6682 customer service English-speaking jobs in Portugal

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

service sector. ... inquiries, account matters, and service requests Deliver professional, customer-focused support via ... service or contact centers (banking experience preferred) Strong knowledge of banking products and procedures ... Workster is partnering with a leading customer experience provider to hire Customer Support Specialists ... Your Responsibilities As a Customer Support Specialist, you will: Assist customers with banking-related

You will oversee daily customer interactions, ensuring the delivery of exceptional service while maintaining ... customers with innovative approaches Propose suitable solutions for customers and Customer Service Specialists ... service excellence. ... Service Specialists. ... Drive customer retention by implementing proven and tailored solutions, while also supporting internal

Job Summary The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives ... Service Representatives Department: Customer Service Responsibilities You lead the Order Fulfilment ... Position in Organization Reports to: Customer Service Manager Direct Reports: Manages team of 5-6 Customer ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order

management, with a focus on continuous service improvement and performance optimization Proactivity ... , we have grown and expanded, always staying true to our core values of excellence, innovation, and customer ... Main Tasks and Responsibilities Lead the evolution and lifecycle management of Customer Management solutions ... Science, Information Systems, Engineering, or a related field Minimum of 3 years of experience as a Service ... data by promoting best practices in information management Define, optimize, and monitor Customer Management

Propose suitable solutions for customers and Customer Service Specialists, ensuring the team understands ... You will oversee daily customer interactions, ensuring the delivery of exceptional service while maintaining ... service excellence. ... Service Specialists. ... Strong conflict resolution abilities to effectively address and manage customer and team issues.

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Through these activities, you will help enhance customer satisfaction and support business profitability ... operation of the area more complete, effective, efficient and profitable, ensuring and improving the service

Job Openings Customer Service Representative (Dutch Speaking) About the job Customer Service Representative ... This is an excellent opportunity for customer service professionals looking to build their career in ... service to Dutch-speaking customers. ... service experience and language skills. ... customer issues Document and track all customer interactions Process customer requests efficiently Maintain

Customer Service Executive page is loaded## Customer Service Executivelocations: Lisbon, Portugal: Porto ... the customer relationship.Act as an advocate for the customer within TD SYNNEX relating to after sales ... service through the accurate and timely processing of returns and delivery queries to protect and grow ... where appropriate.* Own, respond to and ensure progression of queries within service level agreements ... service tools* Support other team members to achieve goals and maintain a strong team work ethos* To

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

We are looking for a Travel Customer Service professional to support clients before, during, and after ... mindset Experienced in customer service (travel, tourism, or hospitality experience is a plus) Well‐organized ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring ... efficiently while maintaining a positive and supportive approach Ideal Candidate A strong communicator with a customer‐first

Job Purpose Provide industry leading customer service through the accurate and timely processing of returns ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

Job Title: Customer Service Specialist At TE, you will unleash your potential working with people from ... satisfaction Your ideal background Bachelor Degree Experience in Customer Service of minimum 2 years ... Service #J-18808-Ljbffr ... Why you should join Join our Customer Solutions team and be the voice that truly connects customers with ... Finance, Planning, and international teams to drive continuous improvement and deliver best-in‐class customer

Customer Experience Senior Manager Amgen is seeking a Senior Manager of Customer Service to lead a critical ... What You Will Do Lead customer service operations supporting commercial and clinical customer segments ... Experience supporting customer service operations, order management, or customer experience programs. ... Operational Excellence & Cross‐Functional Collaboration Lead Customer Service, Customer Experience, Digital ... Stay informed on industry trends and emerging best practices in customer service and customer experience

Intro A Support Manager ensures excellent customer service together with support teams and drives them ... on customer reporting and satisfaction. ... They have a broad technical understanding, good know-how of service level management, and a strong focus ... These solutions support use cases such as fleet operations, service and maintenance, mobility services ... Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

About Automaise Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost, improve operational efficiency, and deliver better ... customer experiences through AI Agents that integrate with existing CRM, CCaaS, and ERP systems.

About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote ... , and delivering exceptional customer experiences. ... service experience (travel, hospitality, or service‐related experience preferred) Strong organizational ... booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer ... This role is ideal for someone who is detail‐oriented, service‐driven, and passionate about travel, hospitality

interactions Supporting Service Account Managers with operational and customer‐related activities Contributing ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... to delivering a high‐quality customer experience. ... closely with both Customer Support and Technical Support teams to find effective solutions. ... About the Team The Technical Customer Services team plays a key role in delivering a smooth and reliable