13926 customer service English-speaking jobs in Portugal

service) to ensure a cohesive and comprehensive approach to market.Reporting and Forecasting: Provide ... ability to develop strategic plans to increase revenue, and ensure client satisfaction through excellent service ... underway.Feedback Loop: Implement a process for regularly gathering and acting on client feedback to improve service ... negotiations.ResponsibilitiesClient Relationship Management: Build and maintain strong, long‐lasting customer ... the organization, including executive and C‐level.Experience delivering client‐focused solutions to customer

and improve the overall user experience.Handle and resolve end to end product troubleshooting and customer ... Operations & Eng groups to resolve all types of generic, technical or product queriesDrive overall Customer ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across ... touch pointsDrive adherence to service levels across channels and achieve Best in Class productivity ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service

We work with Nearshore projects, Team as a Service (TM) & Project Development, Service & Service Management

opportunityLead the creation of essential web experiences and marketing pages that are designed to drive customer ... designers, researchers, product managers, content specialists, and engineers Balance business objectives, customer

The Role The Senior IT Service (Security) Manager / IT Service (Security) Manager is responsible for ... within area of SAP Security, including incident reports, service requests, and change logs. - Generate ... delivery meets contractual obligations and quality standards. - Maintain detailed service documentation ... detailed reports on service performance within area of SAP Security, highlighting key metrics and areas ... - Strong knowledge of IT Security/controls (10 years of experience in IT, including min. 5 years in service

A strong customer service orientation and a hands-on, operational mindset. ... Estimated division of work Customer Service – 85% Administration – 10% Reports Management – 5% Key ... You will work closely with internal stakeholders and external vendors to ensure high-quality service ... Create and maintain procedures, checklists, and documentation for the GBIT Service Center and stakeholders

experience in a customer‐facing roleComfortable working with multiple teams to deliver a great customer ... Customer Support Specialist Coimbra, PortugalAt Cision, we believe in empowering every individual to ... Be seen, be understood, be you.As a Customer Support Specialist, reporting to Support Management, you ... Your work will directly support customer satisfaction, long-term adoption, and retention.What You' ... You'll handle customer questions and issues with care and attention, provide clear guidance on our

Services (GBS) in Portugal and play a key role in ensuring quality and efficiency across the whole service ... international, multicultural environment with exposure to global teams. ● Grow your career in a modern service

looking for people who have worked on or built products similar to LivePerson, Zendesk, Salesforce Service ... maintainable, and user‐friendly support features.Future‐Proofing:Design the toolset with a "Product‐as‐a‐Service ... In this role, you'll lead the creation of our internal customer support system, designed to serve ... operational and customer-facing teams across the business.This is a unique opportunity to move beyond ... make sure it hits.The Role We're looking for a Product Manager who is passionate about building customer

service-oriented mindset and the ability to collaborate effectively with internal and external stakeholders ... receivables process, ensuring the timely collection of outstanding invoices and maintaining accurate customer ... cycles and proactively follow up on overdue invoices to expedite payment processing; Receive and record customer ... ad-hoc disruptions in the regular workflow; Excellent communication and interpersonal skills, with a customer

service. ... project aimed at optimising business processes across multiple domains, including finance, operations and customer

service. ... project aimed at optimising business processes across multiple domains, including finance, operations and customer

levels and customer support excellence.️ ... and management; - Network management and troubleshooting (VLANs, switching, DNS, DHCP); - Ensure high service

Working closely with cross‐functional teams, you will translate technical requirements into customer‐focused ... performance data, and validation of technical concepts.Ability to convert technical requirements into customer‐ready ... service offerings that strengthen the long‐term performance and reliability of our fleet. ... growth an skill development and enjoy flexible work arrangements.THE PURPOSE As part of our Global Service ... service products.Experience working in global, cross‐functional environments.Strong communication skills

Good to have: Node.js, API Gateway, Kong API Gateway, ITSM processes & Service Now. ... Personalization strategies, customer segmentation, and engagement workflows. WHERE AND WHEN?

Project & Service Manager - HR Data Hub About the Role Location Portugal Porto Porto Country: PORTUGAL

Euronext is currently looking for a Junior IT Release Manager to integrate Service Introduction & Application ... the job, focused on added-value, embraces transformation, with a hands-on mindset; Strong sense of service

.## **Essential Duties**• Must be able to learn food service routine within a short period.• Set up meal

Candidate will play a major role in handling Incidents, BAU service requests and Infra Maintenance activities ... monitoring, alerting, reporting and continuous improvement of the service quality and availability. ... system logs and identifying potential issues with infrastructure and Application related issues. - Service ... domains in Wealth Management. - UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service

Experience in e-commerce customer projects is preferred. ... and develop productive relationships with local logistics and warehousing providers to ensure optimal service