6801 customer service English-speaking jobs in Portugal

The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives, ensuring ... : Manages team of 5-6 Customer Service Representatives Department: Customer Service Responsibilities ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order ... satisfaction Job Description Position in Organization Reports to: Customer Service Manager Direct Reports

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Provide commercial support and ensure alignment between the needs identified by the customer from the ... Ensure its proper functioning and technical operation and contribution to customer satisfaction. ... order to ensure the operation and proper functioning of the different equipment, and contribute to customer ... whenever requested, with Project Manager and/or Account Manager in all types of interface with the customer

Job Summary The Customer Service Team Supervisor at Elementis leads a team of Customer Service Representatives ... Service Representatives Department: Customer Service Responsibilities You lead the Order Fulfilment ... Position in Organization Reports to: Customer Service Manager Direct Reports: Manages team of 5-6 Customer ... cycles, and assist in monitoring KPIs under the guidance of Customer Service management. ... They excel in various customer service functions, working with cross-functional teams to optimize order

Provide technical support to advertisers and agencies, resolving issues, guiding platform use, and ensuring client satisfaction. Support SMBs through various channels (chat, email, phone) in a multilingual team.

We are looking for a Travel Customer Service professional to support clients before, during, and after ... mindset Experienced in customer service (travel, tourism, or hospitality experience is a plus) Well‐organized ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring ... efficiently while maintaining a positive and supportive approach Ideal Candidate A strong communicator with a customer‐first

Service Manager to lead and scale its remote Customer Care team. ... Requirements Proven experience as a Customer Service Manager / Customer Support Manager in e‐commerce ... High level of ownership and influence over customer service operations. ... Design, implement, and continuously improve customer service workflows, policies, and SOPs. ... Opportunity to build and lead a customer service system with real impact. #J-18808-Ljbffr

position where you will have an opportunity to deliver world‐class customer service. ... Customer Services Executive This role sits at the heart of a growing global organisation and is a critical

Job Purpose Provide industry leading customer service through the accurate and timely processing of returns ... Own, respond to and ensure progression of queries within service level agreements Adhere to company policy ... service tools Support other team members to achieve goals and maintain a strong team work ethos To support ... and delivery queries to protect and grow the customer relationship. ... Act as an advocate for the customer within TD SYNNEX relating to after sales management processes and

Job Title Customer Support Service Transition Senior Analyst Overview Join our Service Management Design ... are someone who: Holds a degree in Computer Science or equivalent work experience Has experience in customer ... relationships across multicultural teams Has a detail‐oriented and organised mindset, curiosity, and a strong customer ... You'll collaborate with global teams, partners, and customers to design service models, prepare support ... Summary of the Role As a Service Transition Specialist, you will be responsible for: Design & deploy

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand ... service in all situations (questions, complaints, requests for advice and support; technical support ... the customer case Remain professional and calm in all situations Record and document customer cases ... As a Customer Care Agent, you will answer calls and emails with the main objective of providing excellent ... to customer requests and demonstrating understanding Opting for the best route (appeal process) to handle

Customer Service Representative - English Market Location: Portugal, Porto Job category: Customer Service ... Join Transcom as a Customer Service Representative! ... We're looking for a English-speaking Customer Service Representative to join our team and support customers ... service specialists; Comprehensive paid training to introduce you to the specifics of the role; Modern ... Be on the front line of support for our clients and deliver an excellent customer experience.

Customer Experience Senior Manager Amgen is seeking a Senior Manager of Customer Service to lead a critical ... What You Will Do Lead customer service operations supporting commercial and clinical customer segments ... Experience supporting customer service operations, order management, or customer experience programs. ... Operational Excellence & Cross‐Functional Collaboration Lead Customer Service, Customer Experience, Digital ... Stay informed on industry trends and emerging best practices in customer service and customer experience

About AUTOMAISE Automaise is an enterprise AI platform that automates complex customer service interactions ... We help large enterprises reduce customer service cost improve operational efficiency, and deliver better ... Lead the Head of Solutions (pre‐sales), Head of Partnerships, and Customer Success Manager. ... customer experiences – through AI Agents that integrate with existing CRM, CCaaS, and ERP systems. ... includes three Regional Sales Managers (PT, ES, UK), a Head of Solutions, a Head of Partnerships, and a Customer

About the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative ... , and delivering exceptional customer experiences. ... service experience (travel, hospitality, or service-related experience preferred) Strong organizational ... booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer ... This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality

You will lead, coach and support a team of Customer Service Advisors, driving performance, service excellence ... What You'll Do Oversee the customer service team daily work towards operational targets; Train/coach ... experience leading, coaching or supporting a customer service team; Able to organise workloads, manage ... THE ROLE As a Customer Service Supervisor, you will play a pivotal role in ensuring the consistent delivery ... Who You Are Experienced in customer service, ideally within fashion, retail, luxury or e-commerce; Previous

That's where our Customer Service team comes in. ... Customer Service @ Carwow Car-changing is a big deal, and we want to ensure everyone using Carwow has ... communication skills to work efficiently to provide the best customer service, meeting both your own ... Therefore, we value efficiency, adaptability and a thirst for knowledge in our Customer Service team. ... Share knowledge and best practices within the team to enhance overall customer service quality and improve

Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA) ... Ensure service information accessible by sorting and filing documents/forms. ... May schedule field service repair calls. Handles requests for additional company materials. ... ABOUT ENOVIS™ As suas responsabilidades | What You'll Do Interacts with customers, company sales and/or service ... text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service

service, data entry, and also review products, then you are the person we are looking for. ... Data entry clerks originate from all different backgrounds including data entry, telemarketing, customer ... self-motivated as well as comfortable working on your own at home, take pleasure in such jobs as email customer

Meet customer service quality standards and performance metrics consistently. ... Job Summary Uphold is seeking a Junior VIP Support Analyst to join our dedicated Customer Service team ... Develop and update processes in partnership with Customer Support Operations to improve service delivery ... service. ... service.