963 customer service English-speaking jobs in Porto

Focus on internal and end customer service. Positive attitude. Good communication skills. ... Making service requests. Management and monitoring of systems.

Advanced knowledge of customer service management strategies. ... Strong knowledge and understanding of market needs and tools Ability to communicate effectively with a service-oriented ... Responsibilities Develop a detailed understanding from a customer, operational and managerial point of ... the Europe Regional sales team and others with Infor Nexus and providing LLS collateral, supporting customer ... Infor Nexus supply chain visibility tool, and how it compares with other platforms in DP World Provide customer

AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET\'s AI solutions empower agents, optimize customer journeys, and transform contact center operations

in cooperation with Cetelem PT Design options to invoice the customer Collaborate with SE.T Iberia ... primary contact for internal Operations customers Drive continuous improvement to boost productivity and customer ... reporting and data visualization for stock financing (ESG, data visualization) with GBL Mobility Monitor customer ... Service Optimization Optimize resources and servicing costs Secure the setup to address local risks ... IT and Data managers to promote optimizations and AI-enabled innovations Service Management Manage

Ensure excellent customer service and maintain a high level of client satisfaction. ... About Us:Planet is a leading technology company transforming payments by putting customer experience ... Provide regular service level reporting on the service against the established SLA’s & KPI’s. ... Proficiency in using service management tools and platforms. ... Develop and implement support processes and best practices to improve efficiency and service quality.

About the Company: Content Guru is the largest privately owned provider of Contact Centre as a Service ... clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service ... We help businesses across the globe to enhance their customer engagement and experience. ... Work within an Agile team to develop applications to meet product/customer requirements. ... This includes our development of AI and propensity modelling to create the seamless end-to-end customer

service performance to ensure client needs and company financial performance are met Partner with support ... develop new models to support staffing and volume changes Lead reviews of Call Centre efficiency and customer ... service disposition and sense of professionalism for self and team Solid understanding of the organization ... to take initiative and ownership with focus on continuous improvement Demonstrated ability to foster customer

Provide professional and courteous communication to ensure high customer satisfaction. ... Monitor, respond to, and resolve service desk tickets promptly. ... Understanding of service desk practices like Asset Management, Incident, Change, and Problem Management ... With offices in the UK and EU, we deliver high standards of service to our clients and our 1400 employees

Select how often (in days) to receive an alert: Process Specialist IT Service Management (Porto) Job ... units in the Enterprise Service Management environment Ensuring optimal support of ITSM processes by ... Tasks Active further development of the company-wide IT service management system based on ITIL Continuous ... improvement of ITSM process and service quality using KPIs Supporting and advising consulting our business ... , business informatics or computer science, alternatively a comparable education with experience in service

What you can expect: To provide excellent levels of customer service and surpassing customer expectations ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer ... efficiently and on time To optimise product knowledge to the best advantage in recommending and drawing customer

reported issues thoroughly; Utilize ticketing systems for tracking and learning; Measure and act on service ... Job Description Respond to, analyze, and resolve technical issues; Restore customer issues promptly according ... resolution; Apply and contribute to technical support processes, policies, and tools; Collaborate with customer

Previous experience in customer service and a good level of English will be valued. ... service. ... alongside a dedicated team, always focusing on offering quality products at competitive prices with close customer

Implementing one service framework, performance measurements and GBS customer board. ... of the customer & consumer. ... Governance Knowledge, Skills and Abilities Extensive experience and understanding of GBS / Shared Service ... Minimum of 5-8 years of relevant work experience of I2C Ideally multiple years of experience in shared service ... I2C collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations

About Us: Planet is a leading technology company transforming payments by putting customer experience ... integrity and service visibility. ... Collaborate with service owners to develop and maintain service models and maps that reflect real-time ... Management, with at least 2 years focused on Configuration and/or Service Management. ... In this role, you will ensure that all Configuration Items (CIs), service mappings, and relationships

Social network you want to login/join with: Vehicle Service History Verification Agents (f/m/d) - Porto ... Job Views: 9 Posted: 19.08.2025 Expiry Date: 03.10.2025 Job Description: We are recruiting a Vehicle Service ... Research and gather missing service history information, if possible; Update and maintain our internal ... Review and analyze service records (physical documents, digital records) for vehicles listed in upcoming ... teams (operations and sales teams) regarding any concerns or issues with service history documentation

Skills and Abilities Strong Finance Accumen Solid experience with SAP and Excel Experience in a Shared Service ... Manage customer relationship, which includes problem resolution and root cause analysis. ... Provide insight in the development of the accounts receivable position of the customer to the Credit ... Responsibilities Ensure a timely collection of open receivables balance by working closely with the customer ... Key Relationships Cash Application Customer Primary Data Account and Sales Operations Market Finance

Customer Service . ... Attend and provide post–sale service.   Business Intelligence . ... expectations to ensure delivery of the best of our services, generate demand, through appropriate care and service ... Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM . ... Work with General Manager and Sales Team to execute a business strategy for all customer segments in

Do you like to translate customer requirements into IT solutions? ... Together, we drive innovation and customer success, while caring for our people and empowering them to

strong and clear focus on results; To leverage the potential of the teams to maximize both sales and service ... training to enhance counter sales; Maintain motivation and confidence in the sales process to handle customer

Familiarity with CRM tools and customer success platforms is a plus. Why Join? ... Overview Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm ... We are searching for a Customer Success Executive in Portugal who will Own and grow relationships with ... feedback into the roadmap What We’re Looking For Proven experience in customer success, account management ... Support, and Product to drive strategic growth and retention Influence product direction by bringing customer