870 customer service English-speaking jobs in Porto

Your mission goes beyond simple customer service; you will be a technical specialist ensuring safety ... international teams to identify recurring technical issues, contributing to the continuous improvement of our service

Stable and consistent professional background within customer service, sales, or operations environments ... responsible for leading and developing operational teams to ensure the achievement of business objectives, service ... Experience coaching and developing teams to achieve sales, quality, and customer satisfaction targets ... Strong problem-solving, communication, and decision-making capabilities, with a customer-centric and ... Experience in a customer operations environment, ideally within fast-paced and KPI-driven organizations

Promote knowledge reuse and self‐service within the IT team. ... Solutions 360, a service and technology services company of MDS Group is recruiting for an IT Operations ... Provide operational cover for the IT Monitoring team to ensure continuity of service. ... Knowledge of IT service management frameworks (e.g. ITIL) and security standards (e.g. ... Vulnerability Management Provide operational cover for the IT patching team to ensure continuity of service

service. ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures ... team Effective recruiting and succession planning as well as networking Implement and maintain a customer ... leading and coaching your team members in the KPIs achievement with a tireless drive to deliver excellent customer

requirements for this role: Responsibilities Processing Accounts Receivable (AR) activities in the Shared Service

Qualifications Around 1 year of experience in a NOC, IT Support, Infrastructure Support, Service Desk ... resolution of issues; Coordinate with internal teams and external vendors to support incident resolution and service

Qualifications Around 1 year of experience in a NOC, IT Support, Infrastructure Support, Service Desk ... resolution of issues; Coordinate with internal teams and external vendors to support incident resolution and service

Responsibilities Ensure service availability through the control, maintenance, and monitoring of production ... L1 and L2 automation failures; Manage different types of tickets, including incidents, changes, and service ... practices and processes based on the ITIL methodology; Collaborate with different technical teams to ensure service

self-service* Strong adoption across PMS and networking teams* Solutions reused and scaled across the ... solutions are secure, scalable, compliant, and commercially impactful, while accelerating automation, self-service ... initiatives such as:* Automated ticket deflection and AI support tools* Voice AI and chatbot enablement* Self-service ... software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer ... / Digital transformation programmesStrong understanding of: * AI/ML applications in operations and customer

Provide excellent customer service to library patrons by assisting with inquiries and locating materials

Skills and Abilities StrongFinanceAccumen Solid experience with SAPandExcel Experience in a Shared Service ... Manage customer relationship, which includes problem resolution and root cause analysis. ... Provide insight in the development of the accounts receivable position of the customer to the Credit ... Key Responsibilities Ensure atimelycollection ofopenreceivablesbalance by working closely with the customer ... Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according

verbal and written command of the English language, knowledge of another language(s) is a plus Superior customer ... Northern Europe, and the Mediterranean, in an eco-friendly way, but with all the comfort of a five-star service ... service, team building, and conflict resolution skills Excellent communication, decision‐making, and

Proactive approach to improving reporting processes, development standards, data quality, and self‑service ... Support and enable the Power User community by providing technical guidance, promoting self‑service analytics ... Reporting Analytics to deliver operational reporting solutions, analyze reporting issues, and enable self‑service

Issue customer invoices and monitor customer accounts. Maintain fixed asset register. ... of teams who have led EPC and O&M services at Voltalia since 2005, Renvolt delivers high-performance service ... file VAT, Corporation Tax (CT1), relevant contracts tax (RCT) and other returns via Revenue Online Service

Strong customer focus and stakeholder management skills. ... Monitor service quality, cycle times, and backlog to ensure stable and predictable delivery. ... Foster a quality‐first, customer‐centric, and continuous improvement mindset within the team. ... communication with external vendors (e.g. immigration, relocation, tax providers) on operational topics and service

Exceptional customer service mindset with the ability to develop commercially effective solutions. ... developing strategic partnerships, and supporting portfolio growth through a strong understanding of customer ... with the future product pipeline and prepare business cases for new product opportunities that meet customer

Exceptional customer service mindset with strong commercial acumen and solution-focused thinking. ... building strong industry partnerships, and driving portfolio growth through a deep understanding of customer ... with the future product pipeline and prepare business cases for new product opportunities that address customer

The position reports to the IS Service Owner. ... identify requirements, validate expected outcomes, and ensure application services consistently meet customer ... A primary point of accountability for service delivery, you will connect with business stakeholders, ... , and external suppliers, ensuring service requests and incidents are fulfilled within agreed SLAs and ... Lead service delivery excellence by managing day‐to‐day operations across internal IS teams, GBS IS units

Knowledge of principles and processes for providing exemplary customer and personal service including ... needs assessment, problem resolution and achievement of quality service standards. ... of the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service

Excellent collaboration, customer service and communication skills to work effectively in a team environment ... Collaborating with other IT service management (ITSM) processes to understand new requirements and identify