1176 customer service English-speaking jobs in Porto

AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations ... Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience

3 to 7 years of SAP Functional experience with a strong focus on Customer Service and Plant Maintenance ... Proven expertise in Service Management and Field Service processes, including end-to-end service management ... (Incident Management, service notifications, orders, billing, contracts, integration with Finance and

Coordinate with technical specialists and Customer Service to close opportunities and manage orders in ... This role will be responsible for managing the client and potential customer portfolio in the assigned ... manufacturer of professional dental products and technologies, with a 130-year history of innovation and service

feedback, and working with Customer Service to recommending new features or enhancements Compile, analyze ... Service Managers, UX Designers, Engineers, Data Science team, QA and other Product Managers. ... AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation

This role plays a key part in delivering exceptional service and support to our customers. ... Ensure regulatory and customer deadlines are met for artwork submissions to local authorities. ... Provide technical support by directing production and customer queries to the appropriate departments ... Responsibilities Manage the end-to-end coordination of the artwork process, from initial setup to final customer

Ensure excellent customer service and maintain a high level of client satisfaction. ... About Us:Planet is a leading technology company transforming payments by putting customer experience ... Provide regular service level reporting on the service against the established SLA’s & KPI’s. ... Proficiency in using service management tools and platforms. ... Develop and implement support processes and best practices to improve efficiency and service quality.

What you can expect: To provide excellent levels of customer service and surpassing customer expectations ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer ... efficiently and on time To optimise product knowledge to the best advantage in recommending and drawing customer

AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET\'s AI solutions empower agents, optimize customer journeys, and transform contact center operations

Work in cloud environments with AWS, including deployment, monitoring, and service management. ... combining top-tier brands, physical stores, and digital platforms, it delivers seamless and engaging customer

About the Company: Content Guru is the largest privately owned provider of Contact Centre as a Service ... clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service ... We help businesses across the globe to enhance their customer engagement and experience. ... Work within an Agile team to develop applications to meet product/customer requirements. ... This includes our development of AI and propensity modelling to create the seamless end-to-end customer

and access management, including Azure AD, MFA, and SSO.* Strong customer service and communication ... The analyst partners with global IT teams to maintain service quality, security, and compliance within ... **Minimum Experience:*** 2–4 years’ experience in IT Support / Service Desk / Desktop Support roles.* ... *What You're Day Will Look Like:*** Provide first-line IT support to EMEA employees through the Service ... management platforms, such as ServiceNow, and ITIL service management practices.* Knowledge of identity

service performance to ensure client needs and company financial performance are met Partner with support ... develop new models to support staffing and volume changes Lead reviews of Call Centre efficiency and customer ... service disposition and sense of professionalism for self and team Solid understanding of the organization ... to take initiative and ownership with focus on continuous improvement Demonstrated ability to foster customer

Provide professional and courteous communication to ensure high customer satisfaction. ... Monitor, respond to, and resolve service desk tickets promptly. ... Understanding of service desk practices like Asset Management, Incident, Change, and Problem Management ... With offices in the UK and EU, we deliver high standards of service to our clients and our 1400 employees

* Familiarity with **Power BI**, **Microsoft Office 365**, and **ERP system integrations**.* Strong customer ... You will act as a key liaison between end users, Managed Service Providers (MSPs), and internal IT teams ... of **Microsoft Dynamics 365 Finance & Operations** modules.* Experience collaborating with **Managed Service ... cross-system or complex issues.* **Document resolutions, root causes, and best practices** within the IT Service ... service orientation and ability to remain composed under pressure.### **Why Join Us*** Competitive compensation

Job Title Customer Success role at proGrow Location & Employment Full-time Matosinhos About The ... Engineering, Mechanical Engineering, or a related field At least 2 years of professional experience in Customer

Develop and implement new Key Performance Indicators (KPIs) to measure product and service quality. ... Join as a Customer Quality Engineer at Bloq.it Bloq.it is the world’s leading smart locker solution, ... Design and implement a structured process for collecting, logging and tracking customer complaints. ... Quality team by ensuring that installed lockers meet the highest standards of reliability, safety and customer

We’re looking for Customer Support Specialists to join us in our office in Porto. Interested? ... and contribute to a continuously improving knowledge base Represent the voice of the customer internally ... , or Product teams Work in rotating shifts, including occasional weekends, to support our European customer ... base Collaborate with teammates to improve processes and customer experience Maintain clear documentation ... issues, payments, and general inquiries Follow internal procedures to ensure compliance, safety, and customer

reported issues thoroughly; Utilize ticketing systems for tracking and learning; Measure and act on service ... Job Description Respond to, analyze, and resolve technical issues; Restore customer issues promptly according ... resolution; Apply and contribute to technical support processes, policies, and tools; Collaborate with customer

Customer Service . ... Attend and provide post–sale service. Business Intelligence . ... expectations to ensure delivery of the best of our services, generate demand, through appropriate care and service ... Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM . ... Work with General Manager and Sales Team to execute a business strategy for all customer segments in

Customer Support & Issue Resolution Obtain, process, and mediate customer complaints; especially those ... Proactively monitor customer performance and ensure stable, high-quality output. ... Play an influential role in customer success, innovation, and product advancement. ... This role ensures that Foopak cupstock and food packaging boards run successfully on customer manufacturing ... technical activities related to Foopak product trials, qualification, troubleshooting, and ongoing customer