961 customer service English-speaking jobs in Porto

satisfaction Customer Advocacy: Identify and develop customer advocates who can provide testimonials ... We're measuring it by customer transformation. ... As a Customer Success Manager, you're not here to "manage accounts." You're here to transform ... retention, focusing on building strong, lasting relationships Feedback Loop: Act as the voice of the customer ... organizations by identifying new use cases, features, and teams to serve Own the Success Plan: Co-create customer

Planet is a leading technology company transforming payments by putting customer experience first. ... Preferred experience in Technical Support, Service Delivery, or a similar role. ... You will work in rotational shifts to ensure 24/7 support and maintain the highest level of service. ... Identify, escalate, and assist in resolving service incidents alongside Planet's support teams to ... collaboratively with cross-functional teams to implement preventive measures that reduce the risk of service

at Talkdesk, you'll own the roadmap for reporting, data modeling, conversational insights, and service ... Overview At Talkdesk, we are courageous innovators focused on redefining the customer experience and ... Enable market success: train sales and customer success teams on new AI, LLM, and analytics features; ... It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative ... usage, data quality, model accuracy, and ROI metrics; use insights to inform enhancements and drive customer

AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations

We’re here because we see banks and legacy service providers making things harder for them. ... Teya is a payment and software service provider, headquartered in London serving small, local businesses ... We don’t think the best technology or the best service should be reserved for those with the biggest ... Teya is a payment and software service provider, headquartered in London serving small, local businesses ... Collaborate deeply with product and design teams to understand the unique needs of our customer agents

Attention to detail and accuracy in processing customer requests and coordinating documentation. ... Responsibilities: Accurate processing and coordination of customer requests to ensure that all documentation

you want to login/join with: Planet is a leading technology company transforming payments by putting customer ... Experience with metrics dashboards and service performance reporting. ... Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management. ... Understanding of change impact on critical financial systems such as trading, market data, treasury, or customer-facing ... Monitor for change collisions, blackouts, and resource availability to prevent service conflicts or capacity

Design, implement, and operate customer experiences, complex workflows, and operational task management ... feature development lifecycle on multiple full-stack applications with direct access to a wealth of customer ... We’re here because we see banks and legacy service providers making things harder for them. ... Overview Join to apply for the Principal Backend Engineer role at Teya Teya is a payment and software service ... We don’t think the best technology or the best service should be reserved for those with the biggest

Senior Business Development & Product Manager Customer Service / Spare Parts KS Technical Product Marketing ... ), ensuring what we build is aligned with customer needs and strategic outcomes. ... Planet empowers its customers to deliver great customer experiences by combining payments and software ... merchant enablement tooling and roadmap (e.g. onboarding workflows, MID provisioning, merchant self-service ... eCommerce strategy into executable backlog and user stories across onboarding, integration, and self-service

Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... are necessary About The Team Our Gas Services division offers Low-emission power generation through service ... environment places high importance on solution orientation, openness, and transparency, as well as customer ... Engineering fields or Information Technologies Deep understanding of the energy industry, including customer ... methodologies (e.g., Agile, Scrum) as well as ability to align software solutions with business goals and customer

at Talkdesk, you’ll own the roadmap for reporting, data modeling, conversational insights, and self-service ... usage, data quality, model accuracy, and ROI metrics; use insights to inform enhancements and drive customer ... – thrives in a fast-paced, iterative environment and can pivot priorities based on data signals and customer ... programs, gather feedback, and iterate until dashboards, voice-analytics modules, and LLM outputs meet customer ... needs Enable go-to-market success: train sales and customer-success teams on new AI, LLM, and speech-analytics

Library) and ISO20000 (Service Management System). ... Participate in an on-call rotation to ensure 24/7 service availability.     ... Management and administration of service management tools, such as ITSM (ticketing, SLA, contracts), ... Preferably holds service management certifications such as ITIL V4 (Information Technology Infrastructure ... Portugal, Spain, and Brazil    Technical Operations TechOps department is looking for an Technical Lead – Service

Champion customer experience by proactively engaging stakeholders, challenging assumptions, and prioritising ... and infrastructure, with clear communication and alignment to Kantar’s digital, sustainability, and customer-focused ... ’ll be responsible for overseeing AV design, delivery, and operations, shaping user experiences and service ... Job Goals Establish and strengthen partnerships with key technology suppliers, manufacturers, and service ... Data-driven decision making: Track record of using global data and reporting to enhance service quality

SDM role at Planet About Us: Planet is a leading technology company transforming payments by putting customer ... The successful candidate will be responsible for leading and maintaining service continuity, minimising ... Monitor and report on incident KPIs, including MTTR (Mean Time to Resolve), SLA compliance, and service ... You will act as the bridge between technical teams, executive stakeholders, and service management functions ... ITSM tools (e.g., ServiceNow), and facilitate Post-Incident Reviews (PIRs) to drive remediation and service

;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... If you're looking to grow and be inspired, as a Customer Representative and Sales in Porto, Portugal ... What you will do in this role As a Customer Representative and Sales, you will: Sell cruise packages ... management Support travel agents with bookings and booking management Support customer with information ... Related tags - JOB SUMMARY Customer Rep and Sales (English-speaking) - Cruise Line Concentrix Portugal

Customer ethos. ... THE ROLE With aspirations to transform how we service our customers, you will ensure the smooth execution ... secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer ... marital status, medical condition as defined by state law, physical or mental disability, military service

Enjoy dealing with the public and have the ability to provide excellent customer service with a ' ... Requirements Bags of enthusiasm A customer service-oriented background, ie previous experience working

experience Mandatory Requirements C1/C2 English Minimum 12 months of experience in Customer Service ... Location: Lisbon, Portugal Contract: Full-time Start Date: 16 October 2025 We are hiring Operations Customer ... Your Responsibilities Handle customer queries via phone, chat, and email with empathy and efficiency ... Document all interactions accurately in CRM systems Share feedback to improve training, processes, and customer

Champion customer experience by proactively engaging stakeholders, challenging assumptions, and prioritising ... Champion customer experience by proactively engaging stakeholders, challenging assumptions, and prioritising ... and infrastructure, with clear communication and alignment to Kantar’s digital, sustainability, and customer-focused ... and infrastructure, with clear communication and alignment to Kantar’s digital, sustainability, and customer-focused ... Job Goals Establish and strengthen partnerships with key technology suppliers, manufacturers, and service

Strong customer focus and stakeholder management skills. ... Experience in a shared service center environment is a plus. ... Key Relationships: Corporate tax Local markets GBS teams Third-party service providers Knowledge, Skills