6761 customer service English-speaking jobs in Portugal

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

management, with a focus on continuous service improvement and performance optimization Proactivity ... , we have grown and expanded, always staying true to our core values of excellence, innovation, and customer ... Main Tasks and Responsibilities Lead the evolution and lifecycle management of Customer Management solutions ... Science, Information Systems, Engineering, or a related field Minimum of 3 years of experience as a Service ... data by promoting best practices in information management Define, optimize, and monitor Customer Management

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Through these activities, you will help enhance customer satisfaction and support business profitability ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service

You will oversee daily customer interactions, ensuring the delivery of exceptional service while maintaining ... customers with innovative approaches Propose suitable solutions for customers and Customer Service Specialists ... service excellence. ... Service Specialists. ... Drive customer retention by implementing proven and tailored solutions, while also supporting internal

Provide technical support to advertisers and agencies, resolving issues, guiding platform use, and ensuring client satisfaction. Support SMBs through various channels (chat, email, phone) in a multilingual team.

To strengthen our team, we are looking for a Customer Service Specialist in our plant in [[location]] ... Responsabilities Customer order processing Processing standard orders ( SPOT-orders/ Manual schedules ... / Schedules) received via EDI/ PDF/ Excel or accessed through customer platforms Processing Emergency ... Outbound check Customer communication Inventory management Obsolete and overstock analysis Not picked ... Customer specific processes Recharges process to specific customers Exceptional transportation booking

position where you will have an opportunity to deliver world‐class customer service. ... Customer Services Executive This role sits at the heart of a growing global organisation and is a critical

Job Purpose Provide industry leading customer service through the accurate and timely processing of returns ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

Job Summary The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives ... Service Representatives Department: Customer Service Responsibilities You lead the Order Fulfilment ... Position in Organization Reports to: Customer Service Manager Direct Reports: Manages team of 5-6 Customer ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order

Job Title Customer Support Service Transition Senior Analyst Overview Join our Service Management Design ... are someone who: Holds a degree in Computer Science or equivalent work experience Has experience in customer ... relationships across multicultural teams Has a detail‐oriented and organised mindset, curiosity, and a strong customer ... You'll collaborate with global teams, partners, and customers to design service models, prepare support ... Summary of the Role As a Service Transition Specialist, you will be responsible for: Design & deploy

Customer Service Representative - English Market Location: Portugal, Porto Job category: Customer Service ... Join Transcom as a Customer Service Representative! ... We're looking for a English-speaking Customer Service Representative to join our team and support customers ... service specialists; Comprehensive paid training to introduce you to the specifics of the role; Modern ... Be on the front line of support for our clients and deliver an excellent customer experience.

Customer Service Representative Italian Market Location: Lisbon, Portugal Start Date: 05/01/2026 Role ... As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive excellent ... international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service ... Resolve inquiries about loyalty programs and customer accounts. ... Utilize reservation systems efficiently to match customer needs.

interactions Supporting Service Account Managers with operational and customer‐related activities Contributing ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... to delivering a high‐quality customer experience. ... closely with both Customer Support and Technical Support teams to find effective solutions. ... About the Team The Technical Customer Services team plays a key role in delivering a smooth and reliable

Customer Experience Senior Manager Amgen is seeking a Senior Manager of Customer Service to lead a critical ... What You Will Do Lead customer service operations supporting commercial and clinical customer segments ... Experience supporting customer service operations, order management, or customer experience programs. ... Operational Excellence & Cross‐Functional Collaboration Lead Customer Service, Customer Experience, Digital ... Stay informed on industry trends and emerging best practices in customer service and customer experience

Intro A Support Manager ensures excellent customer service together with support teams and drives them ... on customer reporting and satisfaction. ... They have a broad technical understanding, good know-how of service level management, and a strong focus ... These solutions support use cases such as fleet operations, service and maintenance, mobility services ... Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management

About the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative ... , and delivering exceptional customer experiences. ... service experience (travel, hospitality, or service-related experience preferred) Strong organizational ... booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer ... This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality

Customer Support Service Transition Senior Analyst Join our Service Management Design & Transition team ... Has experience in customer service and project coordination/management (certification is beneficial). ... A detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... You'll collaborate with global teams, partners, and customers to design service models, prepare support

That's where our Customer Service team comes in. ... Customer Service @ Carwow Car-changing is a big deal, and we want to ensure everyone using Carwow has ... communication skills to work efficiently to provide the best customer service, meeting both your own ... Therefore, we value efficiency, adaptability and a thirst for knowledge in our Customer Service team. ... Share knowledge and best practices within the team to enhance overall customer service quality and improve

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer