2488 customer service English-speaking jobs in Lisbon

Customer Relationships: Build and maintain strong relationships with clients to ensure timely payments ... Credit Control: Assist in evaluating customer credit limits, monitoring payment terms, and mitigating ... Reconciliation: Reconcile customer accounts and resolve discrepancies efficiently, working closely with ... Invoices: Prepare, issue, and manage invoices, ensuring accuracy and compliance with company policies and customer

role (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory). ... As an Enterprise Architect, you act as an Advisor to the customer to lead them towards the next step ... What you bring Must-have requirements/skills: At least 5 years of work experience in a customer experience

Acts as the voice of the business customer and is accountable for the platform services. ... Qualifications A good balance of technical knowledge and business acumen with a customer-first mindset ... Using the Working backward method, decomposes business requirements and customer experiences into features ... conceptualizing the one-to-two-year view of how the platform product portfolio solves business and customer ... Owns and delivers on post-launch reviews and customer feedback, drives the associated actions, and incorporates

Define a clear, data-informed product strategy and roadmap that aligns with customer needs, business ... Act as the voice of the customer within the company, advocating for their needs and ensuring their feedback ... User-Centric Design: Champion user-centricity throughout the product lifecycle, deeply understanding customer ... product strategies that have resulted in measurable business outcomes (e.g., revenue growth, expansion, customer ... Stakeholder Management: Build strong relationships with internal stakeholders (e.g., executive leadership, customer

Represent the voice of the customer, ensuring the customer experience is frictionless across channels ... Determine scope of change and the iterations to unlock greatest customer value. ... Possess a fundamental understanding of end-to-end customer experience integration and dependencies. ... Understand and challenge perceived customer value in order to prioritise effectively and ensure we focus ... Support broader CX Teams in hitting the Digital NPS ambition by ensuring that both monetary value and customer

Your expertise will help us enhance our systems management, service catalog, and leverage major Azure ... Lead the adoption and implementation of systems manager and service catalog at scale, optimizing cloud ... Extensive experience with Azure, including Systems Manager, Service Catalog, and other major services

Obsessed with service for customers, and passionate in upholding and improving standards. ... responsible for motivating team members and the overall function to deliver a world-class standard of service ... You will build an environment where quality and service for our customers is at the heart of daily operations

and excited customers to ensure we have the most competitive and relevant cybersecurity solutions for service ... Acronis products are available through over 50,000 partners and service providers in over 150 countries ... engineering teams Excellent communication skills and can articulate a compelling vision Knowledge of service

performance on current month or over time.Support the delivery of all GRC projectsSupport Info Sec service ... with 3 years of related experience preferredInformation Security Certification preferredContinuous Service ... communicate these to stakeholders and suggest and track process improvements.Essential FunctionsWork with service

provide excellent service to our customers. ... Our main target is to have a reliable and stable network, to meet future service expectations, and to ... need to work closely with the team to design, discuss and come up with better solutions to support our service ... rules); Maintain optimal levels of observability over the networking infrastructure, application and service

on enhancing service quality, efficiency, and client satisfaction. ... Cross-Functional Collaboration: Foster collaboration between the different service areas (cloud, QA, ... Additionally, the SaaS Technical Manager will manage and oversee projects within the service center and ... Resource Allocation: Manage the allocation of resources within the service center, ensuring that the ... Continuous Improvement: Drive continuous improvement initiatives within the service center, focusing

You have a product oriented mindset and care deeply about the customer and the customer experience. ... Collaborate with internal product teams to design solutions for customer needs.

- Provide exceptional customer support. ... - Conduct regular client meetings to understand their needs, gather feedback, and ensure customer

Roles and Responsibilities: Customer engagement for DevOps needs and management; Tech lead and team ... web applications, distributed systems, and APIs; Team leadership (tech team) and results-oriented; Customer

You will work closely with our Customer Success Managers to ensure smooth project roll outs on customer ... :) What you will do Ownership of software development of customer specific projects on TeamViewer Frontline ... consulting for our customers; Support user acceptance and system integration tests; Execute roll-out at customer ... specifications and XML / JSON; Android development experience (optional); Experience working in close customer ... using Java and SpringBoot, e.g., REST Services, databases, SAP etc; Develop client workflows and make customer-specific

Delivery Managers also ensure quality-of-service delivery, identify opportunities for service improvements

Tools: Service Now, Jira Lanta, Oracle with PL SQL knowledge (advanced level); PowerBI knowledge will ... period by ensuring responsiveness to evolution requests, corrective maintenance requests, restoration of service

requests within their scope by ensuring that the service is re-established as quickly as possible and ... to the construction of dashboards for production monitoring and carries out the actions defined for service ... intervene in case of incidents and also in preventive situations.MAIN RESPONSIBILITIES-solve incidents and service ... documentation and operational procedures;-review and monitor application performance data in order to improve service

Represent the voice of the customer, ensuring the customer experience is frictionless across channels ... Determine scope of change and the iterations to unlock greatest customer value Act as an ambassador ... Possess a fundamental understanding of end-to-end customer experience integration and dependencies. ... Understand and challenge perceived customer value in order to prioritise effectively and ensure we focus ... culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer

We meet customer demands and guide our customers in the right direction in asset selection while ensuring ... Minimum 4+ years of relevant experience working with IT service management, application management, IT ... succeed in this role, we believe that you: Are innovative, interested in IT framework and modern IT service