1176 customer service English-speaking jobs in Porto

or customer service roles. ... Technical Skills Proficiency with customer service tools such as Zendesk, Aircall and Breezeway. ... Collaborate with the operations team and leadership to improve response times and service quality. ... Assess, prioritize, and resolve customer inquiries efficiently. ... Role Overview As a Senior Customer Support Specialist (Tier 2), you’ll play a key role in ensuring an

Experience in ITIL and IT Service Management procesos. ... Participate in customer calls, identify focus areas, and provide consultancy in critical areas. ... Demonstrate versatility in handling complex and challenging customer discussions and interactions. ... The candidate must possess strong SAP Basis expertise, a customer-focused mindset, and excellent communication ... Our application experts are engaged across the customer lifecycle to understand customer’s needs, helping

Description Join Our Team as Director of Service Delivery in Portugal (Porto or Lisbon) Are you a ... Concentrix is seeking a passionate and results-driven Director of Service Delivery to join our team in ... About the Role: As the Director of Service Delivery, you will be the bridge between our esteemed global ... You will ensure that our service delivery meets and exceeds contractual obligations while fostering strong ... Key Responsibilities: Leadership and Strategy: Spearhead the service delivery strategy to meet key performance

Service delivery Ensure deliver of a robust service, in a global service organisation mindset that can ... to improve service globally. ... Share service insights with both the Senior Service Specialist and Infrastructure Specialist to help ... Job Description Summary The Infrastructure & Service Engineer has primary responsibility to deliver ... The Infrastructure & Service Engineer will work closely with the Senior Infrastructure Specialist in

About Us: Planet is a leading technology company transforming payments by putting customer experience ... Key Responsibilities: Service Reporting & Analytics: Develop, maintain, and distribute service performance ... Management reporting, operations, or service analytics. ... Understanding of cloud-based service operations and performance monitoring. ... Proficiency with ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management.

Process orders from customers in the assigned territory in coordination with the Customer Service department ... manufacturer of professional dental products and technologies, with a 130-year history of innovation and service ... Prepare, follow up, and close tailored commercial proposals for each customer. ... Maintain, strengthen, and expand the customer portfolio within the assigned territory. ... Identify and generate cross-selling opportunities within the existing DS customer base.

service / user support English Software / IT Applications OUR VALUES: CMA CGM Group is proud to define ... #39; loading capacity, giving the best contribution possible to the Group, developing and managing a customer ... her/his commercial area Participate in establishing the Commercial actions plan and ensure the right customer ... Business intelligence Commercial action Negotiation Operational marketing Commercial relation Pricing Customer ... Identify commercial market opportunities and prospect and follow up customers to develop and monitor the customer

service experience. ... More Specifically, You Will Manage teams and is accountable for service levels and process controls for ... Monitor team execution of client projects, including status reporting, issue management, and client service ... for planned initiatives Define and lead the team to successful completion of department goals Develop service ... this manager should execute competent plans to promote customer success while maintaining scope.

Identifying opportunities for process optimization to improve customer service, streamline order workflows ... Service Role, preferably Animal Health Industry and or within a B2B setting. ... This is an exciting opportunity to join a dynamic and collaborative team within the Animal Health B2B Customer ... large datasets to uncover trends, deliver actionable insights, and recommend strategies to enhance customer ... sustaining strong, long-term partnerships with assigned pharmaceutical clients, ensuring exceptional customer

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

This role requires exceptional customer service skills, a strong attention to detail, and the ability ... Maintain detailed records of customer correspondence. ... Strong client service mentality: able to collaborate with stakeholders, employees, customers to deliver ... Experience in customer facing - roles specifically covering O2C processes.

Experience in customer service or technical support roles. ... Proven service attitude and a solution-oriented mindset. ... Manage and document customer complaints, ensuring proper follow-up and resolution. ... This position involves shift-based work and participation in an on‑call rotation to support our global customer

Identifying opportunities for process optimization to improve customer service, streamline order workflows ... Service Role, preferably Animal Health Industry and or within a B2B setting. ... This is an exciting opportunity to join a dynamic and collaborative team within the Animal Health B2B Customer ... large datasets to uncover trends, deliver actionable insights, and recommend strategies to enhance customer ... sustaining strong, long-term partnerships with assigned pharmaceutical clients, ensuring exceptional customer

Excellent customer service skills and experience in white glove handling VIPs/Executives. ... Thorough interpersonal, oral, and written communication skills to provide quality customer service. ... Seniority Level Associate Employment Type Full-time Job Function Information Technology and Customer ... We are looking for End User Support Specialist(Service Desk Technician) in Boavista, Portugal for one ... Job Title: EUS Support Engineer (Service Desk Technician) Location: Boavista, Portugal Job type: Fixed

Seniority Level Entry level Employment Type Full‑time Job Function Customer Service Industries ... Dutch Customer Support Opportunity in Porto 3 weeks ago – Be among the first 25 applicants. ... Are you ready to turn your talent for problem‑solving into amazing customer experiences? ... clear procedures to solve issues and escalate more complex situations when needed ⚡ Meet established service ... written communication skills ✍️ Comfortable handling chats and tickets 💬📩 Preferred experience in a service

service; Fluent in English (spoken and written); Empathy towards helping customers and ability to ... Job Description We are looking for a Customer Success Engineer to support clients using our TV and Cast ... manage the customer expectations; Creative, resourceful, detail-oriented and highly organized; Excited ... Informatics, Electronics, or equivalent working experience; Knowledge of TV technologies; Experience with customer

Strong understanding of customer service best practices and escalation handling. ... What You Need to Succeed Previous experience in customer service or operations within the hospitality ... Experience Specialist, you'll work closely with Level 1 agents and other Level 2s to ensure every customer ... A strong sense of accountability, teamwork, and service quality. ... interaction meets our quality standards and service level agreements.

system stability; Actively contribute to knowledge base updates and process documentation; Join weekly customer ... smoke checks, and sign‐offs); Execute deployments in pre‐production and production environments; secure customer ... Our primary goal is to service all European markets in implementing and maintaining contract management ... Objectives: As an AMS Support Engineer I, you will ensure effective service delivery by applying IT processes ... , managing incidents and service requests independently, maintaining operational stability through deployments

Preferred Skills Experience with customer‑service CRMs or ticketing platforms. ... What You Need to Succeed Proven experience in customer service, hospitality, operations, or a similar ... Strong understanding of service quality, SLA management, and team performance metrics. ... Since 2016, we’ve been redefining the industry through cutting‑edge technology and world‑class service ... You’ll ensure service standards are consistently met by driving SLA adherence, maintaining quality and