1343 customer service English-speaking jobs in Porto

experience Ideal CandidateStrong written and verbal communication skills Customer service experience ... We are seeking a Remote Travel Customer Representative to support travelers before, during, and after ... proactively communicate with clients when needed Resolve issues efficiently while maintaining a positive customer

and product availability integrity, while delivering transparency to relevant stakeholders Provide customer ... user responsibilities for SAP/ Power BI testing and system functionalities Supporting the Teamlead Customer ... and zone centric KPI transparency and business insights to stakeholders Support service excellence to ... identifies risks and opportunities, and assists in implementing mitigating actions while upholding to service ... Fulfillment in coordinating special handling for new requests Day to day interaction with stakeholder base Service

feedback, and working with Customer Service to recommending new features or enhancements Compile, analyze ... Service Managers, UX Designers, Engineers, Data Science team, QA and other Product Managers. ... AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations

desirableStrong leadership and communication skills; able to motivate and support a small teamExcellent customer ... culture to create unique guest experiences in every location.We're looking for an enthusiastic and customer-focusedGuest ... service skills with a calm, professional approach to handling guest issuesGood organisational skills ... If you're passionate about service, enjoy leading a front‐of‐house team, and want to be part of a ... willingness to support wider Wilde initiativesWhat You'll Get In ReturnPaid family leave (after 1 year of service

Working closely with cross‐functional teams, you will translate technical requirements into customer‐focused ... performance data, and validation of technical concepts.Ability to convert technical requirements into customer‐ready ... service offerings that strengthen the long‐term performance and reliability of our fleet. ... growth an skill development and enjoy flexible work arrangements.THE PURPOSE As part of our Global Service ... service products.Experience working in global, cross‐functional environments.Strong communication skills

Service Architect - SAP Global Cloud Operations, Enterprise Cloud Services We help the world run betterAt ... ECS Delivery and ECS Customer Delivery Engagement in critical customer situations and projectsEngineering ... CAE Service Engineering is focusing on new solution enablement in Cloud Architecture and Engineering.Bring ... lifecycleInteract with Pre‐Sales and Sales on deal requirements (customer focused solution design)Support ... understanding of capabilities of at least one Hyperscaler (AWS, MS Azure or GCP)Willingness to travel customer

Focus on providing excellent service to clients and resolving billing inquiries promptly. ... basic accounting principles to ensure accurate invoicing, resolve payment discrepancies, and manage customer

Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... at key touchpoints along the customer journey. ... Familiarity with JTBD framework and customer-centric methodologies. ... OverviewWe are seeking aCustomer Insight Specialistto act as the "voice of the customer" within ... In this role, you will move beyond simple data reporting to uncover thewhybehind customer behavior.

- and market-centric KPIs along with actionable insights for stakeholders.Promote service excellence ... identifies risks and opportunities, and supports the implementation of mitigation actions while upholding service ... Fulfillment, DC Operations, etc.)ITDistribution CentersKnowledge, Skills, and AbilitiesStrong service-oriented ... Specialist Supply Chain - Customer Fulfillment Purpose & Overall Relevance for the OrganizationThis role ... support regression testing as a key user for SAP and Power BI functionalities.Support the Team Lead Customer

Experience in cash-collection or in similar position, at least 2 years (experience within a shared service ... Client portfolio management in a multinational environment; Ensure payment deadlines are met; Receiving customer ... complying with good manners; Properly record all complaints received either by phone or email, Follow-up on customer

ServiceNow to Jira Service Management and Stargate. ... About the Role: One of our clients are modernizing their Service Management system by migrating from ... Core responsibilities: Migrate and redesign ServiceNow workflows into Jira Service Management, defining ... Experience designing or supporting HR or other sensitive-service workflows with a strong focus on data ... Solid understanding of Agile/Scrum delivery and service management best practices (ITIL/ESM), with the

WHAT MOTIVATES US The delivery of solutions with added value for our customers through a personalized service ... and prospect satisfaction.Lead the execution of proposals and negotiate favorable service conditions.Play ... commercial prospecting and qualify leads to build our business pipeline.Manage and nurture an existing customer ... identifying new opportunities to enhance our offerings.Build and maintain lasting partnerships, ensuring customer

Meet Siena is the first intelligence layer for customer experience. ... who thrive here are curious, customer‐obsessed, and take ownership without being asked. ... We're creating an operating system of AI agents that learn, remember, and act across every customer ... Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory ... Your code will power millions of monthly customer interactions across global brands, where reliability

This role sits at the heart of the customer experience, directly influencing how millions of customer ... telephony, CRM integrations).Experience working inlarge operational environmentswith high volumes of customer ... executable plans.Required Skills & ExperienceProven experience as anEngineering ManagerorTechnical Leadin customer‐facing

, satisfaction, and growth.Ownership of Customer Success Programs, such as Customer Advisory Boards and ... between customer needs and company objectives. ... Overview Our client empowers you with the best omnichannel customer experience. ... continuous improvement efforts across the customer success function. ... That's why our client is already powering so many exceptional customer experiences.

and zone-centric KPIs and deliver actionable business insights to stakeholdersEnsure service excellence ... Fulfillment, DC Ops etc.)ITDistribution CentersKnowledge, Skills and Abilities:Strong service-oriented ... identifies risks and opportunities, and assists in implementing mitigating actions while upholding to service ... Specialist Supply Chain - Customer Fulfillment (Temporary) Purpose & Overall Relevance for the Organization ... mindset and a focus on meeting consumer/customer needs in the supply chain contextTeam playerProficiency

Working closely with our main customer, you'll help support a globally integrated platform that powers ... By creating exceptional service moments and transforming workplaces into spaces where employees feel ... maintain CI/CD pipelines using Azure DevOps to automate infrastructure deployments.Support our main customer ... through training, career development, and a supportive culture – empowering them to deliver outstanding service ... support your wellbeing.Snacks and drinks available at the office.Why ISS At ISS, we are more than just a service

and partner care, this team is relentlessly focused on improving the customer experience every single ... Report to the Delivery Operations Team.What You'll DoMotivated and proud to provide excellent service ... content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer ... will understand the latest trends in e-commerce supply chain operations, international trade and B2C customer ... marital status, medical condition as defined by state law, physical or mental disability, military service

Customer service experience preferred but not required. ... At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences

Job Opportunity: Salesforce Experience Cloud Specialist - Elevate Our Customer EngagementWhy This Role ... Is Exciting: Customer-Centric Impact:Play a key role in designing and implementing Salesforce Experience ... Partner with product managers, marketing teams, and developers to create engaging, high-performance customer ... Strategic Influence:Your expertise will drive the creation of seamless, user-friendly portals that enhance customer ... Should Join Us: High-Visibility Project:Contribute to a high-profile initiative that will redefine our customer