2214 customer service English-speaking jobs in Lisbon

Negotiates timelines and discusses/resolves customer comments. ... Prepares assigned documents in accordance with IQVIA Standard Operating Procedures (SOPs) and customer ... Use experience and initiative to tackle new/unusual document types and customer requirements. ... Experienced in preparing CTDs and/or tackling new/unusual document types/customer requirements. ... negotiating and adhering to timelines, organizing document reviews, communicating directly with the customer

This role sits at the heart of customer experience, directly influencing how millions of customer interactions ... Large-scale operations: Experience working in large operational environments handling high volumes of customer ... Preferred) Experience scaling engineering teams in lean or high-pressure environments Background in customer ... Engineering leadership experience: Proven track record as Engineering Manager or Technical Lead in customer-facing

Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer ... Defines customer/partner conditions of success by leveraging an understanding of customer goals. ... Defines customer/partner conditions of success by leveraging an understanding of customer goals. ... Customer Centricity Proactively acts as the voice of the customer/partner, sharing ideas, feedback, ... Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer

Service, Customer Success & Admin Teams. ... rely on us to solve for increase complexity in digital lead generation: our success depends on our customer ... Success Managers to make sure that our customers remain happy; ● Voicing customer concerns towards each ... Sales department is at the heart of the company and therefore closely involved with our Marketing, Customer ... clients to expand into new markets/categories; ● Work together with the Sales Assistants Team and Customer

MS Dynamics is a plus Functional Skills Knowledge of KYC processes and client onboarding Strong customer-service ... teams, solution providers, and business stakeholders to ensure efficient issue resolution and high service

Deliverables: Resolving incidents; Managing RITMs; Maintaining the Silva Service Catalogue; Delivering ... Expertise: Expertise on Senior Technical Expert service - Silva Officer (3/5 years); Expertise of ServiceNow ... Services: Providing global level 1 (SPM) and 2 support (mainly ITSM) for Silva products, a Service Management

Context: Senior Technical Expert service - Silva Officer - supporting with ServiceNow SPM. ... Resolving incidents; Managing RITMs; Maintaining the Silva Service Catalogue; Delivering training and ... Requirements: Expertise on Senior Technical Expert service - Silva Officer (3/5 years); Expertise of ... Responsibilities: Providing global level 1 (SPM) and 2 support (mainly ITSM) for Silva products, a Service

mission is to help teams build Internal Developer Platforms (IDPs) that unlock true developer self-service ... Strong problem‑solving and coding skills: value designing solutions to customer problems and implementing ... Design and refine technical systems: own customer use cases and the systems that power them – microservices

• Customer service skills and demonstrated ability to understand customer needs. • Written and verbal ... service. • Participates in corporate or organizational departmental quality or process improvement initiatives ... teams and other functional leadership to manage project related challenges and to achieve exemplary customer

Your main responsibilities include managing our e-commerce projects, improving the level of service we ... Provide project status updates to all stakeholders Build strong relationships with our third-party service

Proven track record ofat least 3 full end-to-end implementationsof ATOSS solutions in complex customer ... including modules for time management, workforce scheduling, demand forecasting, interfaces, and self-service

, no-code, or tech-enabled — to test real customer demand Lead early sales efforts — pitch, sell, and ... partnerships, or business development (a strong plus) Experience in product management, operations, or service ... opportunities Define and deliver the first version of the business (with support from our team) — whether service-led

canbridge business, marketing, UX and IT , and who has strong experience working ondigital platforms and customer ... Strong background in functional analysis, requirements elicitation and documentation – Experience with customer ... a great opportunity.Key Skills– Senior profile with experience as a Functional Analyst in digital / customer-centric

, and deliver joyful customer experiences. ... Consultative Approach: Ability to influence engineering culture by mentoring peers and partnering with service ... Partner with service owners to embed observability into their SDLC, guide best practices, perform instrumentation ... Define SLIs/SLOs that align platform health with customer experience. ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin

Technical skills Expert on Power BI Desktop & Service – design, publish and maintain complex dashboards

and Customer Success teams to understand customer's technical requirements, answer technical questions ... Your mission We are seeking mid-level Solutions Engineer to join our Technical Customer Experience team ... Success teams Scoping, managing and executing customer pilots and POCs Working with the Sales ... Assist the Sales and Customer Success teams as the technical subject matter expert for Codacy during ... customer calls and presentations Assist and collaborate with different technical stakeholders during

Direct Customer Support role (or similar). ... Day-to-day operations to satisfy continuity of service, recovery, security and performance needs. ... As a 1st Line IT Call Center Agent (Freelance) you will: Resolve incidents and service requests, install ... Qualifications What would make me a fit for the role: 1+ years of experience in an IT Service Desk and

Collaborate with cross-functional teams to drive innovation and customer success. ... Oversee Backup as a Service product lifecycle and ensure seamless delivery. ... Manager to lead the development and strategy of cutting-edge cloud offerings, including Backup as a Service

Relevant experience – in Customer Service, Marketing (data side of Marketing) or other relevant. ... Analyze market development needs, competition, customer reviews and data collection. ... Monitor and align the service data bases (Global Service Information System, SAP, Service Web 2helpU; ... Service support contact for market queries. ... Projects to support the Marketing of Service across EANZ.

We are in Business for People, empowering people in service organizations with innovative Enterprise ... strategy, assist with go-to-market strategies, enablement, and to drive customer engagement. ... Job Description We are seeking a strategic, customer-focused Director of Industry Product Management ... You will bring new products to market to drive further cross-sell into the existing customer base and ... The ideal candidate is someone who thrives in collaboration, always putting the customer experience at