3088 customer service English-speaking jobs in Portugal

ITIL Foundation (service management discipline). ... Reduce operational friction and manual work while improving service speed and quality. ... work through automation, lowering operational cost where possible, and improving response times and service ... Delivery (Atlassian, GitLab)Operate and improve Jira Service Management/Confluence workflows: queues ... cost awareness: rationalize tooling/configurations where appropriate, reduce waste, and improve vendor/service

afterthought, it is a key success factor that enables successful releases, stable operations, and excellent customer ... Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

You understand B2B products and internal tooling as well as customer-facing experiences. ... Powerdot’s product surface spans physical infrastructure, software platforms, customer experiences and ... Partner closely with Engineering, Design, Data, Operations and commercial teams to connect customer needs

You understand B2B products and internal tooling as well as customer-facing experiences. ... Powerdot’s product surface spans physical infrastructure, software platforms, customer experiences and ... Partner closely with Engineering, Design, Data, Operations and commercial teams to connect customer needs

Support quotations, technical proposals, tender responses and customer presentations. ... Understand customer applications and gather the technical information needed to develop suitable solutions ... Coordinate with engineering to translate customer requirements into clear technical and commercial proposals

the research and development lifecycle and the duration of clinical trials, and/or as an independent customer ... and development life cycle and the duration of clinical trials; and/or as a standalone independent customer

the research and development lifecycle and the duration of clinical trials, and/or as an independent customer ... and development life cycle and the duration of clinical trials; and/or as a standalone independent customer

trust / customer threats, and autonomously drive and scale the Digital Trust roadmap. ... Furthermore, serving as an advisor to cross-functional and customer-facing teams within Feedzai, and ... Be responsible for actively managing customer feedback through a documented and tracked REQ's process ... You We are looking for an Advanced Product Manager with a strong customer focus and a passion for building ... , promoting resolution through the roadmap and providing evidence to demonstrate that key customer requests

Contribute to the design of customer-specific solutions and participate in technical discussions with ... Experience integrating Genesys Cloud with CRM, marketing automation, customer-data platforms or other ... Understanding of omnichannel customer journeys spanning voice, email, SMS, digital channels, AI and human ... , automation, outbound and digital capabilities and identify opportunities to incorporate them into customer ... implement automated and AI-powered outbound campaigns, including predictive/progressive dialing, automated customer

Drive the digital customer journey across paid, owned, shared, and earned channels, ensuring delivery ... Develop customer selling stories, support line reviews, and collaborate with Sales to maximize product

As a Sales Development Representative, you are customer driven, a great communicator and a good negotiator ... Business / Economics degree, so you can talk business with our retailers Have some sort of commercial or customer

Create for Every Stage of the TikTok Customer Journey: Develop creatives tailored to different funnel ... makes content perform on‐platform, translate insights into scalable creative systems, and help drive customer ... TikTok Creative Research: Dive into trends, competitor activity, creator formats, comment sections, customer ... for psychology, storytelling, video, design, and consumer behaviour that translates into compelling customer‐centric

Previous experience managing customer-facing software projects. ... Desire to develop project management and customer leadership capabilities. ... Support troubleshooting and root-cause analysis for customer and system issues. ... Translate customer requirements and business needs into clear information for technical teams. ... Develop knowledge of enterprise software delivery, customer systems, and integration practices.

Champion Service-Oriented Organization (SOO) principles to ensure accountability and clarity in service

Champion Service-Oriented Organization (SOO) principles to ensure accountability and clarity in service

sharing models (MOCN/MORAN), and radio performance optimisation to ensure exceptional user experience, service ... network teams to optimise signalling and mobility procedures Identify root causes of mobility-related service

Exposure to access provisioning/ticket handling tools (service desk or IAM tool). ... Basic understanding of ITIL/service processes (incident, request, change) First exposure to Agile ways

The next step is building a customer intelligence layer: systems that dynamically learn which signals ... You will train models, design experiments, and uncover the patterns that connect customer behavior to ... Design and run experiments to uncover the relationships between customer behavior, product usage, and ... models that predict and explain revenue-related outcomes, including churn, expansion, conversion, and customer

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions ... solution‐oriented way of working, strong attention to detail and comfortable taking ownership of tasks Personality Customer

Strong sense for UX, customer journeys, and conversion optimization. ... Improve revenue, conversion rates, customer experience, and overall shop performance. ... A hands‐on role where your ideas can directly improve growth, UX, and customer experience. ... Analyze traffic, conversion, search behavior, sales performance, and customer journeys to identify growth