8994 customer service English-speaking jobs in Portugal

behavior in all matters with all stakeholders Take full responsibility for ensuring internal and external customer ... by creating of Statements of Work (SOWs) Create projects in Cloud Coach for new Implementations and Service ... and protect confidential information, required Off-business hours may be occasionally required to service

Role requirements: You're used to being on calls or Zoom for most of the day, whether in customer-facing

last, but definitely not least: effectively communicating with development, project management, and customer

This role combines QA expertise, customer-facing support, and operational excellence to deliver flawless ... Your work directly impacts customer satisfaction, reduces support tickets, and enables our Solutions ... Activities Participate in client meetings and gather requirements Document and triage customer-reported ... issues Support client onboarding with quality checks and validation Create customer-facing documentation ... technical writing skills Key Attributes Problem-solver who can think like both QA engineer and customer

You have experience developing and executing customer loyalty programs that enhance LTV. ... You’re passionate about developing creative customer journeys and loyalty programs that drive loyalty ... Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences. ... client revenue, partner with internal cross functional colleagues to go deeper on understanding our customer ... You immerse yourself in scaling personalized D2C/e-commerce email and SMS programs that build deep customer

Leverage your deep understanding of UCaaS, CCaaS, and email platforms to unlock new levels of customer ... Leverage your deep understanding of UCaaS, CCaaS, and email platforms to unlock new levels of customer ... communication data generated across our platforms to develop intelligent tools and insights that drive customer ... broader product roadmap, providing justification based on business opportunities, competitive landscape, customer ... driving the business, understanding the dynamics of our products through metrics, tracking and addressing customer

Service Orientation understanding what it takes to provide good client service, how to motivate a team ... to do the same, and how to address service failures.    ... Provide visibility to cross-functional leaders on the service levels and efficiencies attained; People ... and operational leadership role within the Global HR function that will enable us to deliver a better service ... related cost/benefit analysis and implementation planning and execution - including defining KPIs, Service

AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service ... Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer ... requirements and stakes Leveraging a market leading right-shored delivery model Continuously integrating customer

Responsible for ensuring effective operational support in conjunction with all partners integrated with our Service ... Operations support organisation and customer support People Attract the best talent into the tribe ... improving delivery pace while maintaining quality Experience delivering technology solutions for internal customer

The S&E team analyzes a large amount of customer transactions in real time, providing due diligences ... To be compliant with all those regulations, Natixis has implemented a control framework within the Customer ... international regulations and internal policies, Natixis has implemented a control framework within the Customer

Write quality code to fit customer needs and configurations. ... Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer ... design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer

The S&E team analyzes a large amount of customer transactions in real time, providing due diligences ... To be compliant with all those regulations, Natixis has implemented a control framework within the Customer ... international regulations and internal policies, Natixis has implemented a control framework within the Customer

About Zendesk Zendesk builds software for better customer relationships. ... It empowers organizations to improve customer engagement and better understand their customers. ... More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products.

The S&E team analyzes a large amount of customer transactions in real time, providing due diligence on ... To be compliant with all those regulations, Natixis has implemented a control framework within the Customer ... international regulations and internal policies, Natixis has implemented a control framework within the Customer

Natixis has implemented a control framework within the Customer Support Group (CSG) of the operations ... The S&E team analyzes a large amount of customer transactions in real time, providing due diligence on ... To be compliant with all those regulations, Natixis has implemented a control framework within the Customer

Recommend strategies and propose features that address complex customer problems aligned with business ... define and deliver product strategies that ensure high availability, efficient scalability, and seamless customer ... Deep understanding of customer needs and behaviors, gained through research and cross-functional collaboration

digital ecosystem — including websites, eCommerce platforms, social media channels, YouTube, and other customer ... digital presence drives sustainable business growth, generates quality leads, and delivers an outstanding customer ... solutions (WooCommerce, Shopify, or similar), including product catalogue, inventory, payment gateways, and customer

presence drives sustainable business growth, generates - quality leads, and delivers an outstanding customer ... digital ecosystem — including websites, eCommerce platforms, social media channels, YouTube, and other customer ... solutions (WooCommerce, Shopify, or similar), including product catalogue, inventory, payment gateways, and customer

, innovation, and continuous improvement Market & Customer Insights Engage with customers, industry ... business objectives Stakeholder Communication Act as the voice of the product in executive meetings, customer ... contact for resolving problems and challenges that are escalated by your teams Foster a culture of customer‑centricity

Customer‑centric mindset: You constantly seek to understand customer needs and pain points and use those ... of our marketing channels, customers, key sales channels, and players, thus help us understand the customer