14455 customer service English-speaking jobs in Portugal

incidents, service requests, and infrastructure maintenance tasks Review and create application support ... Job DescriptionAs anApplication Production Support , you will play a key role in managing incidents, service ... You will work collaboratively in a shift-based team to ensure service quality and availability.Key ResponsibilitiesHandle

providers, coordinating performance reviews and follow‐up to ensure high service standards;Guarantee ... monitoring, disaster recovery planning, and implementation of security measures;Lead relationships with service

improve daily, have a strong internal drive for achievement and success Provide industry-best client service

documentation Participate in governance reviews and operational performance meetings Contribute to service

Support Engineer needed with 3+ years of IT experience. Must have programming language, API, XML, JSON, and cloud computing service knowledge (Azure preferred). Database, scripting, and incident management experience required. Fluent English, French a plus.

Ensure proper risk and compliance management for all Service Center hub processes and activities. ... Lead the setup and management of the Global Business Service Center in an eastern european country or ... Your profile10 years_editable proven experience in setting up and managing a Shared Service Center. ... This role will build up various Global Business Service Center functions and activities within our global ... Define and implement strategies and tools to optimize service delivery and efficiency in alignment with

OutSystems (Mobile, Reactive, and Traditional Web);Manage application lifecycle and deployments using Service ... Web, Reactive, DTSX, ASP, .NET);Work with SQL Server databases;Monitor logs and resolve errors using Service ... in Agile/Scrum environments;Experience with SQL Server;Experience handling logs and error analysis (Service ... Model.Who You Are:Solid experience with OutSystems (Mobile, Reactive, Traditional Web);Strong knowledge of Service

stakeholder management, process optimization and efficiency initiatives to ensure consistent, high-quality service

, and service request fulfillment. ... Solid understanding of IT service delivery and best practices aligned with ITIL frameworks. ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Develop and maintain service catalogs that accurately reflect IT services available to end users. ... QualificationsProven experience with ITSM platforms such as ServiceNow, Jira Service Management, BMC

service) to ensure client satisfaction and smooth delivery of servicesIncrease distribution, comparing ... influencing and customers and internal teamsThe skills for success Sales Targets, product Knowledge, Customer ... business opportunities and potential threats.Collaborate with internal departments (marketing, regulatory, customer

Work closely with Product Marketing Management, Operations (Customer Service/Delivery/Go To Market) and ... Drive co-innovation with customers to validate customer value drivers, define features of the products

understanding of Pharma Market and related procedures.• Understanding and general knowledge of health service ... .• Manage the partnering process at territory and regional level with customer salesforce where relevant ... and in any relevant specialty segment.• Fluency in software operating systems, such as MS Office and customer

marital status, medical condition as defined by state law, physical or mental disability, military service ... and partner care, this team is relentlessly focused on improving the customer experience every single ... content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer

The Sales Engineer will play a crucial role in driving sales growth and maintaining strong customer relationships ... Monitor market trends, competitor activities, and customer feedback to identify opportunities for product ... with the engineering team to understand technical requirements and develop tailored solutions to meet customer

You'll translate customer insights into clear roadmaps and PRDs, collaborate closely with engineering ... the core product by writing PRDs and supporting initiatives that enhance usability, scalability, and customer ... value.Collaborate with engineering leadership to ensure the smooth execution of product initiatives.Conduct customer

You will engage with manufacturing processes, understand customer requirements, and design solutions ... needsPerform demonstrations of the solution adapted to customer requirementsCoordinate custom developments ... business process analysis and elaborate strategies and plans for MES implementationUnderstand specific customer ... capabilities of CM's award-winning solutionsSuccessfully supported MES deployments, built strong customer ... solutions from the Critical Manufacturing offeringCreate configurations and customizations tailored to customer

This drives operating efficiency, better customer experience, company agility, and decision-making, and ... Key ResponsibilitiesManage the consolidated service performance review of all GBS Centers and processes ... Qualifications6+ years of experience demonstrating progressive responsibility in roles focused on driving service

high-quality software for trip and train planning as well as mobile ticketing and comprehensive Mobility as a Service ... enables you to work effectively in interdisciplinary and distributed teams, complemented by experience in customer

and backend integrationsParticipate in system design and architectural discussions, especially around service ... fast-growing startup environmentA strong culture grounded in speed, ownership, trust, transparency, customer

software, and tax‐free solutions every minute of every day.Planet empowers its customers to deliver great customer ... preventing future incidents.Engage with customers on critical escalations, ensuring a high level of service