889 customer service English-speaking jobs in Porto

To provide our customers with the right level of service, we have technical and customer-facing roles ... discussions with the customer, solution roadmap development. ... Meet your team SAP Global Cloud Operations is part of the Customer Services & Delivery board area in ... The Role As a Technical Service Manager, you will be responsible for the technical and architectural ... delivering consistent, high-quality results to join our SAP Global Cloud Operations team as a Technical Service

Business-focused with a strong customer service mindset. ... Proven experience in managing external IT service providers, outsourced IT services, or managed service ... capabilities, and self-service solutions. ... improvement of IT services provided by external service partners. ... Experience working in ITIL-based service management environments.

We are looking for a Technology Service Delivery Director with 10 to 15 years of experience to join our ... transformation initiatives using operational metrics and service insights Familiarity with ITSM ... tools, service reporting frameworks, and operational governance models Fluent English, both verbal ... management practices, including incident, problem, change, and service governance processes Proven ... primary operational interface for client IT and business stakeholders, leading governance meetings, service

of incidents and service requests Ensure compliance with agreed SLAs and service levels Plan and manage ... , service quality, and SLA compliance. ... Service Desk Team Leader (Supervisor) – Porto (On-site) Inetum is a global leader in IT services, dedicated ... Responsibilities and Qualifications Lead and support the Service Desk team, ensuring efficient handling ... We are looking for an experienced Team Leader to coordinate a Service Desk team, ensuring high performance

Experience in customer service or sales is preferred. ... If you are passionate about providing exceptional customer service and have a strong understanding of ... platforms such as social media, chat, email, etc Strong problem-solving skills Previous experience in customer ... Your main duties will include answering client inquiries, providing product or service information and ... service or sales preferred Proficiency in English; additional language skills are a plus High school

Deliver a high level of customer service while managing multiple requests efficiently. ... Strong communication skills and customer-focused mindset. ... Experience working in Service Desk, Help Desk, or IT Support environments. ... Ensure compliance with support processes, escalation procedures, and service standards. ... Support Analyst to provide remote support to end users, ensuring effective resolution of incidents and service

Content Guru is a world‐leading cloud customer service provider. ... Strong analytical and customer service skills. Strong levels of ICT skills/computer literacy. ... service. ... Interpret customer orders. ... About The Company Content Guru is the largest privately owned provider of Contact Centre as a Service

Accountant for SurTec Group, a Freudenberg company, will be responsible for maintaining financial records, producing financial statements, and providing ad-hoc reporting support. Requires a bachelor's degree in accounting or business and experience with IFRS reporting in a global business setting.

We are looking for a Mobile & Web Service Manager to join the team. ... availability, and performance across platforms Support service design, transition, and operational ... and efficient operation of our digital products across both mobile and web platforms, acting as the service ... What you’ll be doing Manage day-to-day service operations for mobile and web digital products, ensuring ... root cause analysis and implement preventive measures for recurring issues Monitor system health, service

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately

Accountant Trainee will support global finance teams, focusing on accounts payable and receivable management. Prepare financial performance statements and participate in team meetings. Bachelor's degree in Accounting or General Business required.

Service, Finance, and external third‐party logistics partners to deliver high service levels and operational ... Logistics Manager and leads a team of distribution specialists, working closely with Supply Chain, Sales, Customer ... logistics flows; Collaborate cross‐functionally to align logistics operations with business priorities and customer ... improvement initiatives, and collaborating with internal stakeholders to ensure efficient, compliant, and customer‐focused ... costs; Drive and implement improvement initiatives aligned with global logistics strategy; Balance service

Coordinate and co-host customer and partner reviews, set agendas, and align Sales, Service, Marketing ... Visit customer sites, distributors, and trade shows to validate requirements, develop pipelines, and ... Lead discovery and line walks to define hardware, inks, and service. ... Set activity and outcome targets for the account and distributor teams and track customer-level metrics ... role grows revenue in corrugated and broader packaging by selling printing solutions, consumables and service

: The Lead Navigator is a senior Guest Services professional responsible for delivering exceptional customer ... service and enhancing the overall guest experience onboard. ... Apply knowledge of guest service, company products, policies, and procedures to resolve guest concerns ... Lead Navigator works closely with multiple departments to coordinate guest requests, maintain high service

Support Automotive OEMs and Tier 1 suppliers by delivering high-quality service and meeting strict customer ... GBA Logistics' standards of operational and service excellence. ... quote all shipment requests to and from Morocco, Portugal, Spain, and France with speed, accuracy, and service ... Customer-focused, proactive, adaptable, and able to build strong internal and external relationships. ... Additionally, they will manage daily client requests, support KPI reporting, ensure adherence to customer

Stakeholder Management & Optimization Work closely with marketing, customer service, IT, and product ... Functional & Technical Skills Salesforce Loyalty Management Salesforce Sales Cloud, Service Cloud, Experience ... Define loyalty structures including tiers, points, rewards, campaigns, promotions, and customer journeys ... Background in customer-centric industries such as retail, travel, hospitality, or telecom is a plus. ... Confluence Salesforce configuration, administration, Flows, automations, APIs, and integrations Knowledge of customer

Support Automotive OEMs and Tier 1 suppliers by delivering high-quality service and meeting strict customer ... GBA Logistics' standards of operational and service excellence. ... quote all shipment requests to and from Morocco, Portugal, Spain, and France with speed, accuracy, and service ... Customer-focused, proactive, adaptable, and able to build strong internal and external relationships. ... Additionally, they will manage daily client requests, support KPI reporting, ensure adherence to customer

service and shrink *Profiles with a disability certificate are valued. ... Service Industries Retail and Retail Apparel and Fashion Referrals increase your chances of interviewing ... the store team are focused on delivering highly satisfying customer experiences Builds customer loyalty ... by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture ... sales and profit growth: Supports a customer-centric culture, where the full energy and activity of

Share knowledge and best practices within the team to enhance overall customer service quality and improve ... You go above and beyond in your work, doing whatever it takes to offer the best experience and service ... customers, colleagues, specialists, and managers, and actively act on it to refine processes, improve service ... Customer Experience & Complaint Resolution: Strive to minimize escalated calls by resolving customer ... Handle customer requests in a timely manner.

Work closely with internal SMEs to scope, design, and propose tailored solutions that address customer ... solutions such as: Managed services / outsourcing OSS/BSS, automation, cloud or network technologies Customer ... providers (e.g., major telecoms, cloud, network, or managed service operators). ... providers (telecom, media, broadband, hyper-scaler, or managed service provider verticals). ... experienced Client/Partner manager to drive strategic new-business growth within Tier 1 and Tier 2 service