2235 customer service English-speaking jobs in Lisbon

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... qualifications Concentrix is a great match if you: Have a high level of English (C2) Have previous customer

Job Title: Technical Service Manager Location: Lisbon or Aveiro, Portugal Work Regime: Full-time ... & Onsite (Onsite for the first 6 months) Overview / Summary: We are looking for a Technical Service ... role involves managing technical operations and projects, coordinating technical teams, and ensuring service

We are looking for a Service Delivery Management (Network) a Hybrid project in Lisbon. ... Key Responsibilities Manage QoS and Service Ownership for Network products Ensure availability, ... Improvement initiatives Develop and transform new and existing Network services Produce service ... of Incident, Problem & Change Management (IPC) processes Lead continuous improvement plans and Service ... teams and strategic stakeholders Provide support for critical incident escalations Ensure global service

•  7+ years of experience in IT service management, service desk, or end user support functions ... This role goes well beyond day-to-day service desk operations. ... service desk setup, redesign, or major transformation activities. ... Specifically, end-user computing, collaboration tools, service desk, and support systems. ... We are therefore seeking a Manager Service Desk, a senior leader who can define the vision for modern

technology capabilities to optimize efficiency: Identifiy preferred infrastructure suppliers (e.g., field service

Customer-focused mindset with a commitment to service excellence. ... service catalogues, ensuring clear documentation of all supported services Drive service improvement ... delivery or service management roles. ... Experience with service monitoring and management tools. ... A glimpse in your role:   As an IT Service Delivery Manager for Customs and Refund Solutions, you will

attitude focused on Customer Expectations & Needs understanding Deliverable-driven, able to work with ... delivery, service level management, solution performance, product/service planning, component integration ... Knowledge of Coupa, Splunk and ServiceNow software would be a plus Full mastery of Google Suite Strong customer-oriented ... As a Service Delivery Manager, you are accountable for the End to End Services and associated Contracts ... Your main tasks and responsibilities will include to: Define the Service and Product Lines descriptions

Service (QoS) and Service Ownership for Network Products. ... quality of service initiatives. ... You are adept at managing service budgets and driving cost efficiencies. ... Govern third-party vendors and suppliers and deliver service reporting for Network products. ... As a Service Delivery Management Officer at Ivy Partners, you will: Manage all aspects of Quality of

experience, with a strong focus on service quality and customer satisfaction; Act as the customer' ... levels of performance, reliability and customer satisfaction across the services delivered. ... Quality Management professional, with a strong customer-oriented mindset and the ability to ensure high ... SLAs, managing critical incidents and driving continuous improvement initiatives, acting as the customer ... customers, translating technical concepts into clear and accessible language; Continuously monitor the customer

Build a global servicing network from scratch, with a direct impact on cost, efficiency, and customer ... Commercial acumen and ability to negotiate with international service providers. ... Own the sourcing and procurement of external service providers and set up after sales services, ensuring ... Lead implementation and onboarding of new service partners, ensuring full integration into Indie Campers

We are in search of a Field Service Coordinator - UK, to join our innovative team as our new #bloqstar ... What you'll be doing:  Provide a highly responsive field service coordination;  Ensure clear ... Perform post-mortems on exceptional cases and provide reports to build learning and help improve our service ... tasks fail due to operational or technical issues and take ownership of the successful delivery of the service

Have experience in customer service, sales, or customer research (preferred) If you feel you don' ... Have basic analytical skills to understand complex data and generate customer-focused insights. ... Record Partner and Customer engagements in the sales tools, update internal databases and report on the ... Advise existing Customers and Partners on recommended support service options. ... Maintenance of high-quality customers' contact database with frequent updates on digital and direct customer

Management; Strong background in IT Service related industry and with ITIL Service Management Certificate ... Main Tasks And Responsibilities Noesis is looking for candidates with the following profile: As Service ... (or equivalent); Proven ability to manage incidents, problems, changes, and drive service improvements ... Requirements Degree in Computer Science or similar; Minimum of 6 years of expertise in Service Delivery ... Governance with stakeholders, including SLA/KPI reviews and action plans; Lead continuous QoS (Quality of Service

Produce service reports. ... As a Service Delivery Management Lead at Ivy Partners, you will be required to: Lead the rollout of ... You demonstrate expert knowledge of Service Delivery processes and business characteristics. ... the Windows Edition V2 and ensure the quality of service (QoS) for this product, as well as maintain ... You are ITIL Service Management Certificate Qualified (or possess an equivalent certification).

Location: Ferring Service Center Portugal ... Proven experience in service and supplier management. ... Managing relationships with key security vendors and service providers. ... Ferring+You As an Information Security Service & Project Manager , you will be the link between security

Strong communication with customers and business partners in the process in multiple languages with customer

Customer Service & Order Management Support the customer order management team in ensuring products ... Over 12 months, you'll rotate through two critical functions: Lifecycle Management and Customer Service ... Location: Ferring Service Center Portugal ... Bridge between Ferring operations, customer needs and lifecycle initiatives. ... We are a customer centric organization and we offer an empowering, entrepreneurial culture – and a place

bond with clients by making them feel the experience is truly about them •    Deal effectively with customer ... Experience in structured Fashion Luxury/Retail •    Companies is a plus; •    Passionate in Retail , Client service

service skills; – Professional appearance and attitude; – Good computer skills; – Exemplary verbal ... Do you enjoy teamwork, excel in customer communication and problem-solving? ... Receptionist – Front Office Our Front Office teams represent the Martinhal brand and lifestyle in all customer ... experience in 4 and 5 star hotels (minimum 2 years); – Fluency in English is essential; – Exceptional customer

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Personality: Independent, structured, and customer-focused approach; Able to work effectively under