6772 customer service English-speaking jobs in Portugal

Product Owner Service Resolution and Quality - Customer Service Transformation (m/f/d) As part of our ... Customer Service Transformation, you take ownership of the Service Resolution and Quality product, operating ... service environments. ... You design and implement seamless customer and agent workflows, leveraging automation and cutting‐edge ... complaint handling and regulatory workflows across all markets, ensuring a consistent, high‐quality customer

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

What you will do Lead Tier 1 customer engagement and oversee day‐to‐day Customer Service and OTC operations ... CUSTOMER EXPERIENCE SERVICE MANAGER Jobio · Lisboa, Lisbon Metropolitan Area, Portugal Join our team ... Minimum Requirements Bachelor's degree 6–8 years of experience in Customer Service, Order‐to‐Cash, Supply ... to enhance service efficiency and visibility Lead and support continuous improvement, automation, and ... operations transformation roles Regional service delivery organizations Global business services (GBS

Through these activities, you will help enhance customer satisfaction and support business profitability ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service

Job Openings Customer Service Representative (Dutch Speaking) About the job Customer Service Representative ... This is an excellent opportunity for customer service professionals looking to build their career in ... service to Dutch-speaking customers. ... service experience and language skills. ... customer issues Document and track all customer interactions Process customer requests efficiently Maintain

) Customer Service Support Officer Trainee #J-18808-Ljbffr ... ) Customer Service Representative (Funchal) Customer Representative (English-speaking) - Insurance Company ... We're currently seeking talented English-speaking Customer Service Representatives for one of our top ... Service Representative" roles. ... Service Representative, you'll support small and medium-sized businesses (SMBs) via phone, chat, and

We are looking for a Travel Customer Service professional to support clients before, during, and after ... mindset Experienced in customer service (travel, tourism, or hospitality experience is a plus) Well‐organized ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring ... efficiently while maintaining a positive and supportive approach Ideal Candidate A strong communicator with a customer‐first

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

We're looking for a Customer Service Representativeto help us manage and support client accounts across ... Experience of export in either a customer service or logistics background is preferred If this sounds ... Responsibilities Receive and process customer orders Update and maintain customer data Respond to customer ... service Strong organizational skills and detail oriented Basic accounting skills Fluent, written and ... service, sales support, import/export, or relevant combination of education and experience High school

Customer Support Service Transition Senior Analyst Posted: 22.05.2026 Job Information Location: Jobio ... Experience in customer service and project coordination/management (certification is beneficial). ... Detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... Guide customers, partners, and internal support teams through the service transition journey.

Your role in our team As a Customer Service Automation Engineer, you will be responsible for delivering ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... and regulatory standards, while continuously driving innovation to improve operational efficiency and customer

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

What You'll Be Doing Providing world‐class customer service by responding to customer queries by telephone ... About the Role As a French Customer Service Host, your primary focus is to exceed the customers' expectations ... This will help us excel at providing professional, friendly, and knowledgeable service to stay ahead ... Taking full responsibility for customer‐related queries. ... Our multidisciplinary teams are passionate about products, customer experience and security.

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer

We are currently hiring Customer Service Representatives to join an international support team based ... timely customer support Assist customers with issue resolution and service-related questions Escalate ... Ensure high standards of customer satisfaction and service quality Requirements English communication ... mindset Ability to work in a structured support environment Previous customer service experience is ... service operations.

interactions Supporting Service Account Managers with operational and customer‐related activities Contributing ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... to delivering a high‐quality customer experience. ... closely with both Customer Support and Technical Support teams to find effective solutions. ... About the Team The Technical Customer Services team plays a key role in delivering a smooth and reliable

Minimum requirements: Customer service and sales experience. Advanced English level. ... The main responsibilities are: Provide excepcional customer service to our national and international ... Do you have passion for customer service, a commercial profile and do you love working with people? ... Provide advice and sale of extra products to the customer according to their needs. ... We are looking for proactive, dynamic and energetic people, with customer and commercial orientation

Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA) ... Ensure service information accessible by sorting and filing documents/forms. ... May schedule field service repair calls. Handles requests for additional company materials. ... ABOUT ENOVIS™ As suas responsabilidades | What You'll Do Interacts with customers, company sales and/or service ... text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service

Job Purpose: Provide industry leading customer service through the accurate and timely processing of ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... returns and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and