6693 customer service English-speaking jobs in Portugal

service. ## **About the candidate** This is an office-based position only. ... successful candidate will be responsible for providing tailored insurance solutions and delivering excellent customer

Product Owner Service Resolution and Quality - Customer Service Transformation (m/f/d) As part of our ... Customer Service Transformation, you take ownership of the Service Resolution and Quality product, operating ... service environments. ... You design and implement seamless customer and agent workflows, leveraging automation and cutting‐edge ... complaint handling and regulatory workflows across all markets, ensuring a consistent, high‐quality customer

Job Openings Customer Service Representative (Dutch Speaking) About the job Customer Service Representative ... This is an excellent opportunity for customer service professionals looking to build their career in ... service to Dutch-speaking customers. ... service experience and language skills. ... customer issues Document and track all customer interactions Process customer requests efficiently Maintain

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Through these activities, you will help enhance customer satisfaction and support business profitability ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service

Customer Support Service Transition Senior Analyst Posted: 22.05.2026 Job Information Location: Jobio ... Experience in customer service and project coordination/management (certification is beneficial). ... Detail‐oriented and organised mindset, curiosity, and a strong customer focus. ... Drive continual service improvements and internal optimisation initiatives. ... Guide customers, partners, and internal support teams through the service transition journey.

Intro A Support Manager ensures excellent customer service together with support teams and drives them ... on customer reporting and satisfaction. ... They have a broad technical understanding, good know-how of service level management, and a strong focus ... These solutions support use cases such as fleet operations, service and maintenance, mobility services ... Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management

Position: Customer Service Representative Location: Lisbon, Portugal Work model: On site Employment type ... and troubleshoot common issues with guidance Experience with customer service software, ticketing systems ... concerns and ensure proper case closure Manage a personal queue of service tickets, prioritize tasks ... , and follow guidance from supervisors Offer feedback to improve service processes and contribute to ... service principles and the ability to follow standard procedures Ability to handle technical inquiries

Customer Service Associate - 3AM start / PT The role is to assist customers with their information and ... service are essential Good communication and interpersonal skills are needed to assess customer requirements ... and make recommendations Some experience in a customer-focused role is required The ability to perform ... over the telephone Prepare special orders, obtain the required information and specifications from customer ... store runs smoothly Qualifications Effective selling skills and a commitment to providing excellent customer

Job Purpose Provide industry leading customer service through the accurate and timely processing of returns ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

satisfaction Qualifications Bachelor Degree Experience in Customer Service of minimum 2 years is desirable ... Join our Customer Solutions team and be the voice that truly connects customers with the business. ... Responsibilities Create and follow up on customer quotes in collaboration with Sales and IC India Monitor ... Finance, Planning, and international teams to drive continuous improvement and deliver best-in-class customer ... order entry and resolve order blocks or incomplete orders to prevent recurrenceMaintain and update customer

We are looking for a Travel Customer Service professional to support clients before, during, and after ... mindset Experienced in customer service (travel, tourism, or hospitality experience is a plus) Well‐organized ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring ... efficiently while maintaining a positive and supportive approach Ideal Candidate A strong communicator with a customer‐first

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

To strengthen our team, we are looking for a Customer Service Specialist in our plant in [[location]] ... Responsabilities Customer order processing Processing standard orders ( SPOT-orders/ Manual schedules ... / Schedules) received via EDI/ PDF/ Excel or accessed through customer platforms Processing Emergency ... Outbound check Customer communication Inventory management Obsolete and overstock analysis Not picked ... Customer specific processes Recharges process to specific customers Exceptional transportation booking

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer

the field team to drive customer satisfaction through Service Excellence. ... Field Service Engineer Apprentice Overview Job Description Summary As a Field Service Engineer (FSE) ... You will perform routine service preventative maintenance visits, respond to service calls and support ... Apprentice you are the key point of contact for our customer. ... Previous experience developing and maintaining good customer relations.

Your role in our team As a Customer Service Automation Engineer, you will be responsible for delivering ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service ... We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... and regulatory standards, while continuously driving innovation to improve operational efficiency and customer

What You'll Be Doing Providing world‐class customer service by responding to customer queries by telephone ... About the Role As a French Customer Service Host, your primary focus is to exceed the customers' expectations ... This will help us excel at providing professional, friendly, and knowledgeable service to stay ahead ... Taking full responsibility for customer‐related queries. ... Our multidisciplinary teams are passionate about products, customer experience and security.

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

What you will do Lead Tier 1 customer engagement and oversee day‐to‐day Customer Service and OTC operations ... CUSTOMER EXPERIENCE SERVICE MANAGER Jobio · Lisboa, Lisbon Metropolitan Area, Portugal Join our team ... Minimum Requirements Bachelor's degree 6–8 years of experience in Customer Service, Order‐to‐Cash, Supply ... to enhance service efficiency and visibility Lead and support continuous improvement, automation, and ... operations transformation roles Regional service delivery organizations Global business services (GBS