2643 customer service English-speaking jobs in Lisbon

Must-Have Previous experience in Service Desk, Helpdesk, IT Support, or Systems Administration roles

Service > Service Delivery > Contract Management MED Service Administrative Support team (SAS) is part ... setting Good understanding of business process improvements Good interpersonal cooperation skills and a customer ... commercial cycle through the SAP system Recovery Management Prepare business reports based on the Service ... Responsibilities Interface with Service Sales Teams in the MED region Ensure an efficient flow of information

Service > Service Delivery > Contract Management MED Service Administrative Support team (SAS) is part ... setting Good understanding of business process improvements Good interpersonal cooperation skills and a customer ... commercial cycle through the SAP system Recovery Management Prepare business reports based on the Service ... Responsibilities Interface with Service Sales Teams in the MED region Ensure an efficient flow of information

The position has a direct impact on time‑to‑market, cost efficiency, and customer experience. ... interaction and cross‑service conflicts. ... Vodafone is transforming its home routers into intelligent service platforms capable of supporting solutions ... compatibility across multiple service agents coexisting on the same CPE; Provides hands‑on technical ... What you’ll do Technnical Service Integration Ownership: Own the technical integration of services across

The position has a direct impact on time-to-market, cost efficiency, and customer experience. ... ## Home E2E Service Integration ManagerLISBOA, PortugalApply NowFind out how well you match with this ... compatibility across multiple service agents coexisting on the same CPE;* Provides hands‐on technical ... Vodafone is transforming its home routers into intelligent service platforms capable of supporting solutions ... interaction and cross-service conflicts.## **Who you are*** Master’s or Bachelor’s Degree or technical

Customer-centric mindset with real empathy. ... You'll sit at the intersection of community, customer success, operations, and product, working directly ... hosts onto the platform and guide them through their first experience Provide responsive, thoughtful customer ... support and resolve issues end-to-end Onboarding & Coordination of Service Providers Help service providers ... growing AI-first startup where your work has direct, visible impact Exposure across operations, sales, customer

The Senior Consultant will work closely with clients to optimize processes across Sales, Customer Service ... Service, Marketing, Field Service) Collaborate with technical teams on integrations and custom developments ... SENIOR FUNCTIONAL CONSULTANT | DYNAMICS 365 CUSTOMER ENGAGEMENT & POWER PLATFORM – Oporto or Lisbon Ref ... SENIOR FUNCTIONAL CONSULTANT | DYNAMICS 365 CUSTOMER ENGAGEMENT & POWER PLATFORM – Oporto or Lisbon WHO ... , Marketing, and Field Service, ensure high-quality solution delivery, and support user adoption.

Develop customer journey maps, service blueprints, and experience frameworks. ... Knowledge of customer experience, service design, and digital transformation. ... Key Responsibilities Design and optimise customer and employee experiences across AI-enabled journeys ... You'll work at the intersection of business transformation, customer experience, and innovation, delivering ... Support the delivery of AI and GenAI use cases that improve customer outcomes and operational efficiency

The Service Maintenance & Operations (SMO) Lead is accountable for the effective delivery of Event, Request ... , and Incident Management , ensuring service quality, SLA compliance, and rapid issue resolution across ... Requirements Strong experience in IT service operations (Event, Incident, and Request Management). ... Promote continuous service improvement , including KPI optimization, ticket reduction, and automation ... Act as a primary escalation point for business stakeholders and vendors when service levels are at risk

service. ... ) Employment Type: Full-time Industry: Social Media / Digital Support / Customer Service What Were Looking ... About the job English-Speaking Customer Support Experts Cross Border Talents Is Hiring! ... English-Speaking Customer Support Experts On-site in Lisbon, Portugal Are you ready to take the next ... Position Overview Job Title: English-Speaking Customer Support Expert Location: Lisbon, Portugal (On-site

What is the customer experience (impact)? ... implement standards and drive implementation of resilient design Understand what happens if a downstream service ... complex system of services, products, applications, and contents that work together for a full E2E customer ... experience shows today’s implementations may have a negative impact) How do we tackle E2E resilience on a customer

Professional demeanor and strong customer service orientation. ... service and professionalism. ... Strong professionalism and customer-facing skills. ... Ability to work independently in customer-facing environments. ... Respond to critical incidents and service requests within agreed response times.

team that values customer satisfaction and professional growth.* Play a key role in enhancing the customer ... **Job Description****Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize ... is welcomed and treated with respect, providing an exceptional level of service from start to finish ... service skills and the ability to communicate professionally.* A sales-driven attitude with a focus ... .* Attention to detail and a commitment to providing accurate and timely service.* Be part of a dynamic

Seniority level Entry level Employment type Full-time Job function Sales, Customer Service, and Administrative ... service. ... Key Responsibilities Manage key accounts and provide a high level of customer care, anticipating clients ... service, telesales, and/or account management CRM proficiency experience a plus High levels of motivation ... innovative approach Sales training is preferred Natural attitude towards providing excellent quality service

The Senior Consultant will work closely with clients to optimize processes across Sales, Customer Service ... Service, Marketing, Field Service) Collaborate with technical teams on integrations and custom developments ... We are looking for a Senior Dynamics 365 CE Consultant to join our growing Customer Engagement team designing ... Dynamics 365 CE solutions aligned with business needs Configure and customize Dynamics 365 CE (Sales, Customer ... , Marketing, and Field Service, ensure high-quality solution delivery, and support user adoption.

Previous experience in customer service, ideally within the travel or hospitality sector. ... Proficiency with customer support and communication tools such as Gmail, Zendesk, Slack, and Salesforce ... cross-functional teams, providing insights and feedback to improve processes and enhance the overall customer ... Strong communication and interpersonal skills, with a focus on personalized service. ... queries to last-minute travel emergencies while maintaining a high standard of professionalism and service

, or customer success models Experience with automation, AI‐assisted service workflows, or self‐service ... , customer success, self‐service, and lifecycle experience. ... You'll support cross‐functional initiatives that improve onboarding, support, customer success, service ... Contribute to CX transformation initiatives tied to onboarding, time‐to‐value, service experience, automation ... Experience in fintech, spend management, B2B SaaS, or financial operations Familiarity with journey mapping, service

experience and embed a customer-focused culture across the team.• Ensure compliance with underwriting ... environment with strong attention to quality, compliance and customer outcomes, preferably also in a ... , with the ability to balance customer outcomes with commercial and risk considerations.• Able to work ... accountable and collaborative team culture.• Manage team capacity, prioritise workloads and ensure service ... day-to-day performance of the Desk Underwriting Team, ensuring effective workload prioritisation, strong service

Analyse customer satisfaction feedback to identify areas for improvement. ... Main responsibilities Ensure an understanding of all operations and their processes within the Service ... Facilitate meetings with Service Tower delivery operations to obtain feedback on potential improvements ... process optimization and transformation projects with measurable impact on efficiency, cost, quality, or service

service teams, such as Customer Service and Service Delivery Managers; Daily collaboration with internal ... services, following established procedures, to provide a solution and mitigate the impact for the end customer ... configuration and procedures to operate systems, platforms and services effectively; Collaborate with customer ... monitoring and resolution of incidents, taking the necessary actions to restore services in accordance with service