1343 customer service English-speaking jobs in Porto

TasksConsult and support business units across the Körber Group on Salesforce Sales & Service Cloud topicsAnalyze ... end-to-end CRM solutions based on Salesforce best practicesConfigure and optimize Salesforce Sales Cloud, Service ... capabilities, including Flows, AI features, automation, and ecosystem appsOptimize Lead-to-Cash and Service ... scenarios, or API-based integrationsSalesforce certifications (Admin, Advanced Admin, Sales Cloud, Service ... processes incl. quoting, case management, service workflows, and integration to ERP/logistics systemsContribute

We are looking for aService Management Platform Administratorto support and manage a ticketing and service ... proceduresPROFILE2 years' experience in IT support or application/platform supportExperience with ticketing or service

IT Field Service Technician needed with 1+ year experience in onsite technical support for advanced users. Must have hardware maintenance experience and strong knowledge of Windows, macOS, iOS, Android, TCP/IP, DNS, DHCP, and NAS. Excellent communication and analytical skills required.

TasksConsult and support business units across the Körber Group on Salesforce Sales & Service Cloud topics ... processes incl. quoting, case management, service workflows, and integration to ERP/logistics systems ... end-to-end CRM solutions based on Salesforce best practices Configure and optimize Salesforce Sales Cloud, Service ... capabilities, including Flows, AI features, automation, and ecosystem apps Optimize Lead-to-Cash and Service ... scenarios, or API‐based integrations Salesforce certifications (Admin, Advanced Admin, Sales Cloud, Service

catalogs, automations, integrations, and platform upgrades;Collaborate closely with Service Management ... Implement, configure, maintain, and continuously evolve the ITSM platform, including workflows, forms, service ... Engineer or in a similar role;Strong technical expertise in ITSM platforms (BMC Helix, ServiceNow, Jira Service

Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... the "voice of the customer" within our organization. ... Insight Generation Develop customer personas and journey maps.

, and service request fulfillment. ... Solid understanding of IT service delivery and best practices aligned with ITIL frameworks. ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Develop and maintain service catalogs that accurately reflect IT services available to end users. ... QualificationsProven experience with ITSM platforms such as ServiceNow, Jira Service Management, BMC

Consult and support business units across the Körber Group on Salesforce Sales & Service Cloud topics ... processes incl. quoting, case management, service workflows, and integration to ERP/logistics systems ... end-to-end CRM solutions based on Salesforce best practices Configure and optimize Salesforce Sales Cloud, Service ... capabilities, including Flows, AI features, automation, and ecosystem apps Optimize Lead-to-Cash and Service ... scenarios, or API-based integrations Salesforce certifications (Admin, Advanced Admin, Sales Cloud, Service

service experience in travel, hospitality, or a related field preferred Ability to work independently ... This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination ... What You'll DoProvide responsive and professional customer support via phone, email, and online messaging ... internal systems as needed What We're Looking ForStrong communication and interpersonal skills Customer

Job Category: Customer Care and Technical ServiceLocation: Árvore, PTJob Requisition ID: 2701Daikin Europe ... , Energy Audits and Equipment Modernisation)Preparing technical and commercial service proposalsManaging ... To strengthen our local team, we are looking for anInternal Service Sales Engineer | After Sales Department ... equipmentParticipation in Services & Solutions projects (Daikin on Site Remote Monitoring (DoS), Chiller Rental Service

This position enables other teams by fostering a self-service model, empowering users to be autonomous ... Experience: empower users by implementing simple, documented, and self-service workflows to use their ... Continuity: ensure service level and uptime for infrastructure components, including upgrades for corporate ... tasks, workflows and integrations is an essential tool to enable our users.What You'll DoOptimize Service ... requirements, enabling Azure Virtual Desktops (AVD), and ensuring proper backups.Enable a Simple and Self-Service

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Accountant will maintain financial records for one entity, produce financial statements, and participate in meetings. Requires a bachelor's degree in accounting or business and experience with IFRS reporting.

Utilities, Transportation, Banking, Finance & Insurance, Retail & Luxury, Media & Telecom, Marketing & Customer ... IT / Product teams, AMS teams, system integrators and Oracle, while ensuring compliance with agreed service ... teams; Overseeing Oracle HCM Cloud maintenance and support activities to ensure smooth delivery and service ... approaches; Good command of English, enabling you to work in international environments; Curiosity, service ... requests in order to maximize business value for end users; Managing the backlog of incidents, defects and service

management, ensuring seamless deliveries of the Miles Enterprise stack.Providing automation and self-service ... or more technologies such as Kubernetes, OpenShift, Helm Charts, Rancher, PKS, AKS (Azure Kubernetes Service ... responsibilities will include:Setting up, deploying, and managing environments and microservices for internal and customer-facing ... additional languages are a plus.Strong analytical and problem-solving skills, with attention to detail and a customer-focused

feedback, and working with Customer Service to recommending new features or enhancementsCompile, analyze ... Service Managers, UX Designers, Engineers, Data Science team, QA and other Product Managers. ... AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... The Product Manager will play an integral role in building the product vision with our customer's ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation

Account and Sales Operation Management Provide proactive communication and excellent customer service ... CTS Project ExecutiveCompany & Role Description Founded in 2002, Tanner Pharma Group is a specialty service ... Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that ... Department Admin & liaison Ensure all Customer records and Trackers are accurate and up to date with ... Soft skills: Customer Orientation : The ability to demonstrate concern for satisfying one's external

Talkdesk has been recognized as a Leader in the Gartner Magic QuadrantTM for Contact Center as a Service ... Job SummaryAt Talkdesk, our Engineering team follows a micro-service architecture approach to build the ... Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world' ... databases Proficiency withKotlin, Java, and Spring Boot Deep understanding of the design and development of Service ... Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy

To provide our customers with the right level of service, we have technical and customer-facing roles ... Manager, you will be responsible for the technical and architectural discussions with the customer, ... This includes analyzing customer's business requirements and problems and working across SAP Global ... their path to the Intelligent Enterprise as part of the SAP Global Cloud Operations team.Technical Service ... delivering consistent, high-quality results to join our SAP Global Cloud Operations team as a Technical Service

To provide our customers with the right level of service, we have Technical and customer facing roles ... This includes analyzing customer's business requirements and problems and working across the SAP ... Manager, you will be responsible for the technical and architectural discussions with the customer, ... Senior Technical Service Manager - ECS EMEA We help the world run betterAt SAP, we keep it simple: you ... their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.Technical Service