2632 customer service English-speaking jobs in Lisbon

Join to apply for the Customer Success Account Manager [EMEA] role at Rocket.Chat Job Title: Customer ... Success and join the Customer Success team. ... We’re seeking a professional with a track record in Customer Success Account Management, implementing ... Your focus will be on maximising customer value, expanding partnerships, and ensuring long-term success ... Full Time (40h/Week) Location: Remote [Must Be Based In Europe] You will report to our Head Of Global Customer

Overview Service Desk 2nd Line Support Specialist at Netcompany. ... Diagnose and resolve complex technical problems, perform ad-hoc data extractions, and ensure continuity of service ... least 3 years Fluency in English with strong communication skills Experience with ITSM Tools (Jira or Service ... perform ad-hoc extractions from databases (SQL) Administer day-to-day operations to satisfy continuity of service

service and confident communication skills, customizing your interaction to the individual customer ... and/or operational level agreements with strong customer service, interpersonal and active listening ... service to the customer whilst demonstrating excellent levels of technical skill to resolve issues accurately ... help customers get set up and operational Empowering customers by promoting Knowledge base and self service ... Hoist Excellent teamwork skills Enthusiastic and a great attitude towards learning Experience managing service

the chaotic world of customer service. ... plans, ultimately ensuring exceptional service delivery. ... initiatives through the development of service offerings, methodologies, and intellectual capital.* ... and service offerings.* Manage leadership-level client relationships and provide oversight during the ... understand their business objectives and establish success criteria for engagements, designing high-value service

to different customer types; Identify customer needs and offer effective solutions; Provide basic information ... service, including opening repair processes and ordering parts; Manage the store's CRM autonomously ... service and audit checklists and ensure compliance; Promote best practices related to store payment ... personalized manner at the Welcome desk; Gain in-depth knowledge of store operations; Adapt communication and service ... We are a company with a customer & human first vision.

Customer service orientation and good communications skills. ... You will be part of a global customer service support team and provide Level 2 support for software solutions ... Update incidents and communicate timely to the customer about progress. ... The team comprises 9 Service Experts located across regions and is managed by the Product Delivery Manager ... Carry out, implement and monitor action plans aimed at continuous improvement of the service (reduction

Provide exceptional customer service and handle guest feedback. ... Leadership and Customer Service: Lead, motivate, and build trust within the team. ... Core Activities: Manage daily operations, uphold service standards, and meet customer expectations.

Service, and Marketing, to understand our business strategy and translate needs into EPICS and Stories ... teams Operating as part of an extended Product Management Team, usually reporting to a Business or Service ... Stories; experience with SAFe Strategies to minimize operations work through quality delivery, self-service ... You represent the business stakeholders and are the voice of the customer. ... We are committed to delivering exceptional customer experiences through innovative digital products.

interface between customer, service and product quality, support the achievement of adequate cost targets ... locations worldwise, they focus on quality, efficiency, and continuous improvement to ensure seamless service ... Within this responsible position, this role will make an important contribution to a positive customer ... experience in the environment of particularly customer-sensitive warranty repairs at a central corporate

Collaborate across teams to optimize customer experience. 5+ years in customer support or customer-facing ... Join Nested as a Customer Support Team lead! ... What you’ll do: Lead and mentor our Customer Support team. ... Do you thrive at the intersection of project management, customer experience, and operations? ... Are you an experienced customer support professional ready to take the next step and lead a team?

to enhance efficiency and customer experience Service Change Management Provide oversight and collaboration ... improvements Analytical mindset with a proactive, solution-oriented approach and customer focu ... CCS Global Service Manager The CCS Service Manager serves as the main point of contact for all CCS compliance ... They also outline the service strategies from a global perspective What you will do: Service Strategy ... Develop and implement strategies to improve efficiency and service quality Drive service improvements

Providing consultative service by identifying customer goals, directing them to best practices, and answering ... resolve issues, manage documentation, and ensure that all customers receive an outstanding level of service ... You can work night shifts from 3 PM to 00 AM Lisbon time. 2+ years of experience in support or other service-oriented ... customer-facing roles at a SaaS company. ... Proactive and take ownership of customer escalations.

Lead, coach, and develop your team to meet daily and weekly performance goals and service-level agreements ... company, client, and regional policies while representing the organization professionally and identifying service ... Track operational metrics (call volumes, capacity utilization, SLA compliance, QA scores, customer effort ... Global Impact: Play a critical role in shaping the future of global outsourcing and customer experience ... coaching and constructive feedback, quickly resolving performance gaps and handling escalated or complex customer

THE ROLE As an Indie Campers Service Recovery Agent you’ll be focused in analyzing customer complaints ... through calls, emails, and chat to address their concerns, offer solutions, and ensure high standards of service ... Review daily customer interactions to ensure quality, provide feedback, and support Customer Satisfaction ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... Maintain and update Knowledge Base resources for accurate and consistent customer support.

Superior customer service, teambuilding, and conflict resolution skills. ... Ability to use customer service skills by exercising authority and discretion to satisfy guests in a ... manner consistent with Pillars of Safety, Service and Style Standards. ... Observes and evaluates staff and work procedures to ensure quality standards and service are met. ... Develop, observe and evaluate staff and work procedures to ensure quality standards and service are met

Demonstrate excellent customer service Retail experience preferred. ... Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and ... service inquiries. ... Completes customer sales transactions (cash, credit, debit, etc.). ... Maintains store appearance, assists in processing and replenishing merchandise and assist with customer

Prior experience in customer service or sales is a plus. ... Maintain detailed records of customer interactions and feedback to enhance service quality. ... our customer base. ... About the job Operations Customer Expert with Italian Job Title: Operations Customer Expert I Tele sales ... Collaborate with team members to develop strategies for improving customer experience.

Excellent communication and customer-facing skills. ... This role requires a proactive leader who can serve as the primary point of contact for our customer ... Key Responsibilities: Responsible to deliver the Incident, Service Req, Change, Problem, Preventive & ... in Lisbon, drive incident and change management, and lead a small remote team to ensure exceptional service ... Team when drafting major outage communications to the relevant business users Identify and implement service

your talent for strategic thinking your primary goal is to understand the client's needs, ensure customer

Customer Success Manager (Fintech Startup) Senior Customer Success Manager, Global Payroll | EMEA Customer ... Customer Success Manager - UKI (Temp contract) Join to apply for the Customer Success Manager - UKI ( ... 25 applicants Join to apply for the Customer Success Manager - UKI (Temp contract) role at Pleo Get ... Temp contract) role at Pleo Customer Success Manager - UKI (Temp contract) 2 days ago Be among the first ... About The Role We're looking for a Customer Success Manager to join our Giants team managing the