580 customer service English-speaking jobs in Porto

full lifecycle of all incidents within the organisation, ensuring timely resolution and minimising service

problem‐solving skills.The ability to work both independently and as part of an international team.Experience in customer ... By creating exceptional service moments and transforming workplaces into spaces where employees feel ... through training, career development, and a supportive culture – empowering them to deliver outstanding service ... support your wellbeing.Snacks and drinks available at the office.Why ISS At ISS, we are more than just a service

The Customer AI & Rapid Prototyping department stands at the forefront of digital transformation at TUI ... Our team develops innovative AI solutions and personalized customer experiences that create measurable ... The team is responsible for a crucial product to enhance the customer experience with AI: Personalisation ... ABOUT YOU  Created near real-time event-driven personalisation architectures to personalise the customer ... Customer-focused engineer with a passion for crafting high-quality digital products, continuous improvement

The Customer AI & Rapid Prototyping department stands at the forefront of digital transformation at TUI ... Our team develops innovative AI solutions and personalized customer experiences that create measurable ... Proficiency in data preprocessing and feature and/or prompt engineering Customer-focused engineer with ... business growth through data-driven decision-making  The team is responsible for features which drive customer ... Your work will contribute to seamless, engaging customer interactions that drive satisfaction and bookings

.; - Preventive monitoring; - Define, implement and maintain Service Level Objectives (SLOs) - Iteratively ... Improving the resilience and reliability of the systems to reduce or eliminate manual intervention on service

engineering teams which focus on building services for our Teamviewer ONE solutionOwn all parts of the service

Organization Provide guidance on Source To Pay processes and policies, including standard helpdesk and service

In this context, we are looking for a Solution Manager – Salesforce to join the Alten Service Center. ... Group.Your Missions RUN Phase – Operational ExcellenceEnsure high-quality management of incidents and service

Experience Prior experience in a technical support role or customer service position is beneficial, ... Proven track record of providing excellent customer service and support, with the ability to communicate

Functional Skills Hands-on experience with Salesforce CRM and customer service processes; Ability ... Keywords Salesforce Business Analyst, Salesforce CRM, Salesforce Service Cloud, Warranty Domain, CRM ... Technical Skills Salesforce Service Cloud / CRM Knowledge of SAP systems Case & complaint

Functional Skills Experience with Service Cloud, Experience Cloud (Community Portals), and integrations ... Customer-Centric Mindset Understanding the impact of subscription and billing processes on customer experience ... Responsibilities Develop and customize customer data management features and web front-end applications ... Salesforce Developer to join our team and support the development, customization, and integration of customer

workers and position our offer according to 3 lines of service:Strategy (Outsourcing, NeXel, Team as a Service

being able to add functionalities or solve problemsProviding technical/development support for our Customer ... Design, ASP.NET Core, App Services, App Insights, Git, Angular, JavaScript, TypeScript, SASS, Azure Service

Switzerland, Spain, Portugal, Morocco, Canada, Colombia), we combine expertise, innovation and client service ... 2.0 are highly valued**Having **both certifications is a major plus*** **Fluent in English*** Strong customer

Ensure security, service continuity and GDPR compliance. ... Structure incident and request management, monitor SLAs and maintain service quality. ... Strong coaching mindset, autonomy and service orientation. Benefits & PerksMeal allowance. ... for Planview/Changepoint (N3) with an operational N2 Team Lead role, responsible for organization, service

Utilities, Transportation, Banking, Finance & Insurance, Retail & Luxury, Media & Telecom, Marketing & Customer ... IT / Product teams, AMS teams, system integrators and Oracle, while ensuring compliance with agreed service ... teams; Overseeing Oracle HCM Cloud maintenance and support activities to ensure smooth delivery and service ... approaches; Good command of English, enabling you to work in international environments; Curiosity, service ... requests in order to maximize business value for end users; Managing the backlog of incidents, defects and service

Services, Porto #LI-HYBRID Purpose of the Job Processing General Ledger (GL) activities in the Shared Service

service Scale:Global deployment across 35+ markets, multiple languages, high-volume customer interactionsWHAT ... APIs and backend servicesto support real-time AI inference, ensuring systems can handle high-volume customer ... contact centers that handle customer inquiries, provide policy information, and support insurance operations ... fine-tuning, conversational AI Domain:Insurtech - insurance, protection products, claims processing, customer ... You'll design, develop, and scaleinternal AI agents and customer-facing agentic solutionsincluding GenAI-powered

support and seek initiatives to improve the overall customer experienceQualificationsAdvanced level ... Location:Porto, Portugal (On-Site) As a Customer Support in Porto, you will help ensure performance goals ... neededInvestigate and collect information to provide to the customerProvide detailed and organized customer ... fulfil client expectations related to operational excellence, with emphasis on quality, efficiency, and customer

is provided, to close ongoing opportunities.Share cross‐selling opportunities identified within the customer ... to customers requested by Ambassadors and distributors.Improve the effectiveness and efficiency of customer