6784 customer service English-speaking jobs in Portugal

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

service sector. ... inquiries, account matters, and service requests Deliver professional, customer-focused support via ... service or contact centers (banking experience preferred) Strong knowledge of banking products and procedures ... Workster is partnering with a leading customer experience provider to hire Customer Support Specialists ... Your Responsibilities As a Customer Support Specialist, you will: Assist customers with banking-related

You will oversee daily customer interactions, ensuring the delivery of exceptional service while maintaining ... customers with innovative approaches Propose suitable solutions for customers and Customer Service Specialists ... service excellence. ... Service Specialists. ... Drive customer retention by implementing proven and tailored solutions, while also supporting internal

Propose suitable solutions for customers and Customer Service Specialists, ensuring the team understands ... You will oversee daily customer interactions, ensuring the delivery of exceptional service while maintaining ... service excellence. ... Service Specialists. ... Strong conflict resolution abilities to effectively address and manage customer and team issues.

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Your role in our team As a Customer Service Automation Engineer, you will be responsible for delivering ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... and regulatory standards, while continuously driving innovation to improve operational efficiency and customer

Your role in our team As a Customer Service Automation Engineer, you will be responsible for delivering ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service ... Systematic and customer-oriented. Self‐motivated, proactive and team‐spirited. ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer

Job Openings Customer Service Representative (Dutch Speaking) About the job Customer Service Representative ... This is an excellent opportunity for customer service professionals looking to build their career in ... service to Dutch-speaking customers. ... service experience and language skills. ... customer issues Document and track all customer interactions Process customer requests efficiently Maintain

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

) Customer Service Support Officer Trainee #J-18808-Ljbffr ... ) Customer Service Representative (Funchal) Customer Representative (English-speaking) - Insurance Company ... We're currently seeking talented English-speaking Customer Service Representatives for one of our top ... Service Representative" roles. ... Service Representative, you'll support small and medium-sized businesses (SMBs) via phone, chat, and

Apply for Customer Service Team Leader at Nestlé USA in Braga, P03, PT. ... Propose suitable solutions for customers and Customer Service Specialists, ensuring the team understands ... You will oversee daily customer interactions, ensuring the delivery of exceptional service while maintaining ... service excellence. ... Service Specialists.

management, with a focus on continuous service improvement and performance optimization Proactivity ... , we have grown and expanded, always staying true to our core values of excellence, innovation, and customer ... Main Tasks and Responsibilities Lead the evolution and lifecycle management of Customer Management solutions ... Science, Information Systems, Engineering, or a related field Minimum of 3 years of experience as a Service ... data by promoting best practices in information management Define, optimize, and monitor Customer Management

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

Customer Experience Senior Manager Amgen is seeking a Senior Manager of Customer Service to lead a critical ... What You Will Do Lead customer service operations supporting commercial and clinical customer segments ... Experience supporting customer service operations, order management, or customer experience programs. ... Operational Excellence & Cross‐Functional Collaboration Lead Customer Service, Customer Experience, Digital ... Stay informed on industry trends and emerging best practices in customer service and customer experience

Intro A Support Manager ensures excellent customer service together with support teams and drives them ... on customer reporting and satisfaction. ... They have a broad technical understanding, good know-how of service level management, and a strong focus ... These solutions support use cases such as fleet operations, service and maintenance, mobility services ... Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management

Service. ... Experience in handling non-conformities and customer complaints. ... Prepare and issue 8D reports (in English and/or French) in response to customer non-conformities. ... For our new Plant in Amarante, near Oporto, Portugal, we are looking for a Quality Engineer – Customer ... WHAT YOU WILL DO IN YOUR ROLE: Ensure the effective handling of assigned customer non-conformities and

About Automaise Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost, improve operational efficiency, and deliver better ... customer experiences through AI Agents that integrate with existing CRM, CCaaS, and ERP systems.

the field team to drive customer satisfaction through Service Excellence. ... Field Service Engineer Apprentice Overview Job Description Summary As a Field Service Engineer (FSE) ... You will perform routine service preventative maintenance visits, respond to service calls and support ... Apprentice you are the key point of contact for our customer. ... Previous experience developing and maintaining good customer relations.

Customer Support Service Transition Senior Analyst Join our Service Management Design & Transition team ... Has experience in customer service and project coordination/management (certification is beneficial). ... A detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... You'll collaborate with global teams, partners, and customers to design service models, prepare support

That's where our Customer Service team comes in. ... Customer Service @ Carwow Car-changing is a big deal, and we want to ensure everyone using Carwow has ... communication skills to work efficiently to provide the best customer service, meeting both your own ... Therefore, we value efficiency, adaptability and a thirst for knowledge in our Customer Service team. ... Share knowledge and best practices within the team to enhance overall customer service quality and improve