2489 customer service English-speaking jobs in Lisbon

You are responsible for and own the delivery of service and service metrics to client as per contractual ... and service metrics to client• Responsible for supporting quality programs• Responsible for embedding ... and delivery of execution excellence regarding the assigned workflows and reporting directly to the Service ... maintaining and developing key client relationships• Responsibility and ownership for the delivery of service ... mediation and conflict management skills• Ability to work in a process-driven high demand environment• Service

Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... The department / team You will join the Global Service Operation department, within Group Technology ... Our department manages day-to-day IT service delivery for AXA on a global scale, in partnership with ... AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service

Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... of service…Management of priorities and complex situations with multiple stakeholders (IAM, other AXA ... “Service-oriented” person with skills in managing client relationships: requirements, delivery, quality ... and infrastructure domains,Experience in programming languages,Familiar with Project Management and Service

Monitors, manages and resolves incoming Service Desk tickets. ... Ensures that availability service level agreement (SLA) targets are met for production applications.

Solid understanding of microservices architecture, including inter-service communication, service discovery

Create effective customer presentations and work with tech writers on API documentation to support customer ... Collaborate with regional product teams and other groups to integrate market and customer feedback into ... Highly proactive, customer-focused, agile mindset and comfortable dealing with ambiguity in a fast-paced ... , and ensure feature development and platform capabilities are aligned with business objectives and customer ... Perform launch-related activities including customer onboarding, integration support, creating implementation

Success and Customer Support. ... Creating & successfully implementing processes for customer facing competencies like Sales, Customer ... Creating insights using internal data, feedback from customer facing teams and customer feedback; in ... Be the voice of the customer within the Cash Flow domain. ... Have experience troubleshooting and/or answering complex customer queries in a timely and professional

technical oriented team that has the objective to evolve our overall architecture to a more modularised, service ... Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning ... technical leadership role to ensure their cross-functional team builds the right solutions that solve customer

organized and owns their own deadlines, willing to go above and beyond what was promised to deliver quality service ... Our expertise spans the entire customer journey, offering deep insights in communications, commerce, ... in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer

in English (at least B2 is mandatory) Well-developed business and financial analysis skills Strong customer ... as defined by the contract; Lead, coordinate and closely monitor the internal team and third-party service

life-cycle, as necessary, starting from conceptualization and extending through pricing strategies, service ... backed with data.You have the ability to encourage your team to build better products that deliver high customer

.● You are dynamic, autonomous and very responsible● You are customer service oriented.● Strong problem-solving

Experience in the development and operation of cloud-based Software as a Service (SaaS) based architectures ... Strategic thinking with a focus on security, usability, and customer satisfaction. ... Translating customer feedback into product features is an opportunity to deepen empathy and sharpen problem-solving

Arrange for the delivery of packages using Uber or another courier service. ... Help Personal Assistants with the delivery of packages to clients using Uber or another courier service

Customer-oriented mindset. Proactivity and commitment. ... Ensure the closure and resolution of internal processes to guarantee the highest quality of the customer ... by focusing on acquiring new customers, ensuring sustained business growth, and delivering complete customer ... a personalized plan that fosters strong relationships of trust and proximity, aiming for long-term customer

What You’ll Do: Solve a scaling bottleneck in a critical service Deploy a new feature to production, ... progressively rolling it out with feature flags Investigate and fix a production issue from a service ... your team owns Design a way to scale up a service for more traffic With your team, plan the most important

Solid understanding of microservices architecture, including inter-service communication, service discovery

building and maintaining new solutions while developing and leading an experienced agile team at the service ... Business users in their operations, by maintaining software updates, scaling the solutions and any type of service

Deploy and manage GKE clusters, Istio service mesh, and K8s services across GCP and Azure environments ... Qualifications Mandatory skills: Expertise in GCP and a strong understanding of networking, including service

Customer Journeys, Sales Effectiveness) SUSTAINABILITY: support our clients to accelerate their net zero ... Transformation Consulting encompasses Management Consulting competencies, focused in 3 main areas: CUSTOMER ... experience in Management Consulting; Experience in at least one of the following types of projects: Customer