881 customer service English-speaking jobs in Porto

Desirable Skills Salesforce Service cloud. SFDC PD1, PD2 & Service cloud certification. ... role is a great opportunity to engage in project delivery across a broad range of elements such as Service

Strong customer focus and service minded. ... Handle standard inquiries & support through ticket service or via phone. ... Fully qualified/trained in job, deep knowledge in HR Shared Service set-up. ... Timely execute assigned tasks and issues according to defined processes, timetables and service levels

We are proud of our people at the service of technology. We are proud of our diverse environment. ... resources; Training, workshops and technical explanations for the customer and internal teams; Use of ... We will rely on you to: Suggest improvements and optimizations that can be implemented in customer environments ... tickets and requests that customers make; Teamwork along with the company's internal teams as well as customer

Customer Service: Ensure that high-quality support is delivered to customers via phone, email, and chat ... In addition, contribute to the overall CS metrics of customer retention and growth. ... Ensure that the support team responds to customer inquiries in a timely and accurate manner. ... In this player/coach role, you will help to deliver world class support to our global customer base. ... Own and bring to conclusion customer escalations by partnering with CSMs, engineering, and product.

Your role in our team: Be part of a distributed team creating Software as a Service (SaaS) solutions ... Take part in third-level support of our customer-facing Cloud Support team. ... Demonstrate commitment to security, data integrity, quality, reliability, and customer satisfaction.

Customer oriented work attitude. ... Monitor and manage external implementation service providers. ... In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer

work experience preferred Able to demonstrate excellent customer service skills and a confident telephone ... role is expected to acquire a good understanding of their portfolio of clients, deliver an outstanding customer ... submitted within strict deadlines Interact directly with Sovos clients on a regular basis as part of service ... service experience to clients, and proactively escalate any issues or delays to Client Services Representatives ... Need From You: Bachelor’s degree or equivalent work-related experience preferred 1+ years of client service-related

Position: Hotel ManagerResponsible for coordinating, supporting, and delivering an exceptional guest service

improvement with strong customer focus. ... improvement with strong customer focus. ... Experience of delivering a service provision on a site where strong permit to work systems are in place ... Experience of delivering a service provision on a site where strong permit to work systems are in place ... Engineering Management experience at a senior level and a track record of delivering performance/service

Details Our client is a multinational company in the industrial sector investing in its recent Shared Service

Line of Service: Assurance Industry/Sector: Not Applicable Specialism: Assurance Management Level

The team is responsible for delivery of TAAS (testing-as-a-service) solution to different Agile Delivery ... Develop materials in-line with the specific services opportunity and customer on-boarding requirements ... engineering teams across multiple locations Effectively communicate plans, progress and status to internal customer

through the establishment and monitoring of individual and group objectives, in order to guarantee a service ... accordance with the guidelines of the Area Manager, ensuring compliance with assigned sales targets, customer ... It is also essential that you are a positive person, passionate over delivering an excelent customer ... performed ensuring the organization of activities in terms of human and material resources, ensuring customer ... delivery, iron and composure) of the different dresses ensuring success in programmed fittings and customer

service. ... judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... What You’ll Do -Process service tickets and assign them to appropriate service resources, as necessary ... -Maintain service ticket ownership throughout the life of the support incident. ... -React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager.

service. ... judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... to appropriate service resources, as necessary. ... -Maintain service ticket ownership throughout the life of the support incident. ... -React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager.

We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... Market Analysis: Conduct comprehensive market research to understand customer needs and identify opportunities

monitoring and maintaining platform performance, troubleshooting issues, and driving improvements to ensure service

Knowledge of Salesforce Customer and API Management cloud solutions would be beneficial. ... Your main responsibilities: Develop and establish common practices & standards for increasing service

Analyze the operational risks and customer impacts of its area of responsibility Manage environments ... Backup Administration Service is in charge of managing the daily backups of the distributed perimeter ... quality in line with the requirements of Service Contracts (SLAs) in their area of responsibility ... innovative solutions to improve the performance of its field of activity Ensure the right level of service ... backups or archiving Set up dashboards for activity monitoring, KPI management Ensure continuity of service

issues Team player mentality and behaviour Focus on problem solving and improvement mindset Strong customer ... Timely execute assigned tasks and more complex issues according to defined processes, timetables and service ... regarding general and more complex issues Handle standard & complex inquiries & support through ticket service ... focus and service minded International mind-set; first experience as part of a geographically & culturally ... programmes and processes on a local and partially European and global level Provide consultancy services and service