2258 customer service English-speaking jobs in Lisbon

  • Convergys
  • Lisboa
  • April 14
If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... Customer Representative (English-speaking) - Insurance Company Customer Representative (English-speaking ... Have previous customer experience (a plus). ... ) - Insurance Company Job Title: Customer Representative (English-speaking) - Insurance Company Experience
  • Flex Living
  • Lisboa
  • February 4
Prepare and update reports on customer service metrics. ... Feedback and Improvement Collect and analyze customer feedback to improve service quality. ... Skills & Qualifications Proven experience in customer service, client relations, or a similar role. ... issues to maintain the high standards of service that Flex Living is known for. ... Key Responsibilities Customer Support and Communication Respond promptly to customer inquiries via email
  • Bosch Portugal
  • Lisboa
  • April 8
service provider, …) and/or end-customer, depending on business model. ... Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Seniority level Associate Employment type Full-time Job function Customer Service Industries Industrial ... provider and/or between Bosch and end-customer. ... Responsible for 2nd level E-Commerce customer support.
  • Siemens Mobility
  • Lisboa
  • March 22
Continuously monitor and improve service processes to enhance efficiency and customer satisfaction. ... Service Management:Oversee the delivery and performance of IT services, ensuring adherence to service ... Familiarity with IT service management frameworks (e.g., ITIL). ... Identify and resolve service incidents and problems in a timely manner. ... Collaborate with stakeholders to define and implement IT service strategies and roadmaps.
  • Werfen Spain and Portugal
  • Lisboa
  • April 10
Logistics (Customer Service) Contracting Department Minimum Skills & Capabilities: Focus on results ... considering the customer needs. ... Check the service level offered by the different departments of the Company assigned centers reducing ... Internal Networking/Key relationships: Key Account Manager Area Manager Business Unit Technical Service ... Coordinate installations, interacting with the different departments involved (Logistics, Technical Service
  • Robert Bosch Group
  • Lisboa
  • April 12
service provider, etc.) and/or end-customer, depending on the business model. ... Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Legal Entity: Bosch Service Solutions S.A. ... provider and/or between Bosch and end-customer. ... System knowledge: Service CRMs (C4C, SalesForce, etc.), SAP, MS Office.
  • Petroleum Marketing Group, Inc.
  • Lisboa
  • April 9
Customer service to attain the highest level of service. ... We offer each of our customers superior customer service and support, provided by innovative, dedicated ... Requirements: Reliable Transportation Flexible Availability Believes in Excellent Customer Service Enjoys ... To assure every customer has been provided an exceptional experience, a Sales Associate must work with ... service, merchandising, food preparation, daily cleaning, cash register duties, and other related tasks
  • Goldenergy
  • Lisboa
  • March 26
Develop educational content that empowers customers to use self-service options, reducing the need for ... About the role We’re looking for a Customer Experience & Marketing Specialist to drive meaningful customer ... Customer Retention and Churn Reduction: Map and optimize the customer journey, identifying critical touchpoints ... Works with segmentation of customer database. What you'll bring? ... Test and refine referral incentives to maximize program success and customer acquisition.
  • Iptor Supply Chain Systems
  • Lisboa
  • April 16
customer incidents and service requests. ... performance, and ensuring a high level of customer satisfaction. ... Document all incidents, service requests, and resolutions in the IT service management system. ... SUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENT We are a niche ERP software vendor dedicated ... We are seeking a dynamic Service Desk Agent to play a crucial role in providing front-line support for
  • Hays
  • Lisboa
  • April 12
Respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident ... Requirements: 2 to 3 years of experience in Service Desk roles. ... 3 days ago Be among the first 25 applicants Join Our Team as a Service Desk Analyst! ... We are looking for a motivated Service Desk Analyst to integrate a project for one of our clients. ... Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined
  • Randstad II - Prestação de Serviços, Limitada
  • Lisboa
  • April 12
, service level management, solution performance, database management, product/service planning, component ... attitude focused on Customer Expectations & Needs understanding; Deliverable-driven, able to work with ... SAP Ariba, ServiceNow & Splunk software would be a plus; Full mastery of Google Suite (plus); Strong customer-oriented ... Time, Cost and Quality of Product delivery including associated services; Manage the definition of Service ... competências Degree in IT, Engineering or Management; + 1 year of experience working in service delivery
  • Hiscox
  • Lisboa
  • April 9
tools, KPIs, and IT Service Delivery of the EU IT Operations Value Stream. ... Facilitate the creation and delivery of service requests around these services. ... The Role: As a Service Manager, you will be responsible for the vision and successful management of the ... Key Responsibilities: Define and maintain the EU IT service strategy, aligning it with business objectives ... Solid background in software engineering or equivalent with 5+ years of experience on IT Service / Operations
  • Vwds Inc.
  • Lisboa
  • April 9
and customer orientation; • Initiative to solve problems and overcome roadblocks; • Result-oriented ... learn ServiceNow platform and application development; • Strong analytical skills paired with a strong service ... Implementation Specialist (ITSM; HAM; SAM; ITOM) About the Product Implementation of a variety of modules (IT Service
  • Vwds Inc.
  • Lisboa
  • April 4
About the Role We are looking for an IT Service Analyst to join the Competence Hub project. ... Academic Background in Information Technologies or relevant previous experience in Application Support/Service
  • Jobbex IT
  • Lisboa
  • April 3
Monitor and improve OLAs, SLAs, and KPIs to maintain high service quality. ... Lead and mentor the Operations Management Team (TTS) to optimize service efficiency. ... Strong expertise in ITIL frameworks, service management, and IT operations strategy. ... empowers people & organizations by matching great talents to great projects, is looking for the next Service ... a great match if you have: Availability to travel for the first 2 months. 5+ years of experience in Service
  • DSV Road GmbH
  • Lisboa
  • January 25
Support Service Owner activities for Lead Logistics Applications to comply and meet Global IT/Governance
  • Emma – The Sleep Company
  • Lisboa
  • March 29
Experience in customer service, logistics, or e-commerce operations is a plus. ... designing, optimizing, and standardizing customer service processes to improve operational efficiency ... What you'll do Optimize & Standardize Customer Service Processes – Design and implement efficient ... workflows that improve service quality, reduce handling time, and enhance the overall customer journey ... automation, self-service solutions, proactive communication, and process improvements.
  • ClearOps GmbH
  • Lisboa
  • February 19
Strategic Account Development & Proactive Customer SuccessRegularly gather customer feedback, including ... Your mission At ClearOps, we keep the world of machinery moving by transforming the entire service supply ... pioneering technologies that are transforming service supply chains, we’d love to hear from you! ... At ClearOps, our mission is to revolutionize service supply chains, keeping machines up and running and ... maximizing customer lifetime value like never before.
  • Cross Border Talents
  • Lisboa
  • March 27
Customer service experience is a plus but not required. Ability to work in rotating shifts. ... Collaborate with team members to improve service quality. ... Nordic Customer Support Roles in Lisbon! ... Maintain accurate records of customer interactions. ... Join our dynamic customer support team in beautiful Lisbon!
  • Hilton Worldwide, Inc.
  • Lisboa
  • April 5
You will work with your Team Members to deliver a high quality service experience that exceeds customer ... expectations through the following tasks: Receive orders and serve customer requests completely in a ... area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts ... mandatory Flexible, reliable, and responsive to a range of work situations Prepared to manage a variety of customer ... 1050-105 A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service
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