13903 customer service English-speaking jobs in Portugal

Interact with external service providers. ... Role: As a Hemmersbach Technician you will be a direct customer contact for various requirements. ... Requirements: Minimum of two to three (2-3) years with direct PC and Laptop Hardware Service experience

Contribute tocontinuous service improvement initiatives. ... Monitor services and ensurehigh availability and service quality. ... Manage and resolveincidents and service requestsraised by business teams. ... We work with Nearshore projects, TM & Project Development, Service Management and Tech Academies.We'

Act as a support contact for tenant queries, service requests, and incident reporting. ... This role assists with tenant requests, documentation, financial tasks, and coordination with service

Direct Customer Support role (or similar). ... Day-to-day operations to satisfy continuity of service, recovery, security and performance needs. ... As a 1st Line IT Call Center Agent (Freelance) you will: Resolve incidents and service requests, install ... Qualifications What would make me a fit for the role: 1+ years of experience in an IT Service Desk and

Service and Relationship Build and sustain strong relationships with GBS "customers" Promote ... and stakeholders to display process performance Propose mitigation actions with GBS Customer and other ... highly confidential and/or highly sensitive process related issues Reporting: Present KPI's to customer ... line of communication with external stakeholders, presenting performance updates and aligning prices Customer ... actions to improve performance Develop SLA lead actions with stakeholders to ensure their performance and customer

Location:Portugal full remote What You'll DoLeading a technical team to develop and maintain new service

operations and client satisfaction.Produce regular reports on team performance, incidents handled, and service

We are proud of our people at the service of technology. We are proud of our diverse environment. ... Customer Feedback: Collect, analyze, and act on customer feedback to continuously improve the product ... Prioritization: Prioritize features and enhancements based on customer value, business impact, and technical ... ResponsibilitiesProduct Strategy: Develop and articulate the product vision and strategy, considering market trends, customer

service orientation with excellent communication skills.Possess problem‐solving, prioritisation, and ... inspired, as aCustomer & Technical Support Specialistin Porto, Portugal (On-Site), you will be providing customer ... you on your way to the kind of career you've always envisioned.What You Will Do In This Role As a Customer ... usage and ordering through multichannel support (calls, email, chat, and SMS).Accurately document all customer ... verbal and written in English (C2 level)Can support more than one market simultaneously.Have a strong customer

support or service leadership roles, ideally within banking or financial technology Proven experience ... Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer ... incident volume and resolution time Continuous improvement of global support standards, metrics, and customer ... influencing roadmap and investment decisions What Makes You a Strong Fit 10+ years in senior technical customer ... ownership of a mission-critical function within a leading fintech Direct impact on platform reliability, customer

marketing, specifically across email, SMS, CRM, or loyalty programsHands‐on experience with an Email Service ... confidently with Shopify apps such as Yotpo, Loyalty Lion, JustUno, and Privy.Based on our projected customer ... Gomez's Rare Beauty, Dermalogica, Liquid Death, Lemon Perfect, and more.We are an employee and customer‐centric ... Shopify‐based clientsA proactive, organized approach, with the ability to think through the entire customer ... marketing campaigns and automated flows, and knowing when to deploy eachProficiency in building segmented customer

service skillsComfortable engaging prospects by phone, email, and videoAbility to quickly understand ... for success.You'll work closely with Account Executives and global reseller partners to identify customer ... telemarketing and prospecting skills, including cold‐callingExperience in selling, negotiation, and customer ... prospective customers and, when needed, support reseller‐led sales motionsGain a deep understanding of customer ... marketing, and partner teams to improve lead quality and conversionContinuously learn our products, ideal customer

Proven experience in sales, preferably in travel, hospitality, or customer service industries. ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... Strong focus on understanding customer needs and delivering solutions that enhance their experience. ... Past experience in upselling, cross-selling, or managing long-term customer relationships is a plus. ... Maintain detailed records of customer interactions, track sales activities, and provide regular updates

secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer ... You will work closely with service teams to understand their data needs, develop analytical solutions ... marital status, medical condition as defined by state law, physical or mental disability, military service ... analytical quality and experience;Help create new metrics/data points to evolve the way we look at all Service ... demonstrably high standard for data accuracy and documentation;Experienced in Data Analysis in a multi-channel service

We empower colleagues through a company-wide data fluency programme and a data-driven, insight-led, customer-centric ... and managing reporting solutions and self-service analytics capabilities across the organisation. ... The Role: The Reporting and Self Service Enablement Lead is responsible for designing, implementing, ... The standards set by the Reporting and Self-Service Lead will enable business users to independently ... reliable, and actionable to support informed decision-making.Responsibilities The Reporting & Self Service

secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer ... You will work closely with service teams to understand their data needs, develop analytical solutions ... marital status, medical condition as defined by state law, physical or mental disability, military service ... analytical quality and experience;Help create new metrics/data points to evolve the way we look at all Service ... demonstrably high standard for data accuracy and documentation;Experienced in Data Analysis in a multi-channel service

experience.Company:MSL Engineering Ltd is a mechanical engineering contractor dedicated to delivering a service ... prioritisations, test requirements and documentation.Generate weekly/monthly progress reporting to customer

, issuing manual invoices and credit notes; Calculate and build customer allowancesCustomer support: ... Resolve issues with great customer focusAccounting: Complete reconciliations and closing of the books ... Together, we drive innovation and customer success, while caring for our people and empowering them to ... Your Role Key responsibilities in your new roleFinancial Operations: Perform daily customer payment allocation

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you' ... Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer ... drug development mindset, applying their years of experience and deep expertise to truly understand customer ... Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer

Delivery, Customer Service Management).Proficiency in ServiceNow platform, including modules such as ... IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).Experience ... role within ITSM/ITOM projects.Familiarity with industry-specific applications of ServiceNow (e.g., HR Service