6834 customer service English-speaking jobs in Portugal

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

Product Owner Service Resolution and Quality - Customer Service Transformation (m/f/d) As part of our ... Customer Service Transformation, you take ownership of the Service Resolution and Quality product, operating ... service environments. ... You design and implement seamless customer and agent workflows, leveraging automation and cutting‐edge ... complaint handling and regulatory workflows across all markets, ensuring a consistent, high‐quality customer

Your role in our team As a Customer Service Automation Engineer, you will be responsible for delivering ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... and regulatory standards, while continuously driving innovation to improve operational efficiency and customer

Through these activities, you will help enhance customer satisfaction and support business profitability ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service

) Customer Service Support Officer Trainee #J-18808-Ljbffr ... ) Customer Service Representative (Funchal) Customer Representative (English-speaking) - Insurance Company ... We're currently seeking talented English-speaking Customer Service Representatives for one of our top ... Service Representative" roles. ... Service Representative, you'll support small and medium-sized businesses (SMBs) via phone, chat, and

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

What You'll Be Doing Providing world‐class customer service by responding to customer queries by telephone ... About the Role As a French Customer Service Host, your primary focus is to exceed the customers' expectations ... This will help us excel at providing professional, friendly, and knowledgeable service to stay ahead ... Taking full responsibility for customer‐related queries. ... Our multidisciplinary teams are passionate about products, customer experience and security.

What you will do Lead Tier 1 customer engagement and oversee day‐to‐day Customer Service and OTC operations ... CUSTOMER EXPERIENCE SERVICE MANAGER Jobio · Lisboa, Lisbon Metropolitan Area, Portugal Join our team ... Minimum Requirements Bachelor's degree 6–8 years of experience in Customer Service, Order‐to‐Cash, Supply ... to enhance service efficiency and visibility Lead and support continuous improvement, automation, and ... operations transformation roles Regional service delivery organizations Global business services (GBS

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer

the field team to drive customer satisfaction through Service Excellence. ... Field Service Engineer Apprentice Overview Job Description Summary As a Field Service Engineer (FSE) ... You will perform routine service preventative maintenance visits, respond to service calls and support ... Apprentice you are the key point of contact for our customer. ... Previous experience developing and maintaining good customer relations.

Customer Service Representative Italian Market Location: Lisbon, Portugal Start Date: 05/01/2026 Role ... As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive excellent ... international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service ... Resolve inquiries about loyalty programs and customer accounts. ... Utilize reservation systems efficiently to match customer needs.

We are currently hiring Customer Service Representatives to join an international support team based ... timely customer support Assist customers with issue resolution and service-related questions Escalate ... Ensure high standards of customer satisfaction and service quality Requirements English communication ... mindset Ability to work in a structured support environment Previous customer service experience is ... service operations.

interactions Supporting Service Account Managers with operational and customer‐related activities Contributing ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... to delivering a high‐quality customer experience. ... closely with both Customer Support and Technical Support teams to find effective solutions. ... About the Team The Technical Customer Services team plays a key role in delivering a smooth and reliable

Intro A Support Manager ensures excellent customer service together with support teams and drives them ... on customer reporting and satisfaction. ... They have a broad technical understanding, good know-how of service level management, and a strong focus ... These solutions support use cases such as fleet operations, service and maintenance, mobility services ... Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management

Minimum requirements: Customer service and sales experience. Advanced English level. ... The main responsibilities are: Provide excepcional customer service to our national and international ... Do you have passion for customer service, a commercial profile and do you love working with people? ... Provide advice and sale of extra products to the customer according to their needs. ... We are looking for proactive, dynamic and energetic people, with customer and commercial orientation

Job Purpose: Provide industry leading customer service through the accurate and timely processing of ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... returns and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

You will lead, coach and support a team of Customer Service Advisors, driving performance, service excellence ... What You'll Do Oversee the customer service team daily work towards operational targets; Train/coach ... experience leading, coaching or supporting a customer service team; Able to organise workloads, manage ... THE ROLE As a Customer Service Supervisor, you will play a pivotal role in ensuring the consistent delivery ... Who You Are Experienced in customer service, ideally within fashion, retail, luxury or e-commerce; Previous

About the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative ... , and delivering exceptional customer experiences. ... service experience (travel, hospitality, or service-related experience preferred) Strong organizational ... booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer ... This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality