2049 customer service English-speaking jobs in Lisbon

chaotic world of customer service. ... As a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility ... Join us on an exciting journey as we build our very first Scaled Customer Success team in Lisbon! ... You’ll help forecast and mitigate risk, ensuring growth, and drive customer satisfaction. ... Your background: You have 3+ years experience working in Customer Success or Account Management.

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

the CRM service strategy and roadmap based on aligned priorities Design and sustain the service operating ... You will play a pivotal role in supporting IMS to drive its service roadmap through: Design and deploy ... , scope of work, high-level plan, governance, risks Anticipate innovation opportunities and define service ... Build CRM Service capabilities globally and in Centers (training, expanding geographically and sub-services ... roadmap Drive service pilots, measuring success criteria, promoting success story and launch communication

customized solutions within the Salesforce Service Cloud platform. ... MAIN PURPOSE  Richemont is looking for a talented Salesforce Service Cloud Developer to help support ... The Salesforce Service Cloud Developer be part of the Richemont LNR (Luxury New Retail) Technology Client ... As a Salesforce Service Cloud Developer, you will be responsible for designing, developing, and implementing ... gather and analyze business requirements and translate them into technical solutions within Salesforce Service

service and external customer satisfaction Support of commercial and supply chain colleagues and making ... ) Support the creation of relevant KPI’s and ensuring the cost effectiveness of customer service order ... service and experience of overcoming obstacles to meet customer demands Good team player and remains ... requests in line with an agreed Customer Service Policy via email, phone and in person (including copackers ... to external and internal customers Continuous Improvement of processes around the customer service department

the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer ... Customer Services is an integral part of Nasdaq’s growth and success. ... This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume ... Delivery and Research & Development and Calypso Cloud Team.Work directly with the customer project team ... business while offering intense and excellent career development opportunities.Team and Role OverviewThe Customer

Category Manager Customer Marketing Category Manager Customer Marketing Apply remote type Hybrid locations ... ecommerce: Assortment: define the right priority list by channel and ensure the right approach by customer ... requisition id Essity248912 About the Role We are looking for a Category Manager to join our Consumer Goods Customer ... in Business Administration, Marketing or similar. 2-3 years experience in FMCG (Shopper Marketing, Customer ... Manage the implementation of specific customer initiatives (i.e. display waves, ecommerce exclusive promotions

Preferred Qualifications: Strong customer service, communication, and interpersonal skills. ... Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every ... customer experience and drive Microsoft Product Improvement. ... Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization ... is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience

delivery and customer success teams; Scopes and closes customer change orders as required during project ... We are in Business for People, empowering people in service organizations with innovative Enterprise ... , Education, Support and Customer Experience. ... knowledge gaps and opportunities for Unit4 product or service expansion and enhancement. ... growth – a remit spanning all Unit4’s high-value offerings within Professional Services, Service Delivery

Maintain a manageable customer list, while focusing on selling the entire dealership (i.e., parts service ... service. ... service skills Excellent computer skills Candidates must have valid work authorization and be able to ... Accountable for timely follow up on each sale to ensure customer satisfaction. ... develop long-term partnerships with our customers to build solutions within an assigned territory and customer

Requirements Non-negotiable: Fluent in German or Dutch Has 2+ years' experience in a service-oriented ... escalations, and contribute to our knowledge base, ensuring our team is equipped to deliver outstanding service ... The Senior Customer Support Consultant (SCSC) is crucial in elevating our customer support quality and ... ensuring the seamless operation of our customer support team. ... Title: Senior Customer Support Consultant Type: Fulltime Terms: Onsite Location: Only considering

service related role; Flexible and quick learner; Able to adapt to continuously evolving SMB needs to ... clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service ... as a Customer Delight Representative for Social Media? ... Customer Delight for Social Media – French speaker Are you a native French speaker looking for a job ... Ensure customer satisfaction by representing one of the world’s most recognizable companies.

excellence, CRM, customer interaction automation and self-service products.You will run validation of ... service runs smoothly.You will make independent decisions that are within your field of work .You will ... service automation and optimization projects by improving processes or enhancing IT systems.Your goal ... Other languages are an advantage.You are passionate about customer satisfaction and driving NPS.You are ... co-create strategies and implement improvements in CSAT and NPS for multiple markets.You will drive customer

Service role, ideally within the Consumer Durables industry. ... and compliance process is followed The Profile You have at least 1 year experience within a Customer ... opportunities The Job Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer ... popular social media platform Audit of content received and sharing for Social Media Upload Ensure service ... adherence to the accuracy guidelines as laid down by the client Ensuring to protect the data of the customer

a Human Resources, Recruitment and Training company offering a complete and comprehensive placement service ... and compliance process is followedIdeal ProfileYou have at least 1 year experience within a Customer ... Service role, ideally within the Consumer Durables industry.You are a strong networker & relationship ... a popular social media platformAudit of content received and sharing for Social Media UploadEnsure service ... adherence to the accuracy guidelines as laid down by the clientEnsuring to protect the data of the customer

needs and objectives.Tailor content and communication style to service a variety of stakeholders from ... If you are someone who has the ability to drive strong customer satisfaction scores, retain the customer ... In this role you will strive to improve customer satisfaction by understanding customer’s novel business ... base from various industriesConduct customer calls via web-based video software utilizing the camera ... for their business needs to keep cross functional teams abreast of changing market needs and customer

requirements.Ideal ProfileMust have EU Passport/ or residence card.You have at least 1 year experience within a Customer ... a Human Resources, Recruitment and Training company offering a complete and comprehensive placement service ... Service or Sales / Relationship Manager role, ideally within the Ecommerce / Marketplaces, Electronics ... achieve sales targets and business objectives.Developing strong internal relationships to optimise service

Services and Product organizations, partnering with these teams to deliver the best possible solution(s) & service ... and ‘customer first’ culture. ... Sales and Customer Success organization. ... Our Customer Success Executives take proactive and strategic approach, ensuring customer satisfaction ... Customer Expansion and Retention: Drive the customer upgrade campaigns by identifying, qualifying, and

Proven experience in a customer support or customer service role, with at least 2 years of experience ... Support Specialists, ensuring exceptional service delivery and customer satisfaction. ... service delivery. ... and service delivery. ... Manage the queue of tickets, prioritising tasks and allocating resources effectively to meet service

Job DescriptionResponsbilitiesOwns a small portfolio and all operational 24/7 Service Management activities ... focus, are the Critical applications to ensure they are managed effectively by providing best-in-class Service ... Partners / Product Owner community to be seen as a critical partner and point of escalation for all service