4232 customer service English-speaking jobs in Lisbon

Service Delivery Run Analyst Requirements Experiencia minima de 2 años como Analista/Gestor de incidencias

Our collective goal is to ensure that Customer Success service offerings align with business objectives ... Familiarity with the constructing and/or positioning of SaaS-specific service offerings. ... We are in Business for People, empowering people in service organizations with innovative Enterprise ... Partner with Customer Experience (CSMs in particular) to represent the “voice of the customer” and shape ... Deep knowledge of Customer Success or post-sale SaaS services functions.

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Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... based on the framework. • Ensure that our clients receive the highest level of sales and operational customer ... Prompt identification by investigating deviations and resolution of Service delivery issues including ... In this role, you will be responsible for Service delivery, People development, Client focused problem ... service • Liaise with cross-functional teams on structuring and executing operational and strategic

Role Purpose As a Data Analyst, you will act as the voice of the customer within the Networks domain ... engineer who thrives on analytical challenges and is passionate about understanding how technology impacts customer ... data models and analytical approaches for anomaly detection, pattern recognition, and clustering of customer ... and contribute to the automation and optimization of tools and processes that support service quality ... Key Responsibilities Develop and maintain low-code scripts and automations to support service quality

Collaborate with cross-functional teams (e.g., marketing, customer service, IT, and operations) to define ... self-service portals, and digital engagement for utility services. ... Knowledge of the utilities industry, including billing, metering, or customer engagement processes, is ... Strong understanding of e-commerce best practices, payment gateways, and customer experience optimization ... Implement A/B testing and other optimization strategies to enhance customer engagement and conversion

service experience. ... Take full responsibility for ensuring internal and external customer satisfaction. ... More Specifically, You Will Manage teams and is accountable for service levels and process controls ... client projects, including execution of activities, status reporting, issue management, and client service ... for planned initiatives Define and leads team to successful completion of department goals Develop service

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

Are you a natural leader with a passion for delivering exceptional customer service? ... Customer service‑oriented mindset Strong problem‑solving skills and the ability to think creatively. ... Responsibilities Handle customer complaints and resolve issues that require attention. ... Lead by example and serve as a role model for the team, consistently providing exceptional service and

Customer-centric mindset with a commitment to delivering top-notch service. ... Familiarity with ticketing systems and customer support software. ... Maintain accurate and detailed records of customer interactions and solutions in our support system. ... Requirements: Minimum of one year of experience in a technical support role, preferably with a UK-based customer

Manage transport damages or hidden damages (verification with customer, contact with service, coordination ... Execute warranty exchanges based on the decision provided by the Technical Service team. ... service and communication skills Fluent written and spoken English skills Strong administration skills ... Resolving customer’s queries, complaints and disputes, finding and updating customer regarding possible ... This is an office-based function within the LSO providing direct support and coordination with the customer

operational efficiency; Maintain high levels of customer orientation by ensuring timely and reliable ... responses to service-related needs. ... candidate combines strong diagnostic capabilities with excellent communication skills, resilience, and a customer-oriented ... cross-functional teams; Strong organizational skills and a proactive, dynamic, and objective-driven mindset; Customer-oriented ... impact; Contribute to continuous improvement initiatives aimed at optimizing service performance and

Ensure service quality, efficiency, and performance of the delivery team. ... Required Skills Expert proficiency in Microsoft Dynamics 365 Field Service. ... Develop and implement strategies to improve service delivery and client satisfaction. ... Delivery Lead – Energy Sector Client & Project We are looking for a Delivery Lead to join our Service

Deliver excellent customer service with professionalism. ... Prepare and pack livestock for deliveries while providing top‑notch customer service.

the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer ... About Nasdaq Customer Services is an integral part of Nasdaq's growth and success. ... Are you dedicated, innovative, execution-focused, and customer-centric? ... This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume

relationships by providing exceptional customer service and selling techniques. ... Assess the needs of the customer and provide the appropriate level of service and product expertise. ... service and selling, product presentation and merchandising Reporting to Store Manager, as part of ... the role you'll: Initiate contact with the customer in the store and help the customer feel welcome ... Use effective communication skills to build and maintain customer relationships Ensuring all visual

Act as a technical point of contact with customer stakeholders, discussing complex functional and technical ... Manage, configure, and enhance ServiceNow Field Service Management (FSM) modules. ... 5+ years of experience in system development. 3+ years of hands-on experience with ServiceNow Field Service

If you are customer-oriented, love delivering great service & want fast-track career opportunities, we ... If you are customer-oriented, love delivering great service & want fast-track career opportunities, we ... Enjoy dealing with the public and have the ability to provide excellent customer service with a ‘can ... service experience to our guests. ... fundamental skills that you will require as part of your day-to-day role delivering a top-class safety & customer

service, with a proven ability to use data for decision‑making. ... metrics like FRT, AHT, shrinkages, occupancy and other relevant data to improve performance of global service ... apply for the WFM Capacity Planner role at Bolt We are seeking a WFM Capacity Planner to optimize our customer ... About The Role As a WFM Capacity Planner, you will play a crucial role in streamlining customer support ... team and regional planners on improving staffing levels and resource allocation globally to ensure customer

Knowledge of customer service best practices, with a commitment to upholding exceptional standards. ... the Operations Manager to ensure staff follow workflows and maintain high standards in production and service ... Champion a customer-centric mindset, coaching the team to deliver exceptional experiences and resolve ... Monitor team performance metrics, such as productivity, customer satisfaction, and adherence to standard ... onboarding and integrating them with the rest of the team as well as with Scoop n Dough's vision and customer-centric