2595 customer service English-speaking jobs in Lisbon

Strong customer focus and understanding of customer needs. ... Maintenance Service Contracts Project Manager Lisboa Job Description: As a Maintenance Service Contracts ... Analyze customer requirements and RFQs to understand objectives, scope, timelines, negotiation points ... Project Manager, you will coordinate activities related to Long Term Service Agreements at Power Plants ... You will lead communication with customers and execute service contracts to ensure we meet their needs

looking for a DevOps to join our team in a project for one of our clients in the Automotive Industry.The service ... practices and tools.To achieve this, our client expects the following competencies to be available at the service

Aptitude for customer satisfaction and continuous improvement of service and processes. ... What we are looking for in you: Previous experience in Customer Service roles in commercial companies ... customer requests. ... Managing of Work Orders that are submitted through Service Max in order to have them integrated in SAP ... Complaints management registering all Service Complaints in Sales Cloud and making sure that all actions

Aptitude for customer satisfaction and continuous improvement of service and processes. ... What we are looking for in you: Previous experience in Customer Service roles in commercial companies ... customer requests. ... Managing of Work Orders that are submitted through Service Max in order to have them integrated in SAP ... Complaints management registering all Service Complaints in Sales Cloud and making sure that all actions

Supervise and train staff to provide excellent customer service. ... service. ... Address customer inquiries and complaints professionally and effectively. ... Help develop and implement strategies to improve sales and customer satisfaction. ... We pride ourselves on our commitment to quality, service, and the satisfaction of our guests.

Continuous Service Improvement: Contribute to reducing the backlog and enhancing service quality through ... Service Requests: Handle complex or industrialized service requests, ensuring they are resolved effectively ... Experience in continuous service improvement, problem monitoring, and resolution. ... Ability to write clear, actionable procedures for incident and service request management. ... Procedure Development: Write procedures for incidents and service requests to enable execution by level

Experience managing service and/or operational level agreements with strong customer service, interpersonal ... Exceptional customer service and confident communication skills, customizing your interaction to the ... service to the customer whilst demonstrating excellent levels of technical skill to resolve issues accurately ... Empowering customers by promoting Knowledge base and self-service. ... individual customer personalities and contexts.

Description: Noesis is looking for candidates with the following profile: Act as the overall owner of Monitoring services, ensuring their reliability, availability, quality, establishing and enforcing operational processes and procedures for effective use of monitoring tools. Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or related fields.

Demonstrable experience managing Service regions at the time of applying for the position. ... Descrição Carry out monitoring and control of the Income Statements, Working Capital, and Service Stock ... Carry out the audit of the service provided and lead continuous improvement initiatives within your Area ... Provide support to other Departments, coordinating at all times with the rest of Service and Sales teams ... Maintain contact with customers, in all aspects related to Service Classic, for all Safety segments operating

To be primary point of contact for the customer and ensure that the contracted scope of service is delivered ... high-profile customer's web site. ... 's service. ... Our expertise spans the entire customer journey, offering deep insights in communications, commerce, ... priorities and delivery Ensure changes, releases, patches or upgrades to customer production environments

driven mindset Customer-orientated with good level of problem-solving skills Ability to interact with ... Key responsibilities of Service Owner: Service Ownership Ensure that the vision and strategic direction ... The Provisioning Service Owner is accountable for service offer definition, design, performance, improvements ... Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation ... most efficient and compliant way Contribute to Group policy and compliance rules definition Define Service

Surveys – Maintains Support Center surveys to ensure customer satisfaction is high and employee experience ... About you: Experience in Service Now. ... Shared Services Service Management experience (preferred). ... HR Service Management Lead Locations: Lisbon, Portugal Time Type: Full time Posted On: Posted 6 Days ... Service Level Agreements - Develop and maintain SLAs for the global support centers.

Service Management Experience. Thorough understanding of Digital & Tech strategies. ... Job Description Responsibilities Owns a small portfolio and all operational 24/7 Service Management activities ... focus, are the Critical applications to ensure they are managed effectively by providing best-in-class Service ... Partners / Product Owner community to be seen as a critical partner and point of escalation for all service

Academic Background in Information Technologies or relevant previous experience in Application Support/Service

Service Management Experience. Thorough understanding of Digital & Tech strategies. ... Responsibilities Owns a small portfolio and all operational 24/7 Service Management activities applications ... focus, are the Critical applications to ensure they are managed effectively by providing best-in-class Service ... Partners / Product Owner community to be seen as a critical partner and point of escalation for all service

To be primary point of contact for the customer and ensure that the contracted scope of service is delivered ... culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer ... Implement continual improvement activities on client services Baselines and drives customer satisfaction ... and communications are managed in line with documented contract standards Develop and maintain good customer ... and delivery Ensure changes, releases, patches or upgrades to customer production environments are managed

customized solutions within the Salesforce Service Cloud platform. ... MAIN PURPOSE  Richemont is looking for a talented Salesforce Service Cloud Developer to help support ... The Salesforce Service Cloud Developer be part of the Richemont LNR (Luxury New Retail) Technology Client ... As a Salesforce Service Cloud Developer, you will be responsible for designing, developing, and implementing ... gather and analyze business requirements and translate them into technical solutions within Salesforce Service

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Experience with IT service management tools such as ServiceNow, Zendesk, BMC Remedy, or JIRA Service ... Monitor mapping of customer business issues and develop appropriate solutions. ... Minimum of 3+ years of experience in ITIL Service Management or ITIL-related fields.

Besides the process and technology mix, the team also secures the service directly to the customer through ... Customer centric. Solution & value oriented. ... their Service Delivery Management team. ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... The Global Business and Service Operations (GBSO) organization is now in charge of running/operating

Besides the process and technology mix, the team also secures the service directly to the customer through ... their Service Delivery Management team. ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... skills with the ability to explain complex concepts in simpler language Strong problem-solving skills Customer-centric ... The Global Business and Service Operations (GBSO) organization is now in charge of running/operating