3129 customer service English-speaking jobs in Portugal

Responsibilities Evaluate marketing and branding ROI across media‐buying channels Analyze customer behavior

Support stakeholders in managing supplier performance issues, service disruptions, disputes, claims, ... Establish and manage Facilities supplier governance, including service-level agreements, key performance ... Safety, Security, Sustainability, Finance, Legal and site management teams to define requirements, service ... benchmarking on facilities management models, labor and material cost drivers, indexation mechanisms, service ... , specification optimization, supplier consolidation, standardization, sustainability and workplace service

Solid understanding of SLAs, service monitoring and incident management. ... Demonstrated ability to manage and coordinate external vendors and service providers. ... Produce operational documentation, incident reports and service performance summaries. ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... taking ownership of operational issues, driving resolution across multiple stakeholders and ensuring service

We work with Nearshore projects, Team as a Service (TM) & Project Development, Service & Service Management

When you join ALEBS, you aren't just joining a service center; you are joining a global movement where ... Performance Architecture & Governance: Define, monitor, and evolve global KPIs and service level agreements ... Excellence & Efficiency: Utilise continuous improvement methodologies (such as Lean or Six Sigma) to refine service

Build self-service subscription and platform capabilities with clear product interfaces, documentation ... Optimise resilience, performance and cost through capacity management, FinOps practices and measurable service

Responsibilities Respond to customer inquiries and requests for technical assistance via phone, email ... You will troubleshoot hardware and software issues, provide guidance on system usage, and ensure customer ... Escalate complex issues to the appropriate team or department for resolution Keep detailed records of customer ... Excellent communication skills with the ability to explain complex technical concepts in simple terms Customer-focused

Strategic Leadership: Drive the strategic direction of the HR Shared Service arm, ensuring efficient ... : Proven track record in a senior leadership role within a Global Business Services (GBS) or Shared Service ... collaboration across global entities, regions, clients, internal stakeholders, and external vendors for optimal service

Monitor industry trends, customer needs, competitors, and emerging opportunities to inform GTM strategy ... Monitor industry trends, customer needs, competitors, and emerging opportunities to inform GTM strategy ... Build a Biopharma content calendar aligned with customer needs, industry trends, and commercial priorities ... Build a Biopharma content calendar aligned with customer needs, industry trends, and commercial priorities ... channels, and industry opportunities—and turn those insights into programs that build awareness, deepen customer

Reliable Courier role in Braga involving picking up and delivering packages within the city. Responsibilities include timely delivery, record maintenance, and customer communication. Requires a valid driver's license and ability to lift heavy packages.

About the role Our Sales team powers customer growth around the world. ... to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer ... upsell), activate internal resources, and engage your team Using solution-based selling to understand customer ... in a dynamic, collaborative environment Effective time management and organisation skills to balance customer

Model Validation: perform independent validation of Transaction Monitoring / Customer Risk Assessment ... The successful candidate will be responsible for ensuring that our Transaction Monitoring, Customer Risk ... Risk Assessment models, including but not limited to: Identifying higher-risk customer segments, products ... experienced Model Risk Management Specialist to join our team, focusing on Transaction Monitoring and Customer ... AI Models for AML/CFT Program AML/CFT Regulatory Compliance: ensure that Transaction Monitoring and Customer

Customer Service - Professional, patient, knowledgeable, adaptable, quickly responds, provides assistance ... Meet or exceed service levels and targets for internal and external customers.

Identify and respond to customer needs to define opportunities for Pharmacovigilance and Drug Safety ... challenges and position IQVIA's market-leading pharmacovigilance technology, analytics, and managed service ... Proven success in a Software-as-a-Service (SaaS) environment. 10+ years of experience in sales, business

Align GTM, Sales, Marketing, and Customer Success behind the engine narrative, and own its credibility ... Translate customer, market, and competitive insight into a differentiated strategy that drives adoption ... Represent the engine strategy internally and externally, including at executive reviews, customer briefings

social platform, the business combines strong commercial performance with a data-rich ecosystem powering customer ... advanced analytics initiatives across attribution modelling, incrementality testing, forecasting, and customer ... frameworks to identify the most profitable acquisition channels, optimise budget allocation, and improve customer ... fast-scaling, data-driven international business What You Bring 5+ years' experience in marketing analytics, customer

The service should prioritize the execution of standardized procedures (Runbooks), fast service recovery ... Incident Management & Service Recovery: Perform incident response and initial service recovery to minimize ... The primary objective is to ensure a rapid response to incidents, minimize service downtime, and reduce ... acting as the first line of response for events originating from monitoring platforms, Command Center, Service

You'll partner with Sales, Marketing, Customer Success, and Finance to turn customer and revenue data ... Planet empowers its customers to deliver great customer experiences by combining payments and software ... What you will do Churn modelling — Build, deploy, and iterate on customer churn prediction models. ... Identify leading indicators, segment at-risk cohorts, and work with Customer Success on retention playbooks

, lifecycle marketing, and customer lifetime value. ... Customer Experience to translate feedback into improvements. ... Strong understanding of digital customer journeys and conversion rate optimization. ... Own profitable customer acquisition and ticket sales across markets, overseeing paid media, SEO, and ... Lead marketing analytics and reporting, maintaining clear visibility into channel performance, customer

As a product-led company, we move fast, ship continuously, and focus relentlessly on solving real customer ... with business objectives; Define and monitor relevant KPIs to assess IT performance, security and service