2595 customer service English-speaking jobs in Lisbon

satisfaction over the service provided, operational results on fleet availability and condition of the ... satisfaction related processes, owning service recovery procedures into identifying root-causes and ... overseeing the daily operations of Indie Campers stations within a geographical area in order to drive customer ... regional KPIs), performance improvement plans, termination & renewal decisionsActively participate in customer ... actively manage the teams to achieve the results defined for each location regarding fleet availability, customer

Front-office activities: Customer service and sales: Take care of check-ins and check-outs, register ... service when they start and finish road trips of a lifetime. ... Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer ... service, problem-solving, communication, team spirit, organization, time management, fleet coordination ... and meeting new cultures;You possess a natural talent for connecting with people and have a strong customer

Description We're hiring Customer Service, Retentions and Content Moderation Advisors to join our ... About you:To qualify for one of our roles, all you need is …High school diploma;Some customer service ... high sense of responsibility and attention to detail;Can-do attitude and a genuine desire to leave the customer

and team satisfaction through demonstrable high quality customer support and services. ... actively identifying new opportunities to increase process and economic efficiency within team as well as customer ... requirements while working with teams from IT service operations. ... It Service Manager (M/F/D) Lisboa Lisboa, Lisboa, Portugal Job Description: Create a better #Tomorrow ... Delivery of the application must at least meet agreed Service Levels, security, governance, or compliance

The customer operations manager ensures that all processes and operations related to customer service ... customer experience! ... We’re looking for a customer operations manager to focus on enhancing the overall customer experience ... Determine the timing and content of touch points for customer facing teams along the customer journey ... Gainsight as a customer success software platform Experience with CRMs to manage customer interactions

Tailor content and communication style to service a variety of stakeholders from senior executives to ... If you’re someone who strives to improve customer satisfaction by understanding a customer's novel ... We’re looking for a Customer Success Specialist to support mid-tier customers during their post-sale ... Ensure the timely and successful delivery of our solutions according to customer needs and objectives ... Act as the customer’s primary point of escalation, when required, to help manage customer expectations

You will join a global team of customer service representatives and will be responsible for taking care ... Non-negotiable: Fluent Dutch Has 2+ years' experience in a service-oriented, technical or customer ... satisfaction and retention Retention and Service Recovery Working closely with our Implementations ... Title: Customer Support Consultant / Customer Care Consultant Type: Fulltime Terms: Onsite Location ... As a Customer Care Consultant, you will need the ability to quickly identify issues and troubleshoot

Customer Retention Strategies Develop and execute strategies to proactively address customer concerns ... These upgrades range from our own premium services including automated customer upselling and entry-level ... Collaborate with the sales team to develop tailored proposals and strategies for expanding customer usage ... Customer Engagement and Relationship Building Proactively engage with hoteliers to understand their business

Tailor content and communication style to service a variety of stakeholders from senior executives to ... If you’re someone who strives to improve customer satisfaction by understanding a customer's novel ... We’re looking for a Customer Success Specialist to support mid-tier customers during their post-sale ... Ensure the timely and successful delivery of our solutions according to customer needs and objectives ... Act as the customer’s primary point of escalation, when required, to help manage customer expectations

Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly ... and addressing unsatisfactory experiences Triage issues and escalate them to PDC Specialists team, Customer ... : Google Suite | Microsoft Office | Zendesk TO BE SUCCESSFUL IN THIS ROLE: Initial experience in customer

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... class customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

We are in Business for People, empowering people in service organizations with innovative Enterprise ... Experience in a similar customer-centric role generating cloud software customer value. ... Serve as the primary contact in the customer success organization to drive solutions for the customer ... Create and manage a customer success plan alongside the account manager and customer that delivers on ... This role may require security clearance required for customer projects and access to sensitive (customer

, and Product organizations, partnering with these teams to deliver the best possible solution(s) & service ... and ‘customer first’ culture. ... Sales and Customer Success organization. ... Our Customer Success Executives take a proactive and strategic approach, ensuring customer satisfaction ... Customer Expansion and Retention: Drive the customer upgrade campaigns by identifying, qualifying, and

SLA Management - Take responsibility for defining and adhering to Service Level Agreements (SLAs) between ... Proven experience in a customer support or technical support role. ... and will be serving our customer base by managing their incidents on a 24/7 schedule. ... Job Purpose In the role of a Customer Success Specialist, you will be part of our global organization ... Duties and Responsibilities The candidate should have previous experience in Customer Support, preferably

About the Opportunity As Salsify's Customer Support team grows, we are looking for talented, customer-oriented ... Confidently handles customer feedback, frustrations and case escalations; Liaising with colleagues or ... Technical with a customer-first mindset and comfortable with HTML, APIs, log files, networking, system ... consistently delivering on monthly KPIs and top quality support experience; Promptly responding to customer

for delivering exceptional service Basic Qualifications: Very strong ability to listen attentively ... Lisbon, Portugal Customer Experience Full-time About Us AnyDesk was ... are looking for: To support us on our mission, we are looking for a talented and highly ambitious Customer ... about our product taking into account their business requirements Customer-centric mindset with a passion ... to support broader business objectives Support our sales and business development team Advise the customer

Proficiency in customer service software and tools. ... Customer Experience Management: Oversee the customer service process to ensure a seamless and positive ... Performance Monitoring: Analyze customer service metrics and feedback to identify trends and areas for ... Collaboration: Work closely with other departments to align customer service strategies with overall ... Skills and Qualifications: Proven experience in a customer service management role, preferably in a remote

expectations, updates and buy-in, including representing Avanade at governance meetingsManage and develop customer ... Service Delivery Management, you will lead service delivery teams in delivering what is defined and outlined ... in service contract on accounts of small to moderate size/complex projects. ... will serve as the link between delivery resources and client organization for technical contractual, service ... used effectivelyEngage and manage appropriate onshore, offshore, and near shore workforces, including Service

Client´s Business Units to ensure customer satisfaction  Manage budget and report to the service owner ... alignment and touchpoints with all involved stakeholders Manage change requests/Small projects To drive customer ... The service to be provided has main focus on IT Service Management to manage internal organization our ...   Monitoring and reporting of service delivery Suggest improvements for optimizations of the service ... , the new requirements, and coordinate the service needs with other service managers, platform management