2617 customer service English-speaking jobs in Lisbon

service attitude • Possess customer service or tele-sales experience, ideally in the logistics/mobility ... Follow up frequently with the customer to meet service expectations 12. ... Establish and maintain a strong relationship with the customer 5. ... Ensure customer is reassured, understands the move process and custom formalities 11. ... Determine the customers’ needs and have the responsibility to match these needs with the company’s service

service processes and a solid understanding of how voicebots can enhance and scale customer support ... This is a role for someone analytical and customer-focused — comfortable both in data and in conversation ... Ability to gather, analyse, and document business requirements, customer needs, and performance metrics ... Chat & Voicebot team, taking ownership of voicebot and chatbot solutions in a Telco environment where customer ... technologies, UX design for conversational interfaces, and industry best practices Experience with customer

setting Good understanding of business process improvements Good interpersonal cooperation skills and a customer ... Service > Service Delivery > Contract Management. ... Service Administrative Support – Lisboa, P11, PT This full-time on-site position offers great opportunities ... MED Service Administrative Support team (SAS) is part of the Global Capacity Center (GCC), and is responsible ... Responsibilities Interface with Service Sales Teams in the MED region Ensure an efficient flow of information

a Car Renting Service. ... Service experience (preferred). ... As a Customer Support Agent, your role involves providing exceptional customer support for one of Europe's ... Key Responsibilities: Deliver excellent personalized service and assist sellers through communication ... We are offering a great work experience, onsite, in Lisbon, for a role as a Customer Support Agent for

This role is 70–80% hands‐on, ensuring smooth operational flow, strong customer service, accurate documentation ... vital role in delivering this mission locally by ensuring high‐quality rental operations, seamless service ... coordination, and a consistent, customer‐centric experience. ... the on‐site leader, the City Lead drives operational excellence, team performance, and the overall customer ... operational needs. 2–4 years of experience in fast‐paced operations, logistics, rental, hospitality, or customer‐facing

service. ... You will also be responsible for building strong relationships with clients and ensuring excellent customer ... sales team to achieve company sales targets Develop strategic plans to increase sales and expand the customer ... competitor activities to identify potential business opportunities Conduct market research to understand customer ... relationships with potential clients Build and maintain strong relationships with existing clients to ensure customer

Service Desk support is also expected for certain customers. ... Job Description You are part of the Managed Services Operations 1st Level Team and you are our main customer ... recording of the performed checks; Works in close collaboration with the colleagues to ensure that service ... delivery to the customer is of the highest standard; Works in accordance with Managed Services Operations

Customer‐focused with a commitment to delivering high‐quality IT support. ... Act as a point of escalation for complex technical issues and customer concerns. ... Provide training and development opportunities for team members to enhance their technical skills and customer ... Service Desk operations. ... service capabilities.

Launch and operate your own service platform under your brand. Shrubi provides the platform, team, and support. Earn from day one with a 90% profit share. No coding or backend development required.

Our Service & Partner Management team intends to recruit a Service Management Senior Specialist. ... Services (GBS) service catalogue Analyse data and identify performance deviations Keep the service catalogue ... What you will do: Monitor service performance and ensure compliance with SLAs within the Global Business ... updated and aligned with the operating model Drive service management governance rituals and follow-up ... skills and stakeholder management ability Fluency in English (mandatory) Experience and/or interest in Service

strategic strengthening of its teams and the promotion of its business, we are recruiting a Senior FLM Service ... capabilities to optimize efficiency: You will identifiy preferred infrastructure suppliers (e.g., field service

Ideally experience in service administration, or similar functions. ... Cycle Service environment, with a strong focus on software‐related topics. ... Contribute to the stabilization and continuous improvement of service delivery processes. ... Drive customer satisfaction through transparent and proactive communication. ... Service Delivery Coordinator (AutoStore) – Lisbon You live in Greater Lisbon and are invited to be one

Customer‐oriented mindset with strong problem‐solving and analytical skills. ... Log, track, and manage incidents and service requests according to ITSM processes. ... Participate in shift‐based schedules to ensure coverage and continuity of service. ... Requirements Proven experience in Service Desk, Help Desk, or end‐user support roles. ... Service Desk Analyst Location: Lisbon, Portugal Work model: Full-time, Hybrid (3x office per week) Mozaydo

Support, Customer Success, Service Operations, or a similar customer‐facing environment Previous experience ... Customer Support Team Lead Department: Customer Support Location: Lisbon Contract Type: Permanent Language ... Your North Star: Our Customer Support Team Lead is the direct manager to Customer Support Consultants ... to improve the overall customer experience Act as an escalation point for complex customer situations ... They are accountable for team performance against our predefined Performance Framework, service levels

Required Skills & Experience 4+ years experience in Customer Support, Customer Success, Service Operations ... Your North Star The Customer Support Team Lead is the direct manager to Customer Support Consultants ... to improve the overall customer experience Act as an escalation point for complex customer situations ... They are accountable for team performance against our predefined Performance Framework, service levels ... Retention and Service Recovery Account for the delivery, quality, and consistency of support provided

Logistics (Customer Service) Contracting Department Minimum Skills & Capabilities: Focus on results ... considering the customer needs. ... Check the service level offered by the different departments of the Company assigned centers reducing ... Internal Networking/Key relationships: Key Account Manager Area Manager Business Unit Technical Service ... Coordinate installations, interacting with the different departments involved (Logistics, Technical Service

The Service Enablement Manager sits within the Service Delivery team, reporting to the Service Delivery ... Manage and maintain ITSM processes including service catalogue, knowledge management, and continual service ... Essential 8+ years in a service management, service delivery, or technical operations role within a fintech ... Monitor service health across Kubernetes‐hosted environments, working with SRE and platform teams to ... Develop and maintain service documentation, runbooks, and enablement materials that support internal

in Engineering, Business Administration, or related field 6+ years in project/service management 4+ ... Role Senior Project / Service Manager Location Hybrid, Lisbon, Portugal Required Skills Bachelor's degree

the highest quality service. ... Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering

Junior Accountant provides accounting and finance support, including journal entries, account reconciliations, and financial reporting. Collaborates with cross-functional teams and ensures compliance with internal controls.