satisfaction through comprehensive ... Support:Provide frontline assistance to advertisers and agencies by addressing post-sales requests, customer ... Intensive Training Program:Participate in a rigorous 12-day training course covering product expertise, customer ... recommendations.Collaboration:Partner with a team of experienced account managers to qualify business leads and increase customer

At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... enhance your employee experienceAdditional Information About us:We are a globally leading mobility service

training, coaching, evaluating and hiringLead and coach the team towards achieving exceptional guest service ... service environmentCapable of producing a consistent product in a timely mannerStrong training and communication ... serviceProficient in general computer knowledgeA true desire to exceed guest expectations in a fast‐paced customer ... communication, organization and relationship skillsExperience with training, basic financial management and customer

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

weekly forecasts accurately and ensure timely, clear information flow within the team.Utilize CRM and Service ... business opportunities, and collaborating with Territory Sales Engineers (TSEs) to deliver exceptional customer ... agreements.Conduct product demonstrations, assess applications, and deliver on-site solutions to address customer ... post‐sales support, providing technical guidance, application evaluations, and training to enhance the customer

needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct ... and renewals while leveraging technical expertise with a strategic business mindset to build strong customer ... -4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company ... (must).Excellent verbal and written communication skills with strong customer‐facing abilities, including ... long‐term success.Identify upsell and expansion opportunities by aligning product capabilities with customer

environment you have been looking for.Responsibilities:Provide application and operational support to ensure service ... Shell/Bash and/or PythonStrong troubleshooting and analytical skillsAbility to work in critical and service-oriented ... continuityManage monitoring systems and alarm handling processesDevelop tools and automation solutions to improve service

Meet Siena Siena is the first intelligence layer for customer experience. ... thrive here are curious, customer‐obsessed, and take ownership without being asked. ... Your code will power millions of monthly customer interactions across global brands, where reliability ... media interactions.Siena doesn't just automate support; it powers shopping agents, builds persistent customer ... We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from

You will lead the quality team at customer locations, prepare and support customer audits, monitor customer ... quality topics from the customer. ... locations and accompany customer auditors in terms of customer auditsCustomer representative for all ... for setting quality objectives and follow up on customer scorecards (access to customer portal)YOUR ... environmentStrong exposure to customer audits, certifications, quality standards, and customer‐specific

everything we do.What We're Looking ForStrong written and verbal communication skills.Experience in customer ... handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service ... service—ideally in travel, tourism, or hospitality.High attention to detail with strong organizational

us.Talkdesk has been recognized as a Leader in the Gartner Magic QuadrantTM for Contact Center as a Service ... world trust Talkdesk to deliver a better way to great experiences.Our Engineering teams follow a micro-service ... Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's ... Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy ... At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible

five-star hospitality, luxury hotel, or yachting background who can seamlessly translate world-class service ... problem-solving skills Proactive and intuitive, always several steps ahead Polished, discreet, and service-focused ... consistently reflects the standards of a five-star luxury hotel This is a rare opportunity for a driven and service-oriented