2286 customer service English-speaking jobs in Lisbon

Company Description We are in Business for People, empowering people in service organizations with innovative ... Job Description We are seeking a strategic and customer-focused Voice of the Customer (VoC) Specialist ... Key Responsibilities: Customer Feedback Management: Manage platforms for capturing customer feedback ... their customer life cycle journey. ... Customer Retention Initiatives: Identify churn risks and customer success opportunities through feedback

Customer & Technical Support – Italian speaker Are you the best professional when it comes to solving ... In this role, you will be responsible for answering all customer questions and clarifying, when needed ... Provide the necessary help to solve all customer’s technical issues, through phone and email; Ensure customer ... Profile Native written and verbal communication skills in Italian; Good knowledge of English (B2 level); Customer-oriented

Complies with ISO-9001 for resolution of Incidents and Service Requests following SLAs. ... Customer Support on Expert Level for AxiomSL - Fintech Apply locations: Portugal-Lisbon Time type: ... Result- and customer-focused. Proficiency in English, both written and verbal.

support, etc., to improve the entire customer experience. ... We, at Pleo, are looking for hands-on customer experience professionals to join our German team in our ... Proven experience in a consultative customer-facing role (management consulting, account management, ... customer success management, etc.) is required, as well as experience in an enterprise software or SaaS ... You love a fast-paced and dynamic environment, where you have different kinds of tasks - from customer

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... Senior Customer Compliance Security Specialist Hybrid About Us At Cloudflare, we are on a mission to ... Available Locations: Lisbon, Portugal or London, UK The Team You will join the Customer Compliance Team ... Streamline or automate current processes to deliver responses to customer questions more efficiently. ... Be the first point of contact and subject matter expert in the region in all relevant Customer Security

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What You Will Do In This Role As a Customer Service Representative, you will: Receive telephone calls ... Have previous customer experience is a plus. ... Job Title: Customer Representative (English-speaking) - Insurance Company Job Description Experience ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter ... their needs and real-world use cases back to the rest of the company - to help build a better service ... This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... This is a technical role on Cloudflare’s Customer Support Team. ... At Cloudflare, Technical Account Managers (TAMs) are part of our Global Customer Support organization

service. ... You demonstrate a knowledge of Observability, DevOps, Automation and IT Service Management Tools. ... Experience of Incident Management, Observability, DevOps, Automation and Operations Management and/or IT Service ... Champion the Customer | Put users first to design great products and experiences. ... We are seeking a technical and customer-focused Senior Solutions Consultant to join our team.

Customer’s requirements Producing and presenting to customers Preparing bids for services Managing service ... responsible for managing the successful delivery of large-scale data centre construction projects and customer ... delivering business objectives Positively engaging with customers and developing, growing and maintaining customer

What you can expect: To provide excellent levels of customer service and surpass customer expectations ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer ... efficiently and on time To optimise product knowledge to the best advantage in recommending and drawing customer

Creates FS Service proposals, and close them facing the customer. ... Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery.. ... He/she will have to increase the mix of Service Plans sales as a top priority. ... Participates in the preparation of analysis and reports on field service performance. ... Works closely with BU/Key account manager and the Inside Service Sales Representatives to maximize business

, ensuring alignment with business objectives and customer needs. ... it meets agreed-upon performance standards and customer expectations. ... Service Strategy and Design: Participate with the Architect and Engineer to the service lifecycle roadmap ... Serve as the escalation point for major incidents affecting the service. ... Conduct regular service reviews and audits to ensure compliance with standards and policies.

Required Skills: Field Service Engineers with knowledge of: Gas Turbines Generators Electric Motors ... Has the knowledge and skill to actively support field service activities and be aware of where to seek ... Drive customer satisfaction through commitment to quality. ... , calibration, repair, and maintenance at customer's sites. ... Start Date: Immediately Location: This job is located on-site at a customer location.

chaotic world of customer service. ... requisition id R30297 Job Description Join us at Zendesk, where we're on a mission to power exceptional service ... Strong account research, prospecting, and customer outreach skills. ... Experience in managing and expanding customer relationships at various levels. ... Manage and nurture customer relationships ensuring high satisfaction and retention levels.

QualificaçõesAbout three years of experience in technology industry, customer service or related experience ... Ensuring existing processes are not a blocker to customer issue resolution. ... Collaborate with various internal and external teams to resolve customer issues. ... Owns escalated issues and manages customer incidents to identify and remove barriers. ... Identifies patterns in customer issues and identifies strategies to resolve reoccurring issues.

Customer service and relationship: Build and sustain a robust relationship with internal customers; ... Internal and External Customer Service: Receive, research and resolve a variety of routine internal ... invoices in due time that respect full conformance with internal and external requirements; Internal customer ... procedures; Attention to detail and accuracy; Organizational and time management skills; Professionalism; Service-oriented

Service and result oriented. Ability to be hardworking and to think “outside the box.” ... Service teams, making proposals to address root causes; Managing unmatched payments, and residual amounts ... objectives and have a positive impact on integration, sharing knowledge, and creating a good environment and service ... to ensure customer account reconciliation; Participating in process improvement projects and initiatives ... As an Accounts Receivable Representative, you will work on cash allocation, customer issues, and documentation

Update administrator procedures, formalize action plans, and ensure timely reporting on service metrics ... Experience in customer satisfaction surveys and billing data reporting. ... You will be responsible for providing support for a secure file exchange platform, handling customer ... You’re ideal for the role if you have: 2-3 years of experience in application support or customer-facing

satisfaction and optimal service; Stay updated on market trends and competitor activities. ... Track all client interactions in the CRM system; Identify new business opportunities and expand the customer ... product presentations and sales proposals to potential clients; Collaborate with internal teams to ensure customer

. - Maintenance: Performing proactive service checks and preventative maintenance to keep equipment in ... their equipment. - Documentation: Keeping detailed records of services performed, assets used, and customer ... Identifying problems and implementing solutions to restore equipment functionality and reduce downtime. - Customer