1139 customer service English-speaking jobs in Lisbon

Analyze interdependencies with the CSM (Customer Service Management) module and recommend solutions ... Redesign and enhance the Employee Center Portal, creating an intuitive and user-friendly service ... Collaborate with stakeholders to optimize modules such as CMDB, Service Request Catalog, Change, ... experience with Employee Center Internal user portal; CMDB Configuration Management Database; Service

What you can expect: To provide excellent levels of customer service and surpass customer expectations ... ambassador and be part of a team that works with passion, ambition, and expertise to create excellent customer ... every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer ... efficiently and on time To optimise product knowledge to the best advantage in recommending and drawing customer

Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service ... that provides natively integrated cybersecurity, data protection, and endpoint management for managed service ... Provide feedback to Acronis Product Management teams based on customer requirements. ... Keep track of customer run rates, develop remediation plan in case of negative dynamics. ... Present new product functionality, engage customer in evaluation of new product releases.

Implement credit management policies and monitor customer credit limits.

journeys to help improve Cx and improve customer service at the same time while building on the Goldenergy ... values; Design and imagine customer journeys of the entire customer lifecycle, such as acquisition, ... Customer Journeys for current customers (leads) to build a trademark and promote actions: use of App ... Design and imagine Customer Journeys for potential customers to increase conversion; Design and imagine ... marketing campaigns, transactional communications, and collecting data; Works with segmentation of customer

If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ... What you will do in this role As a Customer Service Representative, you will: Engage with customers to ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... solutions Are proactive, results-driven, self-motivated, and a great team player Having previous customer ... Demonstrate the ability to analyze information and solve problems Work on continuous improvement for customer

Collaborate with sales and customer service to sort out any issues and keep the payment process running ... Perform quality checks and secure accounting process delivery as defined in framework agreements and/or Service ... Your dedication to teamwork and customer interaction will be your key to success in this role. ... Maintaining customer relationships: Be the go-to person for customers with payment questions. ... financial tasks: from managing receivables and collections to ensuring timely payments and prepping customer

What You Will Do In This Role As a Customer Service Representative, you will: Respond to customer requests ... Have 1 year of experience in technical roles or automotive customer service. ... If you’re looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) ... Promote customer retention and loyalty by supporting successful inquiry outcomes. ... Build strong customer relationships by handling inquiries with speed and professionalism.

What you can expect: To provide excellent levels of customer service and surpass customer expectations ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer ... efficiently and on time To optimise product knowledge to the best advantage in recommending and drawing customer

The NOC service will focus on monitoring, alerting, and addressing issues related to availability and ... motion a remediation path to resolving the degraded service, whether that be by moving traffic through ... This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... Escalate impactful alerts to customer support and/or other internal teams. ... Join customer calls to provide granular and frequent status updates on critical issues.

Join a global leader creating software for broadband service providers. ... Display a high level of technical knowledge and consistent service throughout all interactions. ... We have been growing since 1992 and now work with some of the top service providers worldwide to deliver ... Ability to manage customer expectations. ... Rapidly generate customer trust and confidence.

Customer-oriented with good level of problem-solving skills. ... Service driven mindset and ability to be agile. ... Propose and promote procedure improvements to Service unit managers. ... Global Business Services Client Details Our client is a Multinational Company, with Global Business Service ... Organize and manage a monthly/quarterly performance review for the Service Line to check performance,

Offer a customer service to the internal client. ... You are customer service oriented. Strong problem-solving skills, research and resolution skills.

solutions selling and to help our customers achieve their objectives through our product platform and service ... partnerships with key-opinion leaders and training centers Setting up documentation for pre or post customer ... team Keep customers up to date with new releases, features, and products available Provide ongoing customer ... sessions, as well as troubleshooting and coordination of software deployments and version upgrades for customer ... Documentation of all customer interactions via our CRM platform Coordinate remote installation and configuration

Oversee technical service providers to ensure customer requirements and expectations for E-Bus repair ... the seamless functioning of after-sales services, maintaining the highest standards of quality and customer ... Coordinate Pre-Delivery Inspection (PDI) activities to verify E-Bus functionality and quality before customer

the chaotic world of customer service. ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... As a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility ... You’ll help forecast and mitigate risk, ensuring growth, and drive customer satisfaction. ... We’re looking for someone to help us cover the Nordic region, working across all customer segments in

What you can expect: To provide excellent levels of customer service and surpass customer expectations ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... To identify customer needs and answer all product-related questions, including price, location, features ... To optimise product knowledge to the best advantage in recommending and drawing customer's attention

the chaotic world of customer service. ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... Run a busy outbound pipeline of leads and provide top class customer experience. ... Solid business experience (SaaS sales preferred), curious and customer-centric. ... Be the face of the brand, 100% focussed on building an outstanding customer experience.

We are in Business for People, empowering people in service organizations with innovative Enterprise ... knowledge gaps and opportunities for Unit4 product or service expansion and enhancement. ... Qualifications A senior professional accountable for successful delivery of Unit4 strategic customer ... Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and ... and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer

Service, Customer Insights (Journeys), Field Service), including hands-on experience in customization ... YOUR PROFILE Minimum of 5 years of experience with Dynamics 365 Customer Engagement apps (Sales, Customer ... Knowledge of Azure Logic Apps, Azure Functions, Azure Service Bus or other cloud services in the Microsoft