4238 customer service English-speaking jobs in Lisbon

Responsibilities Deliver services in accordance with agreed Service Level, Controls and Governance ... within a regional scope, ensuring successful delivery of StS operations for their region, overseeing service ... Experience with SAP S/4 HANA, and Ticket Management Software (ServiceNow) Experience working in shared service ... Support Internal Stakeholders Participate in process changes and improvements Deliver 'world‑class service

a similar role, with a strong background in the Salesforce Core Platform, including Sales Cloud and Service ... Deep understanding of Salesforce platform capabilities, particularly in leveraging Sales Cloud and Service ... best practices, with a particular focus on scalable and maintainable solutions across Sales Cloud and Service ... requirements into technical specifications and high-quality solution designs that support core sales and service

support to clients on an ad-hoc basis may be required as a part of the role; - Understand EY and its service ... Ability to work with external and internal customers to ensure quality of work professionalism and customer

Requirements ● 2+ years in B2B SaaS Account Management, Customer Success, or Relationship Management ... . ● Own renewal conversations — pitch managed-service upgrades, and if declined, secure same-cost renewals

Experience in customer support. ... Assist Service Center with escalated participant phone calls; Prepare and peer review of clients reports

Reporting to a Technical Support Manager, the Engineer ensures critical customer issues are resolved ... and recreating behaviour Collaborate with regional and global support teams to deliver a high quality customer ... Document software, hardware and network information in a case management system Provide an exceptional customer ... Requirements Strong problem‑solving, organisational and analytical skills with demonstrated ability to resolve customer

Customer relationship management: Maintain and nurture customer relationships through proactive communication ... Customer engagement: Act as a strategic partner for customers, understanding their needs and translating ... the entire sales process, from lead generation and prospecting activities, to contract closure and customer

This role will drive customer satisfaction and retention by providing a world-class customer experience ... achieved for Lending product within Essence solution aligned to the Strategic business roadmap Use customer ... translate into compelling narratives Ability to identify market trends and extract key requirements through customer

Customer relationship management: Maintain and nurture customer relationships through proactive communication ... Customer engagement: Act as a strategic partner for customers, understanding their needs and translating ... the entire sales process, from lead generation and prospecting activities, to contract closure and customer

Advanced English Stack Tech Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL Service ... Participation in 2 projects using: Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL service ... experience Languages Advanced English Stack Tech Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL Service ... Requirements: Participation in 2 projects using: Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL service

on optimizing customer experiences. ... What you’ll do Enhance the digital customer experience by driving the quality and performance of TOBi ... Minimum of 3 years of experience in direct customer contact roles (in-person or remote) with a focus ... quality control and continuous improvement of digital technical support journeys, directly impacting customer ... support and digital development teams to ensure efficient delivery of high-value functionalities and customer

Coordinate internal and external service providers to ensure service quality.

services group with operations across multiple jurisdictions and specialized lines of business, focused on service

Strong experience leading large delivery, operations, or service teams in high-growth or fast-paced environments

In this role, you'll focus on building scalable, automated, self-service infrastructure that empowers ... Key Responsibilities Build and maintain internal self-service platforms and tools that empower developers

Lead technical aspects of **digital transformation projects** in IT service management. ... information systems.* Hands-on experience with ServiceNow modules (ITSM, Asset/CMDB, Request Management, Service ... preferably ServiceNow).* Proven experience in functional and technical design and implementation of service-based

Knowledge of service monitoring and alerting methodologies. ... Ensure compliance with environment policies and service rulebooks.

Responsibilities: Architecture Lead and evolve system architecture across multiple services, ensuring reliable service-to-service

productivity and service quality. ... Your expertise will enhance the functionality and user experience of our IT service management tools, ... With a strong commitment to delivering exceptional IT service management solutions and optimizing business ... Design and implement efficient workflows that streamline IT service management processes, enhancing overall ... provides organizations with the tools and expertise needed to achieve operational excellence and improved service

service. ... products, supporting other groups such as sales engineering, implementation, and technical support/customer ... will collaborate closely with Product Development/Engineering, UX/Product Design, Regulatory Analysis, Customer