4162 customer service English-speaking jobs in Lisbon

Lead technical aspects of **digital transformation projects** in IT service management. ... information systems.* Hands-on experience with ServiceNow modules (ITSM, Asset/CMDB, Request Management, Service ... preferably ServiceNow).* Proven experience in functional and technical design and implementation of service-based

monitoring, alerting, reporting and continuous improvement of the service quality and availability; ... Tomcat], Production Support; UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service ... Analyzing system logs and identifying potential issues with infrastructure and Application related issues; Service

multiple offices and regions, often in a virtual or cross-time-zone environment, to drive seamless service ... As a people leader, you’ll ensure consistent, high-quality service delivery, while identifying opportunities ... staffing, workload balance, and business continuity Monitor and drive performance to meet KPIs and service

support to clients on an ad-hoc basis may be required as a part of the role; - Understand EY and its service ... Ability to work with external and internal customers to ensure quality of work professionalism and customer

Requirements ● 2+ years in B2B SaaS Account Management, Customer Success, or Relationship Management ... . ● Own renewal conversations — pitch managed-service upgrades, and if declined, secure same-cost renewals

Experience in customer support. ... Assist Service Center with escalated participant phone calls; Prepare and peer review of clients reports

Responsibilities Deliver services in accordance with agreed Service Level, Controls and Governance ... within a regional scope, ensuring successful delivery of StS operations for their region, overseeing service ... Experience with SAP S/4 HANA, and Ticket Management Software (ServiceNow) Experience working in shared service ... Support Internal Stakeholders Participate in process changes and improvements Deliver 'world‑class service

a similar role, with a strong background in the Salesforce Core Platform, including Sales Cloud and Service ... Deep understanding of Salesforce platform capabilities, particularly in leveraging Sales Cloud and Service ... best practices, with a particular focus on scalable and maintainable solutions across Sales Cloud and Service ... requirements into technical specifications and high-quality solution designs that support core sales and service

on optimizing customer experiences. ... What you’ll do Enhance the digital customer experience by driving the quality and performance of TOBi ... Minimum of 3 years of experience in direct customer contact roles (in-person or remote) with a focus ... quality control and continuous improvement of digital technical support journeys, directly impacting customer ... support and digital development teams to ensure efficient delivery of high-value functionalities and customer

Advanced English Stack Tech Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL Service ... Participation in 2 projects using: Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL service ... experience Languages Advanced English Stack Tech Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL Service ... Requirements: Participation in 2 projects using: Java (Spring Boot or Quarkus) JavaScript Managed PostgreSQL service

services group with operations across multiple jurisdictions and specialized lines of business, focused on service

Strong experience leading large delivery, operations, or service teams in high-growth or fast-paced environments

Coordinate internal and external service providers to ensure service quality.

In this role, you'll focus on building scalable, automated, self-service infrastructure that empowers ... Key Responsibilities Build and maintain internal self-service platforms and tools that empower developers

Lead technical aspects of **digital transformation projects** in IT service management. ... information systems.* Hands-on experience with ServiceNow modules (ITSM, Asset/CMDB, Request Management, Service ... preferably ServiceNow).* Proven experience in functional and technical design and implementation of service-based

from idea to execution – especially migrations and digital transformations Understand and analyze customer ... AWS services independently or in a team Support pre-sales and contribute to proposal creation and customer

service. ... products, supporting other groups such as sales engineering, implementation, and technical support/customer ... will collaborate closely with Product Development/Engineering, UX/Product Design, Regulatory Analysis, Customer

Knowledge of service monitoring and alerting methodologies. ... Ensure compliance with environment policies and service rulebooks.

Responsibilities: Architecture Lead and evolve system architecture across multiple services, ensuring reliable service-to-service

productivity and service quality. ... Your expertise will enhance the functionality and user experience of our IT service management tools, ... With a strong commitment to delivering exceptional IT service management solutions and optimizing business ... Design and implement efficient workflows that streamline IT service management processes, enhancing overall ... provides organizations with the tools and expertise needed to achieve operational excellence and improved service