2639 customer service English-speaking jobs in Lisbon

Technical skills: Key Performance Indicators Setting                                                       Customer ... Job Description We're looking for a service quality, access and procedures officer with solid experience ... They will be responsible for the access and the habilitations and the service quality for the users. ...                                           Conflict and problem resolution management                                 Customer ... The service quality, access and procedures officer will be responsible for communication with users and

new and existing products and features Collaborate with other product teams to deliver and improve customer ... planning and execution of projects, features, and integrations Integrate and work closely with external service

and internal stakeholders Focus on Customer Service, ensuring good communication levels to identify ... Service skills Able to propose and implement improvements in procedures What we offer Development of ... Manage customer/account queries to ensure sales ledger balances are clean on customer account Successful ... management of due and overdue balances on customer account, maximizing On Time Payment for all customers ... Collection Lead Specialist, this professional will be responsible to manage due and overdue balances on customer

Commitment to providing exceptional customer service, ensuring efficient issue resolution and customer ... Communicate in a professional manner (both within and outside immediate team), showcasing customer service ... service. ... Ensure compliance with Service Level Agreements (SLAs), prioritizing support tasks based on urgency and ... Analyze and resolve a variety of software‐related issues, ensuring solutions align with customer needs

for a Manager, Europe Customer Risk Management (CRM), reporting to the Europe Regional CRM VP. ... Title and Summary Manager, Risk Management – Customer Risk Management Overview We are currently looking ... The primary responsibility of the Manager is to ensure counterparty/credit customer risk is appropriately ... credit risk underwriting analysis and strategy execution of customer risk management, leveraging the ... Responsibilities The Primary Responsibility Is To Ensure Counterparty Customer Risk For Assigned Markets

Experience delivering exceptional customer service and building long-term customer relationships. ... Deliver an outstanding customer experience by acting as a brand ambassador and ensuring the highest service ... Oversee CRM activities to strengthen customer loyalty and maximize sales opportunities.

Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define ... self-service portals, and digital engagement for utility services. ... Architect, design, and implement Salesforce Commerce Cloud solutions to support e-commerce, customer ... Implement A/B testing and other optimization strategies to enhance customer engagement and conversion ... Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is

Ideal Candidate Profile: Table service techniques Communication and customer service techniques applied ... to restaurant service Knowledge of MS Office and POS systems Knowledge of food product characteristics

Join Connecting Software as a Customer Success Manager We passed the 1000 customer benchmark and realized ... to grow our customer base. ... we need to cross-sell within our enterprise customer. ... experience through product support, and handle customer complaints and requests. ... The ideal Customer Success Manager should engage with customers, maximize value, and create strategies

Previous experience in customer service, support roles, or call centers is often preferred. ... If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Provide assistance through ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Build and maintain a positive customer experience by being empathetic and professional.

Key Responsibilities Customer Lifecycle & Success Manage customer engagement across the entire customer ... Negotiate and execute renewal contracts in accordance with customer objectives. ... Location: Lisbon, Portugal or Dubai, UAE What You'll Do The Customer Experience Manager leads the post‐sale ... customer journey, managing everything from onboarding to long‐term retention and contract renewals. ... Manage customer feedback and product needs by providing feature requests to internal partner teams.

spare parts inventory; Act as the on-site technical representative, maintaining strong and professional customer ... Role Overview We are looking for a hands-on and technically skilled Field Service Engineer to support ... availability; Accurately complete service and non-conformance documentation; Ensure traceability and ... ; Respond to technical callouts and operate within a shift-based support model to ensure continuous service

solve real, technical problems while creating the revenue streams that help the company provide free service ... About the Department Renewals Account Managers, Customer Success Managers, Account Executives, Business ... in accordance with customer objectives Able to prioritize effectively to handle multiple deals at the ... engagement from onboarding through the entire customer lifecycle Negotiate and execute renewal contracts ... contributing to team forecasting, planning, and targets Own or be an active participant in several customer

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... Support early visibility into customer-affecting issues. ... Serving that customer base demands a different operating model. ... Anticipate customer impact from new releases and architecture changes. ... The Customer Reliability Engineering function is the spine of that pivot.

looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer ... Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle ... Become an expert in Dashlane's product, offerings and overall value to drive success with your customer ... Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment ... within your book of business and within our team's processes and procedures Requirements: 2+ years of Customer

initiatives Act as the voice of the customer, ensuring feedback and business needs are reflected in ... We are looking for a Customer Success Producer to help game studios maximize revenue through monetization ... This role combines analytics, strategy, and execution with a direct impact on customer growth and business ... product and operational decisions Contribute to scalable customer success processes, onboarding frameworks ... adoption and revenue transition plans Provide strategic guidance on monetization, LiveOps, CRM, and customer

As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes ... What You'll Bring 5+ years in customer-facing engineering roles focused on data backup and recovery ( ... What You'll Do Configure customer accounts; customize backup policies and storage; facilitate onboarding ... to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer ... extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer

We're here because we see banks and legacy service providers making things harder for them. ... Teya is a payment and software service provider, headquartered in London serving small, local businesses ... We don't think the best technology or the best service should be reserved for those with the biggest ... Lead go‐to‐market efforts: shape launch plans, support Customer Success, and ensure teams across the ... Customer‐obsessed: you weave user needs into every phase of the roadmap and prioritisation process.

Field Service Work Orders, service appointments, skills/capabilities, inventory/parts, Scheduling Optimizer ... Customer Data Management Strong understanding of data segmentation, customer lifecycle, and personalization ... Developer II JavaScript Developer Data Cloud Consultant (CDP) Certified CPQ Administrator / Developer Field Service ... relationship excellence while identifying new opportunities within the customer. ... Databases Ability to query databases for customer data extraction and reporting.

About the Team As 1GLOBAL continues to expand its global customer base and service portfolio, ensuring ... quality and customer experience. ... reliability and customer experience. ... domains, ensuring timely restoration and minimal customer impact. ... stability, and customer experience during planned and unplanned events.