78 customer service English-speaking jobs in Matosinhos

service delivery. ... Working closely with external providers and internal stakeholders, you’ll align service delivery with ... Oversee daily service delivery in partnership with external providers, manage SLAs and KPIs, and drive ... IT Service Management: Proficient in ITIL practices and Agile/Waterfall methodologies to ensure structured ... continuous improvement initiatives.li> Support contract renewals, service transitions, and performance

Service > Global Service Operations > Operations Management Office Vestas' Global Service ... as a separate business unit during 4 due to the growing commercial and strategic significance of the service ... "Profitable Growth for Vestas" we have communicated specific, ambitious growth targets for service ... Moreover, we expect following competencies Understanding of Wind Industry Service area Understanding ... of short vs long term resource levelling and forecasting Service value chain specificity (Continuous

operations, including budget planning and vendor management Lead cross-functional teams and drive service ... budget planning and vendor management Proven track record in leading cross-functional teams and driving service ... communication and stakeholder management skills Relevant certifications in workplace technologies or IT service

Portugal is no exception and 7 years ago, our shared service center – Sodexo Business Services – SBS, ... Oversee and ensure compliance of all HSE activities performed by Direct Service Providers for MSD. ... Coordinate with Direct Service Provider and MSD teams to identify root causes and implement corrective ... of Health, Safety, and Environment (HSE) services in alignment with the Coordination Services (CS) Service ... Health Safety Lead Sodexo supports its client, MSD, by identifying, contracting, and coordinating Direct Service

SLAs, quality of service, and timely escalation. ... Act as the primary contact and coordinator for external SOC service providers, ensuring compliance with ... Responsibilities Manage and coordinate the day-to-day SOC operations in collaboration with external service

Managing customer data in systems and ensuring correct file formation.

Evaluate and manage external service providers for optimal global delivery. ... Apply best practices in project, portfolio, and service management for QM & R&D applications. ... Skilled in managing external providers, ensuring service quality, negotiating contracts, and optimizing

Seven years ago, we established Sodexo Business Services (SBS), our shared service center.

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

IT Service Management (e.g., ITIL), Agile/Waterfall Methodologies: Solid grasp of service delivery frameworks ... Manage external providers and service‑level agreements (SLAs), monitor vendor performance, and coordinate

Seven years ago, we established Sodexo Business Services (SBS), our shared service center.

all lines of service in assurance, tax, and advisory. ... Your Mission Data4All is a young and growing team, client service oriented, providing data support across ... professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service

You will collaborate with other service lines to assist local and international clients in accounting

Coordinate with external service providers to ensure SLA compliance and continuous improvement. ... Service Management & User Support Provide support for HR, IT, and end‑users, resolving incidents and

Apply project and service management best practices to ensure quality, security, and compliance. ... Vendor & Service Management: Experience in managing solution providers, ensuring SLAs, and optimizing

out a knowledge repository for all support queries and fixes 24/7 Shift support HUMAN COMPETENCIES Customer ... Good problem-solving skills Ability to prioritize tasks and to work effectively under pressure Strong customer

Act as the primary contact and coordinator in case of project involvements of external service provider

professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service

professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service

professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service