889 customer service English-speaking jobs in Porto

complexity and ambiguity Strong communication and influencing skills Focus on business continuity and customer ... Service Readiness & Go‑Live Assurance Establish and enforce service transition acceptance criteria. ... GSSC & Service Delivery Enablement Support the rollout and stabilisation of the Global Shared Service ... , and executing all IT service transitions across markets, vendors, and technology domains. ... Within this context, the Global IT Transition & Service Readiness Manager plays a critical dual role:

Build strong relationships with key customers to support long‐term partnerships Provide a high level of service ... Senior Customer Financial Services Representative at FedEx in Porto, P13, PT. ... We have an exciting opportunity for you to join our team as a Senior Customer Financial Representative ... agreements and contractual terms Monitor customer accounts to ensure prompt payment and healthy aging ... collections, and account reconciliation Ensure accurate and timely invoice generation in line with customer

Experience in Customer Management, CRM, or Customer Data environments. ... with business objectives and customer needs. ... Knowledge of system integrations and customer data concepts. ... Responsibilities Define and drive the evolution of Customer Management solutions, ensuring alignment ... Collaborate with business and technical stakeholders to define, deliver, and continuously improve Customer

attitude Customer service experience preferred but not required Organized and dependable with strong ... and escalation more complex matters when needed Ideal Candidate Strong communication skills with a customer-focused

service experience preferred (any industry welcome) Organized and dependable with good attention to ... We are looking for a Travel Customer Representative to assist clients throughout their travel journey ... positive client experience Qualifications Friendly and patient communicator who enjoys helping people Customer

Main duties and responsibilities Order-to-cash / AR operations Issue and record customer invoices in ... line with contractual terms Monitor customer accounts and ensure timely collection of receivables Follow ... invoices Reconcile AR subledger with GL Perform bank and customer account reconciliations Month-end ... billing discrepancies Cash application and reconciliation Record incoming payments and allocate to customer

Main duties and responsibilities Order-to-cash / AR operations Issue and record customer invoices in ... line with contractual terms Monitor customer accounts and ensure timely collection of receivables Follow ... invoices Reconcile AR subledger with GL Perform bank and customer account reconciliations Month‐end ... billing discrepancies Cash application and reconciliation Record incoming payments and allocate to customer

We're looking for Customer Support Specialists to join us in our office in Porto. Interested? ... and contribute to a continuously improving knowledge base Represent the voice of the customer internally ... base Collaborate with teammates to improve processes and customer experience Maintain clear documentation ... issues, payments, and general inquiries Follow internal procedures to ensure compliance, safety, and customer ... ) Curious, motivated, and eager to learn about fintech, payments, and crypto Previous experience in customer

WHAT YOU'LL DO Provide an optimum level of service to all of our teams, resolving their queries and requests ... THE ROLE Reporting to Customer Operations Supervisor, the Customer Operations Technician manages operational ... across multiple channels within our customer promise Take ownership of case resolution, finding the ... issues working with the couriers and other internal departments thus contributing to the Farfetch's customer ... environment and the alignment with FARFETCH and strategic partners' values in the team WHO YOU ARE Customer-oriented

We're looking for Customer Support Specialists to join us in our office in Porto. Interested? ... and contribute to a continuously improving knowledge base Represent the voice of the customer internally ... base Collaborate with teammates to improve processes and customer experience Maintain clear documentation ... issues, payments, and general inquiries Follow internal procedures to ensure compliance, safety, and customer ... ) Curious, motivated, and eager to learn about fintech, payments, and crypto Previous experience in customer

Lead the execution of proposals and negotiate favorable service conditions. ... Build and maintain lasting partnerships, ensuring customer and prospect satisfaction. ... WHAT MOTIVATES US The delivery of solutions with added value for our customers through a personalized service ... Manage and nurture an existing customer portfolio, identifying new opportunities to enhance our offerings

Responsibilities Owning and evolving Nextlane's Customer Interaction products, including Communication ... Defining and executing the product strategy and roadmap for customer communication experiences across ... Supporting go‐to‐market initiatives, customer pilots, product positioning, and commercial enablement ... Technical Skills: Understanding of conversational AI, voice automation, messaging platforms, or customer ... Experience building customer interaction platforms, communication products, conversational systems, workflow

Identify opportunities for improvement in customer service processes and propose them to the team Key ... This role contributes directly to the customer experience and the operational efficiency of the sales ... experience at all touchpoints Record and keep customer and process information up to date in the CRM ... Performance Indicators (KPIs) Average customer response time Rate of orders resolved within the agreed ... timeframe (SLA compliance) Customer satisfaction (CSAT) Volume of orders processed per period Required

service skills Customer support or hospitality experience is helpful but not required Organized with ... professionally and escalão more complex issues when needed Ideal Candidate Strong communication and customer

Providing automation and self-service tools. ... Strong analytical and problem-solving skills, with attention to detail and a customer-focused mindset ... or more technologies such as Kubernetes, OpenShift, Helm Charts, Rancher, PKS, AKS (Azure Kubernetes Service ... responsibilities will include: Setting up, deploying, and managing environments and microservices for internal and customer-facing

Your Responsibilities Provide exceptional customer support via phone, chat, and email Resolve customer ... Join Teleperformance Portugal as an Operations Customer Expert (ENGLISH SPEAKER) Looking for an exciting ... Teleperformance Portugal is looking for experienced Operations Customer Experts to join our growing team ... support Strong communication and problem‐solving skills Customer‐oriented mindset and ability to work ... and professionally Handle fraud, disputes, complaints, and other complex cases Deliver outstanding customer

Customer service experience preferred but not required. ... At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences

Your Role Key responsibilities in your new role As a Hybrid Customer Journey Architect IGP, you will ... role in driving marketing excellence by supporting the definition, orchestration, and optimization of customer ... Design and map insight-driven omnichannel journey concepts based on customer needs and business priorities ... personas Translate customer insights and real-world data into updated journey flows, logic, and experience ... to define journey objectives, segmentation strategies, and personalization requirements for various customer

Join us in bringing joy to customer experience. ... Experience designing and integrating RESTful APIs and web service workflows. ... Champion the customer experience by building reliable systems that support Five9's voice infrastructure ... in engineering roles focused on DevOps, operations, or infrastructure preferably within telecom or service

engagement, and retention Support go‐to‐market plans: help prepare launch materials, coordinate with Customer ... We're here because we see banks and legacy service providers making things harder for them. ... Teya is a payment and software service provider, headquartered in London serving small, local businesses ... clear documentation, share insights with stakeholders, and facilitate cross‐functional collaboration Customer‐centric ... We don't think the best technology or the best service should be reserved for those with the biggest