6955 customer service English-speaking jobs in Portugal

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

Product Owner Service Resolution and Quality - Customer Service Transformation (m/f/d) As part of our ... Customer Service Transformation, you take ownership of the Service Resolution and Quality product, operating ... service environments. ... You design and implement seamless customer and agent workflows, leveraging automation and cutting‐edge ... complaint handling and regulatory workflows across all markets, ensuring a consistent, high‐quality customer

Italian-Speaking Customer Service Representative Job Openings Italian-Speaking Customer Service Representative ... About the job Italian-Speaking Customer Service Representative Job Title: Onsite Italian-Speaking Customer ... Customer Service Representative to join our team in Lisbon , Portugal. ... As an Italian-speaking customer service representative , your key role will be to provide high-level ... Key Responsibilities: Provide top-tier customer service to Italian-speaking clients via phone, email,

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

What you will do Lead Tier 1 customer engagement and oversee day‐to‐day Customer Service and OTC operations ... CUSTOMER EXPERIENCE SERVICE MANAGER Jobio · Lisboa, Lisbon Metropolitan Area, Portugal Join our team ... Minimum Requirements Bachelor's degree 6–8 years of experience in Customer Service, Order‐to‐Cash, Supply ... to enhance service efficiency and visibility Lead and support continuous improvement, automation, and ... operations transformation roles Regional service delivery organizations Global business services (GBS

across Uphold's customer service departments. ... Junior Quality Assurer, Customer Service Voice Lisbon, Portugal Job Summary The Junior Quality Assurer ... Background in fintech, financial services, or a regulated customer service environment. ... , Customer Service Voice is responsible for monitoring and evaluating the quality of voice interactions ... Essential Duties and Responsibilities Monitor and evaluate voice interactions handled by customer service

Job Openings Customer Service Representative (Dutch Speaking) About the job Customer Service Representative ... This is an excellent opportunity for customer service professionals looking to build their career in ... service to Dutch-speaking customers. ... service experience and language skills. ... customer issues Document and track all customer interactions Process customer requests efficiently Maintain

We're looking for a Customer Service Representativeto help us manage and support client accounts across ... Experience of export in either a customer service or logistics background is preferred If this sounds ... Responsibilities Receive and process customer orders Update and maintain customer data Respond to customer ... service Strong organizational skills and detail oriented Basic accounting skills Fluent, written and ... service, sales support, import/export, or relevant combination of education and experience High school

Job Purpose Provide industry leading customer service through the accurate and timely processing of returns ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

Customer Service Executive page is loaded## Customer Service Executivelocations: Lisbon, Portugal: Porto ... the customer relationship.Act as an advocate for the customer within TD SYNNEX relating to after sales ... service through the accurate and timely processing of returns and delivery queries to protect and grow ... where appropriate.* Own, respond to and ensure progression of queries within service level agreements ... service tools* Support other team members to achieve goals and maintain a strong team work ethos* To

Customer Support Service Transition Senior Analyst Posted: 22.05.2026 Job Information Location: Jobio ... Experience in customer service and project coordination/management (certification is beneficial). ... Detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... Guide customers, partners, and internal support teams through the service transition journey.

Provide commercial support and ensure alignment between the needs identified by the customer from the ... Ensure its proper functioning and technical operation and contribution to customer satisfaction. ... order to ensure the operation and proper functioning of the different equipments, and contribute to customer ... , whenever requested, with Project Manager and/or Account Manager in all type of interface with the customer

What You'll Be Doing Providing world‐class customer service by responding to customer queries by telephone ... About the Role As a French Customer Service Host, your primary focus is to exceed the customers' expectations ... This will help us excel at providing professional, friendly, and knowledgeable service to stay ahead ... Taking full responsibility for customer‐related queries. ... Our multidisciplinary teams are passionate about products, customer experience and security.

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

Customer Service Representative Italian Market Location: Lisbon, Portugal Start Date: 05/01/2026 Role ... As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive excellent ... international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service ... Resolve inquiries about loyalty programs and customer accounts. ... Utilize reservation systems efficiently to match customer needs.

We are currently hiring Customer Service Representatives to join an international support team based ... timely customer support Assist customers with issue resolution and service-related questions Escalate ... Ensure high standards of customer satisfaction and service quality Requirements English communication ... mindset Ability to work in a structured support environment Previous customer service experience is ... service operations.

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer

You will lead, coach and support a team of Customer Service Advisors, driving performance, service excellence ... What You'll Do Oversee the customer service team daily work towards operational targets; Train/coach ... experience leading, coaching or supporting a customer service team; Able to organise workloads, manage ... THE ROLE As a Customer Service Supervisor, you will play a pivotal role in ensuring the consistent delivery ... Who You Are Experienced in customer service, ideally within fashion, retail, luxury or e-commerce; Previous

Customer Support Service Transition Senior Analyst Join our Service Management Design & Transition team ... Has experience in customer service and project coordination/management (certification is beneficial). ... A detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... You'll collaborate with global teams, partners, and customers to design service models, prepare support