6408 customer service English-speaking jobs in Portugal

  • DP World
  • Porto
  • January 16
Job Description About the role The Inbound Customer Service Agent is responsible for managing the end-to-end ... Solid understanding of performance metrics (KPIs) related to logistics and customer service, including ... service. ... service availability and issue resolution rates. ... Service mindset aligned to 3PL/4PL: neutral, solution-driven, and fact-based.
  • Hostelworld Group
  • Porto
  • January 16
WHO YOU'LL WORK WITH  Working with the Customer Service team, led by Customer Service Manager, your ... role is to provide outstanding service to our customers. ... resolve customer complaints in a courteous manner Identify and assess customer needs to achieve a ... service team targets Respond promptly (24-48hr) and courteously to customers queries Handle and ... Service Executive role, consistently reaching and exceeding targets Knowledge & Skills: Excellent
  • Abbott
  • Porto
  • January 16
JOB DESCRIPTION: Specialist Customer Service Divisão - Core Diagnostics Abbott Location - Leça ... MAIN RESPONSIBILITIES • As Customer Service Specialist the role will work under limited supervision ... Background Minimum 2 years At least 2 years of experience in a medical laboratory environment, field service ... Provides information when responding to complex customer inquiries regarding customer accounts and billing ... and apply subject matter knowledge in the area of internal Customer Support (Non-Technical)
  • CBTalents
  • Lisboa
  • January 16
As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive ... international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service ... Resolve inquiries about loyalty programs and customer accounts. ... Utilize reservation systems efficiently to match customer needs. ... Content: System tools, reservation process, customer communication, and product knowledge.
  • Farfetch
  • Lisboa
  • January 16
THE ROLE As a Customer Service Advisor, you are  the face and voice of Farfetch strategic partners ... Reporting to the Customer Service Supervisor, you will gain excellent hands-on experience in a fast-paced ... WHO YOU ARE Experienced in customer service (minimum of 1 year), preferably in a fashion and/or e-commerce ... Exceeds their expectations by providing exceptional service through the quality, speed and efficiency ... WHAT YOU'LL DO Be the first point of contact, providing an optimum level of service to all of our
  • TP
  • Lisboa
  • January 16
What you'll be doing at TP Portugal As an English-speaker Customer Service for Content Creato r
  • Smartbox Group
  • Cascais
  • January 16
Translate customer feedback into actionable insights to improve service delivery. ... Customer Experience Excellence Monitor and maintain exceptional service levels Handle escalations with ... You will be the driving force behind a passionate, customer-focused team serving our Italian market team
  • Solera Holdings, LLC.
  • Lisboa
  • December 26
The Role We are looking for a Customer Support Representative to join our on-site customer service team ... Identify opportunities to improve customer satisfaction and streamline service processes. ... Experience: Minimum 1–2 years of experience in customer service or technical support Skills: Excellent ... Troubleshoot and resolve customer issues efficiently while maintaining a positive customer experience ... Collaborate with cross-functional teams to ensure continuous improvement and service excellence.
  • Wasteplan
  • Portugal
  • January 22
Responsible for ensuring customer satisfaction and managing the quality of service delivery. ... and prospects in order to ascertain the relevance of the prospective clients need, in relation to our service ... explore additional business opportunities for the company to offer, as an extension of the current service
  • FURLA
  • Alcochete
  • January 29
Ensure that customer service standards are adhered to and business opportunities are maximised. ... Handle store activities in terms of customer service, visual guidelines and stock controlling duties ... service and performance. ... service, merchandising and communication Maximise contribution by helping to achieve budget sales and ... Manage customer queries and complaints in a timely and efficient manner.
  • DAZN
  • Lisboa
  • January 23
Service teams to enhance the overall customer experience, focusing on improving service processes, optimizing ... This role is not a frontline customer service position but rather a strategic and analytical role aimed ... Please also upload your resume in English, thanks What You'll Be Doing: Analyze customer service ... Design and implement strategies to improve customer service experience, quality and efficiency across ... Collaborate with Customer Service Global team, Product, and Marketing teams to ensure seamless information
  • Ensmile Aligners
  • Aeroporto Francisco Sá Carneiro Porto
  • January 30
Qualifications Proficiency in Customer Support and Customer Service to address client needs effectively ... Previous experience in a customer service or support role is preferred. ... Role Description This is a full-time, on-site role based in Maia for a Customer Service Specialist. ... and enhance service quality. ... Strong understanding of Customer Satisfaction and Customer Experience to ensure positive interactions
  • CNC Lda
  • Albufeira
  • January 18
Requirements: Previous experience in a customer service role (coffee shop, restaurant, or similar) is ... with a smile, we want to hear from you Key Responsibilities: Customer Service: Greet and assist customers ... service? ... service. ... Passion for coffee and great customer experiences Why Join Us?
  • Mprtc
  • Portugal
  • February 1
service, and company standards. ... service, staff, inventory, cashiers, and sales associates. ... Sales Manager will oversee and coordinate the day-to-day activities of the retail store, including customer ... s primary objective is to maximise profits while maintaining high operational efficiency, excellent customer
  • CNX
  • Portugal
  • January 21
This position provides customer service support and resolution of routine problems regarding client' ... Service position interfaces with customers via inbound calls, outbound calls, or through the Internet ... ;s product or services.Essential Functions/Core Responsibilities  • Ensure service delivered to our ... service orientation • Strong computer navigation skills and PC Knowledge • Ability to effectively ... Job Title: TESTING REQUISITION - DO NOT APPLY - Production AgentJob Description The Advisor I, Customer
  • Haier
  • Lisboa
  • January 29
commercial development Ensure achievement of KPIs: service levels, customer satisfaction, contact ... The position provides strategic direction and leadership for the Customer Service and Spare Parts functions ... After Sales operations, ensuring strong performance in revenue generation, warranty repair management, customer ... Solid operational focuses on cost leadership, customer quality, innovation, and margin realization. ... High-level skills in customer interaction, direct sales, team and field management, quality control and
  • FedEx Group
  • Lisboa
  • January 10
Provide solutions to any customer service issues and enhance customer experience by identification of ... Experience in a customer service environment, including complaint-handling / sales responsibilities would ... As a Premier Customer Care Representative you will support the FedEx Customer Experience strategy by ... care and service to Enterprise Global & Regional Accounts, while optimising new business opportunities ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every
  • Körber Group
  • Porto
  • January 16
quality and customer satisfaction. ... Service Level Management: Monitor and report on service level agreements (SLAs), ensuring that service ... Job Summary: The Senior Service Support Engineer for Domain Service Support will be responsible for overseeing ... Key Responsibilities: Service Management:  Oversee KPIs and day-to-day operations of the IT service ... Conduct Service Review Meetings.
  • Fujitsu
  • Setúbal
  • January 29
Aligns IT actions with business impact, enabling proactive and customer-centric service. ... Business awareness Clear understanding of the customer's business environment, priorities, and service ... Service Level Demonstrates awareness of service commitments by knowing the key components of the service ... Customer Experience Demonstrates a customer-centric approach by delivering compassionate and tailored ... Purpose of Recruitment: We are building a talent community of Bilingual Service Desk professionals for
  • Swarovski
  • Albufeira
  • January 30
Highly motivated and with a strong customer service orientation Dedication and target driven attitude ... inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service
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