2594 customer service English-speaking jobs in Lisbon

Accelerate engagement with newly registered users, through onboarding, regular customer meetings, QBRs ... Fanaticism for customer success and satisfaction: we can only succeed with happy, healthy customers. ... Five years of experience in customer success or account management within B2B SaaS or in a well-established ... measurable success thanks to our unique all-in-one platform and drive a 100% QoQ utilization growth of the customer

orders according to customer requirements and Acolad standards. ... , productivity, volume per service and per language combination, number of complaints. ... Experience managing customer relationships. Autonomy, strong team spirit, and proactive attitude. ... Monitoring of Service Delivery related KPIs, e.g., adherence to deadlines, vendor costs, in-house costs ... Organisation and monitoring of overall workflow processes and timelines including service delivery (quote

will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer ... quality.Deep Understanding of Customer Relationships: A thorough understanding of Indie Campers' ... value proposition and the terms and conditions that govern customer relationships, ensuring that all ... understanding of Indie Campers' value proposition and the terms and conditions that define our customer ... specific capability of our operating model so that the main objectives of Operations: fleet availability, customer

any aspect of service. ... Proactively identify and implement CX improvements through regular reviews of service for this customer ... Deliver a formal status update regularly, reporting on all aspects of service that Zyte provides. ... Partner with teams such as Product, Support, Sales, Delivery in pursuit of delivering excellent service ... Ensure a consistent customer NPS resulting in successful retention of this customer.

service and confident communication skills, customising your interaction to the individual customer ... and/or operational level agreements with strong customer service, interpersonal and active listening ... service to the customer whilst demonstrating excellent levels of technical skill to resolve issues accurately ... help customers get set up and operational Empowering customers by promoting Knowledge base and self service ... Excellent teamwork skills Enthusiastic and a great attitude towards learning Experience managing service

Proven experience in a customer support or customer service role, with at least 2 years of experience ... Support Specialists, ensuring exceptional service delivery and customer satisfaction. ... service delivery. ... and service delivery. ... Manage the queue of tickets, prioritising tasks and allocating resources effectively to meet service

inquiries and providing support and direction to customers and resolving customer service issues in ... Your mission as a customer support agent is to support their activities offering the best quality service ... Your Role As a Customer Support Agent Answer to inbound calls and customer inquiries; Answering phone ... Cross Border Talents is recruiting English Customer Support Agents to work in Lisbon, Portugal. ... empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer

Maintain a manageable customer list, while focusing on selling the entire dealership (i.e., parts service ... service. ... service skills Excellent computer skills Candidates must have valid work authorization and be able to ... Accountable for timely follow up on each sale to ensure customer satisfaction. ... Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site.

Supervise and monitor the activities of reception ensuring quality customer service. ... Customer Service Supervise the overall functioning of the Reception, ensuring an efficient and effective ... Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction ... Display a proactive approach in implementing initiatives to provide improved service in all areas. ... Ensure seamless cooperation with all related departments to ensure appropriate service delivery standards

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. ... You request and follow up on efforts and measures to develop and continuously improve customer service ... service environment. ... department plays a critical role in selecting, contracting, and managing third-party vendors that handle customer ... COME AS YOU ARE: You have several years of experience in vendor management within a call center or customer

Experience: Previous experience in customer service is a plus. ... Customer Satisfaction: Ensure customers receive top-notch service, ending each conversation with satisfaction ... About the Company Pluxe is a Belgian company that is part of an international group specializing in service ... Customer Orientation : Always striving to satisfy our customers. ... Your Responsibilities Customer Support: Represent Pluxe, assisting customers with inquiries about passwords

customer or the quality of Tetra Pak service. ... The successful candidates will report to the Service Delivery Manager based in Spain (Seville). ... Tetra Pak Iberia has an opening in Portugal (Lisbon) for Future Talent: Service Engineer/Technicians ... Inform about any business opportunity discovered at the customer through the relevant channels. ... Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements.

Noesis is looking for candidates with the following profile: The Cloud Service Owner ensures that the

Noesis is looking for candidates with the following profile: The Cloud Service Owner ensures that the

strategy.Lead initiatives that drive service maturity levels and elevate customer experience.Implement ... portfolio roadmap, maturity path, and customer priorities.Employ analytics and data-driven methodologies ... transformation.Strong analytical skills, with experience using methods like Net Promoter Scores for customer ... service evolution. ... Director IT Service Strategy & Digital Service Transformation to ensure a cohesive digital service transformation

Passion for teaching and ensuring consistency in service delivery. ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... Ensure that these programs are engaging, practical, and aligned with the company’s service standards. ... will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer ... given to the customer and our local operations, tracking progress to ensure timely delivery within scope

What you need to be successful: Minimum 1 year working in BPO production or comparable customer service ... levels and costs; Assist in resolving serious customer complaints and escalated issues; Facilitates, ... times are in their seats to answer an accurately forecasted volume of incoming calls, at the desired service ... trends and historical data; Create strategic recommendations to improve productivity while balancing service

Previous experience working in a customer-facing environment would be beneficial. ... Service Engineers. ... Lead a regionalised team of 5 to 10 Field Service Engineers in day-to-day service activities. ... Extensive experience working with a field-based customer support team servicing high-tech security equipment ... Responsibilities In addition to the routine roles and responsibilities of the Field Service Engineer,

BGP experience at an ISP level both Corporate and Customer facing. ... Operation Escalations – Adv Ops, Service Delivery and Service Assurance support. ... This individual should have practical knowledge of managed services for customer network implementations ... A background supporting a service provider network is a plus. ... Prior extensive experience surrounding Ethernet and IP Service (Ethernet Private Line, Private LAN, Dedicated

IT Network Architect (m/f/d) Service Competence description The service to be provided is focused on ... designing, implementation, and operations of Networks, according with the customer needs and his IT infrastructure ... consultants with a skillset and experience covering: Proven skills and experience to keep track of customer ... To achieve this, our client expects the following competences to be available at the service provider ... knowledge about networking components such as routers, modems, adaptors, switches, and servers The service