1756 customer service English-speaking jobs in Lisbon

/balances) between Front Office and Back Office applicationsControl and validate the performance of customer ... service to the various banks (quarterly indicators, regular control, follow‐up of requests, among others ... indicators for all Operations departments (monthly) and for the sites (quarterly)Guarantee a quality customer ... that the quality of the Operations Department's production is monitored, including activities under service ... service, business support or middle office jobsKnowledge of banking activities and operations, in particular

a generalist for a variety of topics, you are equipped with broad knowledge to answer a variety of customer ... naturally understand software ecosystems and digitalizationAt least 2 years of experience in technical customer ... development teams to ensure complex technical issues are addressed efficiently.Monitor, screen and distribute customer

IT Field Service Technician needed for onsite technical support. Requires 1+ year experience, hardware maintenance knowledge, and proficiency in Windows, macOS, iOS, Android, TCP/IP, DNS, DHCP, and NAS. Strong communication, analytical, and problem-solving skills are essential.

that the quality of the Operations Department's production is monitored, including activities under service ... service, business support or middle office jobsKnowledge of banking activities and operationsKnowledge ... service to the various banks (quarterly indicators, regular control, follow-up of requests, among others ... /balances) between Front Office and Back Office applicationsControl and validate the performance of customer ... indicators for all Operations departments (monthly) and for the sites (quarterly)Guarantee a quality customer

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

services to clients and business stakeholders, maintaining high levels of performance, reliability, and customer ... reporting (nice to have);Knowledge of IT Service Management (ITSM) principles and ITIL (nice to have ... Conclusion Lifecycle also acts as the incubator for new lifecycle‐based service offerings within Conclusion ... Iberia.Role Overview The Junior Service & Project Delivery Manager is responsible for ensuring the effective ... major problems and minimize business impact;Identify risks and implement mitigation strategies;Drive service

Empowers employees to provide excellent customer service. ... Ensures employees understand customer service expectations and parameters. ... Managing Projects and PoliciesImplements the customer recognition/service program, communicating and ... Ensuring Exceptional Customer ServiceProvides services that are above and beyond for customer satisfaction ... Observes service behaviors of employees and provides feedback to individuals.

Service Delivery Manager – (English Speaking) – Lisbon (Hybrid) (Service Delivery Manager, Professional ... join a growing team where your work will have a direct impact on clients' business performance.As a Service ... expansion, our client is establishing several new locations and is looking for a passionate and skilled Service

throughout the customer journey. ... Customer‐centric mindset with a passion for delivering excellence and driving customer value. ... Develop Customer Success Plans that connect customer business goals with Finastra's value propositions ... Required Skills & Experience: Experience in a customer‐facing role such as consulting, customer success ... adoption, value realization, customer satisfaction, and long‐term retention.

Enterprise Customer Success Manager Location: Hybrid – Lisbon, Portugal Seniority: Senior / Principal ... (5–8 years) We're looking for an experienced Enterprise Customer Success Manager to own and drive success ... measurable value, adopt solutions effectively, and achieve their business goals throughout the full customer ... a book of enterprise customers, driving value, adoption, retention, and expansion Build and execute customer ... planning Engage senior stakeholders (Director level and above) as a trusted advisor Manage complex customer

Customer Support:10% weighting. 5. ... Delivering Results and Meeting Customer Expectations:Maintains a strong customer focus; consistently ... KPI – Change Governance Compliance:100%. 4.6 D06 – Customer Service SupportThe Contractor shall provide ... in service delivery. ... shall govern, monitor, and report service performance against agreed Service Level Agreements (SLAs)

operations, and enhance customer interactions through intelligent workflows and AI-driven assistance ... Understanding of AI-assisted service workflows and automated case handling within Salesforce Service ... with stakeholders to design AI-enabled support experiences that improve operational efficiency and customer ... gather requirements, design scalable solutions, and ensure Salesforce supports both operational and customer-facing ... Support the deployment and management of Agentforce AI agents within Salesforce Service Cloud.

Service etc.Provide clear communications to the customer on the usage of company products and ensure ... satisfaction within assigned territory.Ensure superior customer service and product use.Strive to meet ... qualifiedfor this position Spectrum Dynamics Medical is engaged in the development, manufacturing, sale and service ... follow‐up, getting leads and sending appropriate follow‐up correspondence.Work Hand in hand with the Field service ... Competitor activity along with market size, individual center development etc, for in depth market and customer

Are you driven by reaching targets and do you have a high sense of service mindedness? ... We are dedicated to delivering an exceptional service and uncompromised quality.

Global (English) Compliance Operational Consultant - Dynatrace and Service NowA professional is sought

Salesforce Developer w/Field Service (Lisbon) 4 days ago Be among the first 25 applicantsDirect message

Global Business Services (GBS)servicerepresentingaspecific areaof GBS (either functional or enterprise service ... relevant regulations and standards in all strategicactivities Long term strategic planningfor the service ... strategy Defining and delivering the communication plans, aligning with central GBS Communication team Service ... guidance to align GBSPAScapabilities with customer goals. ... This role requires a deep understanding of the holistic strategy of the customer, including pricing,

These roles span across HR service delivery, product management, content management, and regional HR ... support, ensuring employees and managers can access accurate, up-to-date HR information through self-service ... functional owner for HR Services, optimizing the platform's capabilities to enhance user experience and service ... ResponsibilitiesAssociate Director, HR Content & Channels:lead our HR Services knowledge strategy and self-service ... labor laws, and collaborate with HR Business Partners, Payroll, and Centers of Excellence to enhance HR service

rate, CSAT/NPS.Drive shift-left initiatives: stronger KB articles, improved macros, automation, self-service ... , and continuous improvement across global customer environments.WHAT AWAITS YOU AT IPTORProfessional ... training initiatives.Manage team rotas, shift schedules, on-call coverage, and holiday planning, ensuring service ... SUPPORT OUR GROWTH PLANS AS OUR NEXT APPLICATION SUPPORT CONSULTANT TEAM LEAD Lead and mature day-to-day customer ... support operations, ensuring SLA compliance, transparent incident handling, high-quality customer communications

rate, CSAT/NPS.Drive shift-left initiatives: stronger KB articles, improved macros, automation, self-service ... , and continuous improvement across global customer environments.WHAT AWAITS YOU AT IPTOR:Professional ... SUPPORT OUR GROWTH PLANSAS OUR NEXT APPLICATION SUPPORT CONSULTANT TEAM LEAD Lead and mature day-to-day customer ... training initiatives.Manage team rotas, shift schedules, on-call coverage, and holiday planning, ensuring service ... support operations, ensuring SLA compliance, transparent incident handling, high-quality customer communications