2635 customer service English-speaking jobs in Lisbon

Customer Data Management: strong understanding of data segmentation, customer lifecycle, and personalization ... business processes and improve customer interactions. ... Databases: ability to query databases for customer data extraction and reporting. ... Align CRM solutions within business strategies and objectives aligned with the customer while leading ... Key Responsibilities Design, implement, and optimize customer relationship management systems to enhance

building dimensional models, integrating data sources, optimizing performance, and developing self-service ... Airflow DAGs to centralize engineering operational metrics across multiple Snowflake accounts Build self-service

, handling service-related queries in chats and managing SRE-specific tasks. ... Responsibilities Service Ownership: Act as the primary point of contact for developers within your domain

Familiarity with ITIL frameworks or Service Management principles is highly desirable to ensure structured ... coordination skills are needed to orchestrate the handover of security assets, responsibilities, and service

the chaotic world of customer service. ... You ship features with your team that solve real customer problems. ... The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to

designing, executing, and optimizing campaigns and automated flows across email and SMS, directly impacting customer ... experience in email/SMS marketing, ideally within ecommerce or subscription models; Strong understanding of customer

The position works cross‐functionally with marketing, sales, partner, and customer‐success teams to ensure

This position works cross-functionally with teams across marketing, sales, partner, and customer success

You will be responsible for ensuring customer satisfaction while managing project timelines, scopes, ... Drive successful customer software implementations, ensuring milestones are delivered on time and within ... We keep the customer experience centered in our decisions, from product to marketing to sales to services

journey mapping and customer experience (CX) initiatives Experience in defining functional requirements ... This is an opportunity to work on high-impact projects covering areas such as digital transformation, customer ... experience in process analysis, design and reengineering (BPM, workflows, or similar) Experience in customer ... transformation projects in the financial services sector Analyse, design and optimize business processes and customer

Knowledge of lead scoring, drip campaigns, and customer journey mapping . ... Create and maintain customer segmentation strategies for targeted campaigns. ... Manage and optimize CRM workflows, segmentation, and customer lifecycle automation . ... Collaborate with marketing, sales, and product teams to personalize customer interactions. ... Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics .

Design, launch, and analyze price experiments to gather data on customer behavior and willingness to ... Key Responsibilities Partner with Product Management and Product Marketing to uncover and quantify customer ... Engage regularly with Sales and Customer Success to capture feedback and inform future pricing decisions ... Actively capture and synthesize feedback from Sales and Customer Success to ground future pricing initiatives ... Demonstrated experience with pricing research methodologies (e.g., customer discovery interviews, economic

We're looking for a Customer Success Representative to support the Spanish market. ... inclusive of base pay, bonuses, and meal allowance) About the Role Do you thrive on creating exceptional customer

Medical service at the workplace for close medical needs. ... Competencies Excellent consultancy and communication skills to identify, prioritise, negotiate customer

Oversee and guide a project team consisting of 10-20 stakeholders, fostering a customer-centric approach ... to the realization of our vision to establish a comprehensive global enterprise project management service

service while ensuring high-quality user experience You manage and collaborate with external partners ... distribution across social platforms You build and optimize AI applications in community management and customer

Prioritize and sequence the backlog according to business value and customer needs. ... Shuttle transport service to the offices in Leiria, Caldas da Rainha and Ponte de Sor.

Build and optimize natural language query solutions that provide compliant, intuitive, and self‐service ... spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer

or several of the following D365FO functional areas: Project Operations, Finance, Warehouse, Field Service ... digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer

With stability and customer impact at the forefront, we focus on operational resilience, scalability, ... Through robust OTA capabilities, continuous monitoring, and operational excellence, we safeguard seamless service