2258 customer service English-speaking jobs in Lisbon

service by managing expectations and claims in a very positive, polite, and diplomatic way Handle inquiries ... If you're looking to grow and be inspired, as a Customer Advisor in Portugal (remote) you will ensure ... What you will do in this role As a Customer Advisor, you will: Assist customers with their last-minute ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... and provide timely responses and manage requests Ensure that the degree of satisfaction meets the customer

What you'll do As a Customer Service for Tobacco Company, you’ll do customer support via telephone ... Do you have interest in starting an exciting career as a Customer Service Representative for a Tobacco ... service/call center environment (preferred). ... Also, you’ll ensure an outstanding customer experience at every single opportunity. ... interpersonal skills; Team spirit; Flexibility and resilience; Fast learning capacity; Experience in telephone customer

If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ... What you will do in this role As a Customer Service Representative, you will: Engage with customers to ... Having previous customer experience is a plus. ... Work on continuous improvement for customer satisfaction. ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

As a Subject Matter Expert, your primary responsibility will be to ensure that Customer Service Representatives ... TP is a pioneer in technology applied to customer support and maintains the highest security standards ... Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); Achievement-oriented, with a strong focus on customer

service What You Bring: Experience in Customer Service, cross selling. ... We provide the “Best Customer Service” to Salt customers and stand for Great Customer Experience. ... And the most important; Are you good at providing exceptional service every day? ... Your Tasks: Telephone support for customer calls in the mentioned languages General information and advice ... services, change of address) Identification of potential weak points for continuous improvement of customer

Customer Service Strategy: Contribute to the development and execution of our customer service strategy ... We provide the “Best Customer Service” to Salt customers and stand for Great Customer Experience. ... Experience in customer service, order management, or related roles. ... Strong understanding of SLA management and customer service principles. ... Your contributions will help drive customer satisfaction, support service level agreements (SLAs), and

We provide the “Best Customer Service” to Salt customers and stand for Great Customer Experience. ... Previous customer service or retention experience preferred. ... Document all interactions and update customer records accurately. ... Address customer inquiries and resolve issues promptly and effectively. ... Offer solutions and alternatives to meet customer needs and prevent cancellations.

Customer Service for Social Media – Dutch speaker Are you passionate about online advertising and new ... clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service ... enhance clients’ experience; Identify trends and solve problems facing multiple SMB clients; Resolve customer ... Availability Monday to Sunday, including rotating weekends; Experienced in Call Center environment / Customer ... English (B2 level); Familiarity with online advertising products and social media; +1 year working in a customer

Customer Service Advisor for Tobacco Industry – Italian Speaker Are you interested in an exciting career ... service / call center environment (preferred). ... Support our client from the tobacco industry and ensure an outstanding customer experience at every single ... Responsibilities Customer support via telephone and email; Effective support for questions regarding ... skills, and team spirit; Flexibility and resilience; Fast learning capacity; Experience in telephone customer

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. ... You will provide exceptional customer service and communicate with clients in English. ... YOUR SKILLS MATTER You have previous experience in claims management or customer service and a passion ... service. ... managing damage claims, collaborating with internal and external partners, and delivering exceptional customer

Satisfaction: provide best in class service and ensure everyone in your team has a customer-first mentality ... , ensuring no organization barriers exist and drive efficiencies and service improvements as a result ... environment for all inbound channels (email, chat, and phone), ideally in one of these areas: call center, service ... of our customers and the continuous growth of our customer base. ... Agents (L1) and Senior Customer Support Agents (Senior L1) on a day-to-day basis.

Are you fluent in German and English and passionate about delivering exceptional customer service? ... , providing outstanding service and support across a variety of projects. ... Maintain detailed and accurate records of customer interactions. ... Previous experience in customer support is valued but not required. ... A customer-focused mindset with a proactive approach to problem-solving.

We are in Business for People, empowering people in service organizations with innovative Enterprise ... Awareness of internal and external customer needs. Inspire and influence. ... The role acts as the main confidant and will enable our Customer Success Office a clear line of sight ... Customer Success Initiatives: Maintain the Business Operations function environment in Azure DevOps, ... Data Accuracy: Ensure that Customer Success and Operations data is accurate and timely reported, feeding

and executing a comprehensive support strategy that spans reactive and proactive service, self-service ... Self-Service Optimization: Drive initiatives to expand and enhance self-service capabilities, including ... Self-Service Deflection Rate: Target 5% annual increase in self-service use, reducing inbound support ... Self-Service Utilization: Increase adoption of self-service resources, tracking usage metrics to ensure ... ensures world-class service and aligns with business objectives.

delivery, operations, or customer service role, with a global scope of responsibility. ... Your role will ensure that customer service operations are standardized, efficient, and scalable across ... You will lead the operational implementation of the customer support strategy, and optimization of service ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... delivery processes, ensuring that customer experience is consistently excellent worldwide.

service and external customer satisfaction. ... Customer Service Policy via email, phone and in person (including copackers). ... ESSENTIAL WORK EXPERIENCES Customer service / sales experience in a demanding environment. ... Support the creation of relevant KPI’s and ensuring the cost effectiveness of customer service order ... Demonstrate a commitment to improving customer service and experience of overcoming obstacles to meet

and sales agents within our customer self-service portal. ... Our goal is to enhance customer service and sales by leveraging the latest AI and automation technologies ... This role is ideal for someone who is passionate about AI, automation, and customer service and eager ... You will assist in automating workflows, integrating AI tools, and enhancing customer self-service experiences ... , and self-service portals.

Propose improvements to the current Dynamics 365 Customer Service solution. ... Familiarity with Dynamics 365 Customer Service to suggest enhancements. #J-18808-Ljbffr ... Demonstrate proven experience in Dynamics 365 Customer Service and Power Platform development. ... Key Responsibilities: Develop and maintain solutions in Dynamics 365 Customer Service and Power Platform ... Service and Power Platform (Power Apps, Power Automate, Power Pages).

& Insight Practice Area across WE reporting into the SA&I Customer Success regional leader. ... Brand Health / Brand Tracking - Customer Success Leader, Western Europe About This Job In this Strategic ... Leadership Role, you will be responsible for Customer Success for the Brand & Media Strategic Analytics ... balancing methodological, language and technical needs Support the Regional Customer Success lead in ... Responsibilities Support the Regional Customer Success lead in designing the practice area organization

teams; Challenging products helpdesk teams in their daily activities; Assisting and supporting customer ... Supporting the Service Delivery Management Lead by identifying areas of improvement in terms of service ... Find out more about us at Role Overview: Neotalent is looking for a Service Manager with ... (upgrade, incident, outage); Ticketing tool (Silva) administration: user access administration, service ... reports formalization; Formalizing regular data reports on the level to monitor of the quality of service