6658 customer service English-speaking jobs in Portugal

Product Owner Service Resolution and Quality - Customer Service Transformation (m/f/d) As part of our ... Customer Service Transformation, you take ownership of the Service Resolution and Quality product, operating ... service environments. ... You design and implement seamless customer and agent workflows, leveraging automation and cutting‐edge ... complaint handling and regulatory workflows across all markets, ensuring a consistent, high‐quality customer

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Provide commercial support and ensure alignment between the needs identified by the customer from the ... Ensure its proper functioning and technical operation and contribution to customer satisfaction. ... order to ensure the operation and proper functioning of the different equipment, and contribute to customer ... whenever requested, with Project Manager and/or Account Manager in all types of interface with the customer

position where you will have an opportunity to deliver world‐class customer service. ... Customer Services Executive This role sits at the heart of a growing global organisation and is a critical

Job Purpose Provide industry leading customer service through the accurate and timely processing of returns ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

We're looking for a Customer Service Representativeto help us manage and support client accounts across ... Experience of export in either a customer service or logistics background is preferred If this sounds ... Responsibilities Receive and process customer orders Update and maintain customer data Respond to customer ... service Strong organizational skills and detail oriented Basic accounting skills Fluent, written and ... service, sales support, import/export, or relevant combination of education and experience High school

Customer Support Service Transition Senior Analyst Posted: 22.05.2026 Job Information Location: Jobio ... Experience in customer service and project coordination/management (certification is beneficial). ... Detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... Guide customers, partners, and internal support teams through the service transition journey.

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer

What You'll Be Doing Providing world‐class customer service by responding to customer queries by telephone ... About the Role As a French Customer Service Host, your primary focus is to exceed the customers' expectations ... This will help us excel at providing professional, friendly, and knowledgeable service to stay ahead ... Taking full responsibility for customer‐related queries. ... Our multidisciplinary teams are passionate about products, customer experience and security.

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

What you will do Lead Tier 1 customer engagement and oversee day‐to‐day Customer Service and OTC operations ... CUSTOMER EXPERIENCE SERVICE MANAGER Jobio · Lisboa, Lisbon Metropolitan Area, Portugal Join our team ... Minimum Requirements Bachelor's degree 6–8 years of experience in Customer Service, Order‐to‐Cash, Supply ... to enhance service efficiency and visibility Lead and support continuous improvement, automation, and ... operations transformation roles Regional service delivery organizations Global business services (GBS

Customer Service Representative Italian Market Location: Lisbon, Portugal Start Date: 05/01/2026 Role ... As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive excellent ... international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service ... Resolve inquiries about loyalty programs and customer accounts. ... Utilize reservation systems efficiently to match customer needs.

We are currently hiring Customer Service Representatives to join an international support team based ... timely customer support Assist customers with issue resolution and service-related questions Escalate ... Ensure high standards of customer satisfaction and service quality Requirements English communication ... mindset Ability to work in a structured support environment Previous customer service experience is ... service operations.

interactions Supporting Service Account Managers with operational and customer‐related activities Contributing ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... to delivering a high‐quality customer experience. ... closely with both Customer Support and Technical Support teams to find effective solutions. ... About the Team The Technical Customer Services team plays a key role in delivering a smooth and reliable

About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote ... , and delivering exceptional customer experiences. ... service experience (travel, hospitality, or service‐related experience preferred) Strong organizational ... booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer ... This role is ideal for someone who is detail‐oriented, service‐driven, and passionate about travel, hospitality

IntroA Support Manager ensures excellent customer service together with support teams and drives them ... on customer reporting and satisfaction. ... They have a broad technical understanding, good know-how of service level management, and a strong focus ... These solutions support use cases such as fleet operations, service and maintenance, mobility services ... Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management

Minimum requirements: Customer service and sales experience. Advanced English level. ... The main responsibilities are: Provide excepcional customer service to our national and international ... Do you have passion for customer service, a commercial profile and do you love working with people? ... Provide advice and sale of extra products to the customer according to their needs. ... We are looking for proactive, dynamic and energetic people, with customer and commercial orientation

Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA) ... Ensure service information accessible by sorting and filing documents/forms. ... May schedule field service repair calls. Handles requests for additional company materials. ... ABOUT ENOVIS™ As suas responsabilidades | What You'll Do Interacts with customers, company sales and/or service ... text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service

Lisbon, Lisbon, Portugal € 1,578.00 - 1,728.00 (Euro) About the job Customer Service Order Management ... (English) (Lisbon) Are you passionate about customer service and helping others achieve their goals? ... About the Role As a Customer Service Order Management Representative, you will play a critical role in ... Service team members Follow up on internal holds related to customer credits Understand proper case ... service role Proven track record of driving process improvement initiatives Proficiency in written and