1020 customer service English-speaking jobs in Porto

exceptional customer service and assisting sellers through various communication channels, including ... You'll also play an active role in ensuring client guidelines are followed, driving service improvements ... , and contributing to customer satisfaction. ... ." If you're eager to grow and be inspired, join us as a Customer Representative in Portugal ... What you will do in this roleAs a Customer Representative, your responsibilities will include:Delivering

level of empathy: providing excellent, customer-friendly service is your top priorityCapable of managing ... ;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... If you're looking to grow and be inspired, as a Customer Support Agent in Porto, Portugal you will ... What you will do in this role As a Customer Support Agent, you will:You are the voice of our company ... escalation processes and resolving complex issuesPrior experience as customer supportFamiliarity with

What you will do in this role As a Customer Support, you will:Give customer support by handling customers ... If you're looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site) you ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... support and seek for initiatives to improve the overall customer experience Your qualifications Concentrix ... platforms and toolsInvestigate and collect information to provide to customerProvide detailed and organised customer

What you can expect: To provide excellent levels of customer service and surpass customer expectations ... To identify customer needs and answer all product-related questions. ... To optimise product knowledge to the best advantage in recommending and drawing customer's attention

Heavy emphasis on customer service, dynamic thinking and safety. ... Exceptional and demonstrable customer service and problem solving skills. ... service, with an emphasis on safety. ... experience to guests through sharing their passion and knowledge, guiding excursions, and exemplary customer ... We provide a five-star service that brings our guests up close and personal with the beauty of nature

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Agreements as well as Customer Satisfaction surveys. ... Billing, collection activities and resolution of customer disputesare performed timely and accurately ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for

other projects within and between NCI Agency Service Lines. ... Ensure proactive and rapid customer communication to manage customer relationships effectively. ... Coordinate and cooperate with other Service Lines and organizational elements; interact with peers on ... Escalate product defects and issues, driving them toward resolution while managing customer expectations ... Resolve customer issues, often involving complex product and infrastructure configurations; perform problem

Provide professional and courteous communication to ensure high customer satisfaction. ... Monitor, respond to, and resolve service desk tickets promptly. ... Understanding of service desk practices like Asset Management, Incident, Change, and Problem Management ... With offices in the UK and EU, we deliver high standards of service to our clients and our 1400 employees

significant achievements: enhancing market share by 17%, boosting conversion rates by 30%, and reducing customer ... Key Contributions: Cultivating and expanding strategic partnerships — broadening service capabilities ... processes — such as visa applications and relocation services, to ensure efficient and client-centered service

Explores the installed base for service opportunities. ... advantages, focusing on increasing Service Plan sales. ... Ensures customer satisfaction by overseeing ongoing activities. ... Identifies customer ecosystem and fosters win-win relationships with partners. ... contracts, spare parts, modernization, and digital services for UPS, Cooling, and Data Centers installed at customer

Develop customer experience insights and create a single customer view. ... As a Customer Insights Manager, you will: Develop an understanding of customer needs and expectations ... customer experiences across all touchpoints. ... and propose improvements across both digital and physical customer touchpoints. ... customer-centricity to drive loyalty, satisfaction, and business performance.

continuous improvement of the voice of customer program. ... We have an exciting opportunity for you to join our team as a Customer Research Analyst. ... collect valuable customer insights, enhance their satisfaction and drive business outcomes. ... and/or Market Research and familiarity with Customer Satisfaction KPIs (OSAT, NPS etc). ... What you will be doing: Plan, execute, analyze and optimize Customer Research for FedEx in Europe to

Support Professional, Customer Service Engineer or similar technical support role Strong understanding ... Your primary responsibility will be to guarantee customer satisfaction by providing exceptional support ... The Role As a Customer Support Engineer, you will play a crucial role in ensuring the successful delivery ... , implementing products according to customer needs, resolving technical issues, and addressing inquiries ... You will collaborate closely with the Product Development team to ensure customer feedback informs product

satisfaction Customer Advocacy: Identify and develop customer advocates who can provide testimonials ... We're measuring it by customer transformation. ... As a Customer Success Manager, you're not here to "manage accounts." You're here to transform ... retention, focusing on building strong, lasting relationships Feedback Loop: Act as the voice of the customer ... organizations by identifying new use cases, features, and teams to serve Own the Success Plan: Co-create customer

THE ROLE Joining our Customer Experience department, you will be the first point of contact for our customers ... You go above and beyond in your work, doing whatever it takes to offer the best experience and service ... £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service

Issuing customer invoices and monitoring customer accounts. Maintaining fixed asset data. ... We are an electricity producer from wind, solar, hydro, biomass, and storage, and also a service provider

reported issues thoroughly; Utilize ticketing systems for tracking and learning; Measure and act on service ... Job Description Respond to, analyze, and resolve technical issues; Restore customer issues promptly according ... resolution; Apply and contribute to technical support processes, policies, and tools; Collaborate with customer

service better and smoother Document cases and feedback clearly What We’re Looking For You speak Italian ... Social network you want to login/join with: Italian Customer Support Specialist remote in Portugal, Porto ... As a Customer Support Specialist, you’ll support customers in Italian by answering questions and helping ... and account questions Work closely with other teams like Sales and Marketing Suggest ways to make our customer

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service